ea governance as it sustainability (ny it leadership academy apr 2013)

EA Governance as IT SustainabilityEric A. Stephens (@EricStephens)Oracle Enterprise Architect DirectorOracle NA Technology & Government Consulting

NY IT Leadership Academy17 April 2013

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EA & The Second Law of Thermodynamics

• Closed biological systems & entropy• Enterprise = system• Funding streams and sub-

optimization

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Case Study

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Mortgage Insurance Company

• Recent and rapid CIO turnover• EA governance posture fluctuating from lenient to draconian • Large infrastructure with major EA blueprinting effort underway• Three month effort to rejuvenate EA governance program• Worked closely with EA who was trained as a lawyer

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Context

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Mortgage Insurance Company

• EA Charter, EA Board Charter • Principles, Standards• Defining and customizing language in principles and standards• “What works ‘round here”

• Metrics - Focus on Outcomes versus Activity

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EA Governance Activities

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EA Governance Functional Model

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EA Governance

ImplementationGovernance

EA ChangeManagement

Value Measurement & Reporting

Implementation Governance

Change Management

Value Measurement

EA review process to ensure complianceEA deviation process to record disallowed variancesEA exception process to record & communicate exceptions

Formally manage artifacts, standards/principles, and architecture blueprint

Record and articulate value of EA program Focus on customer and business-centric outcomesContinuous process improvement feedback

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EA Governance Model

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Environmental Changes & Innovation

Business Strategy

Project Execution

IT-intensive Procurement &

Adoption

Project Funding

IT Governance EA Scorecard

EA Repository

Metadata, Patterns Standards, Waivers, &

Violations, Models, Reference Architectures, Strategies & Roadmaps

EA Governance

ImplementationGovernance

EA ChangeManagement

Value Measurement & Reporting

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Summary Thoughts

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Characteristics of Good EA Governance

• Organization specific• Just enough, just in time• Balances the “tension” of agility and governance• Well communicated and socialized• Integrated with procurement, PMO, SDLC, ADM, COBIT, ITIL• Iterative, persistent program

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Technology & Process Adoption

• Comprehensive – people & process• Repeatable process with certification for new components• Approval gates and roadmaps• Portfolio management essential• Governance-driven sustainability

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“Neither the importance nor the tedium of EA Governance

can be overstated.”

Thank YouEric A. Stephens (@EricStephens)Oracle Enterprise Architect DirectorOracle NA Technology & Government Consulting

NY IT Leadership Academy17 April 2013

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Oracle Enterprise Architecture FrameworkJust Enough, Just in Time

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Backup Material

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Strategic Customer/Citizen Focus

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Key Governance Artifacts

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Artifact Description

EA Program Charter Defines scope of program, design, authority, and responsibilities of the EA program

Architecture Review Board Charter Defines the scope and authority of the review board with regard to architecture changes

Architecture Review Process Defines process for creating and validating solution designs. Also is applied to strategic/segment architectures.

Architecture Exception Template Provides a guide for capturing the necessary information regarding architectural deviations.

Architecture Directive Maintenance Process Process for ratifying new directives (e.g., principles, standards, strategies). This also covers approving exceptions.

Architecture Principles Directional statements to guide the broadest level of EA decision making

Enterprise Conceptual Architecture (ECA) Collection of reference models defining key segments of the architecture. The ECA is used during the creation and review of architectural designs.

Technology Adoption Process Structured flow for introducing new IT capabilities into the organization.

EA Standard - * Initial versions of Technology Architecture standards. Includes Definitions, Middleware, OS and Virtualization, DBMS, Open Source Stack, Workflow, and IT Asset Management.

EA Program RACI Matrix Draft of map between EAs and SolArchs and their respective areas of expertise/interest.

Architecture Review Checklist Body of questions to use during architecture reviews

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Instilling a Governance-Driven Technology Adoption Process

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EA Governance Implications

• Explicit management of business architecture elements• Ownership of capabilities, functions, processes

• Of the elements, which attributes to manage?• What is the lifecycle of a business architecture element?• How are business architecture elements rationalized in a portfolio?

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SOA Governance Considerations

• What is your overall governance framework?• What constitutes a service?• Where in the SDLC are services sourced/designed/created?• What are the approval gates?• What are the criteria for new COTS and SOA?• Internal SOA roadshow & education

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BYOD/Mobile Governance Considerations

• Who owns the data?• Who pays for the service? Device?• Devices: forbidden, permitted, supported?• Who permits the “data wipe”? User? Enterprise?• Onboarding/off-boarding/emergency terminations• Necessary Mobile Device Management (MDM) and network protection

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Cloud Computing Governance Considerations

• Data ownership and location• Availability & control• Request processing• Procurement authority

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IT Consumerization - Governance Considerations

• Most are embracing BYOD (Avande)• 73% C-level executives report increased use, 60% adapting IT• 88% report employees already using personal technology• 64% of IT executives consider the matter “simple”• Risks: 66% security, 37% unmanaged data• Your competition is figuring this out• Strategy: Trust & Facilitation

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Big Data Governance Considerations

• Standard Data Governance applies• Architecture, Master Data Management• Metadata management• Privacy & Access management• Data stewardship and ownership• Integrate with existing Business Intelligence Fabric

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