ergonomics - a new ‘delighter’ to engage and safeguard your employees

ERGONOMICSTHE NEW DELIGHTER !

MAY 30, 2015BALI

Yogesh Tadwalkar

Ex-President,

Ergonomics Society of Singapore.

Managing Director,

Synergo Consulting Pte Ltd.

www.synergo.com.sg

WHAT IS ERGONOMICS

Ergon: workNomoi: natural laws

“Science of fitting workplace conditions and job demands to the capabilities of humans.”

Anthropometry

Biomechanics

Cognition

ABOUT

Ergonomics Program Management

Workspace Ergo Audits

Personal Ergo Assessments

Ergonomics Training

Ergo Furniture Advisory

Product Design Benchmarking

Pragmatic Ergonomics Consultingwww.synergo.com.sg

BRINGING WORLD-CLASS ERGONOMICS TO APAC

BRINGING WORLD-CLASS ERGONOMICS TO APAC

Offices Manufacturing Plants Laboratories

Oil and Gas Control RoomsHotels and Resorts

Healthcare

Retail Stores

THE BUSINESS CASE FOR SAFETYKnown

THE BUSINESS CASE FOR SAFETYKnown

THE BUSINESS CASE FOR ERGONOMICS

• 41% of all work-related health problems reported are

attributable to ergonomics / work-related musculoskeletal disorders (MSDs).

• MSDs and other ergonomic problems result in an economic

loss of $3.5 billion a year to Singapore.

• The cost to workers’ health and well-being is of course

immeasurable, because it also affects the family.

Opening Speech by Mr Hawazi Daipi, Senior Parliamentary Secretary for Education and Manpower at the Workplace Ergonomics Forum, 27 March 2014

Known

THE BUSINESS CASE FOR ERGONOMICSlittle known

THE BUSINESS CASE FOR ERGONOMICS

“Roughly 68% of the business travellers often work in their room.

65% business travellers also expect a lot more from a hotel than just a clean room and comfortable bed.

Over 50% are willing to pay extra for a more ergonomic room.”

- Deloitte Survey, 2010

little known

NOW THE UNKNOWN…

WHAT CREATES “EMPLOYEE DELIGHT”?

Customer Satisfaction

KANO’S MODEL APPLIED TO HREmployee Satisfaction

ERGONOMICS…REFRESHING, RELEVANT,

REJUVENATING

THE NEW DELIGHTER !

Kano, 1984

Improvement in mood states

Reduction in pain and discomfort relating to Musculoskeletal Disorders (MSDs)

Increase in Productivity

Higher Motivation to work

20 %Placebo Effect?

• Cornell University, Hedge, A. and Ray, E.J. (2004) Effects of an electronic height-adjustable worksurface on self-assessed

musculoskeletal discomfort and productivity among computer workers.

• Reducing Occupational Sitting Time and Improving Worker Health: The Take-a-Stand Project, 2011; Nicolaas P. Pronk, PhD et all

Discomfort Ratings

“ Being relatively unknown, employees find Ergonomic programs

innovative and stimulating.”

THE BUSINESS CASE FOR ERGONOMICSunknown

THE BUSINESS CASE FOR ERGONOMICS

• 73% of working adults in Singapore suffer from work-related MSD• The body parts with most pain are neck (46%), shoulder (42%) and low back (42%). • There is a higher prevalence of MSD in females (79%) compared to males (64%)

Source: SGH 2013 study, Singapore

unknown

“ More than any other time, Ergonomics is relevant today as the challenging

work demands take a toll on employee health, morale and family life.”

THE BUSINESS CASE FOR ERGONOMICSunknown

• OSHA estimate over 700,000 RSI’s occur every year

• 15-25% of computer users throughout the world may have RSI

• Every day 6 people in UK leave their jobs due to RSI

• Over 500 young Indian IT Professionals have lost their jobs because of advanced RSI

“ Ergonomic programs are rewarding for businesses because a lack of them

means significant opportunity cost relating to employee ”

BRINGING ERGONOMICS TO YOUR ORGANIZATION

Ergo

Furniture

and

Accessories

Awareness

Building and

Training

Workstation

Assessments

for Staff

RELATIVE COST OF ERGONOMICS INITIATIVES Amount spent on each employee for everyday coffee

$2

Total amount spent on coffee in 3 years (Average employee tenure)

$1500

3. Full Desk; $800-1200

2. Desk-mount; $300-500

$1 invested in ergonomics

can return ~$18

(Scott Schneider & George Wahl, 1998)

CONCLUSION Ergonomics can bring about multiple benefits relating to employee safety

Additionally, they can delightemployees is refreshingly new ways and result in higher morale and enhanced productivity

ROI on ergonomics initiatives is always positive, with lasting value.

yogesh@synergo.com.sg

www.synergo.com.sg

ERGONOMICSTHE NEW DELIGHTER !

linkedin.com/in/yogeshtadwalkar

www.synergo.com.sg

Synergo Consulting: https://www.facebook.com/synergoconsulting

Ergo Matters !: https://www.facebook.com/groups/227129330827428/

twitter.com/synergosg

https://www.facebook.com/groups/227129330827428/

Join “Ergo Matters”

THANKS!