eclipse ehx system diagnostic tools. diagnostic tools in ehx
Post on 03-Jan-2016
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Eclipse EHX SystemDiagnostic tools
DIAGNOSTIC TOOLS IN EHX
DIAGNOSTIC TOOLS IN EHX
Module Objective
To look at all the Diagnostic features of EHX.
Elements► Firmware status► Save Diagnostic zip file ► Crosspoint Map► Matrix event log► Map Config upload► Hands On
DIAGNOSTIC TOOLS IN EHX
MATRIX HARDWARE – Firmware report
► Firmware Report causes EHX to request the details of all the firmware versions on the matrix cards and attached panels which support the function. The firmware versions are listed in a text window and can be exported to a .csv file.
DIAGNOSTIC TOOLS IN EHX
MATRIX HARDWARE – Diagnostic Zip file
► Diagnostic Zip file: This function will save all your maps , firmware reports and log files into one zip file. The file can then be sent to tech support to help you if there is a problem with your system .
DIAGNOSTIC TOOLS IN EHX
CROSSPOINT MAP
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Destination Ports along this axis
► Monitor in REAL TIME crosspoints (panel key presses) as they are made
► Adjust input / output levels
► Right-clicking on a crosspoint provides various options to make or break a crosspoint
► The user can zoom in or out, producing clearer views of the map. Zooming can be done using Ctrl+ (zoom in) and Ctrl- (zoom out).
DIAGNOSTIC TOOLS IN EHX
EVENT LOG► The matrix event log screen shows status messages about the complete
system health.
DIAGNOSTIC TOOLS IN EHX
EVENT LOG
► Online / offline panel messages and matrix card health status are all shown in REAL TIME
► Select the Frame in the Network for Viewing► Select the “PLAY” button for Live mode
► Select Request Information – for additional status message options.
► The logged messages can be exported to a file using the ‘Export’ option. The exported file from EHX is an XML file. This can be imported into Excel as a delimited file using the “ “ (speech quotes) as a separator
Note: Status messages are logged automatically once the EHX s/w is started
DIAGNOSTIC TOOLS IN EHX
SYSTEM MONITORING / ANTENNA ROLES
Use the system monitoring screen to give a graphical overview of the matrix health status
Use the antenna/role screen to monitor FreeSpeak beltpack roaming activity
DIAGNOSTIC TOOLS IN EHX
Resource chart
DIAGNOSTIC TOOLS IN EHX
UPLOADING A CONFIGURATION
The active configuration in the matrix can be uploaded and stored onto the EHX PC
In the Systems screen, right-click the display for the target matrix in the main section of the display.
► Select Configuration > Upload Active Configuration from Rack.
Note:
1) The Upload Active Configuration functionality is not available over a serial connection from the Eclipse EHX Frame and the EHX PC.
2) The upload does contain Logic Maestro and Control Macro information
DIAGNOSTIC TOOLS IN EHX
Hands on session
► Email save diagnostic file to your trainer
► Crosspoint Map – make / break routes
► Matrix event log – ► Request a Matrix Overview► Export a log file
► Upload a configuration from matrix
DIAGNOSTIC TOOLS IN EHX
Thank you!
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