extended rfl disc academy assessments 2021 discover …
Post on 08-Feb-2022
7 Views
Preview:
TRANSCRIPT
© Extended DISC N.A., Inc. - All Rights Reserved
Extended DISC®
Assessments
RFL
ACADEMY
2021
DISCOVER
WHAT
DRIVES
YOU
© Extended DISC N.A., Inc. - All Rights Reserved
What MOTIVATES you?
What are your strengths?
How you work best in your
team.
Agenda
© Extended DISC N.A., Inc. - All Rights Reserved
Why Take the Extended DISC® Assessment?
Identifies your natural behavioral style• How you prefer to go about the day
Self-discovery• Improves your self-awareness and understanding of how you come across
to others• Shows your true strengths and development areas
Road map• Starting point to make decisions about how to adjust• Provides candid feedback on what may be holding you back• Provides ways to identify others
© Extended DISC N.A., Inc. - All Rights Reserved
Jung’s Theory of Human Behavior
IntuitionSensing
Thinking
Feeling
© Extended DISC N.A., Inc. - All Rights Reserved
Thinking
Feeling
Sensing Intuition
COMPLIANCE DOMINANCE
STEADINESS INFLUENCE
The DISC Model
© Extended DISC N.A., Inc. - All Rights Reserved
Thinking
Feeling
Sensing Intuition
4 Quadrant DISC Model
© Extended DISC N.A., Inc. - All Rights Reserved
DISC Behavioral Styles
None of the styles are better or
worse. They all have
similarities and
differences.
All styles have strengths and all styles have
areas of development.
99% of all individuals taking the Extended
DISC®
assessment have a
combination of styles.
© Extended DISC N.A., Inc. - All Rights Reserved
D-StyleDecisive, tough, driversStrong-willed, directCompetitive, demandingIndependent, self-centered
Focus – actively controls tasks and thingsUnder pressure – lack of concernFear – loss of controlChange – ”Things don't progress without change”Doing – ”Do it now“
© Extended DISC N.A., Inc. - All Rights Reserved
How to Identify D-style
▪ Is aggressive
▪ Blunt, impatient and demanding
▪ Focuses on results
▪ Builds relationships through doing
▪ Interrupts others
▪ Becomes irritated easily
▪ Is direct, says what thinks
▪ “What’s the bottom line?”
▪ Focuses on the big picture
▪ States own opinions as facts
▪ How does this benefit ME?”
▪ Often appears to be in a hurry
▪ Makes decisions quickly, hastily
▪ Multi-tasks
▪ Difficulty understanding others’ viewpoints or feelings
© Extended DISC N.A., Inc. - All Rights Reserved
I-StyleSociable, charismaticTalkative, energeticSpontaneous, impulsiveExpressive, optimisticPersuasive, inspiring
Focus – actively involved with people and emotionsUnder pressure – disorganizedFear – social rejectionChange – “This is going to be fun!“Doing – “Let's have fun doing it!"
