emoonal resilience for case management professionals · • hayes, stephen. get out of your mind...

Emo$onalResilienceforCaseManagementProfessionals

16thAnnualCaseManagementConferenceforHealthCareProfessionalsInterestedor

EngagedinCaseManagement

November1,2016

LisaLaughman,Emo.onalWellnessConsultantWisdomHeartLife

Facilitator’s Creden.alsLisaLaughman,LMSW

28yearsofclinicalsocialworkexperience

CorporateTrainersince1994

EmployeeAssistanceCounselorsince1994

3PrincipleFacilitator1995

MichiganStateUniversityEAPCounselor2003

MichiganStateUniversityEmo.onalWellnessConsultant2005•  StressReduc.onCoach•  ShameResilienceEducator•  LeadershipEffec.venessCoach

Founder/DirectorofWisdomHeartLife2009

Cer$fiedDaringWay™Facilitator-Candidate

BEHERENOW

AREYOUHERERIGHTNOW?

TheCommonStateofMindofEmployees

PressuredandOverwhelmed

NotGoodEnough

Perfec.onismandSelfCri.cism

ShameandShame

responses

Frozen

Exhaus.onandBurnout

DisengagedAnd

Disgruntled

Anxiety/Panic

BasicSkillsRequiredforSustainableHighPerformance

Emo.onalResilience

PsychologicalFlexibility

ShameResilience

Mindfulnessand

Relaxa.on

SelfCompassion

ClearValuesandSenseofPurpose

DevelopCri.cal

Consciousness

Zolli,2013

Shambaugh,2013

Dictionary.com

WHATCAUSESYOUSTRESS?demandingcustomers,publicspeaking,traffic,technology,coworkers,bosses,illness,caregiving,kids,parents,spouse/partner,siblings,mybody,poli.cs,terrorism,bills,deadlines,toomuchtodo,expecta.ons,change,weather,stupidpeople,lazypeople,rudepeople,judgmentalpeople,bureaucracy,baddrivers,cellphones,thehousingmarket,thestockmarket,wai.ngfortrains,healthdiagnosis,airportsecurity,construc.on,lackofparking,parking.ckets,flat.res,discrimina.on,change,oppression,weddings,births,reappointmentprocess,moving,$,$,$,$,$,$,naturaldisasters,taxes,death….

E Stress

EE

ReallyBigStress

E

E

Thebigevent PerformanceAnxiety

UpsetBossStaffingshortage

UnhappyClientRepeated

Interrup.ons

StressCrisis(freakout)

EPhysicalState

StateofMind

RuleBook

YourPersonalExperienceinthe

Moment

It’sTimeforaNewEqua.on

Whatcanwecounton?

Weareallbornwithinnateemo.onalhealthandwellness

Emo.onalhealthissome.mesdescribedastheuniversalhumancapacitytobecalm,relaxed,present,open,reflec.ve,crea.veandwise.

OurEmo$onalHealth

•  Lifeenergy,crea.veflow,thriving

•  Ouremo.onalhealthstatusvariesmomenttomoment

•  Wecandevelopthoughthabits,emo.onalresponses,andbehaviorsthatblockourflowofemo.onalhealth,butwecanneverloseourcapacitytobeemo.onallywell

Emo$onalResiliency

•  Theabilitytoconnectwithandu.lizeouremo.onalhealth

•  Theabilitytobepsychologicallyflexibleandnavigatechange,trauma,andlifetransi.onseffec.vely-linedupwithourcorevalues

•  Theabilitytoexperiencethefullrangeofemo.onsthatarenaturalforhumanstoexperience

OPERATINGINSTRUCTIONS:

• Howdohumanbeingscreatetheirownpersonal,moment-to-momentexperienceofreality?

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LemonMakingteaVirtualrealityMovieprojector

THEPOWEROFTHOUGHT

InourmemorybasedthinkingWeholditcloseand.ghtWeletourstorydefineusWecancreateafilteringsystem

HOWWECARRYTHOUGHTOVERTIME

'1.

X "JC

:hi'E twfll. l /c«

NOTICINGTHEFIRSTTHOUGHTTHROUGH.ISITTHEONEYOUREALLYWANTTOGOWITH?

CatchandRelease

Beingabletoaskyourselfinagivenmoment,amIopera.ngfrommyemo.onalhealthandwellbeing,RIGHTNOW?

THEIMPORTANCEOFTHEEMOTIONALWELLNESSCHECKIN?

What’supwithme,rightnow?yourpersonalrealityisvariableandchangesmomenttomomentaccordingtowhatiscurrentlyhappeningwith

theseinternalfactors:

PhysicalState Mood

StateofMind

CheckYourselfFirst–PhysicalHealth

•  Whatishappeningforyouphysically–  Hormones(hotflash?)–  Bloodsugar–  BloodPressure–  Tension–  Nauseous–  Medicinereac.on–  Hungover

•  AreyouWELLfed?

•  AreyouWELLrested?–  sleep/awakementalrest

CheckYourselfFirst-Mood

•  Howdoesyourmoodimpactyourthoughts,feelings,reac.ons,andbehaviors?

•  Doyouknowwhenyouareinalowmood?

•  Everybodyexperiencesvaria.onsintheirmood.

