e-waste management in telefónica_ daniela torres espinosa head of green ict & environment...

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E-Waste Management in Telefónica_

Daniela Torres Espinosa Head of Green ICT & EnvironmentTelefónica S.ABeijing – 4th Green Standards Week

DISCOVER, DISRUPT, DELIVER

Content

• E-waste Management in Telefónica

• Challenges for effective management

• The Future Ahead: Green ICT Standards for E-Waste Management

DISCOVER, DISRUPT, DELIVER3

24countries

120Thousand employees

313Million

customers

TonE-waste

1.8

MTCO2eq

6.2

TWh

2013

ICT Integrated Services

2801

DISCOVER, DISRUPT, DELIVER

New income generation and

customer loyalty creation

Environmental Risks

Management

Waste management based on eco-efficiency processes

Waste management in Telefónica

- Risks + Income

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Expenditure10 millon

€/year

Income2012: 80 millon €2013: 39 millon €

Waste management in Telefónica (2013)

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E-waste sources in Telefónica

OPERATIONSFixed & Mobile

- RF equipment- Antennas- Switches

OFFICES

- Computers- Telephones- Routers, - …

CUSTOMERS

- TelephonesRouters

Swith boxes- Computers

• Delivery to qualified waste managers

• Collection of equipment by manufacturers

• e-waste recycling & reuse programmes

DISCOVER, DISRUPT, DELIVER

To promote the creation of specific e-Waste environmental legislations based on principles of shared responsibility.

To manage E-waste in Telefónica operations under principles of eco-efficiency while promoting standards that reduce the generation of E-Waste and improve the eco-design of EEE for telecommunications services

To develop procurement policies for EEE for telecommunications services that facilitate their re-use and recycling at the end of its useful life.

To provide our customers environmentally responsible options when disposing their devices and provide information on responsible management of E-Waste

To control the reuse and recycling processes of e-waste management from service providers, ensuring compliance with environmental legislation and our Business Principles

E-waste management principles

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Mobile phones E-waste mangement in Telefónica

Industry Programs

Recycling Programs

Recycling / Re-use Programs

-México-Colombia

-Argentina-Ecuador-Panamá-Costa Rica-Nicaragua-Guatemala-El Salvador-Venezuela-Uruguay

-Spain-Brasil -Chile-México-Perú -UK-Germany

E-waste legislation with principles of extended producer responsibility E-waste legislation to be improved

No legilastion for E-waste

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Heterogeneous Environmental Regulation Need to define roles & responsibilities (producers, distributors & users)

Diversity of qualified waste management suppliers Need of e-waste management alternatives

Sustainable and eco-efficient programs Need to reduce financial burden and responsibilities

Temporal storage of waste Need of coordinated logistic programs

Environmental control to suppliers Need to develop environmental audits.

E-waste management challenges

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The Future Ahead: effective e-waste management

Green ICT Standards for e-waste

E-waste RegulationsIncluding the REUSE

E-waste management programs

Supply chain control & monitoring

Effective E-waste management

DISCOVER, DISRUPT, DELIVER

Muchas GraciasThank you

Daniela Torresdaniela.torres@telefonica.com

@TEF_green

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