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Confidential and Proprietary
The information contained in this Tagged and XML Transaction Error Codes and Messages is confidential and proprietary to FedEx Corporate Services, Inc. and its affiliates (collectively "FedEx"). No part of this Tagged and XML Transaction Error Codes and Messages may be distributed or disclosed in any form to any third party without written permission of FedEx. This guide is provided to you under and its use is subject to the terms and conditions of the FedEx End User and/or Consultant License Agreement. The information in this document may be changed at any time without notice. Any conflict between either of these guides, the FedEx End User and/or Consultant License Agreement, and the FedEx Service Guide shall be governed by the FedEx End User and/or Consultant License Agreement and the FedEx Service Guide, in that order.
© 2005 FedEx. FedEx and the FedEx logo are registered service marks. All rights reserved. Unpublished.
Table of Contents
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 1
Table of Contents
Tagged Transaction Error Messages......................................................................................................................................................................... 2
XML Transaction Error Messages ............................................................................................................................................................................ 80
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 2
Tagged Transaction Error Messages
Error # (Field tag 2) Error Message (Field tag 3)
0 Transaction successfully completed
38 Invalid tracking number
105 Internal FedEx Server error (0105)
702 Record not found
706 Duplicate tracking number
911 Resources are unavailable to service your request
1101 Airbill already deleted - delete request ignored
1102 Communications response from service uncertain - no reply message found
1103 Unexpected reply from service
1104 The service call failed
1105 WARNING - Received data overflow for transaction type; excess ignored
1106 Rate request failed - Service Status code
1107 URSA request failed - Service Status code
1108 No courtesy rates provided for pay types “Bill Recipient” or “Bill Third Party”
1109 The airbill number you have entered is invalid
110A The login failed
110B Internal FedEx domestic ship error (110B)
1110 Label Password does not meet minimum size
1111 Label Password exceeds maximum size allowed
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 3
Error # (Field tag 2) Error Message (Field tag 3)
1112 Label Password not present or invalid
1113 Label expiration date exceeds the maximum number of days
1114 Label expiration date must be present
1115 Invalid format for label expiration date
1116 Exceeded expiration date
1117 Label is expired: Reprint not allowed
1118 Unable to cancel because label has been generated
1119 Tracking number already cancelled
111A Label has expired
111B Label expiration date must be >= today
111C Label expiration date must be >= today and < 30 days in future
111D Internal system error when processing request
111E Tracking number is not in the database
1120 Merchant phone number is required and length must be at least 10 and not greater than 15
1121 Merchant contact name and/or company name required
1122 URL expiration date is required
1123 URL email address is required
1124 URL email address length cannot be > 120
1125 URL email message length cannot be >200
1130 Request type must be 5
1131 Return reason description can not be greater than 60 characters
1132 Insight content capture fields are not allowed with Print Return Labels
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 4
Error # (Field tag 2) Error Message (Field tag 3)
1200 Service type does not allow alcohol
1201 Payment Type not allowed with COD
1202 No COD allowed for bill third party
1203 Unknown or invalid transaction
1204 Bad command line arguments
1205 Service type does not allow inaccessible dangerous goods
1206 Service type cannot have declared value greater than $500
1207 Declared Value cannot exceed $50,000
1208 Service type cannot have declared value lower than $250
1209 Length, width, or height cannot be 0
120A Girth + length exceeds maximum of 84” for service type
120B Length exceeds maximum for service type
120C Service type does not allow accessible dangerous goods
120D Express Saver service not allowed for ‘Bill Recipient’ or ‘Bill Third Party’
120E Package length width and height dimensions must each be at least 7 inches for service type
120F Recipient address and ZIP required
1210 Service type does not allow dry ice
1211 Puerto Rico destinations not valid via Domestic Ship – use International Ship
1212 Hold At Location requires complete hold address including ZIP code
1213 Release specified but no authorization number provided
1214 COD service not available
1215 Economy Letter service not available
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 5
Error # (Field tag 2) Error Message (Field tag 3)
1216 Release not allowed on dangerous goods shipment
1217 No Hold At Location with ‘Inside’ or ‘Residential Delivery’
1218 Service requires US domestic origin
1219 Invalid package count
121A Saturday delivery to Hawaii destinations not available
121B No ‘Hold At Location’ for service type on Saturday
121C No Saturday delivery for freight
121D Saturday delivery allowed only for Thursday ship date on Economy service
121E Saturday delivery allowed only for Friday ship date on Priority service
121F Service type does not allow Saturday delivery
1220 No Saturday delivery with commitment
1221 Saturday delivery to Alaska not valid with commitment
1222 Saturday pick-up only available on Saturday ship date
1223 Saturday pick-up for Hawaii origins not available
1224 No Saturday pick-up for freight shipments
1225 No Saturday pickup for service type with commitment
1226 Service type not supported or defined
1227 Hawaii origin or destination not allowed on service type
1228 Service does not allow dimmed packaging
1229 Service type not valid with commitment
122A Received data underflow for transaction
122B The service call failed - attempting local upload
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 6
Error # (Field tag 2) Error Message (Field tag 3)
122C Submitted weight evaluates to 0
122D Dry ice specified but dry ice weight evaluates to 0
122E Saturday delivery and Sunday delivery are mutually exclusive
122F Inconsistent - weight is less than dry ice weight
1230 Invalid weight (too high) for service type
1231 Invalid weight (too low) for service type
1232 Weight exceeds maximum for service type
1233 Length and girth + length too small for submitted weight and service type
1234 No COD allowed with service
1235 Bad ZIP code format
1236 Reply-to-client failed
1237 This service not available to this ZIP code
1238 Drop-off and Saturday pick-up mutually exclusive
1239 Shipper account number must be provided for Bill Sender
123A Saturday pick-up for Puerto Rico origins not available
123B Invalid current date
123C Invalid future date
123D No Inside Pickup with service type
123E No Inside Delivery with service type
123F Sunday shipment should be marked 'future day'
1240 L, W, Height exceeds maximum (70 inches, 48 inches, 48 inches) for service
1241 Invalid date or time format
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 7
Error # (Field tag 2) Error Message (Field tag 3)
1242 No COD allowed with commitment
1243 Shipment originated from Canadian version
1244 COD Amount must be between 0 and $9,999,999.99
1245 Invalid payment type
1246 Release not allowed on COD shipment
1247 Required address field missing: Contact name
1248 Required address field missing: Company
1249 Required address field missing: Address1
124A Required address field missing: Address2
124B Required address field missing: City
124C Required address field missing: State
124D Required address field missing: ZIP code
124E Required address field missing: Phone number
124F Required address field missing: Country
1250 'Bill Recipient' or 'Bill Third Party' not allowed for service
1251 COD flags or amount cannot be set for non-COD shipment
1252 Account number field must be numeric
1253 Height supplied exceeds height maximum for service
1254 Width supplied exceeds width maximum for service
1255 Alaska origin or destination not allowed on service type
1256 Sender Postal Code is required for US or CA
1257 Recipient Postal Code is required for US or CA
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 8
Error # (Field tag 2) Error Message (Field tag 3)
1258 Sender Country is required
1259 Recipient Country is required
125A Invalid transaction request type
125B Invalid rate quote payment type
125C Credit card authorization failed
125D Unable to authorize credit card number
125E A/R balance exceeds credit limit
1260 Puerto Rico origin not allowed for payment type
1261 Sunday service not available
1262 Sunday delivery for Hawaii origins not available
1263 Sunday delivery for Puerto Rico origins not available
1264 No COD allowed with Sunday delivery
1265 No hold at location allowed with Sunday delivery
1266 Saturday pickup with given destination not allowed with Sunday delivery
1267 Invalid customer number
1268 Invalid drop off flag option
1269 The selected Service type is not allowed with Emerge
126A Emerge Shipment ID is invalid
126B Emerge Merchant ID is invalid
126C No-Indirect-Delivery not allowed with service type
126D COD shipments are not allowed with Emerge
126E Dry Ice shipments not allowed with Emerge
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 9
Error # (Field tag 2) Error Message (Field tag 3)
126F Signature release is not allowed with Emerge
1270 Emerge not allowed with freight service in H3 delivery areas
1271 Sunday delivery is not allowed with Emerge
1272 COD Add Freight Flag must = 1 when Rate Indicator = 1
1273 Multi-piece shipment not allowed for requested package type
1274 Multi-piece shipment requires master trknum and master form id fields
1275 COD shipments are not allowed with Bill-Credit-Card payment type
1277 The specified service is not available with returns
1278 Declared value cannot exceed $1000 for returns
1279 Invalid pre-assigned tracking number
127A Invalid pre-assigned form ID
127B Alternate Sender not allowed
1300 Internal consistency error - bad transaction passed to CheckLength
1301 Returned URSA service type does not match that for submitted service type
1302 Track number request failed - Service Status code
1303 Missing prerequisite logon - authentication failed
1311 For Puerto Rico to US shipments please use Domestic ship
134F Solution Type Should be Numeric
1422 Invalid transaction number
1423 Hold at location postal code must be 5 or 9 digits
1424 Country for Alternate Sender Address and Country for the origin of the shipment must be the same
1425 Alternate Sender Address postal code must be 5 or 9 digits
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 10
Error # (Field tag 2) Error Message (Field tag 3)
1426 Alternate Sender Address phone for US/Canada must be 10 digits
1427 Canada alternate sender postal code must be six characters [ananan]
1428 Invalid Canada alternate sender postal code format
1429 Alternate Sender phone number length cannot be more than 15 digits
142B Invalid AES filing status value - must be 'S' for self-filer
142C AES or FTSR Exemption required
1450 Canada 'Hold At Location' requires province
1451 Canada 'Hold At Location' postal code format must be 'ananan'
1452 US or Puerto Rico Hold At Location requires state
1523 Canada postal code format must be 'ananan'
1524 Canada hold at location postal code must be six characters [ananan]
1525 Canada importer postal code must be six characters [ananan]
1526 Canada recipient postal code must be six characters [ananan]
1527 Invalid Canada sender postal code format
1528 Invalid Canada recipient postal code format
1529 Invalid Canada hold at location postal code format
152A Invalid Canada importer postal code format
152B Sender email address required for Ship Alert Notification
1555 Saturday delivery to ZIP or postal code not allowed
1556 Saturday pickup from ZIP or postal code not allowed
1700 Incomplete commodity information
1701 Please provide description
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 11
Error # (Field tag 2) Error Message (Field tag 3)
1702 Please provide country of manufacture for line 1
1703 Please provide country of manufacture for line 2
1704 Please provide country of manufacture for line 3
1705 Please provide country of manufacture for line 4
1706 Customs value must be 1 or NCV (No Customs Value)
1800 Electronic Commercial Invoice not allowed for document shipment
1801 Ultimate destination country required for commercial invoice
1802 Terms of sale required for commercial invoice
1803 Recipient country does not allow electronic commercial invoice
1804 Complete importer information is required for electronic commercial invoice
1805 Importer state/province is required for commercial invoice
1806 Importer ZIP or postal code is required for commercial invoice
1808 Importer ZIP or postal code must be 5 or 9 numeric digits
1F20 ZIP code must be 5 or 9 numeric digits
1F21 Sender ZIP code must be 5 or 9 numeric digits
1F22 Recipient ZIP code must be 5 or 9 numeric digits
1F25 Ship date must be 8 numeric digits
1F30 Recipient Phone must be 10 digits
1F31 Sender phone must be 10 digits
1F32 Recipient phone for US or Canada must be 10 digits
1F33 Sender phone for US or Canada must be 10 digits
1F34 Phone number for US or Canada must be 10 digits
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 12
Error # (Field tag 2) Error Message (Field tag 3)
1F35 Phone number length must be 15 digits max
1F36 Recipient phone number length cannot be more than 15 digits
1F37 Emerge shipment ID is required since Emerge merchant ID is present
1F38 Emerge merchant ID is required since Emerge shipment ID is present
1F39 Emerge shipment ID length exceeds the maximum length of 15 characters
1F40 Emerge merchant ID length exceeds the maximum length of 15 characters
1F55 Account must match owner’s state, postal code, and country
1901 An invalid origin ZIP or postal code was entered
1902 An invalid destination ZIP or postal code was entered
1903 An invalid origin country code was entered
1904 An invalid destination country code was entered
1905 Cannot ship from this origin ZIP or postal code to this destination ZIP or postal code
1906 Package is too large
1907 Calculated or Actual Weight must be between 1 lb. and maximum allowable weight
1908 COD Amount is not within limits for this collection type
1909 An invalid minimum shipment weight was specified
1910 An invalid zone was specified
1911 Number of packages must be greater than 1
1912 An invalid weight was entered
1913 Lbs. must be between 1 and 150
1914 Kgs. must be between 1 and 68
1915 There was no State or Province found for the specified ZIP or postal code
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 13
Error # (Field tag 2) Error Message (Field tag 3)
1916 Invalid dimensions have been entered
1917 An invalid accessorial was entered
1918 Declared values greater than $50
1919 FedEx Home Delivery premium services are not available to this destination
1920 Accessorials are not available from this origin ZIP or postal code to this destination ZIP or postal code
1921 Rates are not available from this origin ZIP or postal code to this destination ZIP or postal code using the current package information
