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2/18/2015

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The Facility Manager is not

waiting for standards….

Jos Duchamps, Managing Director PROCOS Group

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DRIVERS

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Facility Management

Asset Management

Public Procurement

Standardization

European Institutions

Life Cycle Costing

Why I’m here?

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Attachment “De Tijd” dd 25.09.2014

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Europe is facing challenges

Europe 2020 is the EU's growth strategy for the coming decade.In a changing world, we want the EU to become a smart, sustainable and inclusive economy. These three mutually reinforcing priorities should help the EU and the Member States deliver high levels of employment, productivity and social cohesion.

Concretely, the Union has set five ambitious objectives - on employment, innovation, education, social inclusion and climate/energy - to be reached by 2020. Each Member State has adopted its own national targets in each of these areas. Concrete actions at EU and national levels underpin the strategy.

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High Level Group on Business services

• To make recommendations to the

EU commission

• To support the creation of a single

market for business services

• Working groups

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2020 Vision on business services

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Broaden scope of Facility Management

From a world of… To a world including…

Products

Outputs

Transactions

Suppliers

Elements

Solutions

Outcomes

Relationships

Network partners

Ecosystems

The shift to services requires business model

innovation

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Industrie 4.0

• Industrial revolution

• Cyber Physical systems

• Smart Factories

• Individual customer requirements

• Optimized decision making

• New ways of creating value

• Productivity and efficiency

• Demographic changes

• Work life balance

• Standardization

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Public Procurement Directive

• Simplification and flexibilisation

of procurement procedures

• Strategic use of public

procurement in response to new

challenges

• Better access to the market for

small companies

• Sound procedures

• Governance

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Life Cycle Cost

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Eurostat

• Industry and services

• Agriculture, forestry and fisheries

• Trade

• Transport

• Environment and energy

• Science and technology

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WHY STANDARDIZATION?

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• Improve competitiveness in global market

• Improve effectiveness of primary and Facility Managementprocesses

• Improve transparency in procurement and contracting

• Quality improvement of output

• Supports certification

• Means of communication between stakeholders (benchmarking)

• Development of new tools and systems

Added value standardization

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Possibilities and limitations

• Standards are agreements (private international law)

• Created for and by the market

• Content is to be determined by the market

• Not mandatory, sometimes made mandatory

• Made on national (NEN, BSI, ..) and international level (CEN,ISO)

• No conflicting national standards with international standards

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• Correct representation of the market

• Integration and participation of the participants within the

CEN (country) system

• Different languages

• Different views of Facility Management

• Different development stages of Facility Management

• Different cultures and different markets

Challenges

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THE EN 15221 STANDARD FOR FACILITY MANAGEMENT

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EN 15221 Facility Management

• EN 15221-1 Terms and definitions

• EN 15221-2 Guidance on how to prepare Facility Management

agreements

• EN 15221-3 Guidance on quality in Facility Management

• EN 15221-4 Taxonomy, Classification and Structures in Facility

Management

• EN 15221-5 Guidance on Facility Management processes

• EN 15221-6 Area and Space Measurement in Facility Management

• EN 15221-7 Benchmarking

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EN 15221-1: Terms and definitions

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EN 15221-2: FM agreements

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EN 15221-3: Quality in FM

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EN 15221-3: Quality in FM

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EN 15221-3: Quality in FM

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EN 15221-4: Taxonomy and classification

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EN 15221-4: Taxonomy and classification

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EN 15221-5: FM processes

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EN 15221-6: Space & Area Measurement

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EN 15221-6: Space & Area Measurement

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EN 15221-7: Benchmarking

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Q&A

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Jos Duchamps

Director PROCOS Group

PROCOS Group

Jan Blockxstraat 1

B-2018 Antwerp

T - +32 3 242 94 60

Jos.duchamps@procosgroup.com

www.procosgroup.com

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