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SCEPTRE E24 FHD Display User Manual
SAFETY INSTRUCTIONS
Electricity is used to perform many useful functions, but it can also cause personal injuries and property damage if improperly handled. This product has been engineered and manufactured with the highest priority on safety. However, improper use can result in electric shock and / or fire. In order to prevent potential danger, please observe the following instructions when installing, operating and cleaning the product. To ensure your safety and prolong the service life of your Liquid Crystal Display, please read the following precautions carefully before using the product.
1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. 8. Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat. 9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at the plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer. 12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightening storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
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SCEPTRE E24 FHD Display User Manual
SAFETY INSTRUCTIONS
Never place a display set in an unstable location. A display set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:
1. Use only cabinets or stands recommended by the manufacturer of the display set.
2. Use only furniture that can safely support the display set. 3. Make sure the display set is not overhanging the edge of the supporting
furniture. 4. Do not place the display set on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the display set to a suitable support.
5. Do not place the display set on cloth or other materials that may be located between the display set and supporting furniture.
6. Make sure to warn and educate children about the dangers of climbing on furniture to reach the display set or its controls.
7. Keep a minimum distance of 5 cm around all edges of the display for sufficient ventilation.
8. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc. Install in accordance with the manufacturer’s instructions.
9. No naked flame sources, such as lighted candles, should be placed on the apparatus.
10. Operating environment: temperature: 5°C~35°C, Humidity: 10% to 90% non-
condensing, altitude: 0~2,000 m.
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SCEPTRE E24 FHD Display User Manual
IMPORTANT INFORMATION
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SCEPTRE E24 FHD Display User Manual
IMPORTANT INFORMATION
Dispose unwanted electronics and batteries through an approved recycler. For display please visit the web at http://www.earth911.com/recycling-guide/how-to-recycle-large-electronics/ For Batteries please visit the web at http://www.call2recycle.org/
The double square is to identify equipment meeting the safety requirements specified for Class II equipment according to IEC 60417-5172.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Please refer to the last page for further references.
The ETL Mark is proof of product compliance in United States.
The house icon identifies that this product is for indoor use.
This UL mark is certify of product compliance with UL energy efficiency certification.
This mark is to certify the AC adapter from this product complies with the definition of Limited Power Source.
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SCEPTRE E24 FHD Display User Manual
SAFETY INSTRUCTIONS
This product is designed and manufactured to operate within defined design limits, and
misuse may result in electric shock or fire. To prevent the product from being damaged,
the following rules should be observed for the installation, use and maintenance of the
product. Read the following safety instructions before operating the display. Keep these
instructions in a safe place for future reference.
To avoid the risk of electric shock or
component damage, switch off the
power before connecting other
components to the display.
Unplug the power cord before
cleaning the display. Please use the
included custom bezel cleaning cloth
for cleaning the bezel of the display
only. Do not use a liquid or a spray
cleaner for cleaning the product. Do
not use abrasive cleaners.
Always use the accessories
recommended by the manufacturer to
insure compatibility.
When moving the display from an area
of low temperature to an area of high
temperature, condensation may form
on the housing. Do not turn on the
display immediately after this to avoid
causing fire, electric shock or
component damage.
Do not place the display on an
unstable cart, stand, or table. If the
display falls, it can injure a person and
cause serious damage to the
appliance. Use only a cart or stand
recommended by the manufacturer or
sold with the display.
Only use furniture that can safely
support the display.
Make sure the display is not
overhanging the edge of the support
furniture.
Do not place the display onto tall
furniture (such as cupboards or
bookcases) without anchoring both
the furniture and the display to a
suitable support.
Do not place the display on cloth or
other materials that may be located
between the display and supporting
furniture.
Be sure to educate your children
regarding the dangers of climbing on
furniture to reach the display or its
controls.
Any heat source should maintain a
distance of at least 5 feet away from
the display, i.e. radiator, heater, oven,
amplifier etc. Do not install the product
too close to anything that produces
smoke or moisture. Operating the
product close to smoke or moisture
may cause fire or electric shock.
Slots and openings in the back and
bottom of the cabinet are provided for
ventilation. To ensure reliable
operation of the display and to protect
it from overheating, be sure these
openings are not blocked or covered.
Do not place the display in a
bookcase or cabinet unless proper
ventilation is provided.
Never push any object into the
ventilation slots of the display. Do not
place any objects on the top of the
Product. It could short circuit parts
causing a fire or electric shock. Never
spill liquids on the display.
