effective blends: formal and informal learning in the workplace with lms and social platforms

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Effective Blends Formal and informal learning in the workplace with LMS and social platforms

Lars Hyland | Chief Commercial Officer | @larshyland | @totaralearning

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Introducing Totara

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Support for full spectrum of formal & informal learning

Totara LMS and Totara SocialAvailable via product subscription through partner network or direct SaaS (Totara Cloud suitable for simple use cases with small user bases)

Totara Social and Totara LMS can integrate through Totara Connect

Enables management of rich blended learning experiences

Embeds learning into workflow – contextual, right time/right place performance support

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Totara Innovation Network

Working together Partners User community Customers Totara R&D

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Key statistics

Over 800 organisations

With 7 million users

In 35 countries

In 22 languages

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Totara Organisations

Benefits of Totara Learning open source product suite: Freedom - from restrictive licensing use, multi year lock-in, freedom to adapt

Cost savings - to deliver more effective use of implementation budget

Collaboration and quality - through the Totara Innovation Network

Lower business risk - improves ability to respond to changing needs

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Varied applications/solutions

Launch & track – online learning and other activities Self-service training platforms – full enterprise service Compliance – on-boarding, product training, regulatory Performance management – appraisal, 360 feedback Extended enterprise – distributor networks, customer education Blended learning delivery – offline/online, formal/informal activities Rapid deployment – change management campaigns Migration/consolidation/integration with enterprise systems Commercial learning services

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Blended learning design

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What is blended learning?

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A blend of learning theories/models

Situation dependant on……the people you serve

…the skills to be mastered…the context of performance

70:20:10 – a fresh lens…focus on context…focus on workflow…still requires structure

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A blend of learning theories/models

70:20:10 – a fresh lens…focus on context…focus on workflow based learning support

Requires structure and direction to deliver desired performance improvement

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Ingredients of blended learning

Formal / Informal Technology / People-based Independent / Social Directive / Discovery-oriented

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Does blended learning work?

Blended design outperforms online instruction……which outperforms face to face

Already using blends: 80% To grow use of blends: 80% Classroom + e-learning = most frequent “blend”

Blends becoming more sophisticated:

Webinars Social learning On the job training

Coaching Mobile Bite-size resources

Colvin Clark, R. (2012). Blended Learning Is Better than Instructor-Led or Online Learning Alone

The Effectiveness of Online and BlendedLearning: A Meta-Analysis of theEmpirical Literature (SRI International, 2013)

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Blending into the workplace

FORMAL

Blended learning via work-based activities

INFORMAL

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Work based blended learning

Work based activities are…

Completed as part of a blended course Carried out partially or fully in the workplace Based in a relevant (real) workplace problem/project Partially assessed by a workplace supervisor/coach Captured and shared using online social tools Involve facilitation and mediation by

Instructor Supervisor Experienced peers

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Deciding on the right blend

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On the job trainingCoaching

Online communitiesEmail

Role modelling

MentoringInstructor-led

classroomWorkshops

Live e-learning

WorkbooksOnline knowledge

databasesVideo/Audio/DVD

Online resource links

SimulationsOnline learning

modulesScenarios

Performance support

Online help systems

Costs CostsLOW HIGH

Touches

SYSTEM

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CoachingMentoring

Online communities

EmailWork teams

Print job aidsOnline help

systemsOnline resource

linksOnline self

assessments

Live e-learningLive simulations

On the job trainingWorkshops

WorkbooksDocumentation

ScenariosVideo/Audio/DVD

Online learning modules

Experience ExperienceSOCIAL INDEPENDENT

EXTENSIONS

INSTRUCTION

Learning Resources

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WorkbooksRole modelingLive e-learningDocumentation

SimulationsScenarios

WorkshopsOnline learning

modulesVideo/Audio/DVD

Online resource links

On the job trainingOnline forumsPrint job aids

Online communities

Live e-learningMentoring

E-mentoring

Time to Implement Time to ImplementSHORT LONG

STABLE

VOLATILE

Content Stability

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Scaffolded social learning

Framework for blended learning design

Both formal and social elements

Ensures deeper integration

Two components: social, co-creative

community spaces formal gateways

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Support for full spectrum of formal & informal learning

Totara LMS and Totara SocialAvailable via product subscription through partner network or direct SaaS (Totara Cloud suitable for simple use cases with small user bases)

Totara Social and Totara LMS can integrate through Totara Connect

Enables management of rich blended, personalised learning experiences

Embeds learning into workflow – contextual, right time/right place performance support

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Remember…

Identify barriers Structure blend accordingly Focus on transfer and embedding

activities into a real work context Encourage sharing and collaboration Include managers in the design and

secure time commitment Personalise the experience to the job

role and take into account prior experience

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Useful resources…

More detailed information and training on blended learning:

www.morethanblended.com

Social learning best practice guides:www.totaralearning.com/resources

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Award winning solutions

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2015 Best Totara Project - Hospitality & TravelJurys Inn - Learning Pool

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Clients

Jurys Inn (with Learning Pool)

Learning Pool’s implementation of Totara LMS for Jurys Inn has improved staff retention by 38% in a notoriously high-churn industry, and reduced face-to-face training by 32% a year for a more efficient, cost-effective training process, with excellent feedback from across the organisation.

Learn more:Stand C21

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2015 Best Totara Project - RetailSamsung - City & GuildsKineo

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Clients

Samsung (with City & Guilds Kineo)

Samsung’s course completions increased by an amazing 181% thanks to City & Guilds Kineo’s multi-device Totara LMS, with a 42% increase in active users on the platform, making this a great example of how Totara LMS can be used to boost learner engagement in the retail sector.

Learn more:Stand B12

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2015 Best Totara Project - Technology & MediaSky - Mind Click

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Clients

Sky (with Mind Click)

Mind Click implemented an impressive Totara LMS solution supporting over 25,000 learners following Sky’s BYOD strategy, reaching typically hard-to-access learners with a robust, fully branded and highly engaging learning platform.

Learn more:Stand B17 / A13

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See Totara at these stands:

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