driving digital change

Driving digital change.

Emerging technologies in education #EdTech

How to transform your organisation?

Key drivers for digital change in Education!

Are you ready?Will your organisation ever by ready?

Great uncertainty –we can't predict the future

Talent crisis – talent is under utilized in organisations

No guarantees – the true value of a diploma or degree

Gap academic and corporate world – how can we bridge that gap?

We educate for jobs that don't exist – 21st century skills

Flexible workforce – rise of the free agent nation

Can we handle speed of change – including digital diversity and maturity

Sharing economy – we need to build a sustainable future

Contrast

90% of all work is drudge workWorking with the same old gangWell defined organizational bordersProducts last for yearsTechnology helps link parts of the organizationWe are proud of being close to our customerWe sell rigorously engineered "great product" Procedure centricPassive: performs tasks as requested"Silos & Stovepipes"Product or ServiceIt worksI'm glad I bought itSatisfied customerAgrees with your wallet You get what you pay for

Microprocessors do most drudge workConstantly expanding one's network of teammatesShifting organizational alliancesProducts last for weeksThe network is the organizationWe are proudly "at one" with our customerWe sell information-enabled "awesome experiences"Client centricActive: creates WOW projects as inspiredOne seamless enterpriseExperienceIt leaves an indelible memoryI want more!Member of the ClubAgrees with your psycheYou are surprised and delighted at every turn

WAS IS

Source: Tom Peters, The PSF Solution

Customer is in control!

The road to the heart of your students!

Power shift

Does your organisation believe this?

Emerging technologies a catalyst for change

Data Analytics & Information Management will drive personalization

Emerging technologies a catalyst for change

Wearable Technologies & Internet of Things will support greater mobility

Emerging technologies a catalyst for change

Augmented Reality & Ambient Intelligence will provide a richer experience

Emerging technologies a catalyst for change

Screens are everywhere and support greater flexibility

Emerging technologies a catalyst for change

Robotics & 3D will help to automate and drive a future based on creativity, improvisation and experimentation

Emerging technologies a catalyst for change

Network era shift

RoutineStandardized work

Non-routineCustomized work

Industrial Market

Economy

CreativeNetworkEconomy

LabourComplianceDilligence

Intelligence

Replaced by automation

Enhanced by connectivity

TalentCuriosityCreativityEmpathy

1975 1995 2015

Source: Harold Jarche – jarche.com

1. Increasing the number of higher education graduates

2. Improving the quality and relevance of teaching and learning;

3. Promoting mobility of students and staff and cross-border cooperation;

4. Strengthening the "knowledge triangle", linking education, research, and innovation;

5. Creating effective governance and funding mechanisms for higher education.

European Union modernization agenda for Higher Education:

Differentiate & create true value or die!

In the new world value add comes from the quality of the experience provided.

Think beyond classroom solutions provide memorable experiences.

Digital Change & Emerging Technologies will fuel and enhance the student journey and experience.

This enhanced experience will provide extra and greater value and drive impact for students.

It all starts with Purpose & Promise...

1

2

3

Where to start?

Can you deliver on your promise?

How do they feel

as a result?

How do we enable

students to do

more?

What do we enable students

to do more?

Massive Transformative Purpose (MTP)* & Promise of the organisation

Deliver on your promise to students!

What value can you offer to students?

* Source: Yuri van Geest, Exponential Organisations - Singularity University

Blended value

Maximize the total value creation potential

Value

Environment

EconomicSocial

Source: blended value framework, Jed Emerson

What is the added value that you provide? How can this help to enhance the student experience?Which role will emerging technologies play?

Key question(s)

Do you understand Digital Maturity of your organisation?

Digital Maturity Model

1

23

4Massive

DisruptorJourneyMapping

ThinkExperience

Value Creation

Understand massive disrupter (technology) and determine

how this will impact the experience and the value

created in the journey

Understand your organization’s

digital maturity

Build growth model for change

Develop your transformation roadmap.

Digital Maturity Dimensions

How do you run your organisation?

How do you engage with students, parents, community & companies?

What role is technology playing?

How does this affect your organisational culture and does this require change?

Organisation maturity model

Organised in a hierarchy

Organised in cells & networks

Focus is cost savings

Focus is impact & value creation

Fix it, & driveincremental change

Redefine, & drive exponential change

Micro management - Top down

Macro management – Bottom up

There is no right or wrong. Please determine where you are. On the organisation maturity scale: where is your current focus of activities?

Closed & Protective

Open, & complete transparency

Technology maturity modelThere is no right or wrong. Please determine where you are. Using the SMAR model: where is your current focus of activities?

SUBSTITUTIONTechnology acts as a direct tool substitute, with no functional change

AUGMENTATIONTechnology acts as a direct tool substitute, with functional

improvements

MODIFICATIONTechnology allows for significant task redesign

REDEFINITIONTechnology allows for the creation og new tasks, previously

inconceivable

Enha

ncem

ent

Transformation

Source: The SAMR Model Ruben Puentedura Maine Department of Education.This model is since enhanced with other models such as Blooms Taxonomy and others

Engagement maturity modelThere is no right or wrong. Please determine where you are. On the engagement maturity scale: where is your current focus of activities?

