e-government implementation in brunei...

E-Government Implementation

in Brunei Darussalam

Mariah Taha

CIO, Prime Minister’s Office

Brunei Darussalam

10th June 2013

2

CONTENTS

E-Government Strategic Plan

Challenges

Future Plans

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THE JOURNEY SO FAR….

Way Forward Strategic Framework Action Plan, May 2007 (eGov ver 3)

National Goals 2035 (2007)

National IT Strategic IT2000 & beyond, 2000

E-Government Strategic Framework for Action, 2001-2005 (eGov ver 1)

E-Government Review Report,2006 (eGov ver 2)

E-GOVERNMENT STRATEGIC PLAN

2009 - 2014

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E-GOVERNMENT STRATEGIC PRIORITIES

Guiding Principle : Citizen Centric Services

SP 5 DELIVERING INTEGRATED

ACCESSIBLE & CONVENIENT E-SERVICES

SP 4 INTEGRATING

THE GOVERNMENT

SP 3 STRENGTHENING

SECURITY & TRUST

SP 2 ENHANCING

GOVERNANCE

SP 1 DEVELOPING CAPABILITIES & CAPACITY

Vision: An E-Smart Government in the 21st Century Mission: To establish electronic governance and service, to best serve the nation with the drive

to develop integrated e-Services and connected government

STR

ATE

GIC

PR

IOR

ITIE

S

SP 4 INTEGRATING

THE GOVERNMENT

SP 3 STRENGTHENING

SECURITY & TRUST

SP 2 ENHANCING

GOVERNANCE

SP 1 DEVELOPING CAPABILITIES & CAPACITY

Equip Govt

Employees with

relevant ICT skills,

provide career

opportunities and

develop

competencies and

skill guidelines for

ICT professionals

Improve ICT

governance policies

and management

processes to make

sure the Govt can

achieve its e-

Government

objectives

efficiently and

effectively

Ensure all Govt ICT

facilities, systems

and applications

are safe, secure and

protected to

relevant industry

best practice

Establish and

improve the ways

for agencies to work

together to produce

integrated Govt

e-services

Develop and

provide online

services for that are

efficient, secure

and easy to access

and use

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5

GOVERNMENT CIO ORGANIZATION STRUCTURE

E-Government Leadership Forum

Chaired by

Minister at Prime Minister’s Office

Overall Government CIO Deputy Permanent Secretary at Prime Minister’s

Office

Government Ministries’ CIOs

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6

E-GOVERNMENT NATIONAL CENTRE

Develops Government-Wide ICT

Strategy and Provides Program

Management

Delivers Shared and Managed IT

Services

Manages ICT Central Procurement

for end-user computing items

ICT Human Resource competency

development

The E-Government National

Centre (EGNC) was formed on

1st April 2008 under the Prime

Minister’s Office, as part of the

continuous effort by His

Majesty’s Government towards

achieving E-Government

initiative.

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7

E-GOVERNMENT INNOVATION CENTRE

Executive Development Programme for Government CIOs and Senior Officers

The e-Government Innovation Centre

(eG.InC) is being established as a dynamic

new structure to work towards the goals of

building ICT human capacities, as well as

function as a forward-thinking and critical

consultation centre for the government.

eG.InC will work towards proposing

comprehensive recommendations for

integrated and strategic directions

towards e-Government, developing an e-

Governance model to overcome current

obstacles, and conducting research on the

National Innovation System.

SHARED AND MANAGED IT SERVICES – BRUNEI CASE

One

Government

Network (OGN)

One Government

Private Cloud

(OGPC) • Infrastructure as

a Service (server,

storage etc)

Data Centre

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Website Hosting

Ministry A

Ministry B

Ministry C

COMMON APPLICATIONS – BRUNEI CASE

Government Email

Government Employee

Management System

(GEMS)

Treasury Accounting and

Finance Information System

Public Key Infrastructure

(ONEPASS) • Provides digital

certificates to

Government officers

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E-SERVICES – BRUNEI CASE

E-Darussalam

www.gov.bn • Single portal to

government online

services

Business Licensing

System

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Brunei National Single

Window for Trade

Facilitation • Integrates with ASEAN

Single Window Gateway for

exchange of data with

ASEAN member states

IT ARCHITECTURE AND FRAMEWORK

Brunei Government

Enterprise Architecture

Business Process Re-engineering

Framework

Project Management

Framework

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Raising expectation of users

Expect greater convenient and

mobility

Demand faster response time

Bring Your Own Device – need to

deal with increasing security/cyber

threats

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CHALLENGES

Break the wall between business and

technology

Cultural Change

Business Alignment

COO CFO

HR

CIO’s

bird’s eye

view

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CHALLENGES

Decentralized Data Management

Data duplication and inconsistency

Need for creation and

standardization of metadata

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CHALLENGES

FUTURE PLANS

Continue to develop IT capabilities

Increase utilisation of Government

Private Cloud

Build more IT shared services

Enhance IT security

Accelerate IT solution and service

development

Improve Data Management

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e-Government is a

journey not a destination

THANK YOU