1922 Transit information is not available
1923 Surcharge information is not available from this origin ZIP or postal code to this destination ZIP or postal code
1924 Customer Information Database Error
1925 Customer Account is not multi-weight enabled
1926 Database Connection Pool empty
2303 FedEx account number status has changed. Please contact your FedEx Account Representative.
2500 Client software version not supported
2501 Internal FedEx account validation error (2501)
2502 Invalid transaction type
2503 Meter number not found
2504 Valid FedEx account number required for bill recipient or bill 3rd party
2520 Account has been marked for deletion
2521 Account has been marked cash-only
2522 Account is international (not US or Canada)
2523 Account is non-revenue
4000 Unable to rate (4000)
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 14
Error # (Field tag 2) Error Message (Field tag 3)
4001 Unable to rate (4001)
4002 Unable to rate (4002)
4003 Unable to rate (4003)
4032 Unable to rate (4032)
4033 Unable to rate (4033)
4034 Unable to rate (4034)
4035 Bad Return code from FedEx mainframe (IMS) system
4036 Non Revenue Account
4049 Incorrect software revision
4050 Incorrect software version
4051 FedEx Ground shipping is temporarily unavailable
4052 Invalid Request
4053 Invalid Meter Number
4054 Invalid Customer Account Number
4055 Invalid shipping date
4056 Invalid service type
4057 Invalid recipient postal code
4058 Invalid state code
4059 Invalid package count
4060 Invalid weight for selected service
4061 Invalid declared value
4062 Invalid length
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 15
Error # (Field tag 2) Error Message (Field tag 3)
4063 Invalid width
4064 Invalid height
4065 Invalid shipment handling
4066 Invalid shipment handling
4067 Package dimensions are missing
4068 Shipment too small or too large
4069 This is a city center account number
406A Invalid sender ZIP code
406B Inside pickup unavailable
406C Inside delivery unavailable
406D Invalid total shipment weight for selected service
406E Invalid credit card expiration date
4070 Account number marked for delete
4071 Cash-only account
4072 ZIP or postal code is neither in US nor in Canada
4073 Could not communicate with FedEx mainframe (IMS) system
4074 Ground Rating (GSE) failed or Ground Account is invalid
4075 Unable to rate (4075)
4076 Unable to rate (4076)
4077 Unable to rate (4077)
4078 Unable to rate (4078)
4079 Unable to rate (4079)
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 16
Error # (Field tag 2) Error Message (Field tag 3)
407A Unable to rate (407A)
407B A/R exceeds limit
407C Invalid Sunday delivery flag
407D Invalid Priority Alert flag
407E Account number is non-numeric
4080 COD shipments are not allowed
4081 Inaccessible dangerous goods are not allowed
4082 Sunday delivery is not allowed
4083 Saturday Freight service is not allowed to the destination
4084 Saturday pickup freight is not allowed
4085 Saturday delivery is not allowed
4086 Saturday hold at location not allowed
4087 Saturday pickup requires Saturday ship date
4088 Saturday pickup not allowed for service
4089 Sunday delivery not available
408A Sunday hold at location not available
408B Sunday delivery not allowed for Hawaii origin
408C COD not allowed with service
408D COD not allowed with bill recipient
408E COD not allowed with bill 3rd party
4090 Credit card authorization failed
4091 Invalid or missing Variable Handling Charge
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 17
Error # (Field tag 2) Error Message (Field tag 3)
409E Invalid Return Shipment Indicator
4201 Rates are not available for this account
4202 Internal FedEx international rate error (4202)
4203 Account inactive
4204 No location for origin
4205 No currency conversion available
4206 Negative invoice amount
4207 Zero invoice amount
4208 Invalid transaction code
4209 Invalid service code
420A Invalid billing currency
420B List rates are not supported for international
420C FICE surcharge error
4221 Rating is not available for selected country combination
424E Invalid origin station
4253 Invalid destination station
4254 Invalid destination postal/country pair
425F Invalid payment type
4263 Invalid shipper account
4264 Invalid bill shipper account
4269 Invalid or missing date
426A Invalid carriage value
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 18
Error # (Field tag 2) Error Message (Field tag 3)
426B Invalid carriage currency
426E Invalid weight type
4272 Invalid package count
4274 Invalid weight. Must be greater than zero and contain one explicit decimal place
42AB Invalid origin country or postal code
42AC Invalid destination country or postal code
42AD Invalid destination state
42AE Invalid origin state
42C1 Invalid postal code or service not available for postal code
42E0 Saturday Freight service is not allowed to the destination
4300 Internal FedEx rate error (4300)
4303 Internal FedEx rate error (4303)
5010 Account number is required but was not supplied
5011 Meter number is required but was not supplied
5012 Account number not in database
5013 Meter number not in database
5014 Invalid or missing package count
5015 Invalid or missing package weight
5016 No contact name specified
5017 Invalid company close time
5018 Unable to pickup before close time
5019 Too late for pickup
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 19
Error # (Field tag 2) Error Message (Field tag 3)
5020 No pickup service today
5021 No pickup on Sunday or holiday
5022 Could not communicate with FedEx mainframe (IMS) system
5023 Bad transaction number
5024 Bad Address; it is empty or missing
5025 Bad City; Field is empty or missing
5026 State field is empty or missing
5027 ZIP code field is empty or missing
5028 Invalid ready time
5029 Invalid country code
5030 Invalid ZIP Code
5031 Recipient ZIP Code is invalid
5032 Recipient ZIP Code is an Unserved P.O. Box
5033 Recipient ZIP Code is a served P.O. Box
5034 No Service in Recipient ZIP Code
5035 Service is not available to this location
5036 Too Late For PickUp Service - Drop off available
5037 Constant Surveillance Service is not allowed to this location
5038 Dangerous goods are not allowed to this location
5039 Dry Ice is not allowed to this location
5040 No 'Hold At Location' service to this location
5041 Sender ZIP Code is a P.O. Box
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 20
Error # (Field tag 2) Error Message (Field tag 3)
5042 Invalid pickup time
5043 Recipient ZIP Code is out of delivery area
5044 Ready time after cutoff time
5045 Cash-Only Account
5046 Missing authentication flag
5047 Invalid confirmation number
5048 Invalid location ID
5049 No Dispatch found for this account
504A Invalid customer name
504B Invalid phone number
504C Previous day pickup. Cannot cancel or update
504D Pickup already made. Cannot cancel or update
504E General update error (504E)
504F Pickup was cancelled. Cannot update
5050 'Add Freight Charges to C.O.D.' requires C.O.D. currency
5051 C.O.D. can not be selected with a payment type of 'Collect'
5052 Payment type can not be 'collect' for packages with origin or destination of Alaska
5053 Internal dispatch error (5053)
5054 Dispatch already exists
5055 Intra-country service not available
5056 Cannot schedule pickup beyond 1 working day
5057 Invalid date
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 21
Error # (Field tag 2) Error Message (Field tag 3)
5058 Past Express Freighter cutoff. Use International Priority Service
5059 Cannot schedule dispatch
505A State or postal code change not allowed
505B Must reschedule to change pickup day
505C Invalid package location
505D Carrier code not specified
505E No remarks
505F Invalid dim width
5060 Invalid dim length
5061 Invalid dim height
5062 Invalid service type
5063 Invalid field LTD
5064 Invalid truck size
5065 Invalid booking number
5066 Invalid girth
5067 Invalid department, floor, or suite code
5068 Invalid weight
5074 Internal FedEx dispatch error (5074)
5075 Incomplete date returned
5076 Incomplete time returned
5077 Invalid package count
5078 Express Tag service is not available as requested
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 22
Error # (Field tag 2) Error Message (Field tag 3)
5079 Both contact name and company name are blank
507A Currency code must be USD
507B Declared value exceeds the maximum limit
507C Weight Unit of Measure must be pounds
507D Invalid RMA number
507E Invalid payment type
507F Payment type is Other but payor account number is blank
5080 Dispatch date returned is different than the date requested
5081 Average package weight exceeds service code limit
5082 Invalid recipient phone number
5083 Invalid recipient address line 1
5084 Invalid recipient city
5085 Invalid recipient state
5086 Invalid recipient postal code
5087 Invalid recipient country code
5088 Recipient company name or contact name blank
5089 Postal code and state/province mismatch
508A Recipient postal code and state/province mismatch
508B Duplicate cancel request
508C Cannot schedule a pickup request for the previous day
508D Same day Express Tag not available at pickup address
508E Saturday delivery is not available for Standard Overnight service
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 23
Error # (Field tag 2) Error Message (Field tag 3)
508F PRP indicator is set but PRP is not populated
5090 Saturday Hold At Location is not available for Standard Overnight service
5091 Maximum weight for a letter is 8 ounces
5092 Conflicting special handling flags
5093 Difference between Ready Time and Business Close / Last Pickup Time is too small
5094 Origin state/province code not allowed
5095 Destination state/province code not allowed
5501 Fax has been queued
5502 No signature was returned
5504 General EDR error
5506 Duplicate tracking number
5508 Invalid tracking number
5510 Tracking number was not found
5512 Ship date is required
5513 Invalid ship date
5514 Signature Proof of Delivery letters for FedEx shipments are available for only 18 months
5516 Outside SPOD delivery area
5518 Invalid request type. Request type for SPOD must be L (letter) or F (fax)
5520 Sender phone number is required
5522 Sender name is required
5524 The recipient fax number is required for SPOD fax option
5525 The recipient mail address line 1 is required for Ground SPOD fax option
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 24
Error # (Field tag 2) Error Message (Field tag 3)
5526 The recipient fax name is required for SPOD fax option
5527 The recipient mail company name is required for Ground SPOD fax option
5528 The recipient fax number must be 10 digits in length
5530 Invalid language code. Language code for SPOD must be EN (English) or FR (French)
5532 Ship date is a future date
5534 Internal SPOD server error (Ground track failed)
5536 Invalid recipient phone number
5538 Invalid sender phone number
5540 Invalid recipient fax number
5542 Invalid SPOD letter format
5544 The recipient mail city is required for Ground SPOD fax option
5546 The recipient mail state is required for Ground SPOD fax option
5548 The recipient mail postal code is required for Ground SPOD fax option
5550 The recipient mail country code is required for Ground SPOD fax option
5552 Sender phone number must be 10 digits in length
5554 Signature is unavailable on-line. Please use Fax request option, http://www.fedex.com/, or contact Customer Service
5556 Invalid fax recipient mail country code
5558 Invalid recipient country code
5560 Internal SPOD server error (Error calling Image Server)
5600 Internal SPOD server error (no SPOD factory found)
5602 Internal SPOD server error (SPOD invalid domain)
5604 Internal SPOD server error (SPOD CORBA exception)
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 25
Error # (Field tag 2) Error Message (Field tag 3)
5606 Internal SPOD server error (SPOD exception)
5608 No Ground signature image was returned
5610 Signature is unavailable on-line. Please use Fax request option, http://www.fedex.com/, or contact Customer Service
5612 Internal SPOD server error (Ground Track Error)
5650 Internal SPOD server error (Ground SPOD write error)
5652 Internal SPOD server error (Ground SPOD read error)
5654 Internal SPOD server error (Ground SPOD connect error)
5656 Internal SPOD server error (Ground SPOD time-out)
6000 Internal FedEx URSA error (6000)
6001 When 'multi-weight rate' flag is on
6002 Failed to obtain stats on the URSA table
6003 Failed in shared memory
6004 Failed to attach to shared memory
6005 Failed to obtain shared memory segment
6006 Failed to set shared memory parameter
6007 Failed to detach from shared memory
6008 Shared memory usage less than zero
6009 ZIP Code is a Post Office Box
6010 General URSA table lookup error
6011 Postal code not served
6012 'Hold at Location' not valid
6013 Saturday delivery not available
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 26
Error # (Field tag 2) Error Message (Field tag 3)
6014 Standard Overnight Service not available
6015 This ZIP Code is not valid
6016 Must be A1 commit for First Overnight service
6017 Accessible Dangerous Goods not allowed
6018 Inaccessible Dangerous Goods not allowed
6019 Dry Ice not allowed
6020 Express saver Economy 2 Day handling wrong
6021 Express saver Economy 2 Day handling not set
6022 First Overnight later delivery not available to this location
6023 Government Overnight Service not available
6024 ZIP Code and city do not match
6025 Invalid format
6026 Postal not found in lookup
6027 Wrong format for country selected
6028 Country not found in URSA
6029 URSA file version not supported
6030 ASCII prefix does not map to table value
6031 Service was not found
6032 Handling code was not found
6033 Location was not found
6034 Service not allowed. Used with HI exception COD
6035 Too many counties with postal code for output
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 27
Error # (Field tag 2) Error Message (Field tag 3)
6037 Load of table indexes corrupted
6038 Mktime() failure
6039 Malloc() failure
6040 File I/O function failure
6041 ASTRA location number not found
6042 CRC check of file failed
6043 Too many Loc Clearance points for output
6044 Maximum number of open URSA files exceeded
6045 Origin or Destination ZIP Code not available for ZIP2zi
6046 URSA table status is expired
6047 URSA table status is early
6048 Desired country is not IES served
6049 Country in is different than country out
6050 Requested state did not match state found in URSA lookup
6051 Sunday delivery not available
6052 Recipient state and URSA state are not the same
6053 Origin not allowed for Extra Hours service
6054 Destination not allowed for Extra Hours service
6055 Dangerous goods not allowed
6056 Dry ice not allowed
7001 No signature on file
7002 No rates
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 28
Error # (Field tag 2) Error Message (Field tag 3)
7003 No tracking number server available
7004 Unknown transaction type
7005 Failed to get to Visa
7006 Failed to write Visa buffer to a flat file
7007 Failed to copy Visa buffer to upload directory
7008 Failed to open Thermal Airwaybill file
7009 Failed to read Thermal Airwaybill file
700A Minimum dimensions not met for service type
700B Excessive declared value not allowed with this service
7010 Invalid country code
7011 Declared value exceeds amount allowed for this country
7012 Failed to obtain Master weight for multi-piece shipment calculations
7013 Failed to obtain multi-piece shipment weight for multi-piece shipment calculations
7014 Weight exceeds amount allowed for this country
7015 Document shipping not allowed for this country
7016 Non-document shipping not allowed for this country
7017 Saturday delivery not allowed for this country
7018 International shipping has been turned off
7019 Failed to read parameter file
7020 Failed to connect to database
7021 Failed to open database
7022 Failed to insert record into database
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 29
Error # (Field tag 2) Error Message (Field tag 3)
7023 Failed to insert multi-piece shipment record into database
7024 Failed to read multi-piece shipment record from database
7025 Failed to read Customer database
7026 Failed to delete record from database
7027 Failed to update Master record in database
7028 Failed to update database for upload file
7029 Couldn't find the upload directory to open
7030 Couldn't open the file in the upload directory
7031 Couldn't read the file in the upload directory
7032 Couldn't rename the upload file to the archive directory
7033 Bad response back from Pipeline
7034 Couldn't open the file in the ies.dat directory
7035 IES not available for this country
7036 Date not within 10 days of current date
7037 Shipment date on Sunday not allowed
7038 Shipment date is not valid
7039 Intra country not allowed for this country
7040 Invalid Service type
7041 Saturday delivery not allowed with service
7042 IFO not available for this country
7043 Saturday pickup not allowed with service
7044 Hold at location not allowed with service
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 30
Error # (Field tag 2) Error Message (Field tag 3)
7045 Service not available to this postal code
7046 Only 'Bill Sender' allowed for this service
7047 Failed to open currency file
7048 Failed to read currency file
7049 Invalid currency type - must be either USD or CAD
704A Invalid currency type - must be the same as the origin country currency type when 1415 (Declared Value or Carriage Value) is provided
7050 Taiwan 3rd party error
7051 Shipment origin or destination must be in Taiwan
7052 Invalid weight unit of measurement or dim unit of measurement
7053 Internal FedEx international ship error (7053)
7054 Internal FedEx international ship error (7054)
7055 Total transaction number is greater than 10
7056 Length or girth exceeds the maximum limit
7057 IEF not available for this country
7058 IPF not available for this country
7059 Weight exceeds amount allowed for this country
7060 Invalid payment type
7062 Not allowed to ship commercial invoice to this country
7063 Internal FedEx international ship error (7063)
7064 Internal FedEx international ship error (7064)
7065 Integer number is necessary in this field
7066 Internal FedEx international ship error (7066)
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 31
Error # (Field tag 2) Error Message (Field tag 3)
7067 Invalid duties and taxes payment type
7068 Invalid credit card number
7069 Invalid credit card type
7070 Invalid credit card expiration date
7071 Invalid label type / Returns are not available with legacy label type
7072 Invalid dim unit of measure
7073 Dry ice weight error
7074 Inaccessible dangerous goods not allowed
7075 Accessible dangerous goods not allowed
7076 Alcohol not allowed
7077 Invalid package count
7078 Pick up service not allowed for Extra Hours from US
7079 Incomplete commodity description: CD, DVD, disks, Tapes, & Videos are too vague for Customs. Please include type and title; Videotapes must include duration and subject matter
7080 Incomplete commodity description: Docs, PIB, Commercial Invoice, NAFTA, & See Attached are too vague for Customs. Please specify the commodity by name, type or use
7081 Incomplete commodity description: Pharmaceuticals such as Medicine and Drug must be identified as prescriptions or non-prescription and type
7082 Incomplete commodity description: Clothes or Textiles are too vague for Customs
7083 Incomplete commodity description: Dangerous Goods and Hazardous Materials must be identified by the proper shipping name
7084 Incomplete commodity description: Printed Material, Training Material, Gifts, Promotional Items, & Personal Items are too vague for Customs
7085 Incomplete commodity description: Samples and Parts are too vague for customs. Please include type, name and use for these items
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 32
Error # (Field tag 2) Error Message (Field tag 3)
7086 Incomplete commodity description: A commodity description is required for all international shipments
