distance learning for health: tana wuliji

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Human resources for health training: An overview of training priorities and approaches

Tana WulijiSenior Associate,nstituto de Cooperaciόn Social - Integrare (ISCI)Tana.wuliji@integrare.es

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DL4H International WorkshopLondon, UK26 October 2010

Overview

• Background• Post-qualification training priorities• Training design for performance• Conceptual framework for approaches to

health worker training

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Background Human resources for health crisis

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Health systems strengthening

What is a health system?

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“All organisations, people and actions whose primary intent is to promote, restore

or maintain health”

WHO, 2000

Health systems building blocks

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Service delivery

Health workforce

Information

Medical products, vaccines and technologies

Financing

Leadership/ governance

Improved health

Responsiveness

Social and financial risk protection

Improved efficiency

4 million health worker shortage in 57 countries

In 60 countries, less than ¼ deaths recorded

Medicines availability 20% in public sector in 39 LMIC

100 million people impoverished due to

health spending per year

Public health spending

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Private health spending

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Child 1-5 mortality

www.worldmapper.org Data: UNDP, WHO, 2002

Health workforce crisis: 57 countries

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Nurses

www.worldmapper.org Data: WHO Global Health Workforce Atlas

Midwives

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www.worldmapper.org Data: WHO Global Health Workforce Atlas

Pharmacists

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www.worldmapper.org Data: WHO Global Health Workforce Atlas

Physicians

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www.worldmapper.org Data: WHO Global Health Workforce Atlas

Dentists

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www.worldmapper.org Data: WHO Global Health Workforce Atlas

Post-qualification training priorities

Training and performance

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Health systems strengthening perspective

Training priorities

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Service delivery:Diabetes UK Twinning to train health workers and trainers

Health workforce:PEPFAR funded MEPI, NEPI; PROFAE nursing workforce

Brazil, AMREF nursing workforce

Information: Field Epidemiology Training programs (FETP): Americas,

Africa

Medical products, vaccines and technologies:

Supply chain management training (MSH, JSI)

Financing

Leadership/ governance:

6 month health management skills program Yale/Liberia

- HR Managers- Educators- Primary

healthcare workers

- Specialists

Supply chain management

- Researchers

Health systems building blocks

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Service delivery

Health workforce

Information

Medical products, vaccines and technologies

Financing

Leadership/ governance

Improved health

Responsiveness

Social and financial risk protection

Improved efficiency

Training!

But is training always the answer?

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Myth: Training will result in

improvements in health worker performance

Performance

Competence

Training

Work environment

Job satisfaction

Autonomy

Supervision support and feedback

Monitoring of outcomes

Performance is influenced by a broad set of factors

Training design for performance Interactive and

integrated learning

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Work-place based learning

Distance education and e-learning

Workplace based learning• Health facility management 6 month training program in

Liberia– Reduced disruption to work, enabled field based learning

for application of learnt skills• Field Epidemiology Training Program

– Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Dominican republic, Burkina Faso, Ethiopia, Ghana, Kenya, Nigeria, Rwanda, South Africa, Tanzania

– 80% learning in field, 20% in classroom• 3 year work-place based post-graduate diploma to build

general level competencies of hospital pharmacists (UK)

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Distance education and e-learning• University of Western Cape Masters of Public Health

– Health workforce management. 75% distance education. Face to face learning: 4 visits.

• E-learning: online video programs, online modules, live videoconferencing and broadcasting, online case conferencing, web based portfolio systems, online learning platforms

• 2008 meta-analysis of 201 studies (Cook et al, 2008)– large and positive effects from e-learning vs non-

intervention– Mixed/limited positive effects compared to classroom

based training

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Distance education produces comparable but not necessarily superior

effects to classroom education

Interactive and integrated learning

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Level 1: Interactive and clinically integrated

Level 2: Interactive classroom activities and didactic, clinically integrated

activities

Level 3: Didactic /classroom

Khan & Coomarasamy, 2006

Improvements in evidence based medicine practice

7/8 evaluations: Associated with improvements in practice

6/7 RCTs: No significant differences between groups

Conceptual framework for approaches to health worker training

Broadening the Distance Education approach

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From competence to performance

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BEHAVIOUR CHANGE

Performance

As Performance institutionalisation

Level 4: ResultsEg –Improvements in health outcomes, improved health service efficiency (mortality, morbidity, healthcare utilisation)

Level 3: BehaviourEg – Improvements in health worker performance (peer review, observation, patient exit surveys)

·Supervision, support & feedback·Monitoring of outcomes (audit)·Work environment

·Structured preceptorship ·Work-place based & integrated learning·Peer learning and review

CompetenceCOMPETENCE

Level 2: LearningEg – Improvements in competence (pre-test vs post-test, self-assessment)

·Feedback ·Self-directed learning·Problem based learning ·Simulations and case based learning·Distributed learning

EngagementENGAGEMENT

Level 1: ReactionEg – Positive response to training

·Interactive·Competency based·Clear learning objectives·Relevant assessments

Kirkpatrick’s levels of training effectiveness

HEALTH WORKER CAPACITY BUILDING PROCESS GOALS

Enabling factors

Broadening the distance education approach

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Performance

Competence

Training

Work environment

Job satisfaction

Autonomy

Supervision support and feedback

Monitoring of outcomes/audit

= small/moderate effect on practice

= small/moderate effect on practice

Distance education supported by strategies to enable

behaviour change to improve and institutionalise

performance

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