dr solutions sheila aschenbrenner regional manager

DR SolutionsSheila Aschenbrenner

Regional Manager

Disaster! Can your business survive?

• Deploying a disaster recovery plan is one of the most important strategic decisions your organization will make.

• 25 % - 70% what is your risk?

• A business’s capability to respond to, and recover after, a disaster can be the difference between a company that survives a catastrophe and one that becomes a casualty of it.

• Disaster Recovery/Business Continuity solutions will reduce the risk and impact a disaster may have on your company.

About Mutare

• Avaya DevConnect

• Messaging, Notification and Speech Solutions

• Thousands of Applications Deployed World Wide

• Steady Growth Over Two Decades

• Outstanding Service and Responsiveness

Unified Messaging Contact Center Solutions Smart Notification

Partnering for SuccessEVM3

Voice Messaging Options

Which to choose?

Geo-Redundant• Real time backup

• Call control

Access • Access to Messages

Geo-Redundant

Real-time Backup for MM and AAM

True Business Continuity/Disaster Recovery Solution

Fully Compatible with Survivable Avaya Messaging – Required for Aura

Message Mirror Application(Windows) Server

Can be a Virtual Server

Backup MSSPrimary MSS

• Application Resides on Windows Server

• Continuously Monitors Production MSS

• Copies Messages and Related Data to Backup MSS

Message Mirror Application(Windows) Server

Can be a Virtual Server

Backup MSSPrimary MSS

In the event of an outage…

EVMEVM

Message Mirror Application(Windows) Server

Can be a Virtual Server

Backup MSSPrimary MSS

• Admin redirects service paths to backup

EVMEVM

Message Mirror Application(Windows) Server

Can be a Virtual Server

Backup MSSPrimary MSS

• When main server is back on line, service paths are moved back

• Backed up data is restored to main server

Message Mirror

• True business continuity and disaster recovery Real time message back up for select mailboxes Messages, greetings, passwords, recorded names and

LDAP changes

• Virtually administration free

• True geo-redundancy Works with or without survivable Modular Messaging MSS to MSS backup – MSS servers do not have to

match – enterprise can pick and choose.

Requires a Windows 2008/2012 server, can be virtual and MM 3.1 or later / AAM.

ONLY from Mutare:

AccessSimple, economical DR solution for AAM, MM and CMM

MSS/CMM Store

IMAP4, LDAP

Web Server

Storage

Mutare Application ServerW2008/ W2012 (Including Virtual)

Real-time Backup for AAM, MM, CMM

Similar to Message Mirror Except:

• Works with AAM, MM and CMM

• Backs up to any storage on LAN or in Cloud (no additional hardware)

• Provides user web access to backed up messages during an outage

Message Rescue Value

• Never lose a voicemail message

• Economical alternative to fully redundant voice mail – perfect for smaller enterprises

• Allows customer choice for backup storage

• Can back up multiple voicemail systems to a single store

• Virtually administration-free.

Requires a Windows server - can be virtual, and AAM, MM 3.1 or later or CMM 5.2.1 or later.

Partnering for SuccessEVM3

Notificationsfor

Employees & Customers

The Notification Challenge• Getting the right message to the

right person at the right time

• Meet customer and employee communication needs

• Communicate privately

• Message Delivery and Tracking

• Meet regulatory requirements

• Cut costs

Crisis Deflected“This storm hit us at the worst possible time being one week before the election, and election advertising being more than 30% of our business this year.”

“Your tool allowed NCC Media to continue operating, reallocate resources from non-affected regions to supplement the personnel losses in the affected regions. Your support is great, product is great, thank you!!”

Seth Weingarten, VP, Network

Technologies , NCC Media

Prepardness Communications

• Solves the notification dilemma with an integrated, customizable platform

]

Use Cases• Emergency Notification • Workforce Coordination • First Responders• Closing Notices• Mass Community Notification

• Security Coordination• Regulatory Reporting• Secure Executive

Communications• Logistics coordination• Campus Shelter in Place or

Evacuation Notices

Secure 2-Way Communication

• Secure

• Closed Loop

• Encrypted

• HIPAA Compliant

• Guaranteed Delivery

• Compatible with Existing Paging Systems

Mass/Group Notification

• Evacuate/Shelter In Place

• Facility Closing

• Personnel Recall

• Shift Management

• Crisis Communications

Customer Engagement Services

• Notification of Business Disruption

• Confirmations

• Reminders

• Deliveries

• Surveys

• Polls

• Concierge Services

Closed Loop Reporting

Track Results in Real Time, Run Reports

Partnering for SuccessEVM3

Testimonials

There is great peace of mind, knowing that we have a quick, reliable, and easy to manage warning system in

place, ready to respond, when the unexpected happens.

“” - Eugene Conlogue

Millinocket, Maine

While ENS can be used for any number of message broadcast purposes, our primary concern was our ability to effectively manage communication in the event of a disaster and/or potential health crisis.

“”

- Sue McIntoshIngham County Health Department

Changing Communications

Sheila Aschenbrenner847.496.9034

Sa@mutare.com

Thank you&

Discussion

Mutare Software Applications

EVM Plus

Message Mirror

Message Rescue

Message Archive

Mailbox Escalation

Message Monitor

Message Migration

giSTT Messaging

Messaging

Vital Link Smart Notification

giSTT Audio

Out Caller/Reminder

Voice Forms

Locator

Survey

Process Automation

Computer/Telephony

Password Reset

IVR

Custom Solutions