employment information package for · employment information package for manager - community,...
Post on 22-Jul-2020
4 Views
Preview:
TRANSCRIPT
Employment Information Package for
Manager - Community, Tourism and Events
Position Number POS0418
Enquiries:
Leanne Hurst, Director Development Services P: 03 6323 3000
Application Closing Date: Friday, 21 July, 2017 at 3pm
Address all correspondence to:
Manager Human Resources City of Launceston PO Box 396 LAUNCESTON TAS 7250
Email address: contactus@launceston.tas.gov.au When emailing your application, attachments should be sent in either Word (.doc/.docx), PDF (.pdf), TIFF (.tiff), JPEG (.jpg) or Excel (.xls/xlsx) formats.
Page 2 of 14
Introduction Launceston is the regional hub of Northern Tasmania and enjoys a rich natural and social history. Located at the head of the picturesque Tamar Valley, the Launceston region is renowned for its award-winning wines, gourmet dining experiences, magnificent natural features and friendly residents. The City of Launceston municipal area covers an area of 1,405 square kilometres with a population of around 67,000 residents. The City of Launceston is Tasmania's largest municipal council in terms of population and revenue.
Launceston boasts all the major facilities of a much larger city, many of which are owned and operated by the City of Launceston. The City of Launceston is served by 12 Aldermen, including the Mayor and Deputy Mayor. Click here to view City of Launceston's strategic and annual reporting.
Page 3 of 14
City of Launceston The City of Launceston is one of 67 Tasmanian workplaces recognised as an Employer of Choice by the Tasmanian Government. An Employer of Choice is a workplace which demonstrates contemporary workplace practices and provides outstanding support for its staff. The Council employs around 570 employees across a range of responsibilities.
Organisational Chart
General Manager
Robert Dobrzynski
Corporate Services
Michael Tidey, Director
Corporate Strategy
Customer Service
Finance
Human Resources
Information Management
Information Technology
Legal Services
Rates
Strategic Procurement
Development Services
Leanne Hurst, Director
Building Services
Community, Tourism & Events
Planning Services
Environmental Services
Economic Development
Facilities Management
Andrew Frost, Acting Director
Architectural Services
Inveresk Precinct
Leisure and Aquatic Centre
Parking & Carr Villa
Emergency Management
Infrastructure Services
Shane Eberhardt, Director
Operations
Technical Services
Queen Victoria Museum & Art
Gallery
Richard Mulvaney, Director
Collections & Research
Exhibitions & Conservation
Visitor Operations
Princess Theatre
Major Projects
Dale Sinfield, Director
Investigation & Design
Procurement & Implementation
Administration Support
Civic Affairs
Communications
Page 4 of 14
Department Chart
Manager
Community, Tourism & Events
Tourism Community
Development Services
Leanne Hurst,
Director
Events
Page 5 of 14
Information for Applicants Please read this information carefully, as it will help you with the preparation of your employment application City of Launceston is an equal opportunity employer and complies with the requirements of Australian Human Rights Commission Act (Cth) 1986 and the Anti Discrimination Act 1998 (Tas) during the recruitment and selection process. When applying for this position, you must provide the following documentation:
1. City of Launceston Application for Employment Form 2. Covering letter 3. Statement addressing the selection criteria 4. Resume
1. The Application for Employment Form is available here.
2. Your covering letter should introduce you and explain why you are applying for the
role.
3. All recruitment and selection decisions are based on merit. The most suitable person in terms of skills, knowledge, qualifications, relevant experience, alignment with organisational values and work attitudes is selected for the positon. Selection is based on the assessment of each application in relation to the selection criteria identified in the position description. The position description is included later in this information kit. The selection criteria consists of the qualifications, knowledge, skills, attitudes and abilities required to successfully perform the role. You must provide a statement which addresses each selection criterion for the role. Your statement should include examples which demonstrate how you meet each criterion.
4. Your resume should provide details of your qualifications, work history, special skills, training and competency details and referees, plus any other information which may support your application. Be clear and informative. Include the names, position titles, addresses and telephone numbers of at least two work referees.
