engineering emotional arguments to help managers/clients see the drupal light

BALTIMORE DRUPAL CAMP 2015

HELP YOUR MONKEY

BOSS/CLIENT SEE THE

[DRUPAL] LIGHT

Andres Zapata

@iduxwatch

So, why doesn’t your boss

or client want to get in on

it?

They don’t *get* it

Too much risk

Trust = Credibility x Intimacy

Risk

Risk = Credibility x Intimacy

Trust

Devs are Expensive

Hosting can be Expensive

Money Time SupportTime to Market

Steep Learning Curve

Release Cycle

Lots of Configs

Bloat: Performance

Poor Documentation

“Half-Cooked” Developers

Spotty Community

Open Source Hibigeebies

Long Release Cycles

Dude-ruled

Updates are not “One Click”

Drush (enough said)

Risk = Credibility x Intimacy

Trust

Yes, and…

Let’s do

this in

Drupal!

“WE CAN’T AFFORD IT; IT’D BE TOO

EXPENSIVE”

Boss Client

Yes, and believe you

me… we’ll do what

ever it takes, including

cranking at night and

weekends, to make it

happen.

Yes, and we will not

charge you any extra

than we’ve already

talked about. Drupal is

the right option here.

{trust}

“WE CAN’T AFFORD IT; IT’D BE TOO

EXPENSIVE”

Boss Client

Yes, and I’ve never

led you astray. This is

an investment and it

will expand what we

can do for our clients.

Yes, and after working

together for so long, you

know we wouldn’t be

recommending this unless

it wasn’t absolutely the

best option for this

project.

{intimacy}

“WE CAN’T AFFORD IT; IT’D BE TOO

EXPENSIVE”

Boss Client

Yes, and you know

me, I will not allow it

fail. This is an

investment and it will

expand what we can

do for our clients.

Yes, and we’ve had great

success with this

approach before. Drupal

is the best option here.

{credibility}

Risk = Credibility x Intimacy

Trust

Questions?

Thanks!

@iduxwatch