ei ux through usability testing
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IMPROVING UX THROUGH
USABILITY TESTINGKrista Godfrey
Memorial University of Newfoundlandkgodfrey@mun.ca
Thursday, 10 October, 13
Thursday, 10 October, 13
Opinion
Evidence Based Decisionshttp://bit.ly/YK0Y3G
Thursday, 10 October, 13
Usability
http://bit.ly/15o2cF4
Thursday, 10 October, 13
Usable
But Not Usefulhttp://bit.ly/16RHBfH
Thursday, 10 October, 13
UnderstandObservePrototypeEvaluate
Implement
http://bit.ly/VRW05x
Thursday, 10 October, 13
Iteration Iteration Iteration
Thursday, 10 October, 13
POLLDo you think you have done regular usability testing on
your website?
•Yes•No•Not Sure
http://bit.ly/17nADIC
Thursday, 10 October, 13
KEY TESTING TOOLS
Expert ListeningCareful Observation
http://bit.ly/16RHhNQ
Thursday, 10 October, 13
Attitudinal Testing
Thursday, 10 October, 13
Content Ranking
http://bit.ly/YK13o8
Thursday, 10 October, 13
Behavioural Testing
Thursday, 10 October, 13
Where am I?What can I do here?How did I get here?Where can I go?How do I get there?
http://bit.ly/12coOYi
Thursday, 10 October, 13
5 Second Testhttp://bit.ly/x4A909
Thursday, 10 October, 13
Card Sorting
http://bit.ly/12cntkj
Thursday, 10 October, 13
Paper Prototypes
http://bit.ly/YK1i2y
Thursday, 10 October, 13
Task Observation/Scenarios
http://bit.ly/12cnx3lhttp://bit.ly/15o2g7W
Thursday, 10 October, 13
Search the library database for articles on exercise
Thursday, 10 October, 13
Search the library database for articles on exercise
You want to run a marathon and need to know how to train for it. Find the latest
information in a magazine about training for a marathon.
Thursday, 10 October, 13
USABILITY TESTING LAB
TOOLS•Computer•Internet Connection•Script•Screen Capture Software•Camtasia•Captivate•Silverback•Morae•Video Camera
http://bit.ly/15o5kRu
Thursday, 10 October, 13
Google Analytics
http://bit.ly/RusCxK
Thursday, 10 October, 13
POLLDo you have Google
Analytics on your website?
•Yes •No•Not Sure
http://bit.ly/wuZj9j
Thursday, 10 October, 13
Web Usability Team
http://bit.ly/11aCCmU
Thursday, 10 October, 13
POLLDo you have a UX or
Usability Team?
•Yes•No •Not Sure
http://bit.ly/17nAZyV
Thursday, 10 October, 13
Guerrilla Testinghttp://bit.ly/YK1ui1
Thursday, 10 October, 13
Writing on the web&
Reading on the web=
Regular reading
http://bit.ly/YK1xL1Thursday, 10 October, 13
Remove Unnecessary
Words
http://bit.ly/16RHGzO
Thursday, 10 October, 13
If you don’t need it on a mobile device, do you need it at all?
http://bit.ly/18PmWWU
Thursday, 10 October, 13
Ask usInstant Messaging
Ask a LibrarianAsk a Newfoundland Question
Be ConsistentBe Consistent
Ask usInstant Messaging
Ask a LibrarianAsk a Newfoundland Question
http://bit.ly/12BEOjB
Thursday, 10 October, 13
Be Active
http://bit.ly/17nDeST
Thursday, 10 October, 13
LINKSNo More “Click Here”
http://bit.ly/17nDmSu
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Beyond the Web
http://bit.ly/WUtBrt
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Resources
•Jakob Nielsen•Influx•Weave: Journal of Library User Experience
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Questions?email: kgodfrey@mun.catwitter : @weelibrarian
http://bit.ly/wBRLuK
Thursday, 10 October, 13
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