district trainer program zone 29/30 rotary institute springfield, missouri september 2007 learning...

District Trainer ProgramDistrict Trainer Program

Zone 29/30 Rotary InstituteZone 29/30 Rotary InstituteSpringfield, MissouriSpringfield, Missouri

September 2007September 2007

Learning the skills to plan and Learning the skills to plan and conduct training meetings that conduct training meetings that support effective Rotary clubssupport effective Rotary clubs

““I cannot teach anybody anything, I cannot teach anybody anything,

I can only make them think.”I can only make them think.” - Socrates

““Remember —Remember —

You are appointed,You are appointed,

Not anointed.”Not anointed.” - Bob Brickman

““The responsibilityThe responsibility

for the responsefor the response

to your communicationto your communication

is yours.”is yours.” - Bob Brickman

“We all need a person to understand; someone to share our thoughts with and

always be around in time of need.

We all need a person like you” Louise Bradwell Lowell

““You can vote on the same side You can vote on the same side

as the president or president-elect of RI as the president or president-elect of RI and still never become and still never become

the president of RI.”the president of RI.” Bob Brickman

2007 Zone 29/30 Train the Trainer

AgendaAgenda• Roles and ResponsibilitiesRoles and Responsibilities• Leadership DevelopmentLeadership Development• Benefits of TrainingBenefits of Training• Developing an AgendaDeveloping an Agenda• Planning a Seminar / MeetingPlanning a Seminar / Meeting• Training Techniques and SkillsTraining Techniques and Skills• Skills Practice & Critical FeedbackSkills Practice & Critical Feedback• Questions and EvaluationQuestions and Evaluation

2007 Zone 29/30 Train the Trainer

“It’s not a great mission statement,but we’ll revise it if things get better.”“It’s not a great mission statement,but we’ll revise it if things get better.”

2007 Zone 29/30 Train the Trainer

Training ObjectiveTraining Objective

To ensure District Trainers have the To ensure District Trainers have the knowledge and skills necessary to plan and knowledge and skills necessary to plan and

conduct district training meetings which conduct district training meetings which will prepare club and district leaders for will prepare club and district leaders for

their year of servicetheir year of service.

Session 1Session 1

Role and ResponsibilitiesRole and ResponsibilitiesLeadership DevelopmentLeadership Development

Benefits of TrainingBenefits of Training

2007 Zone 29/30 Train the Trainer

• Role and Responsibilities of a District Role and Responsibilities of a District Trainer?Trainer?

• Rotary Leadership Development Rotary Leadership Development Program?Program?

What are …

What is …

““If you think it’s expensive training people If you think it’s expensive training people

and watching them leave, and watching them leave,

try not training them try not training them

and watching them stay.”and watching them stay.”

2007 Zone 29/30 Train the Trainer

Understanding theUnderstanding theBenefits of TrainingBenefits of Training

• Why we do itWhy we do it

• Why we don’tWhy we don’t

• Why we shouldWhy we shouldLeadership

Development

Reward Past

Performance

Promote Change

Building Teams

AssessStrengt

h

Achieve GoalsOutline

Expectations

Orient New Team

Members

Reducing Skill Gaps

2007 Zone 29/30 Train the Trainer

Exercise Exercise

What have been the

Objections Obstacles Complaints

about District Meetings & Trainings Sessions?about District Meetings & Trainings Sessions?

2007 Zone 29/30 Train the Trainer

Participants’ perception of events Participants’ perception of events

during the first 15 minutes of during the first 15 minutes of

the program can either the program can either

positively or negatively effect the positively or negatively effect the

balance of the entire course.balance of the entire course.

2007 Zone 29/30 Train the Trainer

Evaluating Training MeetingsEvaluating Training Meetings

Evaluation allows those involved in organizing Evaluation allows those involved in organizing and conducting a meeting to examineand conducting a meeting to examine

• The effectiveness of their training methodsThe effectiveness of their training methods

• Their success in presenting contentTheir success in presenting content

• Perceived impact of the trainingPerceived impact of the training

2007 Zone 29/30 Train the Trainer

““If I want feedback, Paden, I’ll pay a consultant for it.”If I want feedback, Paden, I’ll pay a consultant for it.”