Post Application Process Short listed applicants will be contacted by telephone or email to arrange an interview. Unsuccessful candidates will be advised by email or post. Pre-employment checks The successful applicant will be required to undertake a pre-employment medical examination and consent to a national police check, at Council's expense, prior to a formal employment offer being made. Further information will be provided to the successful candidate.
Page 6 of 14
General Conditions of Employment
Position Title: Manager - Community, Tourism and Events
Employment Terms: Contract - 3 year fixed-term
Working Pattern: 5 day week
Total Remuneration: $110,000.00* *Total remuneration includes superannuation, as detailed below
Base Salary $97,995.00
Superannuation: Employer contribution of 12.25%
Annual Leave: 4 weeks annual leave, with leave loading
Long Service Leave: Long service leave applies after 10 years continuous service
The City of Launceston Enterprise Agreement 2016 is available here
Page 7 of 14
Position Description
PF NUMBER: POS NUMBER: POS0418
POSITION TITLE: Manager – Community, Tourism and Events
AWARD CLASSIFICATION: Contract
EMPLOYEE: Vacant
DEPARTMENT: Community, Tourism and Events
DIRECTORATE: Development Services
REPORTS TO: Director Development Services
PREPARED BY: Leanne Hurst
DATE: June 2017
APPROVED BY:
NAME: Leanne Hurst
POSITION: Director Development Services
SIGNATURE:
POSITION PURPOSE (Why does this position exist)
This is a key leadership position within the Development Services Directorate and is a member of City of Launceston's Senior Management Team. The role leads a diverse group of professionals who have regular liaison with members of the public, business and community organisations, ultimately to provide services that enable our community to prosper. Key objectives are to:
Provide high level strategic advice to the Executive Management Committee and
Council, regarding business and community development for the municipality;
Oversee the planning and execution of a range of community activities (programs, projects, events, etc.) within the Launceston municipality;
Monitor the engagement and support activities for business development within the municipality;
Regularly review the profile of the city to encourage tourism and event activities, including development of strategies, programs and services that support the tourism and event industries;
Provide proactive leadership to employees with the Department and oversee efficient engagement with stakeholders within and outside the Council;
Coordinate Council's Emergency Recovery policy, planning and activities.
Undertake special projects as requested by the Director and/or General Manager.
Page 8 of 14
MAJOR ACCOUNTABILITIES/DUTIES AND INDICATORS
Accountabilities/ Major Duties
Activities/Tasks include: Performance
Indicators
Business Liaison Work with the Economic Development Officer, Manager of Planning Services, and other key Council officers to provide information and support for businesses in the Launceston municipality.
Sound management processes in place. Efficient stakeholder liaison. End customer satisfaction.
Regularly liaise with the Economic Development Officer to ensure business liaison and support activities (including new business start-up enquiries) are appropriately supported and efficiently managed.
Process of managing enquiries in place. Evidence of corrective actions initiated where process improvement is required.
Provide advice and recommendations to the Director and General Manager on policies and strategies to assist the establishment and sustainability of business operators in Launceston.
Timely and accurate provision of advice. Evidence of contingency planning.
Community Development
Work with a variety of community and government stakeholders in the development and implementation of community development activities / programs for the Launceston municipal area.
Effective partnerships established.
Be responsible for coordinating Council's Community and Events Grants Scheme.
Community and Events Grant Scheme reviewed and improvements implemented.
Provide advice on demographic and community development statistics relevant to the Launceston municipality.
Accurate advice given in a timely manner.
Research and oversee funding opportunities relevant to the Department’s activities. Oversee a review process for unsuccessful funding submissions and facilitate a team approach to lessons learned.
Grants received.
Team learning activities are undertaken in a timely manner and corrective actions are implemented.
Actively pursue means of facilitating social inclusion throughout the community.
Department proactively applies the principles of social inclusion to projects.
Provide leadership and input into the development and implementation of community planning strategies for the Launceston municipal area, including relevant projects identified in the Greater Launceston Plan.
Community Planning strategies developed and implemented.
Page 9 of 14
Tourism and Events Oversee an efficient and effective Visitor Information Service.
