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1 | Employee Engagement in a turnaround – February 2018
Employee engagement in a turnaround
27th February 2018
2 | Employee Engagement in a turnaround – February 2018
Who Am I ?
3 | Employee Engagement in a turnaround – February 2018
History
1792 BIRTH OF
MODERN SHOE
INDUSTRY
James Smith cordwainer
based in Norwich
marketplace.
4 | Employee Engagement in a turnaround – February 2018
Who is Start-Rite ?
2018
6800 sqm site
opened in 2003
86 employees
5 | Employee Engagement in a turnaround – February 2018
What is my brief?
Develop and lead a transformational change
6 | Employee Engagement in a turnaround – February 2018
What is my brief?
“Lead the evolution of a business where employees are
long serving, highly skilled and passionate yet
accustomed to a different pace”
7 | Employee Engagement in a turnaround – February 2018
“If the rate of change on the outside exceeds the rate of change
on the inside, the end is near.”
– Jack Welch
8 | Employee Engagement in a turnaround – February 2018
Private Equity Family Culture
Performance Culture
9 | Employee Engagement in a turnaround – February 2018
Trust
Respect
Support
Open & Honest
Encourage
Teamwork
Family
Culture
10 | Employee Engagement in a turnaround – February 2018
Define a clear 3-5yr plan or “investment thesis”
Make capital work hard – Cash is King
Measure only what drives value
Shareholder engagement
Take Ownership
Performance Culture
11 | Employee Engagement in a turnaround – February 2018
Create a sense of urgency
Performance Culture
12 | Employee Engagement in a turnaround – February 2018
Performance Culture
If it’s not adding value, it’s adding cost
13 | Employee Engagement in a turnaround – February 2018
Performance Culture
Never apologise for focusing on profits
14 | Employee Engagement in a turnaround – February 2018
From Inward to
Outward Perspective
Performance Culture
15 | Employee Engagement in a turnaround – February 2018
Define a clear 3-5yr plan or “investment thesis”
Make capital work hard – Cash is King
Measure only what drives value
Shareholder engagement
Take Ownership
Performance Culture
16 | Employee Engagement in a turnaround – February 2018
+
PROFESSIONALISE
Bottom up improvements
across our people, processes
and systems to create a
business able to thrive and to
drive success for its partners
RE-FOCUS
Place the needs of our
retail partners and
our target consumers
back at the centre of our
business
What are we doing?
17 | Employee Engagement in a turnaround – February 2018
We’re here to ensure children never stop exploring –
with footwear designed around the way they live and
move today
Core Strategy
18 | Employee Engagement in a turnaround – February 2018
EMPATHY BRAVERY COMMITMENT COLLABORATIONVALUE
We’re here to ensure children never stop exploringPURPOSE
Acting with conviction.
Prepared to lead
the way.
Being all in.
Always seeing things
through.
Respecting each other.
Unlocking potential.
Going further to
get closer.
Free of preconceptions.
From brand purpose to corporate values
19 | Employee Engagement in a turnaround – February 2018
Be the pioneer
Our mission is to enable everyday pioneers.
And to enable pioneers, we need to behave like pioneers.
This means having an unwavering focus on the people we’re seeking to serve
– their needs, their hopes, their frustrations – big and small.
This means having the bravery to tread our own paths, the conviction to ask tough questions,
and a constant thirst for improvement.
This means being all in – committing everyday, in all that we do – no half measures, no hiding in
the shadows.
This means pulling together to go further, faster – appreciating our diverse strengths
and leveraging them in a way that makes us collectively unbeatable.
A cultural narrative
20 | Employee Engagement in a turnaround – February 2018
STRATEGIC PLAN
ANNUAL BUDGET
DEPARTMENTAL GOALS
INDIVIDUAL OBJECTIVES
EXECUTION
21 | Employee Engagement in a turnaround – February 2018
Maximise the highs
Minimise the lows
22 | Employee Engagement in a turnaround – February 2018
23 | Employee Engagement in a turnaround – February 2018
Open plan office
24 | Employee Engagement in a turnaround – February 2018
Jolly cobbler
25 | Employee Engagement in a turnaround – February 2018
Breakout room
26 | Employee Engagement in a turnaround – February 2018
Where it really happens
27 | Employee Engagement in a turnaround – February 2018
100%
28 | Employee Engagement in a turnaround – February 2018
…As long as it’s not them
29 | Employee Engagement in a turnaround – February 2018
The destination is set
but we are flexible on the journey
30 | Employee Engagement in a turnaround – February 2018
• We are writing the next chapters to our history
• Our brand is professional and relevant to todays consumer
• We have clarity of strategy
• We are building a new performance culture
• Everyone has a part to play
Summary
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