Do not use the display in a portrait
format (by rotating 90 degrees) under
high temperature environment (25°C
or higher), since this would retard heat
dissipation and would eventually
damage the display.
The display should be operated only
from the type of power source
indicated on the label. If you are not
sure of the type of power supplied to
your home, consult your dealer or
local power company.
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SCEPTRE E24 FHD Display User Manual
The power cable must be replaced
when using different voltage from that
specified in the User Manual. For
more information, contact your dealer.
The display is equipped with a two-
pronged plug.
Do not overload power strips and
extension cords. Overloading can
result in fire or electric shock.
The wall socket should be installed
near the equipment and should be
easily accessible.
Only the marked power source can be
used for the product. Any power
source other than the specified one
may cause fire or electric shock.
Do not touch the power cord during
thunderstorms. To avoid electric shock,
avoid handling the power cord during
electrical storms.
Unplug the unit during a lightning
storm or when it will not be used for a
long period of time. This will protect
the display from damage due to power
surges.
Do not attempt to repair or service the
product yourself. Opening or removing
the back cover may expose you to
high voltages, the risk of electric shock,
and other hazards. If repair is required,
please contact your dealer and refer
all servicing to qualified service
personnel.
Keep the product away from moisture.
Do not expose this appliance to rain or
moisture. If water penetrates into the
product, unplug the power cord and
contact your dealer. Continuous use in
this case may result in fire or electric
shock.
Do not use the product if any
abnormality occurs. If any smoke or
odor becomes apparent, unplug the
power cord and contact your dealer
immediately. Do not try to repair the
product yourself.
Avoid using dropped or damaged
appliances. If the product is dropped
and the housing is damaged, the
internal components may function
abnormally. Unplug the power cord
immediately and contact your dealer
for repair. Continued use of the
product may cause fire or electric
shock.
Do not install the product in an area
with heavy dust or high humidity.
Operating the product in environments
with heavy dust or high humidity may
cause fire or electric shock.
Hold the power connector when
removing the power cable. Pulling the
power cable itself may damage the
wires inside the cable and cause fire
or electric shocks. When the product
will not be used for an extended
period of time, unplug the power
connector.
To avoid risk of electric shock, do not
touch the connector with wet hands.
Insert batteries in accordance with
instructions while using the remote
control. Incorrect polarities may cause
damage and leakage of the batteries,
operator injury and contamination the
remote control.
If any of the following occurs please
contact the dealer:
o The power connector fails
or frays.
o Liquid sprays or any object
drops into the display.
o The display is exposed to
rain or other moisture.
o The display is dropped or
damaged in any way.
o The performance of the
display changes
substantially.
Operating environment: Temperature:
5°C ~ 35°C, Humidity: 10% to 90%
non-condensing, Altitude: 0~2,000 m.
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SCEPTRE E24 FHD Display User Manual
Dear Sceptre Customer,
Congratulations on your new SCEPTRE E24 LED monitor purchase. Thank you for your
support. To ensure safety and many years of trouble free operation of your LED monitor,
please read the manual carefully before making any adjustments, and keep them in a
safe place for future reference. We hope you enjoy your new SCEPTRE monitor.
For technical assistance, please call 1800-788-2878 and select option 3 or email our
tech support group at SceptreTS@SCEPTRE.com.
For all other inquiries, please call 1800-788-2878 and select option 4 or email our
customer service group at SceptreCS@SCEPTRE.com.
Live Chat also available during business hours M-F 8:30AM-5:30PM.
We recommend you register your SCEPTRE monitor by going to our website
http://www.sceptre.com/registration.html.
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SCEPTRE E24 FHD Display User Manual
Opening the Package The SCEPTRE display is packaged in a carton. The size and weight of the product might be too heavy for 1 person to handle. In the event of that happening; it is recommended that the display package must be handled by a minimum of 2 or more persons. Since the glass can be easily scratched or broken, please handle the product gently. Never place the unit on a surface with the glass facing downwards unless it is on protective padding. When opening the carton, check that the product is in good condition and that all standard accessories and items are included. Save the original box and all packing materials for future shipping needs.
