evaluation of library procedures and services

Evaluation of Library Evaluation of Library Procedures and ServicesProcedures and Services

ByBy

Bhupendra Ratha, LecturerBhupendra Ratha, LecturerS. L. I. Sc., S. L. I. Sc.,

D.A.V.V., IndoreD.A.V.V., IndoreEmail Id: Email Id: bhu261@gmail.combhu261@gmail.com

Library ProceduresLibrary Procedures

Acquisition procedureAcquisition procedure Technical procedureTechnical procedure Circulation procedureCirculation procedure Serial control procedureSerial control procedure Stock verificationStock verification

Library ServicesLibrary Services

OPACOPAC Collection Collection Circulation servicesCirculation services Reference serviceReference service DDSDDS Abstracting and Indexing ServicesAbstracting and Indexing Services Other ServicesOther Services

Criteria of EvaluationCriteria of Evaluation What is your library’s mission?What is your library’s mission? What services do you provide?What services do you provide? What do you want to serve for your users?What do you want to serve for your users? What important resources do you have?What important resources do you have? What are the changing needs of users?What are the changing needs of users? Organizational culture impactsOrganizational culture impacts Better understanding to usersBetter understanding to users

ProcessMeasures

Input Measures

Output Measures

Outcomes

Evaluation Process

Money

Staff

Materials

Space

Staff activity

Machine activity

Resource activity

Building activity

Services

Products