employee productivity rachel waldo brett corday abby martin motivation & incentives

Employee Productivity

Rachel Waldo

Brett Corday

Abby Martin

Motivation & Incentives

Our Goal:

Productivity Measures

How Technology Measures Employee Productivity

Role of Motivation and Incentives on Productivity

Potential Issues of Motivation and Incentives

Case Studies

Cube, Incorporated Help Wanted!

We are hiring 3 Block handlers

• To apply, raise your hand!

• Great Incentives and rewards

• No experience necessary

Work Hard! Be Safe!Work Hard! Be Safe!

Incentive for Cube, Inc Employees

Performance Evaluation!

Which shift was most successful?

What was the best motivator?

The types of Measures and how Technology helps

Productivity Measures

Single Factor Productivity

This is the easiest and most simple type of productivity measure.

A Ratio That Equals 1=1

One Input = One Output

Labor Productivity Measure

A ratio that is single factor, but only involving inputs and outputs associated with labor

For Example:Input = Output

Hours Worked = Products Produced6 Hrs Worked = 6 Products Produced,

A ratio of 1=1

Multi-Factor Productivity

Output equals the approximation of different inputs

For example:

3 hrs worked + ≈3 machine hours = 6 products produced

M.H. approximated to test productivity

A Word of Caution

Because some inputs are ≈, final decisions are sometimes inaccurate.

Inputs like prices, are sensitive and should be accounted for

Productivity measures are served best when in comparison of a hypothetical scenario, (or company.) This tests efficiency

Technology and Production Measures

How time and activities are allocated is important to improve employee or manufacturing productivity,

Need to measure the information accurately

A time study for process improvement can help streamline production

Time and Activity Allocation

How are time and activities allocated?

Traditional methods of gathering time are awkward

The question is:

How can we monitor production times accurately?

The Answer:

The Time Corder

Advantages of Time Corder

Gets employees involved in the productivity study

It is easy to use Easy to analyze data collected Helps with overall process improvement Improves time management

The effect Motivation and Incentives has on Productivity

The Results of Motivation and Incentives

Why study and apply motivation?

Human capital is your most important capital

Treat colleagues as human beings

Well motivated employees are more productive and creative.

Effects on Productivity

• The goal of a manager is to get their employees to produce effectively and efficiently

• Motivation is the key to performance improvement

• This can be done through incentives

• Motivation is intangible, it drives all human action, and it is the energy source for employees.

Why it works!

The Potential issues of Motivation and Incentive

Issues of Motivation and Incentives

Potential Issues with Incentives

Alfie Kohn Dehumanizing Competition not Cooperation Best for “Mindless” tasks Short-term benefits

Pay-for-Performance Automotive Industry

Alignment with Goals U.S. Healthcare Fictional Fires

Potential Issues with Performance Measures Culture of Distrust “Gut Reactions” to Normal Variations Unclear Communications Unsupportive of Organizational Objectives

Innovation: The Role of Motivation &Incentives

Theory of Motivation Hygiene Factor Motivation Factor

The Innovation Factor Sense of Control Autonomy Credit for the Outcome

Case Study

“The soul of Google is rapid innovation” - David A. Vise, The Google Story

Innovation and

Google’s Culture

Pajama Day,2005

Google's Europeanheadquarters

in Dublin

Google Founder’s Award

Google’s Finances

$-

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

2002 2003 2004 2005 2006

Net Income Revenue

Google’s Stock Value

Similarities: Control Data & Google

Culture Lack of Bureaucracy Strong Customer Focus

Knowledge Workers Needs Acute Knowledge Supportive Infrastructure Risks/Failures

Motivating People to Volunteer at the Baltimore National Aquarium

Case Study

What makes you Volunteer?

To Learn

Satisfaction 98% of adults believe that a great deal of satisfaction is

gained by volunteering

Be an example for family and friends Time is one of their most valued commodities.

Relationships are highly valued Interact with others

Volunteers prefer to be creative as they solve problems.

Does it match up?

Learn

Satisfaction

Be an example

Relationship

solve problems.

Trained and tested for each specific job

Weekly distributions showing the difference being done

Live the mission of the Aquarium

Eat together, have dinner and celebrate as groups

Input is important, treated as staff

How good are they?

Designed in 1977

600 active volunteers

Model that many other organizations copy

Clear mission and goals

Making a difference on the environment

“Running a world-class volunteer program demands the same standards of excellence as any well-run corporate business,” says Audrey Suhr, director of volunteer services and staff development at the National Aquarium in Baltimore.

Questions?

Thank you for your participation and for listening.