© Extended DISC N.A., Inc. - All Rights Reserved
How to Identify I-style
▪ Talks a lot
▪ Is animated
▪ Gets easily excited
▪ Is open and friendly
▪ Appears unorganized
▪ Does not listen for long
▪ Stays away from hard facts
▪ Does not pay close attention
▪ Jumps from subject to subject▪ Does not focus much on
details▪ Talks about people he/she
knows▪ May make decisions
spontaneously ▪ May ask same questions
several times ▪ May touch; comfortable with
physical contact
© Extended DISC N.A., Inc. - All Rights Reserved
S-StyleCalm, steady, loyalCareful, patientFamily-orientedGood listener Modest, amiableTrustworthy
Focus – involved with familiar peopleUnder pressure – too accommodatingFear – loss of stabilityChange – “It's working fine now, why change?“Doing – “Let's do it as agreed.“
© Extended DISC N.A., Inc. - All Rights Reserved
How to Identify S-style
▪ Is easy-going
▪ Appears calm
▪ Listens carefully
▪ Appears thoughtful
▪ Nods and goes along
▪ Let me think about it
▪ Likes own physical space
▪ Does not get easily excited
▪ Asks questions and inquires about the specifics
▪ Seems to have strong opinions but does not express them vocally
▪ Completely new ideas/things seem to make him/her uncomfortable
▪ Ponders alternatives, slow in making decisions
© Extended DISC N.A., Inc. - All Rights Reserved
C-StylePrecise, detailed, quietFollows rules, systematicLogical, cautiousFormal, disciplined
Focus – analyzes task and thingsUnder pressure – overly criticalFear – criticism of workChange – “Why do we need to change?”Doing – “Let's do it right”
© Extended DISC N.A., Inc. - All Rights Reserved
How to Identify C-style
▪ Focuses on details▪ Quiet and cautious▪ Asks many questions
▪ Not comfortable with physical contact
▪ Appears reserved and somewhat timid
▪ Doesn’t easily express disagreeing views
▪ May have done homework on the products/services
▪ Studies specifications and other information carefully
▪ Makes decision only after studying pertinent facts/issues
▪ May be very critical; criticism based on facts, not opinions
▪ “Fine” really is good
▪ Never forgets; doesn’t let go
© Extended DISC N.A., Inc. - All Rights Reserved
You at a Glance
• Visual description of how your natural style is typically seen by others
© Extended DISC N.A., Inc. - All Rights Reserved
This is not a “can – cannot”scale
Your Motivators
• Feels comfortable
• More likely to respond to positively
• Energized if present
© Extended DISC N.A., Inc. - All Rights Reserved
Situations that Reduce Your Motivation
• Requires energy• Drains energy• Decreases motivation• Tends to avoid
This is not a “can – cannot”scale
© Extended DISC N.A., Inc. - All Rights Reserved
Strengths• Takes less energy• Preferred• Tend to take them
for granted• Can overuse
This is not a “can – cannot”scale
© Extended DISC N.A., Inc. - All Rights Reserved
Challenge with our Strengths
We take strengths for granted. “Everyone can do that.”
We “autopilot”- we get too comfortable.
“I’m successful! Why change?”
© Extended DISC N.A., Inc. - All Rights Reserved
Reactions to Pressure Situations• How your style
tends to react to pressure situations
• Not description of weaknesses
• Takes more energy• Items to be
cautious about in pressure situations
This is not a “can – cannot”scale
© Extended DISC N.A., Inc. - All Rights Reserved
Behavioral Competencies
• “Natural to your Style” vs. “Not Natural to Your Style”
• Numbers are not scores of good and bad, but indicators of energy
This is not a “can – cannot”scale
© Extended DISC N.A., Inc. - All Rights Reserved
Relationship Roles
• How someone with your style tends to show up in group settings
© Extended DISC N.A., Inc. - All Rights Reserved
Suggestions for adjusting your style
• How to interact more effectively with different styles
• Doesn’t come naturally to your style
© Extended DISC N.A., Inc. - All Rights Reserved
Identify the Main DISC Styles of Others
O:Observe
A:Assess
R:Recognize
Patterns of behaviors
• Active vs. Reserved• Task vs. People
© Extended DISC N.A., Inc. - All Rights Reserved
ObserveIdentify patterns of behaviors.
Face-to-face, on the phone, written communication, etc.
© Extended DISC N.A., Inc. - All Rights Reserved
TALKS ABOUT:Facts, analyses,
details, rules, instructions
TALKS ABOUT:Goals, oneself,
hard values, results, change
TALKS ABOUT:Agreements,
principles, past, proofs, one’s team
TALKS ABOUT:People, team-
spirit, good things, future, oneself
Observe
© Extended DISC N.A., Inc. - All Rights Reserved
Assess Two questions to ask when identifying a person’s dominant style
© Extended DISC N.A., Inc. - All Rights Reserved
Is it correct and am I
your “go-to” person?
Is it done and am I
great?
Is it safe and will you
support me?
Is it fun and do you like
me?