Visitor Information Centre retains tourism accreditation and operates within budget.
Work collaboratively with the Regional Tourism Authority and Tourism Tasmania to develop and deliver destination-marketing programs.
Liaison is maintained.
Implement the Events Strategy.
Council's policies and programs are consistent with the Events Strategy.
Manage and deliver the Council’s Event Sponsorship Program.
Program operates within the parameters of the allocated budget and Council policy.
Recovery Coordination
Participate in Council's Emergency Management Committee and provide appropriate support.
Attendance and contribution at meetings.
Management Advice
Work as a member of Directorate/cross Directorate teams, providing internal and external advice on matters relating to community, tourism and events and other matters where expertise exists.
Advice provided is professional, accurate, timely and contemporary.
Develop and review policies, plans and strategies relevant to Council's role in community development, tourism and events.
Advice provided is professional, accurate, timely and contemporary.
Senior Management Team (SMT) and Leadership Group
Participate in, and contribute to the leadership of the organisation, through activities and initiatives of the SMT and the Directorate Leadership Group.
Attendance and positive contribution at meetings.
Budget and Annual Plan
Prepare budget submissions for the Department.
Present this to the Director at the agreed times.
Revenues at or above target and variations reported.
Manage annual expenditure and variations for the Department's budgets.
Annual Plan/Actions up-to-date.
Maintain Department strategy, goals, KPIs and direction in line with Council's Strategic and Annual planning processes.
Departmental reporting meets directorate requirements.
Innovations and Continuous Improvement
Proactively identify and deliver productivity gains.
Respond to emerging opportunities.
Ensure appropriate consideration is given to sustainability.
Department demonstrates a culture of continuous improvement.
Leadership Provide leadership within the Directorate and the Council.
Standards set and enforced.
Page 10 of 14
Support the Director in respect of Council, SPPC, EMC, etc.
Sound governance demonstrated.
Manage People Proactively leads and guides employees on technical or non-technical elements to deliver excellent performance.
Performance/Remuneration reviews completed in line with Council procedures.
Identify and facilitate training and development opportunities.
Department training needs identified and implemented.
Manage workplace relations.
Issues are resolved in a timely manner.
Comply with relevant processes and industrial instruments.
Processes are applied consistently with Council standards.
Communication Keep the Director briefed on issues that impact within the department, on other Council departments and the community.
Manager makes Director aware of issues.
Work with the Director to achieve operational and Corporate Executive outcomes allocated to the department.
Progress reports against the Council and Directorate Annual Plans are kept up-to-date.
Keep employees informed of any issues that impact on their performance or impacts on their work place.
Regular team meetings are conducted and documented.
Regular reporting to Directorate on activities and programs.
Reliable and concise reports received.
Work Safely with a Duty of Care for fellow employees and ensure procedural compliance
Perform all work in a safe manner in accordance with the City of Launceston's Occupational Health and Safety Policy and Procedures
While at work, a worker must –
(a) take reasonable care for his or her own health and safety; and
(b) take reasonable care that his or her acts or omissions do not adversely affect the health and safety of other persons;
and
(c) comply, so far as the worker is reasonably able, with any reasonable instruction that is given by the person conducting the business or undertaking to allow the person to comply with this Act;
and
Ensure work is halted where unsafe practices are observed
Page 11 of 14
(d) cooperate with any reasonable policy or procedure of the person conducting the business or undertaking relating to health or safety at the workplace that has been notified to workers.
(Section 28 Work Health & Safety Act 2012)
WORKING WITH VULNERABLE PEOPLE CHECK
Yes/No
Working with Vulnerable People Check required? Yes
If yes, include in Selection Criteria table below
SELECTION CRITERIA (KNOWLEDGE, SKILLS, ATTITUDES AND QUALIFICATIONS)
Relevant tertiary qualification in Business, Commerce, Economics, Community Services and/or significant experience delivering the Accountabilities/Major Duties of the position.
Demonstrated working knowledge/experience at both operational and strategic levels of the principles underpinning community development (including business and economic development), tourism and events practice.
Demonstrated experience in proactive and positive leadership to ensure effective planning, organising, leading, controlling and motivation of department employees.
