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The Financial Professionals Forum 2012
Electronic Invoice Present & PayCollection & Debt Publication tool for A/R automatic conciliation
Oscar Mazza – C&H Industry Head& CTS Andean Region Head
Gustavo Casanovas – Latin America & Mexico Inflows Region Head
The Financial Professionals Forum 2012
Table of Contents
1. Receivables from Client perspective 4
2. Receivables Challenge & Strategic Approach 7
3. Electronic Invoice Present & Pay – SD&D Partnership 8
4. Operational Model 12
5. Sinergy – Benefits – Savings 13
6. Buyers / Sellers view 15
7. Awards 21
3
The Financial Professionals Forum 2012
Receivables Internal Constituents
Key Receivables stakeholders have various interests that need to be balanced
4
Sales
Payers convenience
Expand sales
opportunities
Finance Manager
Reduce DSO
Cost savings
Better control
Credit Collections
Payment receipts
and dishonours
Minimized credit
utilization
Claims/Dispute Team
Payments and
dishonours
Minimized credit
utilisation
Treasurer
Faster &
predictable cash
inflow
AR Manager
Easy reconciliation
increase level of
automation, less
exceptions
SSC Manager
Efficiency
Standardization
Automation
ERP & Tech Team
Consolidated,
easier reporting
Formats
Customer Service
Increase customer
service level
Freeing credit lines
1. Detailed & reliable
payment information
2. Fast cash application and
reconciliation
3. Information speed aligned
with business process
4. Service coverage to meet
final client payment
behaviour
The Financial Professionals Forum 2012
Clients Collections Landscape: A challenge for most clients…
Clients are faced to interact with several collection channels & offering in their markets in order
to complete their collections process.
5
Bank n
Ban
k 3
Collection Agency
Ban
k 1
Corporate
Client
Citib
an
k
Collection Agency
Bank 2
Co
llecti
on
A
gen
cy
Client Receivables Challenges
Clients face:
Different product offering
among each channel
Each channel provides their
unique conciliation file
format
Channels work at different
speed providing information
on different time basis
The Financial Professionals Forum 2012
Receivables Challenges & Strategic Approach
Challenge: Provide detailed & reliable payment information with a fast cash application and
reconciliation cycle, providing service coverage able to meet final client payment needs.
6
Unified Citi Collection through information
aggregation services
Cash 2 Mobile CDMs
Citi
Corporate
Client
EIP
P
Citi C
han
nels
Net. Ext.
Pick upR
em
ote
Deposit
Unified Citi
Collections
30 Network partners in the
region with over 14,000 points.
13 new partners on pipeline in:
Colombia, Dom Rep, Peru &
Panama
Regional Receivables
Aggregator to provide 100%
visibility to receivables
information in CitiDirect
e-IPP will benefit clients by
providing accurate information
for reconcilement
Current capability in Mexico,
Argentina & Puerto Rico.
Venezuela. Colombia and
Ecuador analyzing product
solution
Citi Mobile Collect with Partner to
launch in 4Q in Dom Republic
LATAM Road Map 2013
Achieve: Faster, detailed & reliable collection
information for Clients across the Region for all Citi
Collection Products
The Financial Professionals Forum 2012
Receivables Chain: Citi Value Proposition
An Integrated set of solutions aligned with the payment systems infrastructure and available
payment methods depending on the stage of development of each market.
7
Sales Settlement Chain
Invoice Review DisputeAccounts
ReceivablePayment Updating
Invoice ManagementManaged by Company’s ERP and Web
Portal
Collection Services
Faster availability of funds
through our networks,
ensuring timely and accurate
processing
Receivables Management
Faster conversion of accounts
receivable into cash, reducing
operational costs, capturing critical
information for reconcilement process
Passive Collections
Deposit Services
Identified Collections
Pick Up Services
Active Collections
Account Receivable
Services
Web Receivables
Services
Direct Debit Services
The Financial Professionals Forum 2012
e-IPP – Electronic Invoice Present & Pay
Citi in partnership with SD&D is able to offer a robust e-IPP solution to provide improved cash
flow visibility, increased automation and integration with their ERP’s, making it possible for
clients to reduce DSO, minimize dispute rates, lower costs and accelerate payment settlement
for a more efficient reconcilement process.
8
SD&D Overview
Company founded in 1995
31 active billers in 8 different countries
Over 125,000 payers interacting daily
Over 24,500,000 orders & documents managed
between payers and billers p.a.
