finding the right_portal_for_e_government_services
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Tony Byrne President, Real Story Group
Finding the Right Portal for E-Government Services
Exposing the real weaknesses and strengths of web and enterprise technology products
Twitter: @TonyByrne
Copyright © 2011 Real Story Group www.realstorygroup.com
10 Years of Watching Technology
Analyze weaknesses and strengths of the tools....and vendors
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Advise on successful technology selection
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What Independence Means To Us
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Finding Your Way...
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Analyst Buzzword Bingo (a.k.a., analyst-speak)
Mobilization?Consumerization?
Disruption? Commoditization?
Gamification? Cloudization?
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“Lickable”
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A Couple of Themes
The Basics Gov 2.0?
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What is an Enterprise Portal?
“A single point of access for information, services, and processes”
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Prototypical EGov Portal “Stack”
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Sitewide Search
Security & Identity Management
Integration / Reporting
ETC…
Trans- actions
Case Mgmt.
Document Mgmt. Alerts
Web Content
Mgmt.
API / Data Services
Engagement Services
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Big Question to Answer
What Kind of Portal?
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Link Portal / Meta-Portal / Directory Site
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Thematic / Interagency Portal
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Agency/Ministry Portal
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“Data” Portal
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Local Government Portal
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Get a Roadmap // Build from Bottom Up
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Sitewide Search
Security & Identity Management
Integration / Reporting
Trans- actions
Case Mgmt.
Document Mgmt. Alerts
Web Content
Mgmt.
API / Data Services
Engagement Services
Copyright © 2011 Real Story Group www.realstorygroup.com
Next Step…
How To Select?
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Articulate Business Case
Identify Stakeholders
Gather & Analyze Requirements
Measure Risk & Maturity
Develop Scenarios Develop RFP
Analyze Market
Create Target List
Issue RFP
Q&A Analyze RFP Responses
Onsite Demos
Negotiate Pricing & Contracts
Proof of Concepts
Final Decision Pilot Solution
Implementation
RSVPtm
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Products vs. Platforms
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Most enterprises overbuy…
Platforms Products
More Less
Functionally Rich Extensible
Costly Complex
Time to Deploy
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Infrastructure Vendors: IBM: WebSphere Portal Server Microsoft: SharePoint 2010 Oracle: WebLogic Portal Oracle: WebCenter Suite SAP: SAP NetWeaver Red Hat: JBoss Enterprise Portal Platform
Specialist Portal Products: Open Text: Open Text Vignette Portal BroadVision: BroadVision Portal eXo Platform: eXo Portal JASIG: uPortal Liferay: Liferay Portal Plone: Plone GateIn Portal (Jboss, eXo collaboration)
Significant Enterprise Portal Vendors & Products
Source: www.realstorygroup.com
Copyright © 2011 Real Story Group www.realstorygroup.com
Short-list Considerations: Core Attributes
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Regions: Australia Europe
North America Worldwide
Licensing Models: Commercial
Commercial Open Source
Community Open Source
Technologies: .NET Java
Perl and Python PHP
Delivery Models: On Premise
Software as a Service Hybrid
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Selection process: Filtering
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Do NOT issue checklist RFPs
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“Feature-Complete” Men’s Room
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Creating Personas
Materials provided courtesy of Environment Agency (UK)
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The mobile citizen…
“BYOD” 26
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What HTML5 Will Bring
Offline Web Applications Geo-Location
Improved Performance Easier forms Better media
Pushes more to browser that used to be part of operating system or device
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Beyond the Portal: the case for Mash-Ups
Faster, simpler integration
Not as robust as portlets Still often need a developer
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Gadgets as an alternative
Gadgets:
• Lighter • Faster • Less durable • Don’t solve integration problems on their own....
Source: Atlassian.com
Copyright © 2011 Real Story Group www.realstorygroup.com
SP 2010 Archtiecture
Tony Byrne President, Real Story Group
Free Sample Evaluations: www.realstorygroup.com/Sample
Twitter: @TonyByrne tbyrne@realstorygroup.com
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