Sound project management skills coupled with effective problem solving, negotiation and decision-making skills.
Strong stakeholder management skills including knowledge of local community networks or the ability to acquire that knowledge.
High-level communication skills (written, verbal, interpersonal) coupled with sound research and submission writing skills.
Ability to effectively utilise a variety of computer programs (such as the Microsoft Office Suite) and corporate software applications (such as electronic document storage).
Sound current understanding of community recovery principles and procedures.
Current driver's license.
Currently hold or have the ability to obtain a Working with Vulnerable People Registration.
Page 12 of 14
KEY RELATIONSHIPS (External and Internal Customers, Supplier, Colleagues, etc.)
Internal Nature of Relationships
All Council Departments Advice and working to further objectives of Council
Elected Members Advice and support
External Nature of Relationships
Outside bodies Advice and working to further objectives of Council
Community members Advice, advocacy and support
REPORTING STRUCTURE
Manager Director Development Services
Direct Reports Travel Centre Team Leader, Youth & Community Officer, Community Safety & Development Officer, Community Projects Officer, Sustainability Officer, CTE Administration Officer, Grants & Sponsorship Officer, Events Facilitation Officer, Business Events Officer.
DELEGATIONS & AUTHORISATIONS (Local Government Act, By-Laws etc.)
Purchasing Maximum expenditure of $20,000. Expenditures over this amount are to be negotiated with the Director Development Services.
Purchasing Authorise purchase orders over the delegated amount of other CTE staff.
Management Launceston Community Recovery Coordinator.
COMPUTER AND CORPORATE APPLICATION ACCESS REQUIREMENTS (indicate the access required for this position)
Yes/No Enter Workplace Details
Computer Access
Email and Internet Yes
Technology One Enterprise Suite
Employee Self Service Yes
Purchasing Requisitions Yes
Purchasing Approvals Yes Limit $20,000
Works & Assets Yes
Technology One Property & Rating Yes
ECM Yes
Page 13 of 14
POSITION TARGET QUALIFICATIONS (required qualifications and competencies)
Tertiary qualification in a relevant discipline.
POSITION SCOPE (Budget Control, Relevant Statistics etc)
Control of and acquittal of any grant funding received.
Management of a small team of motivated individuals.
Confidentiality Staff are
a) Able to access; or b) May be exposed in the course of performing their duties to information that
may be related to individuals, organisations or the general dealings of the City of Launceston. Some of this information will be of a sensitive nature – either within or external to the organisation.
By accepting this position the employee undertakes:
a) To keep all information that they are exposed to confidential during and after their period of employment with City of Launceston. Information should never be disclosed outside of the organisation and only be disclosed to other employees if there is a need within the context of the task being performed.
b) To not access any information within the organisation's systems that is not directly relevant to their work.
c) To abide by the requirements of the Confidentiality and Privacy clause of the relevant Enterprise Agreement.
OTHER RELEVANT INFORMATION
Is there any other background information that would assist in describing the nature and context of the role?
The position is ultimately responsible for the Visitor Information Centre, with the Travel Centre Team Leader as a direct report. The Visitor Information Centre is located close to Town Hall in Cameron Street. In addition, the position has an important role in social recovery as a result of emergencies within the municipality (such as floods or fire).
Page 14 of 14
CITY OF LAUNCESTON'S ORGANISATIONAL VALUES
Integrity – We behave ethically
We tell the truth
We keep our commitments
We meet both the spirit and letter of the law
Initiative - We lead the way
We have the courage and creativity to shape the future
We have the discipline to manage risk
We act decisively in a timely manner
Stewardship – We care about people and the community in which we live
We operate safely
We are environmentally responsible
We strengthen the community
Teamwork – We work together to achieve superior results
We share ideas and talents to develop solutions
We support and rely on each other
We value clear and open communication
Inclusion – We value diversity and respect the dignity of each person
We value differences in people and perspectives
We build relationships based on mutual trust
We recognise the contributions of every individual
Accountability – We take responsibility for our actions
We live our values
We set clear goals, measure results and seek to improve
We build the Launceston brand and reputation
top related