7091 Selected Terms of Sale is invalid
7092 Freight and Insurance amounts are not required for Terms of Sale FCA and EXW
7093 Freight and Insurance amounts are required with Terms of Sale: CIP, DDP, & DDU
7094 Freight charges are required, Insurance amount not allowed for Terms of Sale CPT
7095 The freight and insurance amounts must be greater than zero for indicated Terms of Sale
7096 Incomplete commodity description: Please include a complete description
7097 An Export Identification Number is required
7098 The shipment XTN is not required when FedEx is filing
7099 Invalid Delete Transaction Format
7100 Please enter a valid License Exception Symbol for this commodity
7101 Only one of the following can be selected for a commodity: Export License, ITAR Exemption, or License Exception symbol
7102 A valid expiration date is required for all shipments moving under an export license
7103 A valid Export Cargo Classification Number (ECCN) is required with an export license or symbol
7104 A valid Harmonized code is required for all commodities within the shipment when SED is required
7105 A valid Mexico State code is required for shipments moving under SED
7106 This shipment requires SED. Please Enter the XTN number or indicate AES/FTSR Exemption
7107 U.S. Customs requires all shippers to identify if a forwarding Agent is involved
7108 Parties to Transaction not specified. Related parties must have minimum 10% ownership
7109 Please indicate if this shipment is a Routed Export Transaction
7110 U.S. Principal Party information is needed or select routed Export Transaction
7111 U.S. Principal Party of Interest must reside in the United States
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 33
Error # (Field tag 2) Error Message (Field tag 3)
7112 Please enter a valid export license with format ANNNNNN
7113 Shipper filing AES, not allowed to enter: Export License, ITAR Exemption, License Exception Symbol, ECCN or Export License Expire Date
7114 Please provide complete U.S. Principal Party of Interest data or use shipper’s information
7115 If SED does not apply or Forwarding Agent is No. U.S. PPI data should not be populated
7116 U.S. Principal Party information is not required for Shipper Filed AES
7117 AES/FTSR Exemption is not allowed if Export License, ITAR Exemptions or License Exemption symbol
7118 A valid Customs Value must be entered on all international shipments
7119 Broker country must be the same as the recipient country
7120 Saturday delivery not allowed with Broker Select
7121 Broker selected but required broker data fields are missing
7122 Broker Select option not allowed for selected service type
7123 Broker Select option not allowed for this destination country
7124 Partial Intermediate Consignee details
7125 Invalid customs value
7126 Carriage value exceeds customs value
7127 No other SED Fields required when FICE is present
7128 Emerge destination must be US or PR
7129 Emerge Shipment ID is invalid
7130 Emerge Merchant ID is invalid
7131 The selected Service type is not allowed with Emerge
7132 Saturday pickup is not allowed with Emerge
7133 Emerge not allowed for service IPF and IEF for H3 delivery areas
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 34
Error # (Field tag 2) Error Message (Field tag 3)
7134 Broker Select Option (BSO) not allowed with Emerge
7135 Dry Ice shipment not allowed with Emerge
7136 Signature release is not allowed with Emerge
7137 FICE type code is invalid or missing
7138 FICE destination country is invalid
7139 FICE origin country is invalid
7140 FICE number is required
7141 FICE expiration date format must be MMDDCCYY
7142 FICE does not allow document shipments
7143 Freight Services are not allowed to Hawaii
7144 IPFS/IEFS shipment does not meet minimum weight or dimensional restrictions
7145 Booking Number required for IPFS/IEFS. Call FedEx Freight Customer Service 1-800-332-0807 to obtain booking number
7147 Shipper’s Load and Count (SLAC) required for IPFS/IEFS service: must be numeric value 1 to 99,999
7148 IPFS/IEFS limits drop off types to values 1, 2, and 5
7149 Selected Service requires Dim length, width, and height
7150 Hold at location phone is required when HAL is selected
7151 Invalid service type for FICE shipment
7152 Broker Select Option (BSO) country requires a postal code served by FedEx
7158 FICE number is not required
7159 FICE expiration date is not required
7160 Entry number is required
7161 Entry number is not required
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 35
Error # (Field tag 2) Error Message (Field tag 3)
7162 FTZ code is required
7163 Invalid package sequence or package sequence exceeds package count
7164 Multi-piece shipment requires total shipment weight
7165 Multi-piece shipment requires master trknum and master form id fields
7166 Package count is required and must be numeric
7167 Invalid B13A filing option. Must be 1
7168 Inconsistent B13A filing option and Export Statement Data
7169 Invalid Export Permit number. Must be 5 to 10 alpha numeric characters
7170 Max Carriage/Declared Value exceeded
7171 Dry ice not allowed from the origin or to the destination
7172 Signature release is not allowed with Intra-Canadian 1 Day Freight
7390 Invalid packaging description code
7391 Only one commodity is allowed when the country of manufacture is XX
7392 For documents, a commercial invoice is not allowed if the country of manufacture is XX
7393 Description not valid for documents with value
7394 Commodity Customs Value cannot be greater than zero if the Commodity Description is "Correspondence/No Commercial Value"
7395 For documents, Customs Value cannot exceed $2500 if the Client Revision Indicator is 1
7396 For documents, the Client Revision Indicator cannot be 1 if the destination country requires an SED
7397 Invalid country of manufacture
7398 Release specified but no authorization number provided
7399 Unit Value cannot be greater than zero if the Commodity Description is "Correspondence/No Commercial Value"
8001 Account number field is empty
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 36
Error # (Field tag 2) Error Message (Field tag 3)
8002 Invalid account number
8003 Database problem on FedEx Mainframe
8004 Customer is cash only
8005 Customer is not known to FedEx database CHEERS
8006 Error with the name entered
8007 Error with the phone entered
8008 Error with the fax entered
8009 The meter number exists
800A iniGetStr(\%s\,\%s\,NULL,WorkBuffer,-1,\%s\) failed - errno
800B Initialization parameter required from section in file
800C Unknown or invalid transaction
800D Reply-to-client failed
800E Account and meter does not match
800F Could not retrieve device type for software type
8010 Invalid device type
8011 Invalid meter number - non-numeric in string
8012 Name and/or company required
8013 Street address required
8014 City required
8015 State required
8016 ZIP code required
8017 Country required
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 37
Error # (Field tag 2) Error Message (Field tag 3)
8018 Phone number required
8019 Invalid phone number - only digits are allowed
801A Invalid phone number - incorrect length
801B Invalid account number - only digits are allowed
801C Product version no longer supported or not defined
801D Account number required
801E The call to service ZIP Inquiry failed
801F Submitted postal code and state or province mismatch
8020 Invalid ZIP Code
8021 Could not obtain access numbers from phone service
8022 Could not obtain access numbers from phone service -- empty buffer
8023 Registration is down
8024 Invalid account or meter number
8025 Invalid account number - invalid length (maximum of 9 digits allowed)
8026 Transaction returned unknown status
8027 State or province abbreviation must be two characters
8028 Country abbreviation must be two characters
8029 Meter Number is required
8030 Cycle number is required
803A Invalid cycle number - only digits are allowed
803B Invalid cycle number
803C Invalid country on mainframe
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 38
Error # (Field tag 2) Error Message (Field tag 3)
803D Sign not found on mainframe
803E Recipient name and/or company required
803F Recipient address line 1 required
8040 Recipient city required
8041 Recipient state required
8042 Invalid weight unit of measurement
8043 Hold at location requires hold address
8044 Hold at location requires hold city
8045 Hold at location requires hold state
8046 Invalid label printer type
8047 Label media type must be 3, 4, 5 or 6
8048 Invalid combination of label type
8049 Invalid packaging/service combination
804A Invalid dry ice weight. Must contain one explicit decimal place
804B Invalid freight charge. Must contain two explicit decimal places
804C Invalid insurance charge. Must contain two explicit decimal places
804D Invalid tax misc charge. Must contain two explicit decimal places
804E Shipment request failed due to label creation error
804F Shipment Contents Records Total must be a numeric value between 0 and 50
8050 Invalid declared value. Must contain two explicit decimal places
8051 Invalid weight. Must be greater than zero and contain one explicit decimal place
8052 Invalid dimension unit of measurement
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 39
Error # (Field tag 2) Error Message (Field tag 3)
8055 Invalid COD amount. Must contain two explicit decimal places
8056 Invalid dry ice weight
8057 Invalid dry ice weight. Must contain one explicit decimal place
8058 Invalid carrier code
805A No ground account number
805B Invalid FedEx printer indicator
805C This FedEx Ground account can only be used when dropping off packages. To find the nearest drop off location, please call FedEx Customer Service at 1-800-Go-FedEx or go to fedex.com and click on Locations.
805D Internal FedEx Ship2 Server error (%s)
805E FedEx Vendor Product Name is required
805F FedEx Vendor Product Name contains incorrect data
8060 COD return tracking number required
8061 COD return address 1 required
8062 COD return postal code must be 5 or 9 digits
8063 COD return phone number must be 10 digits
8064 Dispatch number required
8065 Dispatch location required
8066 Unit quantity must be numeric
8067 Invalid commodity customs value. Must contain six explicit decimal places
8068 Invalid commodity unit value. Must contain six explicit decimal places
8069 Invalid commodity customs value 1. Must contain six explicit decimal places
806A Invalid commodity customs value 2. Must contain six explicit decimal places
806B Invalid commodity customs value 3. Must contain six explicit decimal places
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 40
Error # (Field tag 2) Error Message (Field tag 3)
806C Invalid commodity customs value 4. Must contain six explicit decimal places
806D Carriage value cannot exceed customs value
896E FedEx Vendor Product Platform is required
806F FedEx Vendor Product Platform contains incorrect data
8070 Invalid unit quantity
8071 Invalid commodity unit of measure
8072 Invalid commodity weight. Must contain one explicit decimal place
8073 Commodity unit value 1 must be numeric
8074 Commodity unit value 2 must be numeric
8075 Commodity unit value 3 must be numeric
8076 Commodity unit value 4 must be numeric
8077 Commodity unit value 1 required
8079 Invalid total customs value. Must contain two explicit decimal places
807A Commodity unit value 2 required
807B Commodity unit value 3 required
807C Commodity unit value 4 required
807D FedEx Vendor Product Version is required
807E FedEx Vendor Product Version contains incorrect data
8080 Total customs value must be numeric
8081 Invalid carriage value. Must contain two explicit decimal places
8082 Invalid recipient state
8083 Duties and taxes payment type required
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 41
Error # (Field tag 2) Error Message (Field tag 3)
8084 Invalid duties and taxes payment type
8085 Duties and taxes payer account number required
8086 Invalid duties and taxes payer account number. Contains non-numeric character
8087 Invalid duties and taxes payer account number. Length exceeds 9 digits
8088 Importer name required for commercial invoice
8089 Importer address 1 required for commercial invoice
8090 Importer city required for commercial invoice
8091 Importer phone number required for commercial invoice
8092 Importer country required for commercial invoice
8093 Internal FedEx routing error (8093)
8095 Invalid total shipment weight. Must contain one explicit decimal place
8096 Multi-piece shipment not allowed for requested package type
8097 Accumulated commodity weight(s) cannot exceed package weight for single piece or total shipment weight for MPS
8098 Invalid Alcohol Volume. Must contain three explicit decimal places
8099 Invalid Alcohol Volume. Length exceeds 6 digits
809E Invalid Alcohol Packages (number of units). Length exceeds 3 digits
8100 Unable to communicate with the mainframe
8101 Invalid ground account number
8102 Invalid EPDI code
8103 Invalid printer code
8104 Invalid software version for this transaction
8105 Invalid origin indicator
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 42
Error # (Field tag 2) Error Message (Field tag 3)
8106 Invalid meter indicator
8107 Invalid ACU indicator
8108 Master meter number cannot be null
8109 Invalid software ACU indicator combination
810A Internal FedEx Registration error(810A)
810B Internal FedEx Registration error(810B
810C Internal FedEx Registration error(810C)
810D Internal FedEx Registration error(810D)
810E Internal FedEx Registration error(810E)
810F Internal FedEx Registration error(810F)
8110 Internal FedEx Registration error(8110)
8111 Invalid solution type
8112 Invalid master meter number
8113 Internal FedEx Registration error(8113)
8114 Internal FedEx Registration error(8114)
8300 Internal consistency error – bad transaction passed to CheckLength
8301 Receive data underflow
8302 Receive data overflow
8500 Tracking number is required for SPOD
8501 Request type is required for SPOD
8502 Letter format for SPOD must be 1 (PNG format)
8503 The recipient fax number is non-numeric
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 43
Error # (Field tag 2) Error Message (Field tag 3)
8504 The recipient fax mail country must be US or CA
8505 The recipient country must be US or CA
8506 Signature Proof of Delivery is currently unavailable
8507 Invalid Maximum Location Count
8508 Invalid Beginning Record Index
8509 Invalid Packaging Supplies Flag
850A Invalid Packaging Supplies Flag and Country combination
850B Invalid Packing Services Flag
850C Invalid Packing Services Flag and Country combination
850D Invalid FedEx Returns Flag
850E Invalid FedEx Returns Flag and Country combination
850F Invalid Return Shipment indicator
8510 Dangerous Goods is invalid for value found in Return Shipment Indicator
8511 COD is invalid for value found in Return Shipment Indicator
8512 Variable Handling Type is invalid for value found in Return Shipment Indicator
8513 InSight Shipment Content Capture not allowed with Returns
8514 MPS is not allowed for Intra Canada E2 Service with Fedex PAK packaging
8515 Returns are not available with legacy label type
8516 Print Return Label feature is not available with future day shipping
8517 URL Email Address cannot exceed 120 characters
8518 URL Email Address cannot exceed 200 characters
8519 Item Description must contain between 1 and 80 characters
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 44
Error # (Field tag 2) Error Message (Field tag 3)
851A Invalid Distance Unit of Measure
8520 Shipment Content Records Total cannot be greater than zero for the Returns Type indicated
8521 Signature Option is not supported for legacy labels
8522 Alcohol shipments are not allowed for Hold at Location
8523 Signature Option not available with Freight services
8524 Invalid Purpose of Shipment Code
8525 Invalid Document Description Code
8601 Unknown transaction
8602 Insert failure
8603 Tracking number field is blank
8604 Tracking number not found in the master database
8605 Tracking number is not a master tracking number
8995 FedEx unable to process shipment at this time
8996 Your billing account number cannot be validated at this time
8997 International ship transaction failed
8998 An intermediate transaction failed (ZIP Validation)
8999 An intermediate transaction failed (Service Availability)
9800 Fatal Application Error detected in Close Process
9801 Error detected reading file in GSE Directory for Close Process
9802 Shipment Transactions are Queued in Ground Shipment Engine
9803 No Ground Shipping Element found for Meter/Acct
9804 No Shipments found for Close to process
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 45
Error # (Field tag 2) Error Message (Field tag 3)
9805 No Manifest Files found in GSE Directory for Manifest-only request for meter
9806 A close request has already been processed for the requested date/time
9807 Unrecoverable error from FSS
9808 Error detected: Could not create multiweight report
9809 Manifest cannot be created: All shipments in this close are deleted shipments
980A The Multiweight flag must to set to either R or S
980B Invalid value for the Manifest-Only flag : Valid values are Y N or 1
9900 Internal FedEx Ground Server error (9900)
9901 Please check the Recipient ZIP Code and state
9902 Service not allowed for ZIP or postal code
9904 Invalid broker country code
9909 Customer not found on Customer Profile Server
9910 Customer Profile Server database processing error
9911 No such attribute
9912 Attribute or value exists
9913 Record not found
9914 Entry already exists
9915 Customer Profile server database is not available
9916 Invalid or inadequate data for request
9917 Required data missing
9918 Invalid update mode
9919 Invalid search key
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 46
Error # (Field tag 2) Error Message (Field tag 3)
9920 Invalid search condition
9921 Database service initialization error
9922 Unknown database host
9923 Invalid or inadequate data for request
9924 Invalid or inadequate data for request
9925 Value cannot be deleted
9926 Customer Profile Service database processing error
9927 Unable to validate account on FSS
9928 Unable to register account on FSS
9929 Username/Password required
9930 ZIP or postal code does not match country and state or province
9980 Internal FedEx communication error to Tracking Server
9981 Invalid Search Type Code for selected carrier
9982 Invalid or missing Search Value
9983 Invalid tracking number for Carrier Code
9984 Invalid date range plus End date is before Begin date, Begin date is beyond 90 days, End date is beyond current date, Begin to end date is greater than 60 days, Begin date is not formatted, End date without begin date, Begin date without end date, Begin date is not formatted CCYYMMDD, End date is not formatted CCYYMMDD
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 47
Error # (Field tag 2) Error Message (Field tag 3)
9985 Paging token is not properly formatted
9997 Dispatch transactions not allowed at this time
9998 Dispatch transactions not allowed at this time
9999 Signature release not allowed for COD
E500 Trace messages
E501 The async service call failed
E502 Invalid Carrier Code
E503 Invalid Service Type
E504 Invalid Packaging Type
E505 Service type requested did not match Express/Ground request
E506 URSA hard error detected
E507 URSA soft error detected
E508 There were no services found for the request criteria
E509 Postal code is a post office Box
E510 Postal code not served
E511 Invalid postal code
E512 Postal code not found
E513 Wrong format for country selected
E514 Country not found in URSA
E515 Service was not found
E516 Service not allowed
E517 Requests for list rates are not allowed for international
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 48
Error # (Field tag 2) Error Message (Field tag 3)
E518 Request for Express rates returned error
E519 Request for Ground rates returned error
E520 Common rating error (both Express and Ground)
