emerging technologies in banking and finance

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BANKING A

ND FIN

ANCE

EM

ER

GE

NT

TE

CH

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I ES

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CONTENTS

Introduction to Banking

Corporate Finance

The Smart Branch

Advancements in ATM

Mobile Banking

Security

2

WHAT IS BANKING ?

It is a business activity of accepting and

safeguarding money owned by other individuals

and entities, and then lending out this money in

order to earn profit.

Primary Functions Include:-

Accepting Deposits

Granting Loans and Advances.

3

SECONDARY FUNCTIONS

• Issuing letters of credit, traveller’s cheques etc.

• Provide safe deposit vaults.

• Provide Forex services.

• Transferring money from one place to another.

• Issue Demand drafts and Payorders.

4

BEFORE COMPUTERIZATION

• Large no. of people waiting in queues to

avail services.

Service time very high

• Large no. of files to manually record

and maintain data.

Information search was very difficult

• Wastage of time…

5

IT IN BANKING

• RBI installed its first computer in 1968.

• 1983 agreement provided the independence to banks

for making their own computerization agreements.

• Since then, IT has become an integral part of banking

in India.

• Banks believe that by 2017, every consumer will be

using mobile banking

6

THE FUTUREFuture of Banking is Mobile…

Customized ‘Talk Transfer’ Service

IPB (Intelligent Personal Budgeting)

Personal Financial Advice (How, When, Where to

save)

Computers will intelligently analyze your spending

patterns and give customized recommendations.Frictionless Banking – end of endless queues

Self-Pay – scan QR codes to pay

And the possibilities are immense… 7

CORPORATE FINANCE

XSP V5 PLATFORM

•O F F E R S A RA N G E O F S O LU T I O N S T O A U T O M AT E C O R P O RAT E AC T I O N S .

• X S P V 5 DATA M A N AG E M E N T

• X S P V 5 S W I FT I S O

• X S P V 5 N O T I F I C AT I O N S

• X S P V 5 E T RA N

• X S P V 5 E N T I T L E M E N T S

8

FINANCIAL MARKETS

RIMES BDS (BENCHMARK DATA SERVICE)

9

FINANCIAL MARKETS

RIMES BDSD A T A S O U R C I N G A N D C O V E R A G E

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FINANCIAL MARKETS

RIMES BDS

D A T A I S S U E M A N A G E M E N T

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FINANCIAL MARKETS

RIMES BDSS Y S T E M R E A D Y D A T A

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FINANCIAL MARKETS

RIMES BDSD A T A A G G R E G A T I O N & C U S T O M I Z A T I O N

13

FINANCIAL MARKETS

RIMES BDSC U S T O M E R S E R V I C E 2 4 / 7

14

FINANCIAL MARKETS

OPTIMISE

• A RC H I T E C T U R E O F D E U T S C H E BÖ R S E

G R O U P

• S TAT E - O F -T H E -A RT T RA D I N G S Y S T E M ..

15

SMART B

RANCH

BU

I LD

I NG

TH

E B

RA

NC

HE

S O

F TH

E F

UT

UR

E

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ARE BANK BRANCHES STILL RELEVANT?

• More than 60% of banking customers are not interested in using other channels than the branch channel

• Nearly 80% of European customers continue to vist branches personally to conduct transactions

• In the coming years, over 40% of the banking population shall continue to use only the branch network 17

THE BANK BRANCH – OVER THE YEARS

18

AN INTRODUCTION TO SMART BRANCHES

• A networked service centre that drives Open Business

Networks

• Thinly staffed collaborative service centres based on open

standards and connected to internal and external service

networks through integration hubs

19

HOW DO YOU MAKE A BRANCH SMART?

20

THE BRANCHES OF THE FUTURE

21

ATM

F OR

TH

E F

UT

UR

E…

22

A GLIMPSE

• 3D touch-less ATM

• Facial recognition

• Avatars and iconography

• Audio lie detection

• Gold to go

23

MOBILE B

ANKING

BA

NK

I NG

IN

YO

UR

HA

ND

S

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WHY MOBILE BANKING IS IMPORTANT?

• Mobile payments to top $1 TRILLION by 2015!!!!

• Contactless payment will account for 37%

• Customers comfortable with mobile financial transactions increased by 6%

• Consumers are warming to ‘mobile wallet’ concept.

25

BANKS SHOULD NOT MISS THIS

26

EXPECTED TRENDS IN 2013

Voice

Integration across channels

27

SECURITY

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SECURITY IN ONLINE BANKING

• Image and Phrases• One Time Passcode(OTP)• Fraud Monitoring

29

SECURITY FOR MOBILE BANKING

NFC technology

• Tapping of card along with password and OTP for making mobile based Credit Card transactions

30

REFERENCES

1. International Securities Exchange - www.ise.com

2. Xcite Solutions Plus – www.xps.com

3. KPMG Survey on Mobile Transfers April 2012

4. Google Survey on Mobile Expectations October 2012

5. Net Level Report – IBM Innovation Week - 2006

6. Creditcards.com- Futuristic ATM machines

7. Citibank.com- Token for online banking

8. Avanade (http://www.avanade.com/en-us/Pages/default.aspx)

9. Infusion Development (http://www.infusion.com/)

31

THANK YO

U!

32

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