Package Contents SCEPTRE Display x 1 Display Base x 1 Base Screws x 2 AC Adapter x 1 User Manual x 1
Installation Please read the user manual carefully before performing the installation. Please use the AC Adapter designated for the product. When an extension cord is required, use one with the correct power rating. The product should be installed on a flat surface to avoid tipping. Space should be maintained between the back of the product and the wall for proper ventilation. If you would like to mount the display onto the wall, please be sure to read all instructions provided by the display mounting company and this manual. Avoid installing the product in the kitchen, bathroom or other places with high humidity dust or smoke, so as not to shorten the service life of the electronic components. Please ensure the product is installed with the screen in landscape orientation. Any 90° clockwise or counterclockwise installation may induce poor ventilation and successive component damage.
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SCEPTRE E24 FHD Display User Manual
Attaching the Base 1. Lay the display down and attach the base.
2. Screw in the 2 screws as indicated to secure the installation.
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SCEPTRE E24 FHD Display User Manual
Removing the Base 1. To remove the stand, lay the display with the screen portion facing down. Look at
the back of the monitor and pull open the plastic cover on the neck from the left side.
2. Unscrew the 2 screws and you can take apart the stand.
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SCEPTRE E24 FHD Display User Manual
Table of Contents SAFETY INSTRUCTIONS..............................................................................................1SAFETY INSTRUCTIONS............................................................................................. 2IMPORTANT INFORMATION....................................................................................... 3IMPORTANT INFORMATION....................................................................................... 4SAFETY INSTRUCTIONS..............................................................................................5Opening the Package...................................................................................................... 8Package Contents............................................................................................................8Installation.........................................................................................................................8Attaching the Base...........................................................................................................9Removing the Base........................................................................................................10Table of Contents ...........................................................................................................11Identifying Front and Rear Panel................................................................................12Front View.......................................................................................................................12Rear View Mounting Pattern........................................................................................12Rear Control Buttons......................................................................................................13Rear View Connections.................................................................................................14Connections.....................................................................................................................15If You have VGA Connection on Your Video Card……........................................15If You have HDMI Connection on Your Cable or Satellite Box….......................16On Screen Display (OSD) Menu.................................................................................17LUMINANCE...................................................................................................................18IMAGE............................................................................................................................19COLOR TEMP............................................................................................................... 20OSD SETTINGS............................................................................................................21RESET...........................................................................................................................22OTHER...........................................................................................................................23Supported PC (VGA) Resolution................................................................................24Supported Video (HDMI) Resolution.........................................................................24Troubleshooting.............................................................................................................25How do I clean the LED Monitor?...............................................................................28Specification................................................................................................................... 29LIMITED PRODUCT WARRANTY.............................................................................30Disclaimer, Trademarks, Icons & Copyright Information.......................................32FCC Compliance Statement........................................................................................33
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SCEPTRE E24 FHD Display User Manual
Identifying Front and Rear Panel
Front View
Rear View Mounting Pattern
Mounting Specification: 100mm using screw size M4 x 2 Length of screw should not exceed 5mm.
Please Note: The 10mm length of screw refers to how deep the screw can go inside the mounting
holes. When you’re buying screws, you should add the original 10mm to the thickness of your
mounting plate in order to get the total screw length.
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SCEPTRE E24 FHD Display User Manual
Rear Control Buttons
1. – This button activates the On Screen Display (OSD). While the OSD is active, this button will act as the select button to open up an option for adjustment.
2. ▲ – This button moves the selection up while the OSD is active. This button will also increase the value of an adjustment while an option is open.
3. ▼ – This button moves the selection down while the OSD is active. This button will also decrease the value of an adjustment while an option is open.
4. – This button switches between all the different inputs of the display. When the OSD is active, this button acts as the EXIT button and exits out of the option or OSD.
5. – This button turns the display on or off.
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SCEPTRE E24 FHD Display User Manual
Rear View Connections
1. POWER – This plug is responsible for providing power to the monitor. Use it
with the included AC adapter.
2. AUDIO OUT (3.5mm Mini-jack) – This connection is for audio out from the
monitor to multimedia speakers or headphones.
3. AUDIO IN (3.5mm Mini-jack) – This connection is for audio in from the
computer going into the monitor.
4. VGA – VGA stands for Video Graphics Array. This connection is for
computers to send video signals to the monitor by an analog signal. This
method of connection is the most commonly used connection.
5. HDMI – HDMI stands for High Definition Multimedia Interface. This
connection is for computers with HDMI video output.
WARNING:
This monitor is not equipped with built in speakers. The [audio in] connection is used to transfer audio signal to the [audio out] port.
