fiori & personas.pdf
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SAP Fiori & SAP Screen Personas Positioning Guideline
November 2013
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2013 SAP AG. All rights reserved. 2 Internal
Remember these?
SAP Continues to Evolve through Innovation and New
Technology
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2013 SAP AG. All rights reserved. 3 Internal
Remember these?
SAP Continues to Evolve through Innovation and New
Technology
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2013 SAP AG. All rights reserved. 4
UI Evolution at SAP
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2013 SAP AG. All rights reserved. 5 Internal
Improving the existing SAP UX
Renovation
Us
ag
e/
Re
ac
h
SAP Screen Personas
(DIY enablement Toolkit)
SAP Fiori
(Out of the box Apps)
RENEW ENABLE
Number of use scenarios
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2013 SAP AG. All rights reserved. 6 Internal
25 Apps Delivered by SAP with Business Process specific content
Fiori Enables Customers
Keeping Simple things Simple
A collection of apps with a
simple and easy to use
experience for broadly and
frequently used SAP
software functions that work
seamlessly across devices desktop, tablet, or
smartphone.
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2013 SAP AG. All rights reserved. 7 Internal
Personas empowers customers
Personalization without programming
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2013 SAP AG. All rights reserved. 8 Internal
Fiori and Personas Common Deliver Business Value
Improve user productivity, satisfaction Gain time to work on additional projects
Reduce learning curve on SAP, cut training costs
Reduce cost of personalizing SAP GUI screens
Increase adoption of business processes Deliver screens for specific business roles/individuals
Reduce work completion time
Build consumer-grade user interface Modernize user experience without disruption
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2013 SAP AG. All rights reserved. 9 Internal
Fiori and Personas Key Focus Areas and Value Distinguishing Characteristics
Keeping Simple Things Simple
Routine tasks
Broadly and frequently used SAP software functions
Ready to run out of the box
Mobilization plans and roadmap
Environment: heterogeneous Smartphone, tablets, desktop
Personalization without Programming
Specialized, routine tasks
All SAP GUI transactions
Personalize any transaction in minutes
Environment: highly customized (data fields, transactions), Desktop (Windows, Mac)
SAP Screen Personas SAP Fiori
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2013 SAP AG. All rights reserved. 10 Internal
SAP Fiori
Running ERP / SRM / ECC 6 (existing customers)
Heterogeneous environment (Devices, OS, UIs, etc.)
Complaining about usability and users
productivity
Considering or using Suite on HANA (new customer)
Mobilization plans and roadmap
Reducing transaction complexity
Improving business user productivity Increasing user satisfaction Reducing costs Decreasing training time Need a role-based, homogenous
experience across a variety of devices
SAP Customer is Are they talking about?
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2013 SAP AG. All rights reserved. 11 Internal
Screen Personas
Running Business Suite / ERP / ECC 6 (existing customers)
Using the SAPGUI client or accessing SAP through a desktop browser (NWBC; Netweaver Business Client)
Complaining about usability
Considering or using Suite on HANA (new customer)
Reducing transaction complexity
Improving business user productivity Increasing user satisfaction Reducing costs Decreasing training time
Improving process & data quality
SAP customer is Are they talking about?
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2013 SAP AG. All rights reserved. 12 Internal
Identify the Customer Needs Key Guiding Questions & Answers
What is your main priority in terms of enhancing SAP
usability for your employees?
Common transactions Specialized transactions
Which users are complaining the most about usability?
General audience Functional group
Is your focus multi-device or desktop?
Breadth of devices Desktop
How important is personalizing transactions?
Minimal changes Specific look and feel
SAP Screen Personas SAP Fiori
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2013 SAP AG. All rights reserved. 13 Internal
More Information on SAP Fiori
Product Page https://experience.sap.com/fiori
Marketplace http://www.saphana.com/docs/DOC-3570
Technical Documents http://help.sap.com/fiori
Q&A on SCN http://scn.sap.com/docs/DOC-41598
Demo Videos http://www.youtube.com/watch?v=mYbn9Q6P0cU&feature=youtu.be
GTM Site https://jam4.sapjam.com/groups/about_page/557552
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2013 SAP AG. All rights reserved. 14 Internal
More information on SAP Screen Personas
Product Page http://www.sapscreenpersonas.com
Fact Sheet http://wiki.sdn.sap.com/wiki/download/attachments/298682098/
SAP_Screen_Personas_customer_fact_sheet.pdf
Demo Videos http://www.youtube.com/watch?v=gquHYSGHol8 (intro)
http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)
http://www.youtube.com/watch?v=h5ABusVy9I4(product tour)
Customer-Facing Presentations
http://www.slideshare.net/peterspielvogel/sap-screen-
personastechnologyserviceconfmarch2013
How-to Instruction Videos
http://goo.gl/Y8I1s
www.sapscreenpersonas.com
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Thank you
Contact information:
Ed Brouwer
Ed.brouwer@sap.com
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