2007 Zone 29/30 Train the Trainer

Evaluation ToolsEvaluation Tools

• Participant formsParticipant forms

• Training leader formsTraining leader forms

• Debriefing meetingDebriefing meeting

• TestsTests

2007 Zone 29/30 Train the Trainer

Summary

• What have we learned?What have we learned?

• How can we apply this information?How can we apply this information?

• Feedback on SessionFeedback on Session

Session 2Session 2

Designing TrainingDesigning TrainingPart IPart I

2007 Zone 29/30 Train the Trainer

Learning Objectives

• Discuss how to conduct a needs assessmentDiscuss how to conduct a needs assessment• Learn how to modify an agendaLearn how to modify an agenda• Identify different ways to setup a training Identify different ways to setup a training

roomroom• Review ways to select your meeting time Review ways to select your meeting time

and placeand place• Learn how to develop a meeting budgetLearn how to develop a meeting budget

2007 Zone 29/30 Train the Trainer

Conducting a Needs Assessment

• Determine your objectiveDetermine your objective

• Choose a method for collecting Choose a method for collecting informationinformation

• Analyze the dataAnalyze the data

2007 Zone 29/30 Train the Trainer

Modifying the Agenda

• Modify according to the needs of your Modify according to the needs of your districtdistrict

• Acknowledge participants’ cultural and Acknowledge participants’ cultural and regional differencesregional differences

• Consider participants’ levels of experience Consider participants’ levels of experience with Rotarywith Rotary

• Take into account participant's club size Take into account participant's club size

2007 Zone 29/30 Train the Trainer

““Branum wants us to simplify the ‘Train the Trainer’ program .Branum wants us to simplify the ‘Train the Trainer’ program . Here … lick all the data off this CD.”Here … lick all the data off this CD.”

2007 Zone 29/30 Train the Trainer

Training Room Setup

Select a room setup that best corresponds Select a room setup that best corresponds to the meeting’sto the meeting’s• Training goalsTraining goals• Number of participants Number of participants • Program content and visualsProgram content and visuals• Instructional aidsInstructional aids

2007 Zone 29/30 Train the Trainer

Meeting Time and PlaceMeeting Time and Place

• Schedule the year’s upcoming training Schedule the year’s upcoming training meetings far enough in advancemeetings far enough in advance

• When selecting a venue, consider:When selecting a venue, consider:– ConvenienceConvenience

– Room availabilityRoom availability

– On-site servicesOn-site services

2007 Zone 29/30 Train the Trainer

Developing a BudgetDeveloping a Budget

• Budgets should be based on anticipated revenues Budgets should be based on anticipated revenues (registration fees) and estimated expenditures (registration fees) and estimated expenditures (venue rental)(venue rental)

• Use figures and expenses from past district Use figures and expenses from past district training meeting as a guidetraining meeting as a guide

• Keep variances to a minimum to avoid a deficitKeep variances to a minimum to avoid a deficit• Determine who will manage the meeting’s fundsDetermine who will manage the meeting’s funds

Session 2Session 2

Designing TrainingDesigning Training Part IIPart II

2007 Zone 29/30 Train the Trainer

Learning ObjectivesLearning Objectives

• Ways to select and prepare training Ways to select and prepare training leadersleaders

• Ways to distribute materials to Ways to distribute materials to participants participants

• How to promote attendance at How to promote attendance at meetingsmeetings

• How to create effective training How to create effective training evaluationsevaluations

2007 Zone 29/30 Train the Trainer

Selecting Training LeadersSelecting Training LeadersWhen selecting training leaders, consider these When selecting training leaders, consider these qualifications:qualifications:

• • Past district trainer, district training Past district trainer, district training committee members, and training leaderscommittee members, and training leaders• • Immediate past club and district officersImmediate past club and district officers• • Current district committee chairsCurrent district committee chairs• • Current and past RI training leadersCurrent and past RI training leaders• • Current and past Zone Resource AppointeesCurrent and past Zone Resource Appointees

2007 Zone 29/30 Train the Trainer

Selecting Training LeadersSelecting Training Leaders

When selecting training leaders, look at these qualifications:

• Training expertise

• Rotary knowledge

• Professional knowledge

2007 Zone 29/30 Train the Trainer

Staffing Needs for TrainingStaffing Needs for Training

Will you haveWill you have• The same training leaders for all The same training leaders for all

meetings?meetings?• A core group for most meetings with A core group for most meetings with

additional training leaders as needed? additional training leaders as needed? • A different group of training leaders for A different group of training leaders for

each meeting?each meeting?

