eretail europe - patrick b. simon - holition

Cross-border delivery.

How to gain maximum convenience for you and your customer.

Patrick Simon B. - Director Europe

Worldwide e-commerce

growth

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21% growth worldwide

19% growth in Europe

Most popular countries in

cross-border e-commerce

Language

Proximity

11 millioninhabitants

60% Dutchspeaking

25% annnualgrowth in B2C e-Commerce

Multilingualand multiculturalcountry

Growthexpectationof €20 billion by 2015 (4,6% of BBP)

Belgium

Lesswebshopsthanneighbouringcountries

Only 2% of country retailingis internet retailing

Why do they buy cross

border?

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What are the expectations of

the European customer?

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What is the role of

postal operators?

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Goals EU for cross border shopping

Green paper EU

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Green Paper on

cross border delivery

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Need for

Interconnectivity

Easy

Return

SolutionGermany

France

GB

Belgium

The Netherlands

Czech Rep.

Slovakia

Slovenia

Finland

Ireland

Luxembourg

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Easy

Collect

Solution

Radio

Frequency

Identifier

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Why choose a postaloperator as a

logistics partner ?

MSI

Landmark

bpost HK

bpost UK

bpost China

bpostInternational

We think globally…

…but act locally

Let’s meet

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