eauthentication - wisconsin department of public instruction · eauthentication step 3: print...

EAuthentication

• What is it?

• What is needed for FFAVORS?

• How do I obtain my ID?

• What can go wrong?

• Where can I get help?

EAuthentication

What is it?Eauthentication is the single sign-on solution used by USDA for all websites that involve transactions. One login ID and password can be used for multiple USDA web sights. If you also access the Web Based Supply Chain Management System (WBSCM), you can use the same eAuth ID now for FFAVORS.

EAuthentication

What is needed for FFAVORS?

For non DLA staff, a level 1 eAuth ID is all that is needed. This will allow you to access the site and perform the tasks needed.

EAuthentication

How do I obtain my ID?When DLA adds new users to FFAVORS, an automated e-mail will be sent to the user. The email will step the user through the registration process.

New users can obtain their ID and password at this link https://identitymanager.eems.usda.gov/registration/selfRegistrationForm.aspx?level=1

This is a four step process.

EAuthenticationStep 1: Level 1 Access Account Registration

Complete the information on the registration page

It is very important that the Last Name and the email address used here are exactly the same in FFAVORS.

User ID needs to be: 6 – 20 Characters

Password is a challenge. It is required to be:

12 – 24 characters

At least 1 upper case letter

At least 1 lower case letter

At least 1 number

At least 1 special character of

!#-$%*=+:;?~

No spaces

No Dictionary words

EAuthentication

Step 2: Level 1 Access Account Verification

Verify the information was entered correctly.

Use [Edit] to make changes

[Submit] will move to step 3

EauthenticationStep 3: Print Confirmation email

You will receive an email from either eems.support@ocio.usda.gov or eAuthHelpDesk@ftc.usda.gov to print for your records and will outline the final step

If not received within a few hours:

Check other folders such as SPAM, JUNK

If not found: CALL 1-800-457-3642

EauthenticationActivate Your USDA Account with Level 1 Access

Within the email, step 2 will allow you to Activate the ID through the link

‘ACTIVATE MY ACCOUNT’

Eauthentication

Step 4: Account Activation

Your ID is ready to be used!!!!

EAuthenticationWhat can go wrong?•Browser issues

•User will see either the error message ‘Server Error in ‘/Login’ Application’ or the login page will remain after clicking [Login]

•FFAVORS requires Internet Explorer 7 or later.•If using Version 8 or 9, you need to run them in Compatibility mode

EAuthentication•Login Failed

•Most likely one of two problems•Step 1: ID and password not correct

•Use the ‘Forgot your User ID’ to verify

•Use ‘Forgot your Password?’ to reset

•If still issue, try step 2

•Step 2: eAuth account issue•From Login page, click the ‘Update your Account;’ link

•Try ID and password

•If successful, need to contact eAuth Help desk and request they migrate your ID to the ID Minder system

•If not, let your DLA account rep know so we can trouble shoot

Eauthentication

•Login Failure ‘No match of eAuth last name and email address was found in FFAVORS’

•Verify what was used to create the eAuth ID and then Contact your FFAVORS account rep to verify or email paamagic@dla.mil?subject=FFAVORS Webthe issue. Once both systems are brought in alignment, user will gain access.

EAuthentication

Where can I get help?

•At the FFAVORS site (http://www.fns.usda.gov/fdd/ffavors.htm)

•FFAVORS FAQs and Tips

•DLA Help Desk (paamagic@dla.mil?subject=FFAVORS Web )

•FNS Help Desk (FFAVORS@fns.usda.gov)

•Eauth Help Desk: 1-800-457-3642