ejournals from the library directors viewpoint sue mcknight 29 june 2007
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eJournals from the Library Directors’ Viewpoint
Sue McKnight29 June 2007
Data Gathering
Email to SCONUL Director’s List What you Hate What you Love What you would change if you could
28 Responses from 20 libraries Serials, eSerials, Acquisitions Librarians Liaison Librarians Directors
What We Hate
VAT E should be much cheaper than print! Disadvantages UK against other more
enlightened nations E.g. Australia, USA
Publishers lobby as well as library and scholarly organisations
What We Hate Costs
Big Deals cost too much for smaller libraries Additional costs for separate campuses/sites Too many pricing plans Too many archiving options Charging for access to archives Charging for specialist content on basis of total FTE
even though only a small subset use the content Annual price increase way above inflation Link to historic print spend
What We Hate
Big Deals are too big Keep bundles, but make these smaller and more
specific Limiting flexibility and providing dross
Packages locking in budget for x years Library budgets are not guaranteed years ahead
Restrictive cancellation policies Tying prices for eJournals to Print Journals Print cancellations impacting eJournal access
What We Hate
Complicated licence agreements Multi-site licences instead of recognising multi-
campuses of same institution No consistency between suppliers
No model licence Too many licences Course pack restrictions
Holdings changing suddenly mid term Transfer of title to another publisher with
different license conditions
What We Hate
Titles dropping out of Big Deals mid term
Authentication/Access Difficulties Separate Passwords for different services Too many subscriber numbers for access Not using specific IP range Not allowing proxies for off-campus access Not allowing ‘walk in users’ access Complicated log-on screens
What We Hate Uncertainty regarding perpetual access
for previously licensed eJournals Titles being split between platforms
As often happens if a title is bought out Too complicated than it ought to be
Downloading as easy as online shopping (some do it well now; others don’t)
Lack of communication on title changes in Big Deals
What We Hate Needing specialist staff to set up
access and federated searching Publishers not using Open URLs Federated search engines that don’t
include everything subscribed to Link resolvers that make the library
do most of the work Representatives that don’t bother to
visit the library
What We Love
Ease of Use 24 x 7 access Full text articles Not too many clicks to the full-text Searching possible across multiple
systems/cross searching (open URL) Abiding by Standards
Good statistical reporting on use
What We Love
Good searching facilities Geographic terms Industry codes Product names Thesauri facilities
What We Love
Model Licenses CHEST Licenses JISC national negotiations Generous/unlimited concurrent access Choice in how to license content
Title Subject packages Medium to Big bundles
What We Love
Support for open URLs Title and Article linking Use of DOIs Easy Authentication
Athens; Shibboleth Providing access to remote
customers
In a Perfect World…
The opposite to everything we do not like!!
In a Perfect World… No VAT
Or at least clarity how it is applied to combined subscriptions
Pricing Simple pricing models Prices that increase at a reasonable rate Early advice on pricing for budget purposes Incentives to convert to ‘e’ only
Perpetual access to content that has been previously licensed
Fixed date and Not rolling access Even when a title changes publisher
In a Perfect World… Sign-on and authentication
Athens; Shibboleth Seamless access to everyone’s journals One sign on protocol to get to all journals Customers don’t have to get a special
password IP access and proxy access
‘Filing’/Access by Subject Discipline We don’t shelve books by publisher!
In a Perfect World… Inbound OpenURL complaint to
article level Outbound OpenURL compliant from
all article references/citations Support rich integration with Z39.50
and other remote searching protocols Support direct citation export to
standard bibliographic management software packages
In a Perfect World… Offer a simple, clean, intuitive interface
Focused on searchers needs, not ‘selling’ the title Subscription entitlements transparent to visitor
What can visitor access Allow visitor to filter searching by subscription
content, should they wish Does not require non-standard plug-ins or other
software Fully accessible /assistive technology compliant Allows a degree of branding, customisation and
inclusion of support contacts
In a Perfect World… Standardisation of native interfaces
Customers know they are searching eJournals Referencing should be integral
Eliminate overlap between aggregators Make it easier to extend access
Associates of the Library e.g. emeritus professors Alumni Collaborative Partners Walk in readers Ability to use eJournals for ILL
In a Perfect World… Common or consistent approach to
licences Clarity in Licenses/renewal notices No doubt on renewal terms; able to cancel without financial
penalty Web Site with all relevant information available Account managers/technical support to call Access/activation guaranteed each year while payments are
made
More flexibility in changing titles within a subscription package
No link to print titles Include new titles in Big Deals Able to choose titles required
In a Perfect World… Federated Searching even simpler
Work with SFX, Serial Solutions etc Knowledge bases are accurate Different packages can be ’switched on’ with
minimum manual work Don’t change URLs
Information on mergers and acquisitions Improved statistical reporting
At least COUNTER compliant Clarity as to whether statistics from different hosts
are included in publishers’ statistics Include breakdown by user ID Standard across suppliers
In a Perfect World…
Content More Art and Design eJournals
Great image quality Everything ever published is online
Commitment to provide speedy response to access problems for hosted content 24 x 7 help desks
Easy linking into VLEs
In a Perfect World…
Prior announcements of publisher web site ‘improvements’ and these not ‘just happening’
More competition amongst publishers
In a Perfect World…
Publishers would make knowledge available to the developing world at a price they can afford
Publishers would support Open Access and Institutional repositories
Other Information
http://www.uksg.org/projects/linkfinal
http://www.journalsupplychain.org SCONUL Survey (Ian Snowley)
20 of 141 libraries responded 26%-90% of journal subscriptions or for
eJournals In 10 years, expect 75-100% electronic Pick & Mix is preferred licensing model
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