Top down – know it all

Partnership & Co-creation

Planning & Thinking

Doing, Feedback & Reflection

Passive Consumption

Active Participation

Push a standard method or currciculum

Reciprocation & Personal Experience

Controlling & Task Driven

Participating & Empowerment

Culture maturity modelThere is no right or wrong. Please determine where you are. On the culture maturity scale: where is your current focus of activities?

Fixed Mindset Growth Mindset

View setbacks as a reason to give up

View setbacks as challenges to overcome

Directive & Strong hierarchy

Self direction & Ownership

Stick to what I know

Curiosity & Experimentation

Failure is the limit of our abilities

Failure is an opportunity to grow

Play defense Play offense

Success of others is seen as a threat

Succes of others is a inspiration

Growth model for change

Redefine & Reinvent

Fix the isssue

Incremental

Finite initiative & project

1. The idea, we understand what we need to change: cultivate, discover and identify

2. The start, just do it: configure, set up, fall on and develop3. The impact, validation: reflection, feedback and learn. Celebrate

(quick) wins & determine next steps

Measure & Manage Tra

ctionShift frame of reference

Exponential

Driven by Tactics Driven by Strategy

Adaptive & FluidOrganisation

Transformation roadmap

CRAWLListen, monitor and start with small experiments. Establish the infrastructure for change.

Manage execution, activity & traction

WALKLeveraging platforms, bolder experiments, organizing feedback & validation, creating ambassadors

From informal to fomalized approach

RUNEngagement with students, teachers & companies. Connecting ambassadors and sharing best practices.

Strategic level of maturity

FLYScale, integrate & systematize the new approach. Redefine all processess including learning & personal development

Adaptive organisation

Learning to fly

Measure & manage traction

Experiments Ambassadors Concepts

Create activities to grow these important ingredients of digital change

Feedback

Grow and scale to build a strong transformation infrastructure

Role of the teacher is changing

What is their added value and their talents? Make sure as an organization you utilize and maximize talents in your organisation.

• Mentor & Coach• Resource Provider• Designer• Curriculum Specialist• Movie Director • DJ• Researcher• Data Manager• Social Media Specialist

(blogger/vlogger)

Involve teachers early onDevelop added value together

1. Memorable Experience• Story• Vision• Word of mouth• Connect

2. Create Ambassadors• Early adopters• Game changers• Patriots• Most critical people• Unusual Suspects

3. Establish a journey• Explore together• Opportunity

mapping• Roadmap creation• Visualization

4. Breakthrough• Small steps & Priorities• Quick Win• Celebrate wins

5. Learn & Grow• Feedback• Next steps• Reflection• Curiosity• Sharing

ADDEDVALUE

TEACHER

CREATE

OPTIMIZE

MAXIMIZE

So it’s not about replacing people or teachers!

It’s really about deepening the engagement that teachers and other people in school have with students.

Key success factor for deepening the engagement with students is maximizing the empathic potential of your complete organisation.

1. Cultivate curiosity about strangers. Nurturing curiosity.2. Challenge prejudices and discover commonalities3. Try another person’s life. Experiential empathy. 4. Listen hard and open up. Practice the art of

conversation.5. Inspire mass action and social change in or outside your

organisation.6. Develop an ambitious imagination – Schools,

universities everyone in education should be ambitious with their empathic thinking.

Source: the six habits of highly empathic people, Roman Krznaric

Focus on outrospection and practise hostmanship

Change is ultimately an individual choice

Let us be the change we want to see in the world

Ghandi

Change

Vision & PurposeDesire & Curiosity

Connections & NetworkAmplify & Reinforce

Learn & Redefine

Driving change in your organisation is all about:

Understand what might be not just what currently is

Automation, robotics and software will do some of our work.

Teachers will continue to make a difference. Now and in the future.

If they offer value that cannot or is hard to automate and digitize.

Skills & traits such as empathy, authenticity, creativity, improvisation, critical thinking, emotions are critical.

Are you driving change? Or are you driven by it?Lead change is the only option!

The future gets happened. Be a part of it.

In order for me to develop this Digital Change in Education Manifest I have used content and resources from various business, marketing, and education professionals. I want to thank them for all the inspiration. This is the list of resources that I used: Mahan Khalsa, Let's get real or let's not play The Cluetrain ManifestoThomas Friedman, The world is flatTom Peters, Re-imagineTom Peters, The Professional Services Firm (PSF)Harold Jarche, The Network EraYuri van Geest, Exponential Organisations - Singularity UniversityJed Emerson, Blended Value FrameworkRuben Puentedura, The SAMR ModelEric Ries, The Lean StartupBrian Solis, The End of Business As UsualAlexander Osterwalder, Business Model Generation & Value Proposition DesignGerd Leonhard, Digital Transformation: are you ready for exponential change?Roman Krznaric, The Six Habits of highly empathic peopleJan Gunnarsson, Hostmanship – the art of making people feel welcome

Please contact me if you would like to continue the discussion:

jacspierings@gmail.com

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