empowering people through coaching communication
Post on 11-May-2015
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Keynote delivered at conferences in Singapore and KL Malaysia.
TRANSCRIPT
Jacky Chua Business Communication Coach
Empowering PeopleThrough Coaching
Communication
Understand the benefits of using coaching communication.
Identify the pre-requisites of becoming a coaching leader.
Acquire coaching strategies to empower your people.
Learning Points
The Origin of Coaching
What Is Coaching?
Directive Non-directive
Telling
Training
Teaching
Instructing
Listening
Questioning
Challenging
Exploring
Low Skill High Skill
High Will Train / Guide
Coach / Delegate
Low Will Direct / Redeploy
Motivate / Excite
DirectiveNon-
directive
What Is Coaching?
Tough Battler
Logical Thinker
Friendly Helper
Connect With Me www.facebook.com/JackyChua.Coach
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