Identifying DISC Styles
© Extended DISC N.A., Inc. - All Rights Reserved
Identify the Main DISC Styles of Others
O:Observe
A:Assess
R:Recognize
Patterns of behaviors
• Active vs. Reserved• Task vs. People
© Extended DISC N.A., Inc. - All Rights Reserved
▪ Impatient listener
▪ May interrupt frequently
▪ Focuses on the big picture
▪ “What’s the bottom line?”
▪ How does this affect/benefit me?
▪ May assume control and start to talk
▪ May not pay attention at all if not interested in the topic
How D-Styles Tend to Listen
© Extended DISC N.A., Inc. - All Rights Reserved
▪Be direct and brief
▪Don’t overuse data
▪Focus on task and results
▪Identify opportunities and challenges
▪Do not be emotional
▪Ensure he/she feels in control/wins
▪Act quickly, he/she decides quickly
How to Communicate with D-Styles
© Extended DISC N.A., Inc. - All Rights Reserved
▪“This is your goal”
▪“It’s not going to take long. I only need 2 minutes.”
▪“What do you need and when do you want it?”
▪“Here is a problem that you should resolve”
▪“This must be ready by….”
Speaking the Language of D-Styles
© Extended DISC N.A., Inc. - All Rights Reserved
▪ May talk too much
▪ Enjoys the interaction
▪ Provides a lot of feedback
▪ May not assess what is said
▪ Gets enthusiastically involved
▪ Doesn’t pay attention to details
▪ Focuses on the feelings
▪ May lose concentration and get sidetracked
How I-Styles Tend to Listen
© Extended DISC N.A., Inc. - All Rights Reserved
▪ Pays attention
▪ Patient listener
▪ Focuses on the message
▪ May nod even when disagrees
▪ Does not offer a lot of feedback
▪ May focus on the negative and subdue excitement
▪ May interrupt and resist if the message creates change
How S-styles Tend to Listen
© Extended DISC N.A., Inc. - All Rights Reserved
▪ Be patient, build trust
▪ Provide information he/she needs
▪ Present issues logically
▪ Relax; allow time to discussion
▪ Show how solutions will benefit him/her and team
▪ Involve in planning
▪ Slow down
▪ Secure commitment step by step
How to Communicate with S-Styles
© Extended DISC N.A., Inc. - All Rights Reserved
▪ “How should we proceed?”
▪ “We should follow these steps. First this and then that…”
▪ “How do you think we should do this?”
▪ “I want you to be involved inplanning from the beginning.”
Speaking the Language of S-Styles
© Extended DISC N.A., Inc. - All Rights Reserved
▪ May get hung up in details.
▪ Looks for logic in presentation.
▪ Does not provide much feedback.
▪ Asks a lot of questions if interested.
▪ Attentive listener if interested in the topic.
▪ Can be critical and/or look for mistakes, errors, etc.
How C-styles Tend to Listen
© Extended DISC N.A., Inc. - All Rights Reserved
▪ Use data and facts
▪ Keep on task; proceed logically
▪ Focus on quality
▪ Use proven ideas
▪ Respect person space
▪ Be patient; slow down
▪ Do not get personal
▪ Explain carefully
How to Communicate with C-Styles
© Extended DISC N.A., Inc. - All Rights Reserved
▪ “I would like to provide you withsome additional information.”
▪ “I would like to hear yourassessment.”
▪ “What are the pros and cons of the different alternatives?”
▪ “Could you list the key issues?”
Speaking the Language of C-Styles
© Extended DISC N.A., Inc. - All Rights Reserved
Self-awareness is a gift
Review your Extended DISC® Report for suggestions/tips
on adjusting your behaviors with others.
Accepting who we really are…just as we are.
• We are each responsible for how we choose to, or choose not to, modify our behavior
Accepting others for who they are.
• The only one we can change and control is ourselves
© Extended DISC N.A., Inc. - All Rights Reserved
Rule for Adjusting Your Style
Treat others how you want to be treated. (The Golden Rule)
• Good baseline for building empathy.
• Only works when people want to be treated like yourself.
Treat others the way they want to be treated.
• More effective• The other person is more likely to be
engaged in the interaction and respond more positively to your adjustments
top related