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SCEPTRE E24 FHD Display User Manual
Connections
If You have VGA Connection on Your Video Card…
1. Make sure the power of E24 LED MONITOR is turned off. 2. If you were previously using a CRT (bulky) monitor, please hook up
your old monitor first and make sure your refresh rate is set to 60 Hz frequency before using the E24 LED MONITOR. You can find the refresh rate information and change it by RIGHT CLICKING on the desktop with nothing selected. After you have right clicked, select the PROPERTIES option. Click on the SETTINGS tab. Click on the ADVANCED button. Click on the MONITOR tab. In that tab, change the refresh rate to 60 Hz and click on APPLY. After the refresh rate changed, please shut down the computer and monitor.
3. Obtain the VGA cable and connect to the VGA connection on your PC. Connect the other end of the cable to your E24 LED MONITOR.
4. Turn on the power of both the E24 LED MONITOR and the PC. Please Note:
The PC’s clearest picture is ran with 1920 x1080 at 60 Hz.
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SCEPTRE E24 FHD Display User Manual
If You have HDMI Connection on Your Cable or Satellite Box…
1. Make sure the power of the E24 LED MONITOR is turned off. 2. Obtain a HDMI cable and connect one end to the back of the monitor and
the other end to the back of the cable or satellite box. 3. Turn on the power of both the E24 LED MONITOR and the cable or
satellite box. Please Note:
Make sure to set audio output from your cable or satellite box to PCM output.
Please refer to the cable or satellite company for more information.
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SCEPTRE E24 FHD Display User Manual
On Screen Display (OSD) Menu
The OSD menu of the monitor provides various adjustments for the monitor such as
color, brightness, contrast, and backlight etc.
When you press the button on the monitor, the OSD screen will appear. Select
each of the functions with the ▲ or ▼ buttons. Use the button again to enter
each of the function or when you’re in the function already, use the button to
select the option you want to adjust. Use the ▲ or ▼ buttons to adjust each option’s
values. When you want to exit press the button.
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SCEPTRE E24 FHD Display User Manual
LUMINANCE This function adjusts the brightness and contrast of the LCD.
1. To use this function, press to open the OSD then highlight
LUMINANCE function by pressing the ▲ or ▼ button.
2. Press again to enter the function.
3. Press ▲ or ▼ button to select BRIGHTNESS or CONTRAST to adjust.
4. Press to select the option you want to adjust.
5. Use the ▲ or ▼ button to adjust the values.
a. BRIGHTNESS – This option adjusts the black level in a picture. If the value is adjusted too high, the picture will look washed out. If too low, the picture will not have much detail in dark colors.
b. CONTRAST – This option adjusts the white levels in a picture. If the value is adjusted too high, the picture will not have any details in bright parts of the picture. If it sets too low, the picture will looked washed out.
c. BACKLIGHT – This option adjusts the backlight level of the LCD display.
d. PRESET – This option lets the user select pre-calibrated options of brightness and contrast.
e. DCR – This option automatically adjusts the contrast for you depending on the graphics displayed at the time.
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SCEPTRE E24 FHD Display User Manual
IMAGE
This function adjusts the image quality of the monitor.
1. Press to open the OSD then highlight IMAGE by pressing the ▲ or ▼
buttons.
2. Press to enter the function.
3. Press the ▲ or ▼ buttons to select the option you want to adjust and press
to enter the option.
4. Use the ▲ or ▼ buttons to adjust the values.
a. H. POSITION – This option adjusts the horizontal position of the image.
b. V. POISTION – This option adjusts the vertical position of the image.
c. CLOCK – This option adjusts the picture clarity by large increments. d. PHASE – This option adjusts the picture clarity by small increments. e. ASPECT – This option adjusts the format of the picture.
Please Note:
Always use auto adjust first to adjust the image. This option is only available with a VGA connection. The image option
will be disabled if you are using HDMI.
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SCEPTRE E24 FHD Display User Manual
COLOR TEMP. This function adjusts the overall balance of white colors in a picture in large increments. Color temperature consists of COOL, NORMAL, WARM, and USER COLOR.
1. To use this function, press to open the OSD then highlight COLOR
TEMP function by pressing the ▲ or ▼ button.