•  “Falsehappy”isalowmoodtoo

•  Happydoesnot=healthy

Itdoesn’tmaWerhowlowyougo…itisthebouncethatcounts.

LindaPransky,LMSW

3PrincipleFacilitator

“Thereisnogreaterprotec.vefactorthenrealizingweareinalowmoodandourthinkingandperspec.vehasbeencompromised.” LisaLaughman,LMSW

Higher Mood States

Gratitud

e Generosity,

Kindness

Creativity,Insight Acorec:ation. Compassion

Patience. Unaerstc:naing

Sense of Humor

Satisfac;ion.

Contentment

Coooerc:tion.

Fiexibility Interest

Curiosny

Lower Mood

States Impatience.

Frus;ration Boredom.

Restlessness

Dissatistc:cu

on Oerensiveness.

Conilicl

Blame. Judgement

Seff-R ignteousness

Stress. Burnout. .Anxiety

Ange

r

Depressio

n

Revenge.HosLIIil'f

UP DOWN

UP DOWN

CheckYourselfFirst–StateofMind

•  Whatisthecurrentcondi.onofyourthoughtworld?

•  Howwouldyoudescribeyourstateofmind?

blenderbrain,molasses,mudmind,foggy,“loading…”

•  Howbusymindedareyou?

CheckYourselfFirst–RuleBook•  Wecollectourrulesoverthecourseofourlife.mes.Whotaught

youhowthingsweresupposedtogo?

•  Whodidthefactcheckingonyourrules?

•  Areyoubumpingupagainstoneofyourstronglyheldrules?

•  Areyou“shoulding”alloveryourself?

•  Howakachedtoyourown“personalreality”areyou,rightnow?

•  Areyoushametriggeredandrespondinginold,unhelpfulways?

•  IsthereanywayonGod’sgreenearththatthesitua.onyouareinandtherulesyouholdtightlytoarecompatible?

Whatareyousupposedtodo• ifyouhappentocatchon

fire?

• StopDropReflectRoll

Theabilitytobeinthepresentmomentandrespondtowhatishappeninginawise,valueguidedmanner

Notneedingtohaveitallplannedoutinadvance

Respectfornewideasratherthanonlyaccessingwhatyoualreadyknow

PSYCHOLOGICALFLEXIBILITY

Psychological Flexibility = Mindfulness + Values + Action

Giventhatitiswhatitis,whodoIwanttobe,andhowdoIwanttorespond?

ITISWHATITIS.

Mostpsychologicalsufferingiscausedbyresistance.Peopleresist“unwantedpersonalexperiences”.Wetrytocontroleverythingsoastoavoidafutureunwantedpersonalexperience.Weeventrytoresistunwantedpersonalexperienceswearealreadyhaving.

RESISTINGWHATIS.

ACT–sixcoreconcepts

•  ObservingSelf–thepartofthemindthatisabletobeawareofwhateveryouarethinkingordoingorfeelinginthemoment

•  Defusion–Detachingfromcurrentlyheldthought

•  Connec$on–connec.ngfullywithwhateverishappening,righthere,rightnow

•  Expansion–openingupandmakingroomforallfeelingsandsensations

•  Values–whatyouwantyourlife/worktobeabout(bigpicture)

•  CommiWedAc$on–takingac.onguidedbyyourvalues

Source:Harris,Russ(2008)TheHappinessTrap.ShambalaPublications.p.33-34

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ACCEPTANCE Open Up

CONTACT WITH THE PRESENT MOMENT

Be Here Now

-----1---+-------''<------- VALUES Know What Matters

DEFUSION

FLEXIBILITY Be present, open up, and do what

matters

SELF-AS-CONTEXT

Pure Awareness

COMMITTED ACTION

Do What It Takes

WebsitesofInterest

• www.heath4u.msu.edu

• www.threeprinciplesmovies.com

www.thehappinesstrap.com

BooksofInterest

RussHarris,TheHappinessTrap

DickenBet.nger/NatashaSwerdloff,ComingHome

BreneBrown,TheGiFsofImperfecGon

KristenNeff,MindfulSelfCompassion

Howtocontactthefacilitator

LisaLaughman,LMSWwisdomheartlife@yahoo.com517-749-4075

References

•  Brown,Brene.(2013)DaringGreatly:HowtheCouragetobeVulnerableChangestheWayWeLive,Love,Parent,andLead.GothamBooks,NewYork,NY.(2012).

•  Eifert,Forsyth.TheMindfulnessandAcceptanceWorkbookforAnxiety(2008)

•  Fleming,Kocovski,Segal.TheMindfulnessandAcceptanceWorkbookforSocialAnxiety(2013)

•  Harris,Russ.TheHappinessTrap:HowtoStopStrugglingandStartLiving.Boston,MA:ShambhalaPublica.ons2007.

•  AlsobyRussHarris•  TheConfidenceGap(2011)

•  TheRealitySlap(2012)

•  ACTwithLove(2009)

•  ACTMadeSimple(2009)

•  Hayes,Stephen.GetOutofYourMindandIntoYourLife(2005)

•  Hayes,Stoshal,Wilson.AcceptanceandCommitmentTherapy:TheProcessandPrac.ceofMindfulChange.(2012)

•  Strosahl,Robinson.TheMindfulnessandAcceptanceWorkbookforDepression(2008)