57,500 payments closed by month
Provide scalable, customizable technology
solutions for Financial Supply Chain Management in
the following business processes: e-Invoicing,
e-Commerce, e-Payments, e-Ordering
SD&D Solution Differentiators
Ability to integrate into web-based ordering system Increasing likelihood that customers will view webpublished receivable
Short time to implementation
Flexible platform that can be easily customized to customer’s requirements
Multi-bank solution
The Financial Professionals Forum 2012
SDD in LATAM
SD&D Presence in Latin America
ArgentinaChileColombiaCosta RicaEcuadorMéxicoPanamáPerúUruguayVenezuela
Presence in 10 countries in LatAm and +40,000 active users
The Financial Professionals Forum 2012
To implement a flexible and friendly
tool to manage more EFFICIENTLY
the sales cicle.
Main Objetives
Working in a secure environment
that MINIMIZE the manual process,
avoiding the errors and frauds,
enhancing the controls, generating
better productivity and saving direct
costs.
11
The Financial Professionals Forum 2012
e-IPP – Electronic Invoice Presentment & Payment
10
The Financial Professionals Forum 2012
administration
systems
Manual process reductions
Accounts sinergy
Better productivity
Finance
Banks independency
DSO reductions
Better working capital
clients Better integartion
More efficient A/R
control
Better A/R knowledge
sales Online information
Risk tools
Better control
systems
Processes reduction
Saving in reports
implementations
Very low maintenance
12
Sinergy - Benefits
The Financial Professionals Forum 2012
Savings
PROJECTPayment order, Invoicing, Collection and Automatic reconciliation.
CLIENTFood Company in Argentina
DETAILS60,000 invoices p.a.$ 540 /invoice270 payers
Invoice disputes lower costs:o 10% invoice dispusteso Operative costs: $ 3o Potential Saving: $ 18.000 p.a.
Presentment lower costso Paper invoicing and courrier: $ 1 eacho Similar cost in digital channel: $ 0,2o Potential Saving: $ 48.000
Payments process lower costso Check processing cost: $ 0.45o Cost reduction EDT: 75%o Check payments: 40%o Potential saving: $ 8.000 p.a.
13
The Financial Professionals Forum 2012
Citi Receivables Offering in Latin America & Mexico
The Financial Professionals Forum 2012
2011-2012 Citi Awards
20
Best Regional Bank for Treasury
and Cash Management
Best Regional Bank for
Payments and Collections
Best Regional Bank for Risk
Management
Best Regional Bank for Liquidity
Management
Best Online Cash Management
Best Regional Bank for
Institutional-Corporate Internet
Best Information Security
Best in Mobile Banking
Best Regional Cash
Management House
-Best Online Treasury Services
(Banamex)
Best Investment Bank
-Caribbean
Best Cash Management House
-Latin America
Best Global Emerging Markets
Investment Bank
Best Bank
-Chile (Banco de Chile)
Appendix
The Financial Professionals Forum 2012
Initial
Login
Buyer’s View
14
The Financial Professionals Forum 2012
Account
Access
Account Statement
24 x 7
Web Access
Cutomization
Buyer’s View (cont)
15
The Financial Professionals Forum 2012
Preparing
Payment
Optional discount Module
Detailed value enters
Partail /Total Payments
Multi payment methods
Buyer’s View (cont)
116
The Financial Professionals Forum 2012
Reports Payment Status
Receipts
Historical Data
Buyer’s View (cont)
17
The Financial Professionals Forum 2012
Buyer’s View (cont)
Online real time
information
Online real time credit
refreshing
Discount information
Daily income tracker
Pending Orders
Payments
Engine
18
The Financial Professionals Forum 2012
Seller’s View (cont)
Account
Statement
Conciliation
Multibank Information
Automatic Matching
Aprovals
ERP interface
19
efficiency, renewable energy & mitigation
In January 2007, Citi released a Climate Change Position Statement, the first US financial institution to do so. As a sustainability leader in the financial sector, Citi has taken concrete steps to address this important
issue of climate change by: (a) targeting $50 billion over 10 years to address global climate change: includes significant increases in investment and financing of alternative energy, clean technology, and other carbon-
emission reduction activities; (b) committing to reduce GHG emissions of all Citi owned and leased properties around the world by 10% by 2011; (c) purchasing more than 52,000 MWh of green (carbon neutral) power
for our operations in 2006; (d) creating Sustainable Development Investments (SDI) that makes private equity investments in renewable energy and clean technologies; (e) providing lending and investing services to
clients for renewable energy development and projects; (f) producing equity research related to climate issues that helps to inform investors on risks and opportunities associated with the issue; and (g) engaging with
a broad range of stakeholders on the issue of climate change to help advance understanding and solutions.
Citi works with its clients in greenhouse gas intensive industries to evaluate emerging risks from climate change and, where appropriate, to mitigate those risks.
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