facilities development and management 1. annie hoss – director mike geck – work & asset...

Facilities Development and Management

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Annie Hoss – Director Mike Geck – Work & Asset System

Specialist Mona Sabet – Work Control Coordinator Paulette Renfro – Work Control Clerk

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Receive building and grounds maintenance requests

Create work orders Dispatch work orders to skilled trades and

laborers for completion Monitor work order system Provide customer service and follow up Provide reports and information to

management

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Leaks Clogs/overflowing toilet Spills Too hot/too cold Carpet cleaning Elevators Grounds issues, e.g.

such as broken or gushing irrigation device or sprinkler head

Trash/recycling issues Electrical outage Gas leak or smell of gas HVAC issues Water outage

Broken pipe or water line

Fire alarm sounding off

Inoperable lock Certain pest or

animal control situations

ADA compliance issues, e.g. door openers, obstructed routes

Fire Marshal or code compliance corrective action

Broken windows, doors, glass

Any building or grounds repair or maintenance issue

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Customer Request Web Form http://www.csusm.edu

Employee Resources Page http://www.csusm.edu/facultystaff/empResources.html

Extension 4601 AiM https://fsapp.csusm.edu:8443/fmax/login

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Floyd Dudley, II – Director, Facility Services

Calvin Biggers – Assistant Director, Operations

George Martinez – Manager, Custodial & Grounds

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Floyd Dudley, II – Director, Facility Services

Calvin Biggers – Assistant Director, Operations

George Martinez – Manager, Custodial & Grounds

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Areas of Responsibility Facilities maintenance, custodial & grounds maintenance, HVAC & utilities

maintenance, small projects and associated regulatory compliance

Facility Services - Facts & Figures 38 state employees – skilled trades, laborers, grounds, administrative, student

assistants 25 contracted employees – custodial and grounds 7,069 work orders opened FY 10/11 2.0mil sq ft of campus buildings

The TeamCalvin Biggers -Assistant Director of OperationsGeorge Martinez – Manager of Custodial and Ground

ServicesStephanie Hebert – Assistant to the Director of Facility

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HVAC & Utilities Maintenance Skilled Trades – Operating Engineer, Building Service

Engineers, Refrigeration Mechanic, Plumber and Electricians Hot and cold calls, odors, noises from ventilation Fire alarms Elevators Floods Water outages Natural gas odors After hours emergencies Lighting campus wide Power outages Small projects Preventative maintenance on utilities and equipment

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Facilities Maintenance and Small Projects Skilled Trades - Auto Shop, Carpenters, Lock Shop,

Maintenance Mechanics and Painter Clogs/overflowing toilet Inoperable lock Certain pest or animal control situations ADA compliance issues, e.g. door openers, obstructed routes Fire Marshal or code compliance corrective action Broken windows, doors, glass Any building or maintenance issues

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Custodial and Grounds Trades Workers – Gardening Specialist and Laborers

Graffiti removal Spills Carpet cleaning Trash/recycling issues Pressure Washing Small Moves Small Grounds issues Broken or gushing irrigation device or sprinkler head Compost Pile Small Projects

Custodial and Grounds Contracts After hours campus cleaning Window washing General campus grounds maintenance and athletic fields

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Floyd Dudley II – fldudley@csusm.edu x4624

Calvin Biggers – cbiggers@csusm.edu x4614

George Martinez – gmartine@csusm.edu x4608

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What questions do you have for us?

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Feedback Form (http://www.csusm.edu/facilities/customerrequest/index.html)

Email: facilityservices@csusm.edu Email: ahoss@csusm.edu

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