2. Press again to enter the function.
3. Press ▲ or ▼ button to select the option you want.
4. Press to finalize your selection.
5. If you have selected USER on the COLOR TEMP. option, use the ▲ or ▼
button and the button to adjust the values.
a. COOL – This option adjusts the white balance towards the blue color giving the picture a bluish tint and cooler look.
b. NORMAL – This option adjusts the white balance to give the picture a no biased white color.
c. WARM – This option adjusts the white balance towards the red color giving the picture a reddish tint and warmer look.
d. USER COLOR – This option lets the user adjust the white balance by tweaking the RED, GREEN, and BLUE color.
6. If you have selected the BLUE LIGHT SHIFT option, it will adjust the level of blue light on the display.
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SCEPTRE E24 FHD Display User Manual
OSD SETTINGS
This function allows you to change the language of the OSD and adjust the
OSD options.
1. Press to open the OSD then highlight OSD SETTINGS by pressing the
▲ or ▼ buttons.
2. Press to enter the function.
3. Press the ▲ or ▼ buttons to select the option you want to change to and
press to begin adjusting the option
a. LANGUAGE – This option selects various languages for the OSD.
b. OSD H. POSITION – This option changes the horizontal position of
the OSD.
c. OSD V. POSITION – This option changes the vertical position of
the OSD.
d. OSD TIMER – This option changes how long the OSD menu will
stay up.
e. TRANSPARENCY – This option adjusts the transparency of the
OSD menu.
Please Note:
Changing the language of the OSD will alter all the messages and OSD
language of the monitor.
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SCEPTRE E24 FHD Display User Manual
RESET This function resets the monitor’s settings.
1. Press to open the OSD then highlight RESET by pressing the ▲ or ▼
buttons.
2. Press to enter the function.
3. Press the ▲ or ▼ buttons to select the option you want to use.
a. IMAGE AUTO ADJUST – This option automatically adjusts the
image clarity while under the input VGA.
b. COLOR AUTO ADJUST – This option automatically balances the
image color balance while under the input VGA.
c. RESET – This option reset all settings under the OSD.
Please Note:
IMAGE AUTO ADJUST and COLOR AUTO ADJUST only available under the input VGA.
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SCEPTRE E24 FHD Display User Manual
OTHER This function changes various miscellaneous options.
1. Press to open the OSD then highlight OTHER by pressing the ▲ or ▼
buttons.
2. Press to enter the function.
3. Press the ▲ or ▼ buttons to select the option you want to change to and press
the button to begin adjusting the option
a. SIGNAL SOURCE – This option lets users change the source of their
video.
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SCEPTRE E24 FHD Display User Manual
Supported PC (VGA) Resolution
RESOLUTION & REFRESH RATE
1920 x 1080 @ 60Hz
1680 x 1050 @ 60Hz
1280 x 1024 @ 60Hz
800 x 600 @ 60Hz
640 x 480 @ 60Hz
Supported Video (HDMI) Resolution
VIDEO RESOLUTION
480p
720p
1080i
1080p
*Once a mode is optimized, there is no need to make any further adjustment as long as
the VGA card remains unchanged. **Specifications are subject to change without
notice.
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SCEPTRE E24 FHD Display User Manual
Troubleshooting
Problem Possible solutions
DISPLAY IS
UNCLEAR AND
UNSTABLE
To stabilize and clarify your display, use the AUTO ADJUST
function or change the resolution to the display’s optimal
setting 1920 x 1080 at 60Hz, then AUTO ADJUST.
THERE IS NO LED
DISPLAY or
SCREEN SAYS NO
SIGNAL
Make sure you switched to the correct source. Check both
sources to see video is on the other source. Check your
video cable. It might be corrupt. Swap out the video cable for
another one to see if the monitor will work. Check your
power plug. See if it is fully plugged in on both the monitor
and the wall.
MONITOR SAYS
“SIGNAL OUT OF
RANGE”
If you have a CRT monitor, please connect the CRT monitor to
the computer and change the refresh rate down to 60 Hz via
your video card’s display settings menu. After the setting of
60 Hz has been change you can then use the LED on the
computer.
1. To change the setting go to display settings by right
clicking on your desktop with nothing selected.
Choose the PROPERTIES option.
2. Click on the SETTINGS tab, verify the resolution is
NOT higher than 1920 x 1080, and click on the
ADVANCED button.
3. Click on the MONITOR tab and change the refresh
rate to 60 Hz.
4. Click on OK 2-3 times to finalize your change.
If you do NOT have a CRT monitor or it’s already broken, please
make sure both the E24 LED monitor and your computer is
turned off.