E521 Service requested is not allowed with Carrier Code requested
E522 Package type requested is not allowed with Carrier Code requested
E523 Invalid weight
E524 Invalid dimensions
E525 The Declared Value / Currency Code is not equal to the Declared Value of the Origin Country
E526 Service Availability is down or transaction has timed out. Try request again later
E527 Internal Rate / Service Availability error (E527)
E528 Internal Rate / Service Availability error (E528)
E529 Internal Rate / Service Availability error (E529)
E530 Internal Rate / Service Availability error (E530)
E531 Internal Rate / Service Availability error (E531)
E532 Internal Rate / Service Availability error (E532)
E533 Internal Rate / Service Availability error (E533)
E534 Internal Rate / Service Availability error (E534)
E535 Internal Rate / Service Availability error (E535)
E536 Internal Rate / Service Availability error (E536)
E537 Internal Rate / Service Availability error (E537)
E538 Internal Rate / Service Availability error (E538)
E539 Internal Rate / Service Availability error (E539)
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 49
Error # (Field tag 2) Error Message (Field tag 3)
E540 Internal Rate / Service Availability error (E540)
E541 Internal Rate / Service Availability error (E541)
E542 Internal Rate / Service Availability error (E542)
E543 Internal Rate / Service Availability error (E543)
E544 Internal Rate / Service Availability error (E544)
E545 Internal Rate / Service Availability error (E545)
E546 Internal Rate / Service Availability error (E546)
E547 Internal Rate / Service Availability error (E547)
E548 Internal Rate / Service Availability error (E548)
E549 Invalid Service type/Package type combination
E550 Invalid destination country
E551 Internal Rate / Service Availability error (E551)
E552 Account number marked for delete
E553 Unable to rate a non-revenue account
E554 Invalid customer account number
E555 Custom Rate is temporarily unavailable, list Rate is returned
E556 No hold at location service to this destination
E557 Saturday delivery is not available to destination
E558 Selected Service is not available to this destination
E559 Dangerous goods not allowed to this destination
E560 Dry Ice is not allowed for this service type or destination
E561 Currency Code for Intra-CA request must CAD
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 50
Error # (Field tag 2) Error Message (Field tag 3)
E562 FedEx Home Delivery premium services are not available to this destination
E563 FedEx Home Delivery Saturday services are not available to this destination
E564 COD amount is not within the limits for this collection type
E565 Residential Delivery is not available for this destination
E566 Shipments may require one additional day in transit to your destination ZIP code
E567 Ground COD requires a COD Customer Amount
E568 Ground COD requires a COD Collection Type
F001 Invalid state code
F002 Missing recipient country
F003 Only International can be processed
F004 Dimension length is not numeric
F005 Dimension width is not numeric
F006 Dimension height is not numeric
F007 Declared value is not numeric
F008 Package count is missing
F009 Package count is not numeric
F00A Invalid country
F00B Invalid recipient country
F00C Service type is missing
F00D Dimension width is greater than 99
F00E Package weight is missing
F00F Package weight is not numeric
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 51
Error # (Field tag 2) Error Message (Field tag 3)
F010 Recipient ZIP Code is missing
F011 Date is non-numeric
F012 Invalid date
F013 Date cannot be less than current date
F014 Date cannot be more than 7 days in the future
F015 Dangerous goods class is missing
F016 Cargo Aircraft is not allowed with this service
F017 Invalid dangerous goods class
F018 Invalid tracking number
F019 Invalid tracking number
F01A Invalid tracking number
F01B Invalid tracking number type
F01C URSA state doesn't match recipient state
F01D Shipper ZIP Code is missing
F01E Failure to properly access an *.INI file
F01F Weight type neither pounds (LBS) nor kilograms (KGS)
F020 Currency not found in *.INI file
F021 Invalid currency type
F022 Package count 1 is missing
F023 Package count 2 is missing
F024 Package count 3 is missing
F025 Package count 4 is missing
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 52
Error # (Field tag 2) Error Message (Field tag 3)
F026 Package count 1 is non-numeric
F027 Package count 2 is non-numeric
F028 Package count 3 is non-numeric
F029 Package count 4 is non-numeric
F02A Weight 1 is missing
F02B Weight 2 is missing
F02C Weight 3 is missing
F02D Weight 4 is missing
F02E Weight 1 is non-numeric
F02F Weight 2 is non-numeric
F030 Weight 3 is non-numeric
F031 Weight 4 is non-numeric
F032 Customs value 1 is missing
F033 Customs value 1 is non-numeric
F034 Customs value 2 is non-numeric
F035 Customs value 3 is non-numeric
F036 Customs value 4 is non-numeric
F037 Package count is greater than 999
F038 Package weight is zero
F039 Error opening input transaction
F03A International Priority Freight Service not available to this country
F03B International Priority Freight Service dimension height is greater than 70 inches
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 53
Error # (Field tag 2) Error Message (Field tag 3)
F03C Invalid sender country
F03D Missing sender country
F03E Drop off not available with this service
F03F Saturday Pickup and Saturday Delivery mutually exclusive
F040 Inconsistent dimension and weight units. Use CM with KG and IN with LB
F041 Invalid Alcohol Type: Alcohol type is required and must be B, W, S, A or L
F042 Invalid Alcohol Package Type: Alcohol package type is required and must be BL, BT, CS, CN or OT
F043 Invalid Alcohol Package quantity. Alcohol package quantity is required and must be a numeric value
F044 Invalid Alcohol Volume: Alcohol volume is required and must contain a numeric value
F045 Recipient phone number is required when alcohol flag is Y
F046 Origin country must be US for alcohol shipments
F047 Signature release not allowed with alcohol shipments
F048 Sender is not eligible for alcohol shipping
F049 Alternate sender name or alternate company name is required
F04A Alternate Sender Address phone is required
F04B Alternate sender address line 1 is required
F04C Alternate sender city is required
F04D Alternate sender state is required
F04E Alternate sender country requires a postal code served by FedEx
F04F Alternate sender country is blank or invalid
F050 Cash only account
F051 Meter logon failed
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 54
Error # (Field tag 2) Error Message (Field tag 3)
F052 Sender postal code state/province do not match
F053 Hold at location postal code state/province do not match
F054 Alternate sender postal code state/province do not match
F055 Invalid recipient or third party account
F056 Broker postal code and state/province do not match
F057 Invalid Sender postal code format for specified country
F058 Sender country requires a postal code served by FedEx
F059 Invalid Recipient postal code format for specified country
F05A Recipient country requires a postal code served by FedEx
F05B Invalid Broker Select (BSO) country
F05C Invalid Broker Select (BSO) postal code format for specified country
F05E Invalid U.S. Principal Party of Interest postal format for specified country
F05F U.S. Principal Party of Interest country requires a postal code served by FedEx
F060 Invalid Intermediate Consignee country
F061 Invalid Intermediate Consignee postal format for specified country
F062 Invalid Intermediate Consignee country requires a postal code served by FedEx
F063 Invalid Hold at Location country
F064 Invalid Hold at Location postal format for specified country
F065 Hold at Location requires a postal code served by FedEx
F066 Invalid Alternate Sender postal code format for specified country
F067 U.S. Principal Party of Interest postal code state/province do not match
F068 Saturday hold at location is not available for selected service type
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 55
Error # (Field tag 2) Error Message (Field tag 3)
F069 Intermediate Consignee postal code and state/province do not match
F06A Invalid Carrier code
F06B Invalid number of items
F06C Invalid weight
F06D Invalid declared value
F06E Invalid dry ice weight
F06F Invalid item description
F070 Invalid URL email address
F071 Invalid shipper phone
F072 Invalid service and packaging combination
F073 Invalid Middleware Software Version
F074 Invalid shipper state
F075 Invalid form ID
F076 Invalid merchant phone number
F077 XML Parser error
F078 Invalid account number
F079 Invalid meter number
F07A Invalid payor type
F07B Invalid shipper name
F07C Either shipper name or shipper company is required
F07D Invalid shipper company
F07E Invalid shipper address line 1
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 56
Error # (Field tag 2) Error Message (Field tag 3)
F07F Invalid shipper address line 2
F080 Invalid shipper city
F081 Invalid shipper email address
F082 Invalid recipient name
F083 Invalid recipient company
F084 Invalid recipient address line 1
F085 Invalid recipient address line 2
F086 Invalid recipient city
F087 Invalid recipient state
F088 Invalid recipient phone
F089 Invalid recipient email address
F08F Invalid item description
F090 Invalid reference information
F092 Only weekday delivery is allowed with Ground service
F093 Invalid RMA number
F094 Invalid return shipment indicator
F095 COD is not allowed with returns
F096 Alcohol is not allowed with returns
F097 Emerge is not allowed with returns
F098 Dangerous Goods are not allowed with returns
F099 Invalid Hold at Location city
F09A Recipient name and/or company name required
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 57
Error # (Field tag 2) Error Message (Field tag 3)
F09B Variable handling not allowed with returns
F09C Origin not allowed with given service
F09D Destination not allowed with given service
F09E Invalid Client Software Version
F09F Specified Signature Service not allowed with given service
F100 Invalid value for Signature Service
F490 The FedEx RATING service is not responding
F491 The FedEx ROUTING service is not responding
F492 The FedEx AIRBILL service is not responding
F493 The FedEx SHIP service is not responding
F494 The FedEx ADMIN service is not responding
F498 Resources are unavailable to service your request (F498)
F500 You must provide a billing account number
F501 Please specify weight in whole numeric pounds
F502 Please specify dry ice weight in whole numeric pounds
F503 Please enter declared value in whole numeric dollars
F510 Tracking number must be numeric
F511 Customs value must be numeric
F512 Carriage value must be numeric
F513 Carriage value exceeds Customs value
F520 Maximum length exceeded by length entered
F521 Maximum girth exceeded by girth entered
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 58
Error # (Field tag 2) Error Message (Field tag 3)
F530 Unable to track package %s. Airbill not found
F54A Invalid value for FedEx COD Add Freight tag
F560 <global error message>
F570 Weight [ weight ] [ lbs/kgs ] exceeds max of [ weight from country.txt ] for [ country ]
F571 COD Amount is not within limits for this collection type
F572 COD Amount is not within limits for this collection type
F573 COD Amount must be under $25000
F574 Freight charges cannot be calculated
F575 FedEx Home Delivery not allowed with COD or ECOD
F576 COD not allowed with payment Type
F577 When Rate Indicator is 1, COD Freight Flag should be 1, 3, 5 or N
F578 Valid Freight Flags are 1-6 or N when Rate Indicator is 2
F579 Invalid value for COD Add Freight Flag
F57A Rate Indicator must be 1 or 2 if present
F57B Invalid value for COD Add Freight Flag
F57C Recipient Postal code does not match Master Recipient Postal code
F57D Invalid service type for COD
F57E If COD Add Freight Flag (186) equals 7, 8 or 9 for the last package, then no other first or intermediate package can have COD Flag=Y
F57F COD Add Freight Flag cannot be 7, 8 or 9 for any package other than the last package of MPS
F581 Hazardous Materials not allowed with this service type
F582 Hazardous Materials not allowed to or from these destinations
F583 Sender Address Line 1 does not match Master Sender Address Line 1
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 59
Error # (Field tag 2) Error Message (Field tag 3)
F584 Sender Address Line 2 does not match Master Sender Address Line 2
F585 Sender city does not match Master sender city
F586 Sender state does not match Master Sender state
F587 Hazardous Materials not allowed with Return Manager or Net Return Shipments
F588 Sender Postal code does not match Master Sender Postal code
F58A Importer phone must be 10 digits
F58B Broker phone must be 10 digits
F58C Sender Address country and Alternate Sender Address country must be the same
F58D Invalid origin and destination pair for Commercial invoice upload
F58E Invalid or missing data elements to complete Commercial Invoice upload
F58F Invalid or missing data elements to complete Commercial Invoice upload
F590 Invalid or missing data elements to complete Commercial Invoice upload
F591 Invalid FTSR exemption number for this service
F592 Recipient state does not match Master recipient state
F593 Invalid or missing AES or FTSR exemption number
F595 Invalid AES or FTSR Exemption number for this service
F599 Recipient Address Line 1 does not match Master Recipient Address Line 1
F59A Recipient Address Line 2 does not match Master Recipient Address Line 2
F59B Recipient city does not match Master Recipient city
F59C COD Add Freight flag cannot be 5 or 6 if variable handling is not present
F59D Custom Rate is temporarily unavailable
F59E Home Delivery Phone Number is required when Home Delivery Type is 1 or 3
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 60
Error # (Field tag 2) Error Message (Field tag 3)
F59F Home Delivery Date is required when Home Delivery Type is 1
F5A0 Invalid ZIP Code
F5A1 Zip Code is a PO Box or Zip Code not found
F5A2 Sender Country code does not match Master Sender Country code
F5A3 Recipient Country code does not match Master Recipient Country code
F5A4 Invalid Zip Code format
F5A6 Zip Code and city or state mismatch
F5A7 Ship Date does not match Master Ship Date
F5A8 Future day shipment value does not match Master tracking number
F5A9 Invalid Variable Handling Options
F5AA Unimark and Zebra printer options are only available when Label Type is 2
F5AB FedEx Account Number Status has changed. Please contact your FedEx Account Representative.
F5AD ZIP Code or country is not served
F5AE Service Type does not match Master Service Type
F5AF Communications failure when performing transactions to JGCT
F5B0 Alternate Sender Contact Name and/or Alternate Sender Company name required
F5B1 Incomplete Alternate Sender Address Information
F5B2 Alternate Sender City required
F5B3 Alternate Sender State is required
F5B4 Invalid Alternate Sender Postal Code
F5B5 Invalid Alternate Sender Address Country Code
F5B6 Alternate Sender Address Postal Code must be six digits long
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 61
Error # (Field tag 2) Error Message (Field tag 3)
F5B7 Invalid Alternate Sender Address postal code format for this country
F5B8 Invalid Alternate Sender Address
F5B9 Alternate Sender Address Validation Failed
F5BA FDX Ground does not provide the residential accessorial service to PR
F5BB Alternate Return ZIP code must be 5 or 9 numeric digits
F5BC Alternate Return phone number is required
F5BD ZIP Code is missing
F5BE Commodity unit quantity can not have non-numeric characters
F5BF Invalid combination of label type, label printer type, and label media type
F5C0 Return Shipment Indicator must be 0, 1, 2, 3, or 4
F5C1 Number of pieces cannot be < 1 or >10
F5C2 Invalid label type for Return label - Label Type can only be '2'
F5C3 RMA number contains an invalid character
F5C4 RMA number cannot be greater than 20 characters
F5C5 Item description must be present and should be less than 80 characters
F5C6 Variable handling is not allowed for this package
F5C7 Alternate sender is not allowed for this package
F5C8 Future day shipping is not allowed for this package
F5C9 Account number and postal code does not match
F5CA The account number is cash-only
F5CB The specific Ground shipper does not exist on the Ground business systems
F5CC Unable to retrieve details: confirmation number not found
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 62
Error # (Field tag 2) Error Message (Field tag 3)
F5CD A call tag may only be cancelled by the shipper who originally requested it
F5CE Unable to cancel call tag: it has already been cancelled
F5CF The Ground system indicated the call tag cannot be cancelled
F5D0 The destination address is invalid, but it is in a serviceable area
F5D1 The destination address is not in a serviceable area
F5D2 Incomplete pickup address
F5D3 Inconsistent pickup country and state/province
F5D4 Invalid destination postal code
F5D5 The destination address is not in a serviceable area
F5D6 Invalid pickup postal code
F5D7 The pickup address is invalid but is in a serviceable area
F5D8 The pickup address is not in a serviceable area
F5D9 One or both address contain a mismatched state/province and postal code
F5DA A Call Tag pickup can not be requested for the requested day. Next available day is [date]
F5DB General error communicating with GBRS
F5DC Item Description field contain less than 1 or greater than 20 characters
F5DD Invalid PickUp Date, should be Future date
F5DE Residential Pickup Flag is invalid
F5DF If Residential Pickup Flag = 'N', then Business Close time is required and must contain a time between 08:00AM and 06:00PM
F5E0 FedEx unable to process call tag request at this time
F5E1 Unrecoverable internal error in JGCT
F5E2 Pickup date is required for call tag and it should be in YYYYMMDD format
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 63
Error # (Field tag 2) Error Message (Field tag 3)
F5E3 Package ready time is required for commercial and business pickups and it should be in HHMMSS format
F5E4 Residential pickup flag should be either Y or N
F5E5 Item description is required for call tag and it should be at least 1 and at most 20 characters
F5E6 Confirmation number is required for call tag cancellation
F5E7 Ground Call Tag request contains total pieces < 1 or > 99
F5E8 Invalid or non-numeric value is entered for the Total Pieces field
F5E9 Business Close Time does not contain a time between 08:00am and 06:00pm
F5EA Package Ready Time must contain a time between 08:00am and 06:00pm
F5EB If Residential Pickup Flag = 'N', then Package Ready Time must be earlier than the Business Close Time
F5EC Pickup Instructions field contains greater than 30 characters
F5ED Dispatch number is greater than 20 characters
F5EE Returns not available To or From location
F5F0 JCallTag System Error
F5F1 GBRS System Error
F5F2 JCallTag default business rule error code
F5F3 JCallTag more business rule error code
F5F4 GBRS default business rule error code
F5F5 The requested pickup date is not a business day
F5F6 The requested pickup date may not be more than 14 days from today
F5F7 CallTags are not supported in the selected country
F5F8 One or both addresses contain a mismatched state/province and postal code
F5F9 Invalid pickup hours; pickup hours cannot be earlier than 8:00 AM or later than 6:00 PM, and close time must be later than open time
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 64
Error # (Field tag 2) Error Message (Field tag 3)
F5FA Pickup type cannot be modified no or after the requested pick up date
F5FB Default JCallTag Error
FF4D Declared Value or Carriage cannot be greater than $100
F600 Registration not allowed from selected country
F601 Incomplete address for Address Verification request
F602 Invalid zip code for Address Verification request
F603 Authorization error while processing Address Verification request, Please contact FedEx FSM API hotline.
