easy as grc - rcpa annual...

Presented By: John R. Nocero, PhD, MBA, CCRP, GCP Jennifer L. Kennedy, BA GRC Administrator Manager, Corporate Compliance

Easy As GRC The 8 Instinctive Habits of

Remarkable Leaders

Takeaways

Compliance At BNI 8 Instinctive Habits

“We change, but always at a cost: to win this, you lose that.”

- Geoffrey Wolff, A Day at the Beach, “Apprentice”

“…for the first

time in his life

David has the

ability to work

in the

community…”

BARBER NATIONAL INSTITUTEGovernance, Risk Management & Compliance

Chief Executive OfficerJohn J. Barber

Sr. Vice President/Chief Operating Officer

Robert J. Will

Administrator of Governance, Risk Management & Compliance

John R. Nocero

Manager,Corporate Compliance

Jennifer Kennedy

Compliance/Policy Specialist

Pam J. Johns

Operational Improvement Manager Tom Paterniti

Dr. Gertrude A. Barber CenterBoard of Directors

Internal AuditorKatherine Rusk

Internal AuditorMichele Hecker

GRC Is

A systematic process within an ethical business culture that promotes self-monitoring, detection, and resolution of problems.

The Compliance Leader

Alignment

Results Passion Empowerment

It’s about time

Team Effectiveness Commitment

Communication

A Shared Vision

I can’t cut corners on this project

We don’t relax our quality standards

© 2014 Barber Enterprise Solutions, Inc.

58

Model of Communication Process

© Kelly Fowler, Mind Tools. All Rights Reserved

59

How We Communicate

What do you see?

Know Yourself

How do you “see” yourself?

Most people only see the tip of the iceberg

63

Self-Assured Smart Set aside biases

Enthusiastic Enterprising Ethical

Listener Likeable Learning

Frank Focused Fair

How Do You

Want Others to

See You?

Know Yourself

64

Know Your Audience

66

Communication Filters

69

“We change, but always at a cost: to win this, you lose that.”

- Geoffrey Wolff, A Day at the Beach, “Apprentice”

Contact Information: John R. Nocero jnocero@barberinstitute.org Jennifer L. Kennedy jkennedy@barberinstitute.org