educating minds and hearts to change the world usffiles xythos at the university of san francisco
Post on 12-Jan-2016
213 Views
Preview:
TRANSCRIPT
Educating Minds and Hearts to Change the World
USFfiles
Xythos at the University of San Francisco
Educating Minds and Hearts to Change the World
Drivers for Web-based File Sharing
• 2002 Network Security policy developed– Desktop file sharing vulnerability – Support load of VPN, virus vulnerability to fac/staff network if run
on personal machines to access USF network from home• Lack of central backup services
– Use of public web server by staff for select file backup• Request from 2001 portal procurement process
– Campus Pipeline did not offer; Luminis still does not have what we consider a usable offering
• Bb Basic license level– Faculty desire to easily post syllabi and other materials without
using Blackboard• Student file sharing desires
– Accessibility from off-campus– Ability to keep files for more than one semester
Educating Minds and Hearts to Change the World
Why Xythos?
• Educause presentation by UT• Cross-platform client support (40% Mac
users among fac/staff)• Unix/Linux server platform• LDAP support• Security• Scalability• Imaging and workflow options• San Francisco company
Educating Minds and Hearts to Change the World
Implementation Process
• Project team formed summer 2004• Developed scope and objectives• Acquired server hardware and SAN• Xythos support
– Install and connection to SAN– Customization to deploy and manage folders by role
• Built Single Sign-on connection from SunGard SCT Luminis 3.2
• Beta testing and documentation• Ready in spring 2005
Educating Minds and Hearts to Change the World
Quiet Rollout
• Launched summer 2005 with upgrade from Campus Pipeline to Luminis
• New tab for faculty, staff and student roles
• Quick Start Brochure (portal Help -> Quick Start Guides)
• FAQs
• No formal announcement
Educating Minds and Hearts to Change the World
Early Utilization
• 260 Faculty and staff, 820 students have files stored in USFfiles
• 10% of portal user base• Faculty/Staff have used 4.38 GB of
storage; students have used 5.11 GB. Average of 17.25 MB per user for faculty/staff, 6.41 MB for students
• Approx. 50 training attendees • 53 help requests logged
Educating Minds and Hearts to Change the World
Satisfaction Survey Responses
• 73% of faculty and staff and 75% of students who have tried USFfiles are either satisfied or very satisfied.
• Majority of remainder are undecided
Educating Minds and Hearts to Change the World
Usage Survey Responses
• USFfiles users indicated that they use the system to:
• Collaborate with colleagues: 18.8% • Work on group projects: 31.2% • To send/retrieve homework assignments:
43.8% • To share documents with others: 53.1% • Using in place of attaching large files to e-
mail messages: 43.8%
Educating Minds and Hearts to Change the World
Usage Survey Responses (cont.)
• Other: 40.6% – created restricted access for students to
check their grades and class progress – posted software updates for a management
simulation– stored presentation files to be accessed while
attending conferences, anywhere in the world– stored back-ups– stored a file to be printed from the lab later
Educating Minds and Hearts to Change the World
Promotion and Contest
• Two new quick start pamphlets
• Online tutorials
• Contest for 30G iPod: “How can USFfiles be used innovatively to enhance teaching and learning?”
Educating Minds and Hearts to Change the World
Challenges
• Multiple content repositories– Xythos– Blackboard– Serena Collage web content management– Xtender image/document management
system – Innovative Millenium Media Manager– (future) E-portfolio– (future) Records Management
Educating Minds and Hearts to Change the World
Lessons Learned
• Single Sign-on was a good rollout approach
• Would do quiet rollout again; feel more confident about promoting system now that we are familiar with it in production
• 100 MB quota may be excessive, at least for starters
Educating Minds and Hearts to Change the World
Plans
• Cease offering LAN-based file storage for students starting in summer 2006
• Set up a hurdle for web account requests to ensure that the user really needs more robust capabilities than Xythos offers
• Require VPN for access to LAN resources, including personal desktop. Ensure that VPN requesters’ needs cannot be met by USFfiles.
• Develop LAN-based file storage and automated backup system for USF-owned computers
top related