F604 General error processing Address Verification request
F605 Multiple errors occurred while processing Address Verification request
F606 Time-out error while processing Address Verification request
F607 Address Verification is currently unavailable
F608 Invalid or missing Apartment/Suite number
F609 Address number is not within the range for the street provided
F610 Street name was not found in postal code
F611 Combination of city/state/postal code was not found
F612 The Apartment/Suite number is not valid for this address
F613 Address requires an Apartment/Suite number
F614 Address number is within range for the street but no exact match was found
F615 Address was modified to achieve a match
F650 Invalid Address
F651 Invalid Origin Address
F652 Invalid Destination Address
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 65
Error # (Field tag 2) Error Message (Field tag 3)
F653 FedEx Locator unavailable – please try again later
F654 XML Parse Error in input
F655 No FedEx locations were found
F656 Invalid Parameters
F657 Cannot search for Hold At Location and Ground
F658 Cannot search for Saturday Service and Ground
F659 Cannot search for Dangerous Goods and Ground
F660 Cannot search for Ground and Self-Service
F65A Cannot search for Hold At Location and Self-Service
F65B Cannot search for Dangerous Goods and Self-Service
F65C Invalid phone number
F65D FedEx Locator is currently unavailable - please try again later
F65E Internal FedEx Locator Server Error
F65F Internal FedEx Locator Server Error
F660 Cannot search for Ground and Self-Service
F661 Internal FedEx Locator Server Error
F662 Internal FedEx Locator Server Error
F663 FedEx Locator Server Error
F664 FedEx Locator is currently unavailable - please try again later
F665 Internal FedEx Locator Server Error
F666 Internal FedEx Locator Server Error
F667 Internal FedEx Locator Server Error
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 66
Error # (Field tag 2) Error Message (Field tag 3)
F668 Invalid language code
F669 Invalid country code
F66A Ambiguous address - not enough information to locate
F66B Invalid country and language combination
F66C Invalid last dropoff hour
F66D Invalid last dropoff minute
F66E Invalid number of locations to return
F66F Invalid service type selection
F670 Invalid distance unit of measure
F671 Internal FedEx Locator Server Error
F672 Internal FedEx Locator Server Error
F673 Internal FedEx Locator Server Error
F674 Invalid phone number
F675 Invalid phone number
F676 Internal FedEx Locator Server Error
F677 Internal FedEx Locator Server Error
F678 Internal FedEx Locator Server Error
F679 Invalid dropoff time
F67A Internal FedEx Locator Server Error
F67B Internal FedEx Locator Server Error
F67C Internal FedEx Locator Server Error
F67D Phone number search not available
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 67
Error # (Field tag 2) Error Message (Field tag 3)
F67E US zip code must be 5 or 9 digits
F67F Canadian postal code must be 6 alphanumeric characters
F800 User ID must be at least three digits
F801 Invalid dimensional height
F802 Invalid dimensional width
F803 Invalid dimensional length
F804 Invalid dimensional units
F805 Declared value cannot exceed $25000
F806 Label format code must be 1, 2, or 3
F807 Label Type must be 1
F808 Label Printer Type must be 1, 2, 3, 4 or 5
F809 Label Media Type must be 3, 4, 5 or 6
F80A COD Flag must be Y or N
F80B COD Add Freight Flag must be Y or N or 1-9
F80C COD Collection Type must be 1, 2 or 3
F80D Home Delivery Flag must be Y or N
F80E Home Type must be 1, 2 or 3
F80F Home Delivery date must be 8 numeric digits
F80G COD Add Freight Flag cannot be set to Y if COD Flag is not set to Y
F810 Residential Delivery Flag must be Y or N
F811 Auto POD Flag must be Y or N
F812 AOD Flag must be Y or N
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 68
Error # (Field tag 2) Error Message (Field tag 3)
F813 Hazardous Materials Flag must be Y or N
F814 Date required for Date Certain Delivery Service
F815 Telephone number required for Date Certain Delivery Service
F816 Telephone number required for Appointment Delivery Service
F817 Additional Handling Flag must be 1 or 3
F818 Additional Handling Amount must be between $0.00 and $999
F819 Additional Handling Percentage must be between 0 and 999 percent (whole numbers only)
F81A When using Additional Handling Flag, either Additional Handling Amount or Additional Handling Percentage are required
F81B Date chosen for Date Certain Delivery Service is a holiday
F820 Ground Packaging type must be 01 only
F821 Ground Service Type must be 90 or 92
F822 Home Delivery Telephone number must be 10 numeric digits
F823 Electronic COD Flag must be Y or N
F824 Pre-Delivery Alert Flag must be Y or N
F825 COD and Electronic COD cannot both be used at the same time
F826 Cash or Guaranteed funds cannot be used with Electronic COD
F827 Combination of special services chosen are not valid for this shipment
F828 Electronic COD is not allowed with Bill Third Party
F829 COD is not allowed with Bill Collect unless AutoPOD is also selected
F82A Future Day Shipment Flag must be Y or N
F82B Recipient state or province cannot exceed 14 characters
F82C Recipient fax must be 10 digits
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 69
Error # (Field tag 2) Error Message (Field tag 3)
F82D Recipient fax cannot be greater than 15 digits
F82E Recipient pager number cannot be greater than 15 alpha-numeric characters
F82F Recipient IRS EIN number cannot be greater than 15 alpha-numeric characters
F830 Purchase order number cannot exceed 30 characters
F831 Invoice number cannot exceed 30 characters
F832 Customer reference number cannot exceed 30 characters
F833 Shipper contact name cannot exceed 35 characters
F834 Shipper company name cannot exceed 35 characters
F835 Shipper address line 1 cannot exceed 35 characters
F836 Shipper address line 2 cannot exceed 35 characters
F837 Shipper city cannot exceed 20 characters
F838 Shipper email address cannot exceed 35 characters
F839 Recipient contact name cannot exceed 35 characters
F83A Recipient company name cannot exceed 35 characters
F83B Recipient address line 1 cannot exceed 35 characters
F83C Recipient address line 2 cannot exceed 35 characters
F83D Recipient city cannot exceed 20 characters
F83E Recipient email address cannot exceed 35 characters
F83F Shipper contact name must be at least 3 characters
F840 Shipper company name must be at least 3 characters
F841 Shipper address line 1 must be at least 3 characters
F842 Shipper city must be at least 3 characters
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 70
Error # (Field tag 2) Error Message (Field tag 3)
F843 Recipient contact name must be at least 3 characters
F844 Recipient company name must be at least 3 characters
F845 Recipient address line 1 must be at least 3 characters
F846 Recipient city must be at least 3 characters
F847 Sender Name and/or company required
F848 Recipient Name and/or company required
F849 Invalid recipient state code for US
F84A Invalid recipient province code for Canada
F84B Invalid Shipper state code for US
F84C Invalid Shipper province code for Canada
F84D Shipper state or province cannot exceed 14 characters
F84E Shipper fax must be 10 digits
F84F Shipper fax cannot be greater than 15 digits
F850 Shipper pager number cannot be greater than 15 alpha-numeric characters
F851 Shipper IRS EIN number cannot be greater than 15 alpha-numeric characters
F852 Shipper phone required
F853 Recipient phone required
F854 Ship date required (format YYYYMMDD )
F855 Ship time required (format HHMMSS )
F856 Shipper Name and/or company must both be at least 3 characters in length
F857 Recipient Name and/or company must both be at least 3 characters in length
F858 When using FedEx Home Delivery, either Signature Service or Appointment Delivery is required when using AutoPOD
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 71
Error # (Field tag 2) Error Message (Field tag 3)
F859 Non-standard Container Flag must be Y or N
F85A User ID is a required field
F85B User ID cannot be greater than 40 characters
F85C Fatal Ground Ship Error - shipper object not instantiated
F85D Fatal Ground Ship Error - recipient object not instantiated
F85E Fatal Ground Ship Error - shipment object not instantiated
F85F Fatal Ground Ship Error - carrier object not instantiated
F860 Fatal Ground Ship Error - shipper address object not instantiated
F861 Fatal Ground Ship Error - recipient address object not instantiated
F862 Fatal Ground Ship Error - single package was not instantiated within shipment object
F863 Fatal Ground Ship Error - shipment object contains no single package objects within vector
F864 Shipper department name cannot be greater than 10 characters
F865 Recipient department name cannot be greater than 10 characters
F870 COD Add Freight flag is valid only if COD flag is Y
F900 Cannot ship from Puerto Rico
F901 User ID must be numeric
FA01 This payment type is invalid for selected destination or service
FA02 Girth + length exceeds maximum of 165 inches for service type
FC01 Unknown or invalid Email Label Server transaction
FC02 Internal Email Label Server error (FC02)
FC03 Internal Email Label Server error (FC03)
FC04 Internal Email Label Server error (FC04)
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 72
Error # (Field tag 2) Error Message (Field tag 3)
FC05 Internal Email Label Server error (FC05)
FC06 Internal Email Label Server error (FC06)
FC07 Label has already been cancelled
FC08 Invalid URL expiration date
FC09 Invalid Label Request date/timestamp
FC10 Internal Email Label Server error (FC10)
FC11 Invalid software version
FC12 Invalid software revision
FC13 Label has expired
FC14 Invalid contact name
FC15 Invalid contact phone
FC17 Internal Email Label Server error (FC17)
FC18 Email Label does not exist in the database with this tracking number
FC19 Label has already been accessed by return shipper
FC1B Internal Email Label Server error (FC1B)
FC1C Internal Email Label Server error (FC1C)
FC1D Internal Email Label Server error (FC1D)
FC1E Internal Email Label Server error (FC1E)
FC1F Internal Email Label Server error (FC1F)
FC20 Internal Email Label Server error (FC20)
FC21 Internal Email Label Server error (FC21)
FC22 Internal Email Label Server error (FC22)
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 73
Error # (Field tag 2) Error Message (Field tag 3)
FC23 Internal Email Label Server error (FC23)
FC24 Tracking number required for cancel
FC25 URL Expiration Date must be >= to today and < 30 days in the futur
FC26 URL Expiration Date is required
FCFF Internal Email Label Server error (FCFF)
FD01 COD Amount must be numeric
FE00 Special Service AOD not available to selected destination
FE01 Special Service Auto POD not available to selected destination
FE02 Special Service COD not available to selected destination
FE03 Special Service Electronic COD not available to selected destination
FE04 Special Service Hazardous Materials not available to selected destination
FE05 Special Service Pre-Delivery Alert not available to selected destination
FE06 FedEx Home Delivery Special Service Date Certain not available with selected service
FE07 FedEx Home Delivery Special Service Delivery by Appointment not available to selected destination
FE08 FedEx Home Delivery Special Service Evening Appointment not available to selected destination
FE09 FedEx Home Delivery Special Service Signature Delivery not available to selected destination
FE0A The Home Delivery service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE0B The residential delivery service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE0C The commercial delivery service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE0D Shipments for Home Delivery service must be designated as residential delivery also
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 74
Error # (Field tag 2) Error Message (Field tag 3)
FE0E Delivery date for Home Delivery Date Certain service cannot be more than 16 in future
FE0F Delivery date for Home Delivery Date Certain service cannot be more than 6 days in future
FE10 User ID not found in customer profile subscriber database
FE11 The Auto POD service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE12 The COD service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE13 The Electronic COD service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE14 The Hazardous Materials service selected requires authorization before use. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE15 Special Service Pre-Delivery Alert not available for this user ID
FE16 Special Service AOD not available for this user ID
FE17 Special Service Delivery by Appointment not available for this user ID
FE18 Special Service Evening Appointment not available for this user ID
FE19 Special Service Signature Delivery not available for this user ID
FE1A Pre-Delivery Alert requires either Recipient Email ID or Fax number exclusively, but not both
FE1B Either Recipient Email ID or Fax number must be used with Pre-Delivery Alert
FE1C Declared value is not in the correct Format
FE1D COD Amount requires two explicit decimal positions ( i.e. 9.99 formatting )
FE1E Total Package Weight requires one explicit decimal position ( i.e. 9.9 formatting )
FE1F Additional handling charge amount requires two explicit decimal positions ( i.e. 9.99 formatting )
FE20 Optional Message for Pre-Delivery Alert cannot exceed 74 characters
FE21 Email Address for Pre-Delivery Alert cannot exceed 120 characters
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 75
Error # (Field tag 2) Error Message (Field tag 3)
FE22 Fax number for Pre-Delivery Alert must be 15 digits only
FE23 Fax number for Pre-Delivery Alert cannot exceed 15 digits
FE24 FedEx Ground Signature Service not available when shipment is not selected for FedEx Home Delivery
FE25 FedEx Ground Date Certain Delivery Service not available when shipment is not selected for FedEx Home Delivery
FE26 FedEx Ground Evening Delivery Service not available when shipment is not selected for FedEx Home Delivery
FE27 FedEx Ground Appointment Delivery Service not available when shipment is not selected for FedEx Home Delivery
FE28 Cannot create shipment - maximum of 20 duplicate FedEx Ground tracking numbers encountered on FedEx Ship Server - please contact FedEx for assistance.
FE29 COD Collection Type cannot be 2 or 3 when a shipment is Electronic COD
FE2A Cannot create shipment - FedEx Ground tracking number already exists on FedEx Ship Server - please contact FedEx for assistance to fix problem with duplicate tracking numbers.
FE2B Ground Shipping is not authorized for this user id - please contact FedEx for assistance in obtaining a FedEx Ground Account number.
FE2C Ground Shipping is not authorized for this user id - please contact FedEx for assistance in obtaining a FedEx Express Account number.
FE2D Residential Delivery not available for the destination
FE2E The FedEx Ground Home Delivery Service cannot be used outside the Continental U.S. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE2F The FedEx Ground Home Delivery Service is not available for the destination postal code chosen. Please contact 1-800-GO-FEDEX or your service representative for more information.
FE30 Home Delivery date is not a valid date
FE31 Optional Delivery Instructions for FedEx Home Delivery cannot exceed 74 characters
FE32 This shipment was designated as Residential Delivery but qualifies for FedEx Home Delivery. Please mark this shipment with the service 'FedEx Home Delivery' and re-ship.