2007 Zone 29/30 Train the Trainer

Number of Training LeadersNumber of Training Leaders

Consider the following:Consider the following:• Number of participantsNumber of participants

• Number of sessionsNumber of sessions

• Number of topics and activities in each Number of topics and activities in each sessionsession

2007 Zone 29/30 Train the Trainer

Preparing Training LeadersPreparing Training Leaders

• Schedule training sessions to prepare Schedule training sessions to prepare training leaders well in advance of the training leaders well in advance of the meetingmeeting

• Consider the variety of training Consider the variety of training backgrounds for each training leaderbackgrounds for each training leader

• Well-prepared training leaders will deliver Well-prepared training leaders will deliver uniform and consistent traininguniform and consistent training

2007 Zone 29/30 Train the Trainer

Participant MaterialsParticipant Materials

• Plan the production of support Plan the production of support materials in advancematerials in advance

• Consider the cost of materials Consider the cost of materials

• Materials may be distributed before, Materials may be distributed before, during or after the meetingduring or after the meeting

2007 Zone 29/30 Train the Trainer

Promote AttendancePromote Attendance

• Begin promoting the meeting early so Begin promoting the meeting early so attendance is higherattendance is higher

• Use a variety of promotional methodsUse a variety of promotional methods– District Web siteDistrict Web site– Governor’s monthly letterGovernor’s monthly letter– MeetingsMeetings

• Make registration simpleMake registration simple• Send a reminder noticeSend a reminder notice

2007 Zone 29/30 Train the Trainer

Questions Questions andand

EvaluationEvaluation

Session 3Session 3

Training Techniques and SkillsTraining Techniques and Skills

2007 Zone 29/30 Train the Trainer

Training Techniques and Skills

• Characteristics of Adult LearnersCharacteristics of Adult Learners

• Training Roles: Facilitator, Training Roles: Facilitator, Discussion Leader or Lecturer?Discussion Leader or Lecturer?

• Questioning TechniquesQuestioning Techniques

• Nonverbal CommunicationsNonverbal Communications

2007 Zone 29/30 Train the Trainer

““Personally, I am always ready to learn, although I do Personally, I am always ready to learn, although I do not always like being taught.”not always like being taught.”

- Winston Churchill

2007 Zone 29/30 Train the Trainer

Training Techniques and SkillsTraining Techniques and Skills

• Characteristics of Adult LearnersCharacteristics of Adult Learners

• Training Roles: Facilitator, Discussion Leader or Lecturer?

• Questioning Techniques

• Nonverbal Communications

2007 Zone 29/30 Train the Trainer

Training Techniques and Skills

• Characteristics of Adult Learners

• Training Roles: Facilitator, Training Roles: Facilitator, Discussion Leader or Lecturer?Discussion Leader or Lecturer?

• Questioning Techniques

• Nonverbal Communications

2007 Zone 29/30 Train the Trainer

Training Techniques and Skills

• Characteristics of Adult Learners

• Training Roles: Facilitator, Discussion Leader or Lecturer?

• Questioning TechniquesQuestioning Techniques

• Nonverbal Communications

2007 Zone 29/30 Train the Trainer

Training Techniques and SkillsTraining Techniques and Skills

• Characteristics of Adult Learners

• Training Roles: Facilitator, Discussion Leader or Lecturer?

• Questioning Techniques

• Nonverbal CommunicationsNonverbal Communications

2007 Zone 29/30 Train the Trainer

Training Techniques and Skills

Time ManagementTime Management

2007 Zone 29/30 Train the Trainer

Training Techniques and Skills

Training Tools and EquipmentTraining Tools and Equipment

2007 Zone 29/30 Train the Trainer““For God’s sake, Lusty. Put that laser pointer away!’For God’s sake, Lusty. Put that laser pointer away!’

2007 Zone 29/30 Train the Trainer

ExercisesExercises

Presentation & Facilitation SkillsPresentation & Facilitation Skills

2007 Zone 29/30 Train the Trainer

““What I hear, I forget.What I hear, I forget. What I see, I remember.What I see, I remember. What I do, I understand.”What I do, I understand.” - - ConfuciusConfucius