dmc checklists
Post on 29-Nov-2014
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DMC Checklists
Dr. Atul Gawande
is a surgeon who wanted to decrease the amount of simple errors taking place during complex procedures.
So he made a checklist
…and it worked.
www.gawande.com
is the book he wrote about his experiences creating and implementing a safe surgery checklist for the World Health Organization.
Surgical complications were reduced by 1/3
Inpatient deaths fell 40%
The Checklist Manifesto
DMC, Inc.
was inspired by Gawande’s message of documenting simple tasks in checklist form
so they are not o v e r l o o k e d
while we’re focused on the complex.
DMC Checklists
document our most common tasks
and list their components
so we never miss a beat.
Here is what DMC came up with …
Daily Planning
Phone Calls
Post - Phone Call
Customer Qualification
Proposal Generation
On Site Project Trips
Customer/Vendor Meeting
Customer/Vendor Meeting Follow-UP
Hosting Office Visitors
Timesheet Submission
DMC, Inc.www.dmcinfo.com
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