february 2020 edition student handbook · 1 student handbook. © first choice college (v1.10)...

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Student Handbook. © First Choice College (v1.10)

February 2020 Edition

Auswright Training Pty Ltd trading as First Choice College

National Provider Number:

ABN:

STUDENT HANDBOOK

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Student Handbook. © First Choice College (v1.10)

STUDENT HANDBOOK PURPOSE ...................................................................................................................... 4

UNIQUE STUDENT IDENTIFIER (USI) ................................................................................................................. 5

ENROLMENT AND PAYMENT ............................................................................................................................. 5

CREDIT TRANSFER ................................................................................................................................................ 6

INDIVIDUAL NEEDS ............................................................................................................................................... 7

MANDATORY REQUIREMENTS .......................................................................................................................... 7

TRAINING GUARANTEE ........................................................................................................................................ 7

CHANGES TO AGREED TRAINING SERVICES .................................................................................................. 8

COURSE DURATION ............................................................................................................................................. 8

COURSE EXTENSIONS ......................................................................................................................................... 8

DELIVERY MODES ................................................................................................................................................ 9

PRINTED MATERIALS ........................................................................................................................................... 9

SUPPORT AND ASSISTANCE ............................................................................................................................ 10

SUBMITTING ASSESSMENTS ........................................................................................................................... 10

RETURN MAIL POLICY ....................................................................................................................................... 11

ASSESSMENT POLICY ........................................................................................................................................ 12

REFUND POLICY ................................................................................................................................................. 13

STUDENT CODE OF CONDUCT ....................................................................................................................... 14

GROUP LEARNING .............................................................................................................................................. 16

COURSE PROGRESS REPORT .......................................................................................................................... 17

STATEMENT OF ATTAINMENT ISSUANCE ..................................................................................................... 17

CERTIFICATE AND RECORD OF RESULTS ISSUANCE .................................................................................. 17

RE-ISSUING CERTIFICATE, RECORD OF RESULTS AND STATEMENT OF ATTAINMENT ...................... 17

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Student Handbook. © First Choice College (v1.10)

COMPLAINTS POLICY........................................................................................................................................ 17

APPEALS POLICY ................................................................................................................................................ 20

PRIVACY POLICY ................................................................................................................................................ 22

ANTI-DISCRIMINATION POLICY ...................................................................................................................... 24

ACCESS AND EQUITY POLICY ......................................................................................................................... 24

RELEVANT LEGISLATION ................................................................................................................................... 25

STUDENT RECORDS ........................................................................................................................................... 26

DEFINITIONS ........................................................................................................................................................ 27

FEE SCHEDULE .................................................................................................................................................... 28

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Student Handbook. © First Choice College (v1.10)

STUDENT HANDBOOK PURPOSE

CONTACT DETAILS:

EMAIL CONTACTS:

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Student Handbook. © First Choice College (v1.10)

UNIQUE STUDENT IDENTIFIER (USI)

ENROLMENT AND PAYMENT

6

Student Handbook. © First Choice College (v1.10)

CREDIT TRANSFER

7

Student Handbook. © First Choice College (v1.10)

RECOGNITION OF PRIOR LEARNING

INDIVIDUAL NEEDS

MANDATORY REQUIREMENTS

TRAINING GUARANTEE

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Student Handbook. © First Choice College (v1.10)

CHANGES TO AGREED TRAINING SERVICES

COURSE DURATION

COURSE EXTENSIONS

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Student Handbook. © First Choice College (v1.10)

Bank St George

BSB 114-879

Account number 491 900 424

Account name Auswright Training Pty Ltd

COURSE CANCELLATION

DEFERRAL

DELIVERY MODES

PRINTED MATERIALS

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Student Handbook. © First Choice College (v1.10)

SELF-PACED LEARNING

SUPPORT AND ASSISTANCE

SUBMITTING ASSESSMENTS

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Student Handbook. © First Choice College (v1.10)

RETURN MAIL POLICY

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Student Handbook. © First Choice College (v1.10)

ASSESSMENT POLICY

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Student Handbook. © First Choice College (v1.10)

REFUND POLICY

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Student Handbook. © First Choice College (v1.10)

STUDENT CODE OF CONDUCT

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Student Handbook. © First Choice College (v1.10)

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Student Handbook. © First Choice College (v1.10)

GROUP LEARNING

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Student Handbook. © First Choice College (v1.10)

COURSE PROGRESS REPORT

STATEMENT OF ATTAINMENT ISSUANCE

CERTIFICATE AND RECORD OF RESULTS ISSUANCE

RE-ISSUING CERTIFICATE, RECORD OF RESULTS AND

STATEMENT OF ATTAINMENT

COMPLAINTS POLICY

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Student Handbook. © First Choice College (v1.10)

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Student Handbook. © First Choice College (v1.10)

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Student Handbook. © First Choice College (v1.10)

APPEALS POLICY

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Student Handbook. © First Choice College (v1.10)

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Student Handbook. © First Choice College (v1.10)

PRIVACY POLICY

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Student Handbook. © First Choice College (v1.10)

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Student Handbook. © First Choice College (v1.10)

ANTI-DISCRIMINATION POLICY

ACCESS AND EQUITY POLICY

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Student Handbook. © First Choice College (v1.10)

RELEVANT LEGISLATION

26

Student Handbook. © First Choice College (v1.10)

STUDENT RECORDS

27

Student Handbook. © First Choice College (v1.10)

DEFINITIONS

28

Student Handbook. © First Choice College (v1.10)

FEE SCHEDULE

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Student Handbook. © First Choice College (v1.10)