driving digital transformation chandan mehta fujitsu may 2016

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Human Centric Innovation

in Action

Indus Conclave 2016

Shaping the Digital Future

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Digital Waves

Online consumer business Hyperconnected World A huge impact to every industry

1st Wave

The Internet Connected, online

2nd Wave

The Mobile Internet Real-time, anywhere

3rd Wave

The Internet of Things Convergence of physical & digital

4th Wave

AI , AR and Robotics Knowledge & automation

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What is Digital?

Business-model transformation

Transforming customer & user experience

Digitalizing business operations

Product leadership & innovation

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Feedback from Business Leaders :

16% 25%

37%

22% 31%

41%

Now In 2 years In 5 years

Private Sector

What % of your revenue is digital?

CIO survey (n = 609) CEO survey (n = 400)

42%

60%

77%

Now In 2 years In 5 years

Public Sector

What % of your process is digital?

CIO survey (n = 344) Source: Gartner: The 2016 CIO Agenda Building the Digital Platform

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Different Stages of Maturity

64% 60%

48% 48% 45% 45% 39%

FinancialServices

Retail Media Utilities LocalGovernment

CentralGovernment

Transport

Satisfaction with the quality of digital services by sector

n = 2500 Source: Fujitsu Digital Inside Out research

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Benefits?

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Digital Challenges

Organizations face difficult challenges in shifting to digital

Leadership & Talent Security Complexity Adoption

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Who owns the transformation?

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Leading Fashion Retailer

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Global Engineering Company

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A*Star, Smart Nation Program

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