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 76
Error # (Field tag 2) Error Message (Field tag 3)
FE33 This currency type for this shipment does not match the origin country - please use USD for US-originating shipments and CAD for Canada-originating shipments
FE34 Number of package records does not match with the Total package count
FE44 Fax number for Pre-Delivery Alert cannot exceed 10 digits when destination is US
FE50 FedEx Ground and FedEx Home Delivery shipments may require one additional day in transit to your destination zip code
FE51 FedEx Home Delivery Saturday service is not available to destination zip code
FE52 Please select a valid Date Certain delivery date
FF01 FedEx Ground Rating Error - dynamically defined at run time
FF02 FedEx Ground Rating Error - Package dimensions too large
FF03 FedEx Ground Rating Error - the Carrier Code provided is not supported
FF04 FedEx Ground Rating Error - Service Code not available for destination area
FF05 FedEx Ground Rating Error - Origin Postal Code does not match Origin country
FF06 FedEx Ground Rating Error - Destination Postal Code does not match Destination country
FF07 FedEx Ground Rating Error - FedEx Home Delivery Packages may not exceed 70 lbs in weight
FF08 FedEx Ground Rating Error - Appointment Delivery already requires a signature
FF09 FedEx Ground Rating Error - Appointment Delivery already allows consignee to select day and time of delivery
FF0A FedEx Ground Rating Error - You must select Appointment Delivery instead of Select and Evening Delivery
FF0B FedEx Ground Rating Error - AutoPOD must be accompanied by an accessorial which requires a signature
FF0C FedEx Ground Rating Error - Electronic C.O.D. can not be selected with a payment type of Bill 3rd Party
FF0D FedEx Ground Rating Error - Invalid weight value or invalid weight format
FF0E Future Day Shipment Flag is a required field
FF0F Future Day Shipment date cannot be more than 10 days in future
FF10 Could not establish a TCP/IP connection pool
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 77
Error # (Field tag 2) Error Message (Field tag 3)
FF11 Could not get an FSS CST TCP/IP connection
FF12 Communications failure when performing transactions to FSS
FF13 Could not logon to FSS
FF14 Communications failure attempting FSS Logon
FF15 FedEx Ground Ship Engine Error - communications failure when creating shipment queue
FF16 FedEx Ground Ship Engine Error - communications failure when adding shipment to queue
FF17 FedEx Ground Ship Engine Error - communications failure when deleting shipment from queue
FF18 FedEx Ground Ship Engine Error - could not logon to FSS when uploading shipment
FF30 FedEx Customer Profile Error - cannot access Customer Profile Database
FF31 Tracking Number Service Error - could not access tracking number service
FF32 Tracking Number Service Error - Ground Account number does not exist
FF33 Tracking Number Service Error - Invalid tracking number
FF34 Tracking Number Service Error - Invalid tracking number length
FF35 Tracking Number Service Error - Invalid account number
FF36 Tracking Number Service Error - Invalid start number
FF37 Tracking Number Service Error - Invalid end number
FF38 Tracking Number Service Error - Invalid package number range
FF39 Tracking Number Service Error - unexpected tracking number service error
FF3A FedEx Ground Tracking number not found in system
FF3B FedEx Ground Tracking number must be 15 numeric digits in length
FF3C Invalid weight for FedEx Ground Service - exceeds 150 pound limit
FF3D Invalid weight for FedEx Ground Home Delivery Service - exceeds 70 pound limit
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 78
Error # (Field tag 2) Error Message (Field tag 3)
FF3E Invalid weight for FedEx Ground Service to Canada - exceeds 150 pound limit
FF3F Invalid weight for FedEx Ground Service to Canada - exceeds 70 pound limit
FF40 Account used as third-party billing account for Ground Shipping is a FedEx non-revenue account number
FF41 Recipient contact name required when using FedEx Home Delivery Services Date Certain, Evening Delivery or Appointment Delivery
FF42 Pre-Delivery Alert Error - Recipient Email address is not in the format of XXXX@YYYYY.ZZZ
FF43 No pickup on Saturday, Sunday or holiday
FF45 Carrier Code must be FDXG for FedEx Ground Shipments
FF46 FedEx Account number used for third-party billing is not authorized for billing ground shipments
FF47 Automatic subscription failed
FF48 NetReturn only available with service type 92
FF49 NetReturn only available with pay type 1
FF4A Customer Reference Number is missing
FF4B Purchase Order Number is missing
FF4C Invoice Number is missing
FF4D Declared Value or Carriage cannot be greater than $100
FF4E Label Generation Failure: Could not create label
FF4F Label Generation Failure: Communications failure connecting to Label Server
FF50 Invalid Variable Handling Charge Level. Only available with null 0 or 1
FF51 Invalid Variable Handling type value. Only available with be 1, 2, 3, or 4
FF52 Invalid Variable Handling Charge value. Only valid between 0 and 99999.99
FF53 Failed to connect to Email label server
FF54 Failed to send the Email Label Create Request
Tagged Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 79
Error # (Field tag 2) Error Message (Field tag 3)
FF55 Failed to parse the Create Email Label Response
FF56 Failed to send the Email Label Cancel Request
FF57 Failed to parse the Email Label Cancel Response
FF5B Element FDXShipRequestLabelCustom has an invalid value
FFF0 FedEx Ground Parameter Validation System Failure
FFFF FedEx Ground Customer Reference Information cannot exceed 30 characters
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 80
XML Transaction Error Messages
Error Code Error Code Description
201 FedEx XML Gateway could not create Socket Connection to Server
202 FedEx XML Gateway could not open Socket Connection to Server
203 FedEx XML Gateway could not write on Client Socket
204 FedEx XML Gateway could not read on Client Socket
205 FedEx XML Gateway timed out on socket waiting for reply from server
206 ASN.1 Encoding Error 206
207 ASN.1 Encoding Error 207
208 ASN.1 Encoding Error 208
209 ASN.1 Encoding Error 209
210 ASN.1 Encoding Error 210
211 ASN.1 Encoding Error 211
212 ASN.1 Encoding Error 212
213 Unable to communicate with FedEx.com
1792 Failed to Insert Shipment into Database
1794 The Customer Identifier (Meter) is not in the database
2402 FedEx Tracking is Currently Unavailable
2404 FedEx Tracking has received an internal error
2406 No Response From FedEx Tracking Server
2408 Cannot ship using cash only account
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 81
Error Code Error Code Description
2410 Document description required for document description
2412 Commodity information required for non-document description
2414 Customer identifier not set up for international shipments
2416 Customer identifier not set up for domestic shipments
2417 Invalid SearchType in request
2418 Invalid CarrierType in request
2419 Invalid Tracking Number
2420 Cannot track by Ground PO with Express carrier type
2421 Cannot track by Ground Customer Reference with Express carrier type
2422 Cannot track by Ground Invoice number with Express carrier type
2423 Cannot track by Ground Shipment ID with Express carrier type
2424 Cannot track by Express MPS with Ground carrier type
2425 Cannot track by Express Reference with Ground carrier type
2426 Account number required for track by reference
2427 Door Tag number cannot be tracked for Ground carrier type
2428 Invalid date range - End date is before start date
2429 Invalid date range - End date is beyond current date
2430 Invalid date range - Start to end date is greater than 60 days
2431 Carrier type required with reference type tracking
2432 Invalid or missing search value
2433 Invalid tracking number for carrier code
2434 Invalid search type code for selected carrier
2435 Invalid date range - Start date is beyond 90 days
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 82
Error Code Error Code Description
2436 Invalid date range - Start date without end date
2437 Invalid date range - End date without start date
2438 Paging token is not properly formatted
2502 Could not connect to Ground Shipping
2504 Cannot find ground shipping host
2506 Cannot create socket for ground shipping
2508 Failed to send ground ship request
2510 Failed to recieve ground ship response
2512 Ground Shipping is currently unavailable
2514 The broker postal code is invalid
2516 The account is not authorized for Ground Dispatch
2518 There is no ground account number associated with this FedEx account
2520 A carrier type is required to track by customer reference
2521 Insight shipment contents capture not allowed with Returns
3102 Service call failed
4353 Airbill already deleted - delete request ignored
4354 Communications response from service uncertain - no reply message found
4355 Unexpected reply from service
4356 The service call failed
4357 WARNING - Receive data overflow for transaction type
4358 Rate request failed
4359 URSA request failed
4360 No courtesy rate provided for pay types bill recipient, bill third party, or bill credit card
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 83
Error Code Error Code Description
4608 Service type does not allow alcohol
4609 No COD allowed for Bill Recipient
4610 No COD allowed for Bill Third Party
4611 Unknown or invalid transaction
4612 Bad command line arguments
4613 Service type does not allow inaccessible dangerous goods
4614 Shipment exceeds max declared value for this service
4615 Maximum declared exceeded for this customer/service
4616 Insufficient declared value for this service
4617 Length, width or height cannot be 0
4618 Girth + length exceeds maximum for service type
4619 Length exceeds maximum inches for service type
4620 Service type does not allow accessible dangerous goods
4621 Express Saver service not allowed for Bill Recipient/Bill Third Party
4622 Package length, width and height dimensions must each be at least 7 inches for service type
4623 Recipient address, ZIP, and phone number required
4624 Service type does not allow dry ice
4625 Puerto Rico destinations not valid via Domestic Ship - use International
4626 Hold-at-location requires hold address and ZIP
4627 Release specified but no authorization number provided
4628 No COD allowed from FedEx Ship
4629 No Economy Letter service available from FedEx Ship
4630 Release not allowed on Dangerous Goods shipment
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 84
Error Code Error Code Description
4631 No HAL with Inside/Residential Delivery
4632 Only US domestic origination allowed from FedEx Ship
4633 Invalid package count
4634 Saturday delivery to Hawaii destinations not available
4635 No hold-at-location for service type on Saturday
4636 No Saturday delivery for freight
4637 Saturday delivery allowed only for Thursday ship date on economy service
4638 Saturday delivery allowed only for Friday ship date on priority service
4639 Service type does not allow Saturday delivery
4640 No Saturday delivery with commitment
4641 Saturday delivery to Alaska not valid with commitment
4642 Saturday pick-up only available on Saturday ship date
4643 Saturday pick-up for Hawaii origins not available
4644 No Saturday pick-up for freight shipments
4645 No Saturday pickup on service type with commitment
4646 Service type not supported or defined
4647 Hawaii origin/destination not allowed on service type
4648 Service does not allow dimmed packaging
4649 Service type not valid with commitment
4650 Receive data underflow for transaction type
4651 The service call failed
4652 Submitted weight evaluates to 0
4653 Dry ice specified but dry ice weight evaluates to 0
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 85
Error Code Error Code Description
4654 Saturday delivery and Sunday delivery are mutually exclusive
4655 Inconsistent - weight is less than dry ice weight
4656 Invalid weight for service type - exceeds pound limit
4657 Invalid weight for service type - below pound limit
4658 Weight exceeds maximum pounds for service type
4659 Length and girth + length too small for submitted weight and service type
4660 No COD allowed with service
4661 Bad ZIP format
4662 Reply-to-client failed for reason
4663 An URSA soft error was trapped
4664 Drop-off and Saturday pick-up mutually exclusive
4665 Shipper account number must be provided for Bill Sender
4666 Saturday pick-up for Puerto Rico origins not available
4667 Invalid ship date
4668 Invalid future date
4669 No Inside Pickup with service type
4670 No Inside Delivery with service type
4671 Sunday shipment should be marked future day
4672 Length, Width, Height exceeds max 70, 48, 48 for service
4673 Invalid date/time format
4674 No COD allowed with commitment
4675 Shipment originated from CAN version
4676 COD Amount must be between $1.00 and $9,999,999.99
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 86
Error Code Error Code Description
4677 Invalid payment type / Available Payment Types for Returns are Prepaid and Third Party
4678 Release not allowed on COD shipment
4679 Required address element missing: Contact name
4680 Required address element missing: Company
4681 Required address element missing: Address1
4682 Required address element missing: Address2
4684 Required address element missing: City
4685 Required address element missing: State
4686 Required address element missing: Zip
4687 Required address element missing: Phone number
4688 Bill recipient/Bill third party not allowed for service
4689 COD flags/amount cannot be set for non-COD shipment
4690 Account number element must be numeric
4691 Height supplied exceeds height maximum for service
4692 Width supplied exceeds width maximum for service
4693 Alaska origin/destination not allowed on service type
4694 PR origin not allowed on service type
4695 Invalid credit card number
4696 Invalid credit card type
4697 Invalid credit card expiration date
4698 Invalid transaction request type
4699 Invalid rate quote payment type
4700 Credit card authorization failed
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 87
Error Code Error Code Description
4701 Unable to authorize credit card number
4702 A/R balance exceeds credit limit
4704 PR origin not allowed for payment type
4705 Sunday delivery not available for service type with commitment
4706 Sunday delivery for Hawaii origins not available
4707 Sunday delivery for Puerto Rico origins not available
4708 No COD allowed with Sunday delivery
4709 No Hold at Location allowed with Sunday delivery
4710 Saturday pickup with commitment not allowed with Sunday delivery
4711 Invalid customer account number
4712 Invalid dropoff flag option
4713 Emerge not allowed with service type
4714 Shipment Id required with Emerge
4715 Merchant Id required with Emerge
4716 Signature Required not allowed with service/packaging combination
4717 COD not allowed with Emerge
4718 Dry Ice not allowed with Emerge
4719 Signature release not allowed with Emerge
4720 H3 freight commitment not allowed with Emerge
4721 Sunday delivery not allowed with Emerge
4722 Cannot add list rate to amount unless list rates requested
4723 Invalid Service type for MPS shipment
4724 Master info required for MPS shipping
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 88
Error Code Error Code Description
4726 Origin/Contact/Company/Name or ContactName, PhoneNumber, Address/Line1, and PostalCode, required
4727 Service not allowed for Returns/Email label
4728 Declared value cannot exceed $1000
4729 Invalid TrackingNumber
4730 Invalid FormID
4731 Displayed origin not allowed
4864 Internal consistency error - bad transaction passed to CheckLength
4865 Returned URSA service type does not match that for submitted service type
4866 Track number request failed
4867 Missing prerequisite logon - authentication failed
5513 Invalid ship date
6408 The COD currency collection amount for your shipment, including Freight Charges, cannot exceed $750
6425 FedEx Home Delivery premium services are not available to this destination
8448 Configuration History Post Dated
8449 Account Validation Failed
8451 Receive Data Underflow
8704 Reply to client failed
8705 Recieve data underflow
8706 Unknown or invalid transaction
8708 Product version no longer supported
8709 Logon password is empty
8710 Account Number is Empty
8711 Logon Communications Failure
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 89
Error Code Error Code Description
8712 Logon password is invalid
8713 Account number does not match meter number
8960 Corrupt Transaction Request
8961 Logon authentication failed
8962 Meter number is inactive
8963 FedEx Account Number status has changed. Please contact your FedEx Account Representative.
9472 Client software version not supported
9473 Mainframe Systems not available
9474 Unknown transaction request type
9475 Meter number is not in the database
9476 Account number is not in the database
9490 Error communicating with ground server
9504 Account has been marked for deletion
9505 Account has been marked cash-only
9506 Account is international (not US or Canada)
9507 Account is non-revenue
9522 Account has been marked for deletion
9523 Account is a cash-only account
9524 The specified account is a non-revenue account
12802 Invalid section name
12804 File rewind failed
12806 Invalid section specified
12808 File seek failed
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 90
Error Code Error Code Description
12816 Error reading file
12818 Missing right parenthesis
12820 Failed to allocate memory
12822 Comma missing in arguments
12824 Null data in arguments
12832 Line type not found
12834 Backslash missing in arguments
12836 Too many arguments
12838 Invalid X coordinate
12840 No X coordinate found
12848 Invalid Y coordinate
12850 No Y coordinate found
12852 Invalid width
12854 No width found
12856 Invalid height
12864 No height found
12866 Font not found
12868 Barcode name not found
12870 No barcode width specified
12872 No thin width specified
12880 No line ratio specified
12882 Failed to generate PDF 417 barcode
12884 Barcode type requested is not supported
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 91
Error Code Error Code Description
12886 Failed to open graphic file
12888 Failed to generated barcode
12896 Font map is null
12898 Failed to allocate space for font
12900 No image size specified
12902 Error reading font fil
12904 Failed to open output file
12912 Font list is full
12914 Font file was corrupt
12916 Font not found
13056 Unknown label type requested
13058 Unable to open ini file
13060 Signature image was null
16437 Bad Return code from IMS system
16438 Non Revenue Account
16464 Incorrect Software version
16465 DataBase Is Not available on IMS system
16466 Invalid Request
16467 Invalid Meter Number
16468 Invalid Customer Account Number
16469 Invalid shipping Date
16470 Invalid service type
16471 Invalid destination zip code
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 92
Error Code Error Code Description
16472 Invalid state code
16473 Invalid package count
16480 Invalid weight
16481 Invalid declared value
16482 Invalid length
16483 Invalid width
16484 Invalid height
16485 Invalid shipment handling
16486 Invalid shipment handling
16487 Dimension of package is missing
16488 Shipment too small or too large
16489 This is a city center account number
16490 Invalid originating zip
16491 Inside pickup unavailable
16492 Inside delivery unavailable
16493 Bad Credit Card information
16494 Bad Credit Card expiration date
16496 Account number marked for delete
16497 Cash only Account
16498 Zip Code is Neither in US nor in Canada
16499 Could not communicate with mainframe
16500 Rating Failed
16501 Could not communicate with mainframe
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 93
Error Code Error Code Description
16502 ASN Encode error
16503 ASN Decode error
16504 Error opening socket
16505 Error writing to socket
16506 Error reading socket
16507 Exceeds credit limit
16508 Bad Sunday Delivery Flag
16509 Bad Priority Alert Flag
16510 Non-numeric account number
16512 No COD shipments
16513 No Inaccessible dangerous goods
16514 No Sunday delivery
16515 No Saturday delivery freight
16516 No Saturday pickup freight
16517 No Saturday delivery
16518 No Saturday hold at location
16519 No Saturday pickup unless Saturday shipdate
16520 No Saturday pickup for service
16521 No Sunday delivery available
16522 No Sunday hold at location available
16523 No Sunday delivery for Hawaii origin
16524 No COD allowed with service
16525 No COD allowed with bill recipient