1. Turn on the LED monitor and the computer.
2. While the computer is turned on, press the “F8” key
on your keyboard continuously until a selection menu
appears and select the “Safe Mode” option.
3. When you’ve entered Safe Mode please uninstall any
video card driver and monitor driver by using either
the “Add / Remove Programs” icon or going into
“System
4. Properties” and manually removing anything under
“Monitors” and “Display Adapters”. After removing all
the drivers, please reboot your computer and you
should be able to see windows. Please install your
monitor driver first, then your video card driver.
Please remember to make sure your refresh rate
should be at 60Hz.
I CAN’T OPEN THE
OSD
You need to have a valid video signal going through the monitor
before you can turn on the OSD.
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SCEPTRE E24 FHD Display User Manual
Problem Possible solutions
I CANNOT GET THE
RESOLUTION
1920 x1080
If you are using HDMI, please try out VGA to see if you are
able to achieve that resolution. If your VGA can then, your
video card’s HDMI cannot support widescreen resolutions.
Sometimes your video card will not read the monitor
correctly and will not allow you to achieve the resolution you
want. Rebooting your computer will solve the situation.
You can also make sure your video card’s video drivers are
up to date. You can find what video card you have by
clicking on START then RUN. Type in “DXDIAG”. When the
diagnostic window pops up, click on the DISPLAY tab. The
program will tell you what video chipset you have. Copy that
name then search it with an online search engine like
GOOGLE™. Find your video card company’s web address
and search for newer drivers. If updating your drivers does
not work, you probably have one of the older video cards
and cannot achieve a widescreen resolution. You’ll need to
upgrade your video card to a newer one.
I DO NOT HEAR ANY
SOUND FROM THE
SPEAKERS
Check your 3.5 mm mini-jack cable and see if it is
connected correctly between the computer and the monitor.
Check the volume of your computer and also the volume of
the monitor.
THE VIDEO IS TOO
BRIGHT NO MATTER
WHAT I ADJUST
Sometimes having older video cards this type of problem
might happen due to newer LEDs having to provide HD
video capability and not being fully compatible with older
video cards. You can try adjusting the contrast to a lower
value and adjust the brightness to compensate.
THE WORDS AND
VIDEO ARE TOO
BLURRY
Are you using the monitor’s native resolution? If not you’ll
need to switch resolution to the native 1920 x 1080 at 60 Hz
to make the words clearer. If you’re using VGA please do
not forget to AUTO ADJUST.
If the words are still blurry, please try enabling or disabling
CLEAR TYPE function from windows.
THE COLORS ARE
NOT CORRECT
Sometimes the colors are not correct because your VGA or
HDMI cable is loose. Please try reconnecting your cable or
swap out your current cable to see if the problem persists.
HOW DO I RESET
THE MONITOR
Make sure there is a valid video signal to the monitor and
press menu to open the OSD. Look for ALL RESET under
RESET options
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SCEPTRE E24 FHD Display User Manual
Problem Possible solutions
THE WORDS ARE
TOO SMALL AT
1920 x1080
At the native resolution of 1920 x1080, some people might
feel that the words are too small to read. You can change
the size of the words in Windows Operating System via its
display properties.
For Windows XP
1. Right click on the background with nothing
selected. Left click on the PROPERTIES option.
2. Click on the SETTINGS tab.
3. Under SETTINGS, click on the ADVANCED
button.
4. Under GENERAL tab, change the size of the
words by selecting the option NORMAL SIZE and
change it to LARGE SIZE.
5. Click on OK on all windows to exit.
6. Once you have finished rebooting, the computer is
ready for use.
For Windows VISTA or Windows 8 or Windows 10
1. Right click on the Wallpaper. Left click on the
PERSONALIZE option.
2. Click on ADJUST FONT SIZE (DPI) option on the
left column and
3. Click on CONTINUE.
4. In there you can change the size of the words by
changing from the option DEFAULT SCALE to
LARGE SCALE.
5. Click on APPLY to finalize your selection.
6. Once you have finished rebooting, the computer is
ready for use.
I DO NOT HEAR ANY
SOUND FROM THE
SPEAKERS WHEN
USING THE
(OPTIONAL) HDMI
PORT
The monitor only decodes PCM sound signals. Make sure
your video device’s audio output is through HDMI and is
outputting PCM sound format.
