extend document visibility with b2b framework
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Extend Document Visibilityith B2B F kwith B2B Framework
for Sterling IntegratorTMg gChris Halvorson, Director, Integration Services, Oxford Consulting
Trevor Richards, Delivery Manager, Oxford Consulting Sean Vasquez, Programmer/Analyst, Oberto Sausage Company
Agenda
• Oxford Consulting Snapshot • Order Management Challenges• Order Management Challenges• What is the Document Management Interface (DMI)?
DMI B fit• DMI Benefits• DMI Product Demonstration
Ob S C DMI i i• Oberto Sausage Company – DMI in action• Questions?
Oxford’s SnapshotHeadquarters:
Columbus, OH, US
Geographic Footprint: Primary – US; Secondary – Canada, Mexico, Spain, Brazil, Portugal, UK and Netherlands
Employee Base: Corporate Staff ‐ 20
Consultants‐ 135 nationwide
Industries Served:Health Care, Manufacturing, Retail,
Transportation, Financial, Automotive,
Strategic Partnerships: SAP, Sterling Commerce Partnerships: eCOM Asia SEEBURGER Axway IBM Inovis
Consumer Products
Partnerships: eCOM Asia, SEEBURGER, Axway, IBM, Inovis
Order Management Challenges
Business Challenges• Need to track docs by
IT Challenges• Balance business• Need to track docs by
business function• Need to empower
• Balance business needs with IT capabilitiesNeed to empower
business users• “Lost” orders
p• Limited Resources• Agility & speedLost orders
• End-to-end monitoring• Historical perspective
Agility & speed• Scalability
Historical perspective
What is Document Management Interface?
Built on top of B2B Framework, leverages over 100 pre-built processes to support document managementCan accessed directly or via SI portletProvides integrated portal interface within SI to track and trace documents/messages flowing through SI messagetrace documents/messages flowing through SI message frameworkProvides “Resend”, “Reprocess” and “Re-envelop” functionalityDocument visibility can be maintained after SI tables have been archivedbeen archivedDeveloped on J2EE platform
DMI Benefits
• 360° view of documents– See documents at every step of the processy p p– Slice & dice data based on business needs or data attribute
(customer, status code, communication type)
• Ease of reprocessing• Ease of reprocessing– Download/manipulate data directly from document view– Reprocess, re-envelope, resend directly from document view– Dramatically reduces time required to process/reprocess
exceptions
• Data Access– Can access archived Sterling Integrator data from same document
dashboard
DMI Benefits, ctd
• Improved productivity– Enables business communityy– Increase efficiencies by up to 25%
• Improved customer serviceR d f t t t i i i– Respond faster to customer inquiries
– Improved reaction time to exceptions
• Extended IT asset reach• Extensible/customizable to ensure 100% fit
PRODUCT OVERVIEWB2B Framework
PRODUCT OVERVIEW
Framework Architecture
Generic Error Handling(Alert Rules)
Error Log and Reporting
AS2
Pre-Pr
Core Pr
Post-Pr
( )
MailboxClient
MailboxClient
Fax
MQ MQ
HTTP
CoreFrameworkProcesses
Receive Identify& Split Route & Transform
ocess
rocess
rocessSend
Post-Send Process
FTP
SFTP
AS2
JMS JMS
HTTP
ReceiveRules Message Split
RulesRouteRules Document
1 or more
SendRules MessageE-Mail
SFTPCollect
FTP
FTP
SFTP
DocumentRules
DatabaseHTTP
SIB
ReceiveProtocolHandlers
SendProtocolHandlers
Message Tracking and Audit
FTP
Generic Logging(Resend, Reprocess)
Helpdesk &Portal Users
Native Mailbox Protocols
Product Demonstration Overview
• Business ProcessesD t ti l FW b i– Demonstration only uses FW business processes
• Document VisibilityOverview of document visibility interface– Overview of document visibility interface
– Document search options• Message/Document Reprocessing• Message/Document Reprocessing
– Reprocessing– Re-envelopingRe enveloping– Resending
SI plus B2B Framework
SI Only SI Plus B2B Framework• Multiple search
methodsN h i
• Search by document attributesD t i ibilit• No comprehensive
single viewR i tl
• Document visibility gives complete viewM /d t• Reprocessing mostly
from source files • Messages/documents
reprocessed directly from document viewfrom document view
OBERTO SAUSAGE COMPANYCase Study
OBERTO SAUSAGE COMPANY
Oberto Sausage Overview
• Company-– Founded in 1918
Located in Kent WA– Located in Kent, WA– Nation’s leading beef jerky and snack food brands manufacturer– Own brands outside of Oberto, including Pacific Gold, Lowry’s &
Denver Dan’s and BitoLuv Dog Treats
• Legacy EDI Environment-– Gentran Server for UNIX 6.0 with QAD’s MFG/PROGentran Server for UNIX 6.0 with QAD s MFG/PRO– Bisync for almost all trading partners– GIS AS2 Edition for WalMart and McLane
T di P t C it• Trading Partner Community-– Migrating from selling primarily through distributors like Frito-Lay
to direct relationships at the retailer or store level– Going from less than 50 trading partners to more than 400
Oberto Sausage DMI Usage Overview
• Objective-– Document Visibility- Be able to see every step of the document, y y p ,
from original message, to final document .
• Challenge-Out of the box Sterling Integrator does not provide the level of– Out of the box Sterling Integrator does not provide the level of detail or functionality without customization Oberto required
• Solution-– Implement SI with B2B Framework– Limited consulting provided focused on design, installation and
training– Daily usage of SI done internally with 1 part time resource
Oberto Sausage DMI Advantages
• Development– NO Business Process development to support visibility needs– Only Framework Rules configuration
• Trouble Shooting– BP detail on every line of DMI dramatically reduces troubleshooting errorsy y g
• Document Status Visibility– Document in each step of the process is visible
BP detail linked to each document– BP detail linked to each document– Sent, error, ACK-OK, etc
• Robust search criteria– Search by Source or Destination Name not ID– Ability to filter results by dates, control numbers, document type– Leverage Document Reference (PO#, Invoice number) to search for
individual documents
Oberto Sausage DMI Advantages
• Message List – View documents by communication type
• Maintenance & Ongoing Management– Reduced effort to support EDI environment, allowing for other
responsibilities– Limited external consulting support
Questions?
Contact Information
Chris Halvorson, Oxford Consulting Group614.310.2700
chris.halvorson@oxford-consulting.comTrevor Richards, Oxford Consulting Group
512.633.5599trevor.richards@oxford-consulting.com
Sean Vasquez Oberto Sausage CompanySean Vasquez, Oberto Sausage Companysean.vasquez@oberto.com
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