environmental forces reshaping management practice

ENVIRONMENTAL

FORCES RESHAPING MANAGEME

NT PRACTICE

MS. NANELYN T. BONTOYAN

A number of forces are reshaping the nature of managing within organizations.

*Organizations that have recognized these forces are working to channel their managerial talents to the accomplishment of goals by using their knowledge about the SIX MAJOR FORCES.

SIX MAJOR FORCESPOWER of

human resources

GLOBALISM

DIVERSITY

SPEED OF CHANGE

PSYCHOLOGICAL CONTRACT

TECHNOLOGY

SIX MAJOR FORCES

POWER of Human Resources

The organization’s ability to get things done in the way it wants to be

done.The way of managers and employees

work, think, and behave exerts a major influence on the overall

effectiveness and success of an organization.

SIX MAJOR FORCES

POWER of Human Resources

Recruiting Training and developing

employees Transferring knowledge from

senior to junior through mentoring

SIX MAJOR FORCES

GlobalismThe interdependency of transportation, distribution, communication, and economic networks across international borders.

SIX MAJOR FORCES

Globalism

1. Singapore 11. Sweden2. Hong Kong 12. United

Kingdom3. Netherlands 13. Australia4. Switzerland 14. Austria5. Ireland 15. Belgium6. Denmark 16. New

Zealand7. United States 17. Norway8. Canada 18. Finland9. Jordan 19. Czech Republic10.Estonia 20. Slovenia

Source: Http://www.atkearney.com;”The Globalization Index,” Foreign Policy, November/December 2007,pp.68-76

Top 20 Globalized CountriesSIX MAJOR FORCES

SIX MAJOR FORCES

DIVERSITYRefers to those attributes that make people different from one another.

SIX MAJOR FORCES

SPEED OF CHANGE

Rapid change is found in many areas of business, including technology, demographics, globalism, and new products and services.

SIX MAJOR FORCES

Psychological Contract

An unwritten agreement between an employee and the organization that specifies what each expects to give to and receive from the other.

SIX MAJOR FORCES

Technology

Refers to actions, physical and mental, that an individual performs upon some object, person, or problem to change it in some way.

ENVIRONMENTAL FORCES RESHAPING MANAGEMENT PRACTICE

TECHNOLOGYPOWER of

Human Resources

GLOBALISM PSYCHOLOGICAL CONTRACT

SPEED OF CHANGE

DIVERSITY

QUESTIONS

 1. World trade is growing at a slower rate than is world gross domestic product.

Answer: FALSEExplanation: As a result of global integration, the rate of world trade is growing faster than is world gross domestic product. That is, the trading of goods and services among nations has been increasing faster than the world production of goods.  

2. In recent years, Japan and China have become racially diverse societies. 

Answer: FALSEExplanation: Japan and China are basically homogeneous societies in terms of race. 

TRUE OR FALSE QUESTIONS

 3. African-Americans are one of the slowest-growing groups in the U.S. employee workforce.  Answer: FALSEExplanation: African-Americans are one of the fastest-growing groups in the U.S. employee workforce, as are Asians and Hispanics 4. In a general sense, technology is the process that converts raw materials or intellectual capital into products or services.  Answer: TRUE 

TRUE OR FALSE QUESTIONS

5. The Internet is an example of an electronic information sharing system.  Answer: TRUE 6. Technology can yield a competitive advantage only when it is utilized effectively.  Answer: TRUE 7. Information is a commodity that, when applied effectively, can result in higher growth and productivity.

Answer: TRUE

TRUE OR FALSE QUESTIONS

1. According to the text, six forces are reshaping the nature of managing within organizations. They include _______________.

A. the economic climateB. political unrestC. mentoringD. technology Answer: D

MULTIPLE CHOICE QUESTIONS

2. The success of an organization is determined by the way people work, think, and behave. This is an example of the power of: A. Cultural diversityB. GlobalismC. Human resourcesD. Psychological contracts Answer: C

MULTIPLE CHOICE QUESTIONS

3. Global competition is characterized by _______________ that bring together countries, institutions, and people. A. networksB. lawsC. regulationsD. organizations Answer: A

MULTIPLE CHOICE QUESTIONS

4. How well a firm _______________ and motivates a skilled workforce will have a major impact on its ability to compete in the global marketplace. A. recruitsB. retainsC. selectsD. All of the choices are correct. Answer: D

MULTIPLE CHOICE QUESTIONS

5. Which of the following statements about power is true? A. Most people are comfortable with the concept of having power over others.B. The concept of having power over others is offensive to everybody.C. To be a good manager, a person must have a high desire for power.D. Managers derive power from both organizational and individual sources. Answer: D

MULTIPLE CHOICE QUESTIONS

6. Japan and China are basically _________societies in terms of race. A. homogeneousB. heterogeneousC. diverseD. transitioning Answer: A

MULTIPLE CHOICE QUESTIONS

7. Which of the following countries is ranked highest on the Globalization Index? A. United StatesB. SingaporeC. United KingdomD. Norway Answer: B

MULTIPLE CHOICE QUESTIONS

8. A (n) ___________ is unwritten agreement between an employee and the organization that specifies what each expects to give to and receive from the other.A. understanding B. employment contractC. psychological contractD. commitment Answer: C

MULTIPLE CHOICE QUESTIONS

9. The introduction of _______________ fostered an era of "information technology." A. electricityB. globalizationC. computer technologyD. the Internet Answer: C

MULTIPLE CHOICE QUESTIONS

10. Which of the following is included in the six forces reshaping management practice?A. The power of human resourcesB. A new worker–employer psychological contractC. Cultural diversityD. All of the above. Answer: D

MULTIPLE CHOICE QUESTIONS

1. What abilities will managers need in order to be successful in the 21st century? Which of these abilities do you have now? How do you plan to acquire the others?

 Answer: the need to be people-sensitive, astute, flexible, quick and agile, multi-lingual, knowledgeable about technology and the law, entrepreneurial, intelligent, and passionate. They must also have a strong work ethic, a team orientation, and a genuine concern for people.

FREE FORM QUESTIONS

2. The psychological contract between workers and employers specifies what each expects to give and receive from the other. What can you offer an employer, and what do you expect in return? Answer: The most admired employers typically offer employees openness, integrity, opportunities, and support for growth and development. Most employees want an employer that is honest, open, fair, and willing to give workers a larger say in their jobs. They also want employers to pay more attention to their family situations and their physical and mental health.

FREE FORM QUESTIONS

3. The power of human resources, globalism, cultural diversity, the rapidity of change, a new worker-employer psychological contract, and technology are reshaping management practices. What are the likely outcomes of ignoring or resisting these forces? Answer: Resisting these forces will likely lead to unnecessary conflict, reduced managerial and non-managerial performance, and lost opportunities. In managerial terms, it can also lead to job dissatisfaction, poor morale, reduced commitment, lower work quality, burnout, poor judgment, and other unhealthy consequences.

FREE FORM QUESTIONS