I CAN’T GET TO THE
IMAGE OPTION
UNDER THE OSD
Make sure you are using a VGA video connection. If you
have HDMI, that option will be disabled because it only
adjusts analog signals.
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SCEPTRE E24 FHD Display User Manual
How do I clean the LED Monitor?
IMPORTANT
1. The power cable has to be removed from the socket
before cleaning the display.
2. Do not use volatile solvent (alcohol, rosin, and toluene) to
clean the display. These types of chemicals might
damage the housing and the LCD glass.
Cleaning the bezel
1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
2. If the bezel is dirty to the point where you cannot simply
dry wipe it, please lightly dampen the wiping material with
clean water and wipe again. Wipe the display with a dry
micro-fiber cloth or 100% cotton cloth afterwards.
Please Note :
Make sure you wring the water out of the
cloth before cleaning the bezel in order to
prevent water from penetrating into the
electronics.
Cleaning the Screen
1. Use a 100% cotton cloth or micro-fiber cloth for cleaning.
2. The LCD screen glass is extremely fragile. Do not scrape
it with any material. Do not press or tap the screen to
avoid cracking. When the screen is dirty to the point
where you cannot simply dry wipe it, please lightly
dampen the wiping material with clean water and wipe
again. Wipe the display with a dry micro-fiber cloth or
100% cotton cloth afterwards.
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SCEPTRE E24 FHD Display User Manual
Specification
Display panel
Active Area / Screen Size 24” (diagonal 23.8“)
Aspect Ratio Widescreen 16 : 9
Resolution Native: 1920 x1080
Brightness 230 cd/m2
Dynamic Contrast 5000:1
Response Time 5ms
Viewing Angle Typical 178/178 Degree (Horizontal/Vertical)
Colors 16.7M color
LED Backlight 50,000+ hours
Monitor Display
Dimension With Stand: 21.45” x 15.70” x 6.57”
Without Stand: 21.45” x 12.52” x 1.14”
Weight 5.77 lb (with stand), 5.33 lb (without stand)
Power input AC Adapter Input: 100 – 240V~ 50/60Hz, 1.0A Output: 12V DC, 2.5A
Wall Mount Hole Pattern 100mm (M4 x 10mm screws not included)
Stand Screws M4 x 12mm (2 pcs)
Neck Screws M3 x 12mm (2 pcs)
Features
I/O VGA, HDMI (HDCP supported), AUDIO IN/OUT
Compliance FCC, cTUVus, Energy Star V7.0, RoHS, MS WHQL, ISTA 3A
Energy Star V7.0
*Specifications are subject to change without notice.
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SCEPTRE E24 FHD Display User Manual
LIMITED PRODUCT WARRANTY
Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts and labor (90 days for commercial use) and is only valid when purchased from an Authorized Reseller, only on new and non-refurbished product, and available to customers in the Continental US, Alaska, Hawaii and Puerto Rico. See below for the SCEPTRE Extended Service warranty. SCEPTRE’s Responsibility SCEPTRE units purchased from an authorized SCEPTRE U.S. Reseller in the United States and that are used in the fifty (50) United States or Puerto Rico and Canada are warranted to be free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of their original retail purchase (or a period of ninety (90) days for commercial use). If the unit fails to conform to this warranty, we will service the units using new or refurbished parts. In the event that the part required for replacement is no longer in production and/or is obsolete, SCEPTRE will repair or replace the unit with similar or like parts of equal value. If a similar or like part is not available, a charge may be incurred to the owner, for any upgraded parts substituted. Service Labor During a period of one (1) year from the effective warranty date (or a period of ninety (90) days for commercial use), SCEPTRE will provide, when needed, service labor to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United States, you must first call our Customer Support at (800) 788-2878. The determination of service will be made by SCEPTRE Customer Support. PLEASE DO NOT RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION. Parts New or remanufactured parts will be used for repairs by SCEPTRE at its designated Service Center for one (1) year (or ninety (90) days for commercial use) from the effective warranty date. Such replacement parts are warranted for the remaining portion of the original warranty period. Service During the one (1) year (or ninety (90) days for commercial use) warranty period, SCEPTRE will, at its option and sole discretion, repair or replace defective parts, including replacement of the entire Panel. The Customer will be required to ship the unit to the Service Center indicated at the time Customer Support is contacted to make the necessary repairs, you are responsible for all transportation charges to the service facility. SCEPTRE is not responsible for the de-installation or re-installation of the unit. Packaging and Shipping Instruction When you send the product to an authorized SCEPTRE service facility you must use the original carton box and packing material or an equivalent as designated by SCEPTRE. If you no longer have them please contact Sceptre’s Customer Support. Not Covered This warranty does not cover the following: cosmetic defects; damage, malfunctions, or failures resulting from shipping or transit accidents, abuse, misuse, operation contrary to furnished instructions, operation on incorrect power supplies, operation with faulty associated equipment, modification, alteration, improper servicing, tampering and or, damage from fire, water, lightning, power surges, abnormal environmental conditions, or other acts of nature; normal wear and tear (SCEPTRE reserves the right to determine “wear and tear” on any and all products); unsatisfactory visual or audio performance not caused by a manufacturing defect; or displays on which the serial number has been removed or defaced. Image Sticking caused by operating at excessive brightness levels for extended periods or mishandling are
