electronic delivery using illiad for document delivery and interlibrary loan borrowing at virginia...

Electronic Delivery Using ILLiad For Document Delivery

and Interlibrary Loan Borrowing at Virginia Commonwealth University

by Shirley R. Thomas

Virginia Commonwealth University

July 2005

Background

Monroe Park Campus James Branch Cabell Library

Medical College of Virginia Campus (MCV) Tompkins-McCaw Library

Resource Delivery Services Department Document Delivery Interlibrary Loan Centrally organized Locations in both libraries

Equipment and Software

ILLiad 7.0.3.0 ILLiad Odyssey Aleph (Exlibris) Ariel 3.4 Adobe Acrobat 5 Fujitsu scanners ( 4220C, 4640S, SI4220c) Dell computers (712 MB, 21” monitors)

Electronic Delivery

Document Delivery Services Odyssey Email of articles

Interlibrary Loan Borrowing Ariel

Delivery Methods

Fax Mail Hold for pick-up Electronic delivery via ILLiad Odyssey Electronic delivery via Ariel and ILLiad

Electronic Delivery

69.48% VCU ILLiad users 74.43% MCV users 66.9% Monroe Park Campus users

Document Delivery ILLiad/Odyssey processing

Document Delivery cont’d Document Delivery Scanning

Document Delivery cont’d Scanning

Document Delivery cont’d Electronic Delivery of Full-Text Articles

Sample e-mail option for full- text article

Electronic Delivery for ILL Borrowing

ILLiad Main Menu Borrowing

Electronic Delivery for ILL Borrowing cont’d

Electronic Delivery Processing

Electronic Delivery for ILL Borrowing cont’d

Electronic Delivery Processing 2

Electronic Delivery for ILL Borrowing cont’d

Electronic Delivery Processing 3

Electronic Delivery for ILL Borrowing cont’d

Charging

Electronic Delivery for ILL Borrowing cont’d

Delivery

Electronic Delivery for ILL Borrowing cont’d

Users’ View

Closing Advantages

Reduction of supply usage. Reduction of staff and user time. Improved convenience for users. Ability to route ILL borrowing requests between libraries.

Issues/Disadvantages Non-electronic delivery users Bad e-mail addresses Adequate IT personnel for support Document Delivery

Routing requests Inserting missing pages

ILL Borrowing Glitches in the system Incorrect Ariel IP address

Public services staff support

Electronic Delivery Using ILLiad For Document Delivery

and Interlibrary Loan Borrowing at Virginia Commonwealth University

Shirley R. Thomas

Virginia Commonwealth University

srthomas@vcu.edu

804-828-1706