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 94
Error Code Error Code Description
16526 No COD allowed with bill third party
16528 Credit card authorization failed
16539 BillTo Account number declined
16540 Credit card declined
16541 Rating functional error
16897 Account not found
16898 Account in abused state
16899 Account inactive
16900 No Location for Origin and ship date combination
16901 No Currency Conversion
16902 Negative invoice Disallowed
16903 Zero Invoice
16904 Invalid Trans Code
16905 Invalid Service Type
16906 Invalid Billing Currency
16907 List Rates are not supported for Intl
16908 FICE surcharge error
16974 Origin Station Invalid
16979 Destination Station Invalid
16991 Shipper Account Invalid
16995 Shipper Account Invalid
16996 Shipper Account required
17001 Shipdate Invalid
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 95
Error Code Error Code Description
17002 Carriage Value Invalid
17003 Invalid Carriage Currency
17006 Invalid Weight Type
17067 Invalid Origin Country or Zip
17068 Invalid Destination Country or Zip
17069 Invalid Destination State
17070 Invalid Origin State
17089 Invalid Postal Code Format
17120 Saturday Freight invalid
17152 Intl System level error
20496 Account Number Is Empty or NULL
20497 Meter Number Is Empty or NULL
20498 Account Number Not In database
20499 Meter Number Not In Database
20500 Invalid or blank package count
20501 Invalid or blank package weight
20502 No Contact Name specified
20503 Invalid Company close time
20504 Unable To Pickup before Close time
20505 Too late for pickup
20512 No pickup service today
20513 No pickup on Sunday or Holiday
20514 Could Not communicate with P2D system
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 96
Error Code Error Code Description
20515 Bad transaction number
20516 Bad Address; it is Empty or NULL
20517 Bad City; Field is empty or null
20518 State field is empty or null
20519 Zip code field is empty or null
20520 Invalid ready time
20521 Invalid pickup country code
20528 Invalid Zip Code
20529 Destination Zip Code is Invalid
20530 Destination Zip Code is an Unserved P.O Box
20531 Destination Zip Code is a served P.O Box
20532 No Service in Destination Zip Code
20533 Service is not available to this location
20534 Too Late For PickUp Service. Drop off available
20535 CSS Service is not allowed to this location
20536 Dangerous goods are not allowed to this location
20537 Dry Ice is not allowed to this location
20544 No HAL service to this location
20545 Original Zip Code is a P.O Box
20546 Invalid Pickup Time
20547 Destination Zip Code is out of Delivery Area
20548 Ready Time after Cutoff Time
20549 Cash-Only Account
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 97
Error Code Error Code Description
20550 Missing Authentication Flag
20551 Invalid confirmation number
20552 Invalid Location ID
20553 No Dispatch found for this account
20554 Invalid Customer Name
20555 Invalid Phone Number
20556 Previous Day Pickup, cannot cancel or update
20557 Pickup already made, cannot cancel or update
20558 General Update error
20559 Pickup was cancelled - cannot update
20560 Pickup is over 2 days old - cannot update
20561 Remote Location – call FedEx
20562 Database Failure
20563 General dispatch failure
20564 Dispatch already exists
20565 Intra-country service not available
20566 Cannot schedule pickup beyond 1 working day
20567 Invalid date
20568 Past ExpressFreighter cutoff – use international priority
20569 Cannot schedule dispatch for more than 'x' working days
20570 State or Zip code change not allowed
20571 Must reschedule to change pickup day
20572 No Package Location
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 98
Error Code Error Code Description
20573 Carrier Code not Specified
20574 No Remarks
20575 Invalid Dim Width
20576 Invalid Dim Length
20577 Invalid Dim Height
20578 Invalid Service Type
20579 Invalid Value in Field LTD
20580 Invalid Truck Size
20581 Invalid Booking Number
20582 Invalid Girth
20583 Invalid Dept, Flr, Suite Code
20584 Max Weight allowed Per Piece is 2,200 for freight shipment
20585 Phone number matches more than 1 record
20592 Account number not found
20593 Unable to connect to Rate service
20594 Unable to connect to OneSource
20595 Response from Dispatch is too large
20596 Unable to connect to URSA
20597 Incomplete date returned
20598 Incomplete time returned
20599 Invalid package count
20600 Invalid Express Tag service code
20601 Both contact name and company name are blank
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 99
Error Code Error Code Description
20602 Currency code must be ‘USD
20603 Maximum declared value exceeds the maximum limit
20604 Weight Unit of Measure must be pounds
20605 Invalid RMA number
20606 Invalid payment type
20607 Payment type is Other but payor account number is blank
20608 Dispatch date returned is different than the date requested
20609 Average package weight exceeds service code limit
20610 Invalid recipient phone number
20611 Invalid address line 1
20612 Invalid recipient city
20613 Invalid recipient state
20614 Invalid recipient postal code
20615 Invalid recipient country code
20616 Recipient contact name and company name are blank
20617 Postal code and state/province mismatch
20618 Recipient postal code and state/province mismatch
20619 Duplicate pickup request
20620 Cannot schedule a pickup request for a previous day
20621 Same day Express Tag not available at pickup address
20622 Saturday Delivery not available for Standard Overnight
20624 Sat. Hold at Loc. not available for Standard Overnight
20625 Maximum weight for Letter exceeded
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 100
Error Code Error Code Description
20626 Special services conflict
20627 Difference between Ready Time and LatestPickupTime too small
20628 Origin state/province code not allowed
20629 Destination state/province code not allowed
21761 Fax is queued
21762 No signature was returned
21764 Express image server returned error
21766 Duplicate tracking number was entered
21768 Tracking number entered was invalid
21776 Tracking number entered was not found
21778 A ship date is required
21779 An invalid ship date was entered
21780 The ship date is more than 18 months old
21782 The requested delivery area is not valid
21784 The request type entered was invalid
21792 The sender phone number is required
21794 Sender name is required
21796 Recipient fax number required
21797 Recipient mailing address required
21798 Recipient name required
21799 Recipient company name required
21800 Fax number is an invalid length
21808 Invalid language code entered
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 101
Error Code Error Code Description
21810 Future ship date was entered
21812 Ground track failed
21814 Recipient phone number is invalid
21816 Sender phone number is invalid
21824 Recipient fax number is invalid
21826 Invalid letter format entered
21828 Recipient city required
21830 Recipient state required
21832 Recipient postal code required
21840 Recipient country code required
21842 Sender phone number is invalid length
21844 Image too large to retrieve
21846 Recipient country code is invalid
21848 Fax mail recipient country code is invalid
21856 Error calling image server
22016 Could not track package
22018 Could not track package
22020 Could not track package
22022 Could not track package
22024 No ground image was returned
22032 Ground request returns entire manifest
22034 Error tracking ground package
22096 Error communicating with server, please try later
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 102
Error Code Error Code Description
22098 Error communicating with server, please try later
22100 Error communicating with server, please try later
22102 Error communicating with server, please try later
24577 Failed to open the URSA table
24578 Failed to obtain stats on the URSA table
24579 URSA failure
24580 URSA failure
24581 URSA failure
24582 URSA failure
24583 URSA failure
24584 URSA failure
24585 Zip code is a PO Box
24592 General URSA table lookup error
24593 Postal not served or Service not available between Origin and Destination
24594 Hold at Location not valid
24595 Saturday delivery not available
24596 SOS not available
24597 Bad postal code
24598 Must be A1 commit for First Overnight service
24599 Accessible dangerous goods not allowed
24600 Inaccessible dangerous goods not allowed
24601 Dry Ice not allowed
24608 Express saver E2 handling wrong
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 103
Error Code Error Code Description
24609 Express saver E2 handling not set
24610 FO later delivery not available to this location
24611 GOS not available
24612 Zip/City mismatch
24613 Invalid formid
24614 Postal not found in lookup
24615 Wrong format for country selected
24616 Country not found in URSA
24617 URSA file version not supported
24624 ASCII prefix does not map to table value
24625 Service was not found
24626 Handling Code was not found
24627 Location was not found
24628 Svc not allowed. Used w/HI exception code
24629 Too many counties w/postal code for output
24630 Load of table indexes corrupted
24631 Time error
24632 Memory allocation failure
24640 File I/O function failure
24641 ASTRA location # not found
24642 CRC check of file failed
24643 Too many Loc Clearance points for output
24644 Maximum number of open URSA files exceeded
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 104
Error Code Error Code Description
24645 Org or Dest zip not available for zip2zip
24646 Ursa table status is expired
24647 Ursa table status is early
24648 Desired country is not IES served
24649 Country mismatch
24656 Input state did not match state looked up
24657 Sunday delivery not available
24658 Recip state and URSA state disagree
24661 Inaccessible dangerous goods not allowed
24662 Dry ice not allowed
28672 No Signature On File
28673 Rates Not Available
28674 No tracking number server available
28675 Unknown transaction type
28676 Service call failed
28677 Unable to upload data
28678 Unable to upload data
28679 Unable to access country related data
28680 Unable to access country related data
28681 Unable to access country related data
28682 Minimum dimensions not met for service type
28683 Excessive declared value not allowed with this service
28688 Invalid country code
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 105
Error Code Error Code Description
28689 Declared value exceeds amount allowed for recipient country
28690 Failed to obtain Master weight for MPS calculations
28691 Failed to obtain MPS weight for MPS calculations
28692 Weight exceeds amount allowed for Service/Packaging combination
28693 Document shipping not allowed for recipient country
28694 Non-document shipping not allowed for recipient country
28695 Saturday delivery not allowed for this country
28696 International shipping has been turned off
28697 Failed to read parameter file
28704 Failed to connect to database
28705 Failed to open database
28706 Failed to insert record into database
28707 Failed to insert MPS record into database
28708 Failed to read MPS record from database
28709 Failed to read Customer database
28710 Failed to delete record from database
28711 Failed to update Master record in database
28712 Failed to update database for upload file
28713 Could not find the upload directory to open
28720 Could not open the file in the upload directory
28721 Could not read the file in the upload directory
28722 Could not rename the upload file to the archive directory
28723 Bad response back from Pipeline
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 106
Error Code Error Code Description
28724 Could not open the file in the ies.dat directory
28725 International Economy Service not available for this country
28726 Ship date not within 10 days of current date
28727 Sunday ship date not allowed
28728 Shipment date is not valid
28729 Intra country shipments not allowed for this country
28736 Invalid Service type
28737 Saturday delivery not allowed with service
28738 International First Overnight not available for this country
28739 Saturday pickup not allowed with service
28740 Hold at location not allowed with service
28741 Service not available to this postal code
28742 Service allows only allows bill sender
28743 Failed to open Currency file
28744 Failed to read Currency file
28745 Invalid currency
28746 Dry Ice not allowed with this service type
28752 Taiwan 3rd Party error
28753 Origin or destination must be Taiwan
28754 Invalid weight unit or dim unit
28755 Failed to insert commercial invoice record into database
28756 Failed to insert master commercial invoice record into database
28757 Total commercial invoice transaction number is greater than 10
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 107
Error Code Error Code Description
28758 Length or girth exceeds the max limit
28759 International Economy Freight not available for recipient country
28760 International Priority Freight not available for recipient country */
28761 Weight exceeds amount allowed for this country
28768 Invalid pay type
28769 Trace message
28770 Commercial invoice shipments not allowed for recipient country
28771 Failed to delete shipment
28772 Failed to delete shipment
28773 Integer number is necessary in this field
28774 Failed to update Delete flag for delete
28775 Invalid duty, tax, pay type
28776 Invalid credit card number
28777 Invalid credit card type
28784 Invalid credit card expiration date
28785 Invalid label format
28786 Invalid dim unit
28787 Dry ice weight error
28788 Dangerous Goods not allowed
28789 Dangerous Goods not allowed
28790 Alcohol not allowed
28791 Invalid Package Count
28793 Commodity Description 1 is too Vague
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 108
Error Code Error Code Description
28800 Commodity Description 2 is too Vague
28801 Commodity Description 3 is too Vague
28802 Commodity Description 4 is too Vague
28803 Commodity Description 5 is too Vague
28804 Commodity Description 6 is too Vague
28805 Commodity Description 7 is too Vague
28806 Commodity Description 8 is too Vague
28816 File not found
28817 Invalid Terms of Sales
28818 Freight & Insurance are not required
28819 Freight & Insurance are required
28820 Only Freight is required
28821 Freight or Insurance is Invalid
28822 Vague Description Generic Error
28823 Invalid social security number or EIN
28824 Transaction not required
28825 Invalid AES
28928 Invalid License Exception Symbol
28929 Only one of ITAR, License exception or Export license is required
28930 Invalid expiration date
28931 Invalid ECCN
28932 Invalid harmonized code
28933 Invalid Mexican state
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 109
Error Code Error Code Description
28934 Invalid transaction FTSR number
28935 Invalid forwarding agent
28936 Invalid parties to transaction
28937 Invalid routed export transaction
28944 Invalid US PPI
28945 Invalid PPI country
28946 Invalid export license
28947 ECCN, ITAR, LES, ECCN and License Exp. date not reqd
28948 PPI required
28949 PPI not required for AES status of C
28950 PPI not required for AES status of S
28951 FTSR not allowed
28952 Invalid commondity
28953 Broker country not same as recipient country
28960 Saturday Delivery not allowed with broker select
28961 Broker details not complete
28962 Broker select not allowed with the service type entered
28963 Broker select is not a valid option for destination country
28964 Intermediate Consignee details are partially filled
28965 Minimum Customs Value does not match allowed value
28966 Carriage Value exceeds the Customs value
28967 No other SED Elements required when FICE is present
28968 Emerge Destination has to be US or Puerto Rico
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 110
Error Code Error Code Description
28969 Emerge Shipment Id is invalid
28976 Emerge Merchant Id is invalid
28977 The chosen service type is not allowed with Emerge
28978 Saturday Delivery not allowed with Emerge
28979 H3 not a valid destination commitment for International Freight with Emerge
28980 Broker Select not allowed with Emerge
28981 Dry Ice not allowed with Emerge
28982 Signature Release not allowed with Emerge
28983 Invalid or Blank FICE Type Code
28984 Invalid FICE Destination Country
28985 Invalid FICE Origin Country
28992 FICE Number is Required
28993 FICE Expiration Date must be greater than current date
28994 Document Shipment isn't allowed with FICE
28995 Freight not allowed to Hawaii
28996 Either weight or girth should exceed maximum to ship freight
28997 Blank or Invalid Booking Number
28998 Blank or Invalid Skid Count
28999 Blank or Invalid SLAC value entered
29000 Only Regular Pickup, Request Courier, or Station Drop off values allowed for international freight
29001 Dimensions have to be provided for international freight
29008 Hal Phone must be provided when Hal Flag is Y
29009 Invalid Service Type selected for FICE Shipment
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 111
Error Code Error Code Description
29010 Invalid Broker postal code
29011 Linked list allocation error
29012 Could not allocate memory
29013 Database error
29014 Invalid or Empty Nodes in Linked list
29015 Invalid Response from backend
29016 FICE Number is not required
29017 FICE Expiration Date is not required
29024 Entry Number is required
29025 Entry Number isn't required
29026 Foriegn Trade Zone Code is required
29027 Package sequence is required, must be numeric and cannot exceed package count
29028 Total weight is required for MPS shipment
29029 A valid Master Tracking number and Form ID is required
29030 Package count is required and must be numeric
29031 Invalid B13A Filing Option
29032 Inconsistent B13A Filing Option and Export Statement Data
29033 Invalid Export Permit Number
29040 Maximum carriage/declared value exceeded
29041 Dry Ice not allowed either from the origin or to the destination
29042 Signature Release not allowed with Intra Canada 1 Day Freight
29584 Invalid packaging description code
29585 Only one commodity line item allowed if country of manufacture is XX
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 112
Error Code Error Code Description
29586 For documents, a commercial invoice is not allowed if the country of manufacture is XX
29587 Description not valid for documents with value
29588 Commodity customs value cannot be greater than zero if commodity description is "Correspondence/No Commercial Value"
29589 For documents, customs value cannot exceed $2500 if client revision indicator is 1
29590 For documents, client revision indicator cannot be 1 if the destination country requires an SED
29591 Invalid country of manufacture
29592 Release specified but no release authorization provided
29593 Unit value cannot be greater than zero if commodity description is "Correspondence/No Commercial Value"
32769 Account Number Element is Empty
32770 Invalid Account Number
32771 Database problem on Main Frame
32772 Account is cash only
32773 Account not found
32774 Contact name is missing or invalid
32775 Contact phone is missing or invalid
32776 Contact fax is missing or invalid
32777 The meter number exists
32780 Unknown or invalid transaction
32781 Reply-to-client failed
32782 Account and meter does not match
32783 Could not retrieve device type for software type
32784 Invalid device type
32785 Invalid meter number - non-numeric in string
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 113
Error Code Error Code Description
32786 Name and/or company required
32787 Street address required
32788 City required
32789 State required
32790 Zip code required
32791 Country required
32792 Phone number required
32793 Invalid phone number - non-numeric in string
32794 Malformed phone number - invalid length
32795 Invalid account number - non-numeric in string
32796 Product version no longer supported or not defined
32797 Account number required
32798 Service call failed
32799 Submitted postal code and state/province mismatch
32800 Invalid Zip code
32801 Could not obtain access numbers from phone service
32802 Could not obtain access numbers from phone service -- empty buffer
32803 Registration is down
32804 Invalid account number
32805 Malformed account number invalid length
32806 Transaction returned unknown status
32807 State or province abbreviation must be two characters
32808 Country abbreviation must be two characters
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 114
Error Code Error Code Description
32809 Meter Number is required
32828 Invalid country
32829 Sign not found on mainframe
33024 Unable to communicate with the Mainframe