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SCEPTRE E24 FHD Display User Manual
not covered by this warranty. Installation, removal, transportation and reinstallation of a display and routine maintenance and cleaning, are not covered by this warranty. Any hardware, components, and/or software bundled with the display are not covered by this warranty. Any damages caused directly or indirectly by Buyer’s or Reseller’s “Value Added Feature” are not covered by this warranty or Sceptre, Inc. Any damages of any kind including, but not limited to, direct or indirect damages, lost profits, lost savings, or other special incidental, exemplary or consequential damages whether for breach of contract, tort, or otherwise, or whether arising out of the use of or inability to use the product, even if SCEPTRE, INC. or any dealer, distributor of authorized service provider/partner has been advised of the possibility of such damages, or any claim by any other warranty are not covered by this warranty or Sceptre Inc. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. OUR LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING OUR NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. WE SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This is the only warranty applicable; no one is authorized to extend or modify it or to grant any other warranty. SCEPTRE retains the right to assess all warranty claims and to determine if damages are covered by the warranty. In case of a claim that is not covered by the warranty, you will be contacted to determine whether SCEPTRE should repair the damage for a fee or whether the product should be returned to you as received by the repair center. Dead Pixel Policy SCEPTRE sets limit on the LCD at 3 dead pixels in a cluster adjacent to each other, or 5 dead pixels in a combination of color and brightness. Any number of dead or bad pixels under the limit is considered to be within normal performance specification of the LCD and is not considered defective. Owner’s Responsibility Effective Warranty Date Warranty begins on the date of sale to the end user. To ensure warranty service, keep the dated bill or sale receipt as evidence of the purchase date. If you can no longer obtain your receipt, the warranty will revert to the unit’s manufacture date according to the serial number of the unit. This limited warranty applies only to the original purchaser and is non-transferable. Warranty Service For warranty service information, contact SCEPTRE Technical Support at email address SceptreTS@SCEPTRE.com, via phone at (800) 788-2878, or via World Wide Web chatting service at www.Sceptre.com. SCEPTRE Technical Support is available Monday to Friday 8:30 AM to 5:30 PM Pacific Time. Parts and service labor that are SCEPTRE’s responsibility (see above) will be provided without charge. Other services or services not covered by the warranty are at the owner’s expense. You must provide the model, serial number and date of purchase. Before you ask for warranty service, read your User Manual. You might avoid a service call. Warranty conditions are subject to change, for latest Warranty Terms and Conditions and additional information regarding your warranty, please see complete details online at www.SCEPTRE.com.
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SCEPTRE E24 FHD Display User Manual
Disclaimer, Trademarks, Icons & Copyright Information
“HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.”
This Display meets the ENERGY STAR® guidelines under the default picture settings. Changing this setting or enabling other options will increase power consumption which could possibly exceed the guidelines of ENERGY STAR®. For more information on the ENERGY STAR program, please refer to www.energystar.gov.
Microsoft, Windows are registered trademarks of Microsoft Corporation in the United States and other countries.
SCEPTRE is a trademark or registered trademark of Sceptre Group.
Sceptre, Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, Sceptre, Inc. reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from Sceptre, Inc.
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SCEPTRE E24 FHD Display User Manual
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Please Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Caution: To comply with the limits for an FCC Class B computing device, always use the signal cord and power cord supplied with this unit. The Federal communications Commission warns that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. European Notice
Products with the CE marking comply with both the EMC Directive (89/336/EEC), (93/68/EEC) and the Low Voltage Directive (72/23/EEC) issued by the Commission of the European Community.
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