33025 Invalid ground account number
33026 Invalid EPDI Code
33027 Invalid Printer Code
33028 Invalid software version for this transaction
33029 Origin Indicator is invalid
33030 Meter Indicator is invalid
33032 The Master Meter Number can not be null
33034 Unable to insert master ground number tracking record
33035 Unable to modify meter record
33036 Account has exceeded the number of allowed meters
33037 Unable to modify account record
33038 Unable to add meter record
33039 The meter number can not be populated for transaction
33536 Internal error
33537 Receive data underflow
33538 Receive data overflow
34058 Invalid Packaging Supplies Flag and Country combination
34060 Invalid Packing Services Flag and Country combination
34062 Invalid FedEx Returns Flag and Country combination
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 115
Error Code Error Code Description
34081 Signature Option not allowed with standard label
34082 Alcohol shipments not allowed for Hold at Location
39321 Signature release not allowed for COD
58625 Service call failed
58626 Invalid Carrier code requested
58627 Invalid Service type requested
58628 Invalid Package type requested
58629 Service type requested did not match Express/Ground request
58630 Service Availability error
58631 Service Availability Error
58632 URSA could not service request
58633 Zip code is a PO box
58640 Zip code is not served
58641 Zip code is bad
58642 Postal code not found
58643 Wrong format for country selected
58644 Country not found in URSA
58645 Service was not found
58646 Service not allowed
58647 Request for List rates are not allowed for Intl
58648 Request for Express rates returned error
58649 Request for Ground rates returned error
58656 Common rating error (both Express and Ground)
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 116
Error Code Error Code Description
58657 Service requested is not allowed with Carrier Code requested
58658 Package type requested is not allowed with Carrier Code requested
58659 Invalid weight for service type
58660 Invalid dimensions for service type
58661 Invalid declared value
58662 IMS reported error or timed out
58663 Bad max services – check UTILITY configuration
58664 No services available in service table
58665 Invalid service table index passed to BRL function
58672 BRL returned service error
58673 Rate returned error for account number
58674 Rate returned COD error for service
58675 Rate returned Handling error for service
58676 Rate returned error for service type
58677 Rate returned error for bad or missing zip code
58678 Rate returned error for bad or missing state code
58679 Rate returned error for package count
58680 Rate returned error for weight
58681 Rate returned error for declared value
58688 Rate returned error for dims
58689 Rate returned error for Credit Card
58690 Bad return code from IMS system
58691 Service call failed
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 117
Error Code Error Code Description
58692 Memory allocation failure
58693 Service call failed
58694 Rate service failure
58695 Bad transaction number
58696 Received data overflow
58697 Invalid service/packaging combination
58704 Invalid country for requested service type
58705 Unknown error reported from utility service
58706 Account number marked for deletion
58707 Non-rev account number
58708 Invalid customer account number
58709 Ground custom rates temporarily unavailable
58710 No Hold at location service to this destination
58711 Saturday Delivery not available for this destination
58712 Selected service is not available for this destination
58713 Dangerous Goods not allowaed to this destination
58720 Dry Ice not allowed
58721 Currency code for Intra CA request must be CAD
58722 FedEx Home Delivery premium services are not available to this destination
58723 FedEx Home Delivery Saturday services are not available to this destination
58724 The COD currency collection amount for your shipment, including Freight Charges, cannot exceed $750
58725 Residential Delivery not available for this destination
58726 Shipments may require one additional day in transit to your destination zip code
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 118
Error Code Error Code Description
58727 Ground COD requires a CODCustomerAmount
58728 Ground COD requires a CODCollectionType
61441 Invalid state code
61442 Recipient country is empty
61443 Only International shipments can be processed
61444 Dimension length is not numeric
61445 Dimension width is not numeric
61446 Dimension height is not numeric
61447 Declared value is not numeric
61448 Package count is empty
61449 Package count is not numeric
61450 Invalid country
61451 Invalid recipient country
61452 Service type is empty
61453 Dimension width greater than maximum
61454 Package weight is empty
61455 Package weight is not numeric
61456 Recipient postal code is empty
61457 Date is not numeric
61458 Invalid date
61459 Date cannot be less than current date
61460 Date cannot be increased more than 7 days from current date
61461 Dangerous goods class is empty
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 119
Error Code Error Code Description
61462 Cargo aircraft only is not allowed with this service
61463 Invalid dangerous goods class
61464 Tracking number is empty
61465 Tracking number is not numeric
61466 Tracking number is invalid
61467 Tracking number is not consistent with process being performed
61468 Recipient postal code does not match recipient state/province code
61469 Shipper Zip is empty
61470 Failure to properly access an INI file
61471 Invalid value in element WeightUnits
61472 Invalid currency type
61473 Invalid currency type
61474 Package count 1 is empty
61475 Package count 2 is empty
61476 Package count 3 is empty
61477 Package count 4 is empty
61478 Package count 1 is not numeric
61479 Package count 2 is not numeric
61480 Package count 3 is not numeric
61481 Package count 4 is not numeric
61482 Package weight 1 is empty
61483 Package weight 2 is empty
61484 Package weight 3 is empty
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 120
Error Code Error Code Description
61485 Package weight 4 is empty
61486 Package weight 1 is not numeric
61487 Package weight 2 is not numeric
61488 Package weight 3 is not numeric
61489 Package weight 4 is not numeric
61490 Customs value 1 is empty
61491 Customs value 1 is not numeric
61492 Customs value 2 is not numeric
61493 Customs value 3 is not numeric
61494 Customs value 4 is not numeric
61495 Package count is greater than 999
61496 Package weight is zero
61497 Error opening input transaction
61498 IPFS is not available to this country
61499 IPFS dimension height is greater than 70 inches
61500 Invalid origin country
61501 Origin country is empty
61502 Drop-off not available with this service
61503 Saturday Pickup and Saturday Delivery are mutually exclusive
61504 Error opening Label Printer
61505 Invalid Alcohol Type
61506 Invalid Alcohol Packaging Type
61507 Invalid Alcohol Package Count
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 121
Error Code Error Code Description
61508 Invalid Alcohol Volume
61509 Recipient phone number required when shipping alcohol
61510 Origin country must be US for alcohol shipments
61511 Signature release not allowed with alcohol shipments
61512 Sender not eligible for alcohol shipping
61513 Displayed origin sender or company name required
61514 Displayed origin phone required
61515 Displayed origin address line required
61516 Displayed origin city required
61517 Displayed origin state required
61518 Displayed origin zip/postal code is blank or invalid
61519 Displayed origin country code is blank or invalid
61520 Cash only account
61521 FedEx Logon service error
61522 Origin postal codes does not match origin state/province code
61523 Hold at location postal code does not match hold at location state/province code
61524 Displayed origin postal code does not match displayed origin/province code
61525 Recipient/Third Party account number validation failed
61526 Broker postal code does not match broker state/province code
61527 Invalid origin postal format
61528 Invalid origin postal code
61529 Invalid recipient postal format
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 122
Error Code Error Code Description
61530 Invalid Destination/Address/PostalCode
61531 Invalid Broker country
61532 Invalid Broker postal format
61534 Invalid PPI postal format
61535 Invalid PPI postal code
61536 Invalid intermediate consignee country
61537 Invalid intermediate consignee postal format
61538 Invalid intermediate consignee postal code
61539 Invalid hold at location country
61540 Invalid hold at location postal format
61541 Invalid hold at location postal code
61542 Invalid displayed origin postal format
61543 PPI postal code does not match PPI state/province code
61544 Hold at Location not allowed with Saturday delivery freight
61545 Invalid intermediate consignee state/province
61546 Invalid RequestHeader/CarrierCode
61547 Invalid package count
61548 Invalid Package/Weight
61549 Invalid Package/DeclaredValue
61550 Invalid Package/DryIce/Weight
61551 Invalid Package/ItemDescription
61552 Invalid URLNotificationE-MailAddress
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 123
Error Code Error Code Description
61553 Invalid Origin/Contact/PhoneNumber
61554 Invalid Service or Packaging
61555 Invalid Middleware Software Version
61556 Invalid Origin/Address/StateOrProvinceCode
61557 Invalid form ID
61558 Invalid MerchantPhoneNumber
61559 OLL service XML parse error
61560 Invalid RequestHeader/Accountnumber
61561 Invalid RequestHeader/Meternumber
61562 Invalid Payment/PayorType
61563 Invalid Origin/Contact/PersonName
61564 Invalid Origin/Contact/PersonName or CompanyName
61565 Invalid Origin/Contact/CompanyName
61566 Invalid Origin/Address/Line1
61567 Invalid Origin/Address/Line2
61568 Invalid Origin/Address/City
61569 Invalid Origin/Contact/E-MailAddress
61570 Invalid Destination/Contact/PersonName
61571 Invalid Destination/Contact/CompanyName
61572 Invalid Destination/Address/Line1
61573 Invalid Destination/Address/Line2
61574 Invalid Destination/Address/City
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 124
Error Code Error Code Description
61575 Invalid Destination/Address/StateOrProvinceCode
61576 Invalid Destination/Contact/PhoneNumber
61577 Invalid Destination/Contact/E-MailAddress
61578 Invalid Package/Dimensions/Length
61579 Invalid Package/Dimensions/Height
61580 Invalid Package/Dimensions/Width
61581 Invalid Package/Dimensions
61582 Invalid Dimensions/Units
61583 Invalid Package/ItemDescription
61584 Invalid ReferenceInfo/CustomerReference
61585 Invalid ReferenceInfo/PONumber
61586 Only weekday delivery allowed
61587 Invalid RMA/Number
61588 Invalid Return Shipment indicator
61589 COD is invalid for value found in Return Shipment Indicator
61590 Alcohol not allowed with Returns Shipment or Email Label
61591 EMerge not allowed with Returns Shipment or Email Label
61592 Dangerous Goods is invalid for value found in Return Shipment Indicator
61593 Invalid SpecialServices/HoldAtLocation/Address/City
61594 Invalid recipient name or recipient company name
61595 Variable Handling Type is invalid for value found in Return Shipment Indicator
61596 Origin not allowed with given service
61597 Destination not allowed with given service
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 125
Error Code Error Code Description
61598 Invalid Client Software Version
62608 The FedEx Rating service is not responding
62609 The FedEx Routing service is not responding
62610 The FedEx Airbill service is not responding
62611 The FedEx Shipping service is not responding
62612 The FedEx Admin service is not responding
62613 The FedEx International Shipping service is not responding
62614 The Commercial Invoice VISA transaction failed
62615 Declared value cannot be empty
62616 The FedEx Logon service is not responding
62976 General error processing Address Verification request
62977 Incomplete address for Address Verification request
62978 Invalid postal code for Address Verification request
62979 Authorization error while processing Address Verification request
62980 General error processing Address Verification request
62981 Multiple errors occurred while processing Address Verification request
62982 Time-out error while processing Address Verification request
62983 Address Verification is currently unavailable
62984 Invalid or missing Apartment/Suite number
62985 Address number is not within the range for the street provided
62986 AVS reply was invalid or incomplete
62987 General error processing AddressVerification request
62992 Street name was not found in postal code
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 126
Error Code Error Code Description
62993 Combination of city/state/postal code was not found
62994 The Apartment/Suite number is not valid for this address
62995 Address requires an Apartment/Suite number
62996 Address number is within range for the street, but no exact match was found
62997 Address was modified to achieve a match
63056 Invalid Address
63057 Invalid Origin Address
63058 Invalid Destination Address
63059 FedEx Locator is currently unavailable - please try again later
63060 Internal FedEx Locator Server Error
63061 No FedEx locations were found
63062 Internal FedEx Locator Server Error
63063 Cannot search for Hold At Location and Ground
63064 Cannot search for Saturday Service and Ground
63065 Cannot search for Dangerous Goods and Ground
63066 Cannot search for Hold at Location and Self-Service
63067 Cannot search for Dangerous Goods and Self-Service
63068 Invalid Phone Number
63069 FedEx Locator is currently unavailable - please try again later
63070 Internal FedEx Locator Server Error
63071 Internal FedEx Locator Server Error
63072 Cannot search for Ground and Self-Service
63073 Internal FedEx Locator Server Error
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 127
Error Code Error Code Description
63074 Internal FedEx Locator Server Error
63075 FedEx Locator is currently unavailable - please try again later
63076 FedEx Locator is currently unavailable - please try again later
63077 Internal FedEx Locator Server Error
63078 Internal FedEx Locator Server Error
63079 Internal FedEx Locator Server Error
63080 Invalid language code
63081 Invalid country code
63082 Ambiguous address
63083 Invalid country and language combination
63084 Internal FedEx Locator Server Error
63085 Internal FedEx Locator Server Error
63086 Internal FedEx Locator Server Error
63087 Internal FedEx Locator Server Error
63088 Internal FedEx Locator Server Error
63089 Internal FedEx Locator Server Error
63090 Internal FedEx Locator Server Error
63091 Internal FedEx Locator Server Error
63092 Internal FedEx Locator Server Error
63093 Internal FedEx Locator Server Error
63094 Internal FedEx Locator Server Error
63095 Internal FedEx Locator Server Error
63096 Internal FedEx Locator Server Error
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 128
Error Code Error Code Description
63097 Internal FedEx Locator Server Error
63098 No facility types requested
63099 Internal FedEx Locator Server Error
63100 Internal FedEx Locator Server Error
63101 Phone number search not available
63102 US zip code must be 5 or 9 digits
63103 Canadian postal code must be 6 alphanumeric characters
64257 The service raised a client fault exception
64258 The service raised a server fault exception
64259 A XML element did not correspond to anything expected
64260 A XML schema type mismatch
64261 A XML syntax error occurred on the input
64262 Begin of an element expected but not found
64263 Array index out of bounds
64264 An element needs to be ignored that needs to be understood
64265 Namespace name mismatch (validation error)
64266 Mismatch in the size and/or shape of an object
64267 Internal web service error
64268 An exception raised by the service
64269 Skeleton error: the skeleton cannot serve the method
64270 Out of memory
64271 An element was null, while it is not supposed to be null
64272 Multiple occurrences of the same element ID on the input
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 129
Error Code Error Code Description
64273 Element ID missing for an HREF on the input
64274 Reference to object incompatible with the object referred to
64275 Internal FedEx communication error to Tracking Server
64276 Internal FedEx communication error to Tracking Server
64277 A SSL error occurred
64278 DIME parsing error
64279 End of DIME
64280 SOAP version mismatch or no SOAP message
64281 DIME version mismatch
64282 Unexpected end of file or no input, possible timeout
64336 SSP server connection error
64337 SSP server login error
64338 SSP server transaction error
64339 Invalid or missing origin country code
64340 Invalid or missing destination country code
64341 Invalid meter number
64342 Invalid ship time
64343 Missing or NULL required element
64344 Invalid value in element %s
64345 Error generating label, no shipment created
64346 Package sequence number cannot exceed package count
64347 Intra Canada shipping is not available
64348 Unknown packaging type
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 130
Error Code Error Code Description
64349 Unknown service type
64350 Shipment contents number of records exceeds maximum, uploading first 50 records
64351 Credit card payment not allowed for International shipment
64352 Invalid state/province code for Broker
64353 AES or FTSR Exemption required
64354 Required element %s missing
64355 Multi-piece shipment not allowed for requested package type
64356 Invalid package sequence
64357 Origin address country and displayed origin country must be the same
64358 Displayed origin address postal code must be 5 or 9 digits
64359 Displayed origin phone number must be 10 digits
64360 Displayed origin address postal code must be 6 characters/digits
64361 Invalid displayed origin address postal code format for this country
64362 Invalid displayed origin sender contact phone number length, cannot exceed 15 digits
64363 Invalid displayed origin sender address postal code
64364 Return shipment indicator not allowed with FedEx Express shipments
64365 ReturnLetterFormat and FaxLetter are mutually exclusive
64367 URLNotificationE-MailAddress exceeds 120 characters
64368 URLNotificationE-MailMessage exceeds 200 characters
64369 Package[%s]/ItemDescription exceeds 80 characters
64370 Package[%s]/Weight is invalid
64371 Package[%s]/DryIce/Weight is invalid
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 131
Error Code Error Code Description
64372 Package[%s]/DryIce/WeightUnits is invalid
64373 Print Return Label feature is not available with future day
64375 RMA/Number value exceeds 20 characters
64376 Commodity description invalid for document shipment
64377 Nonzero customs value was provided for non-dutiable document commodity
64513 Unknown or invalid EmailLabel transaction
64514 EmailLabel service call failed
64515 EmailLabel domestic ship request failed
64516 EmailLabel track number request failed
64374 Returns are not allowed with legacy label type
64517 EmailLabel service call failed
64518 EmailLabel service call failed
64519 EmailLabelRequest already cancelled
64520 Invalid URLExpirationDate
64521 Invalid RequestTimestamp
64528 EmailLabel service call failed
64529 Invalid RequestHeader/SoftwareVersion
64530 Invalid RequestHeader/SoftwareRevision
64531 Invalid EmailLabel expiration date
64532 Invalid contact name
64533 Invalid contact phone
64535 EmailLabel service call failed
64536 EmailLabel record not found
XML Transaction Error Messages
FedEx Ship Manager® API/Direct Tagged and XML Transaction Error Codes and Messages, Jun05.0 132
Error Code Error Code Description
64537 Label has already been accessed by return shipper
64538 EmailLabel service call failed
64539 EmailLabel service call failed
64540 EmailLabel service call failed
64541 EmailLabel service call failed
64542 EmailLabel service call failed
64543 EmailLabel service call failed
64544 EmailLabel service call failed
64545 EmailLabel service call failed
64546 EmailLabel service call failed
64547 EmailLabel service call failed
64548 TrackingNumber required
64549 URLExpirationDate must be >= today, and < 30 days in the future
64550 URLExpirationDate is required
64767 EmailLabel service call failed
65069 Residential Delivery not available for this destination
65104 Shipments may require one additional day in transit to your destination zip code
65105 FedEx Home Delivery Saturday services are not available to this destination
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