five c's griffin (1)
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Collaboration, Communication,
Conflict Resolution, Crisis Management,
and Cross Training
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Drug Court Coordinator
Judge / Court Staff
Agency Attorney/Prosecutor
Parent Attorney Treatment Representative
Child Welfare Representative
Guardian Ad Litem Evaluator/Researcher
Recovery Specialist
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Roles
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Always maintain key distinctions for each role
Flexibility in role defer to the best interests of the
child/client(s) Congruency information shared in the staffing
should also inform the external role
Collaborative over adversarial
Treatment or some expert from the CD field - shouldalways have a primary role on the team
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General Guidelines
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Stages of Team Development Forming
Storming
Norming
Performing
What is most likely to interrupt this development?
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CollaborationWorking together for a common goal
NOT the usual approach, particularly whenworking with other systems
Harder than adversarial or neutral systems
ESSENTIAL to the success of a treatment court
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Stages of Change
8
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ALWAYS REMEMBER: For themajority of your participants, most
of their HARD WORK is still
AHEAD of them when theygraduate.
The Process of Recovery
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Make It Personal
On a scale of 1 to 10 (10 being perfect) howwould you rate your team as far as
collaboration?On a scale of 1 to 10, how would you rateyourself as a collaborator?
What is the biggest challenge for you aboutcollaborating?
What is one thing you are willing to do
differently?
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CommunicationThere are different forms of verbal
communication
AssertiveAggressive
Passive Aggressive
Passive
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Communication
I am having a hard time with howyou have been treating my client.
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CommunicationNon-verbal
Active Listening
Restate the comment
Listen for meaning
Reflect without judgment
Asking open-ended questionsAvoid Yes/No questions
Focus on the Positive
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Communication Giving Feedback
Breakdowns Most breakdowns are caused by problems
related to process, not specific people
Focusing on people alienates team members
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Communication
Communication Protocol
Timed Staffings / TimekeeperDrama Police
Order of Clients
Core Team
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Motivational Interviewing
Reflective Listening
Explaining TherapeuticActivities
Explaining Options
Focusing on Strengths
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Motivational InterviewingAsking Open-Ended Questions
Using Clear LanguageProviding Immediate Feedback
Highlighting Discrepancy
Asking for Permission
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Make It Personal
What is a challenge for your
team?What is your part in thatproblem?
What is one thing you will dodifferently?
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Crisis ManagementAddiction is driven by crises
All tx centers and treatment courts have to
deal with crises Participants
Try not to get sucked into their drama
Team Member
Stakeholder Agency or other organization
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Conflict Resolution The essence of an effective relationship is conflict
resolution
You cannot have a relationship without conflict
Conflict is good and healthy
Many of us did not grow up with healthy examples ofconflict
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Conflict ResolutionYou cannot have a team without conflict
Too much conflict is as unhealthy as noconflict at all
The essence of an effective drug court isconflict resolution
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Families and Conflict Resolution Common Roles in
Addicted Families
Chief Enabler
Enabler in training
Champion or Hero
Scapegoat or Problem
Parentified Child Invisible Child
Clown or Comic
Serve to maintain thestatus quo
More entrenched andrigid roles are moredifficult to change
Teach children to lie,
deceive, and collude toprotect the family secret
Teach children torecreate these roles in
other relationships.
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Family Roles vs Team Roles
We bring our roles into the office often withlittle awareness
This becomes particularly salient whenoperating as a team because the ongoingcollaboration
Often require the feedback of others to be able
to see and address any dysfunction.This can easily spill over into interactions with
the participants and, at the very least, what
they observe amongst the team members.
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Chief Enabler
Enabler intraining
Champion or
Hero
Scapegoat orProblem
Parentified Child
Invisible Child
Clown or Comic
Pros?
Cons?
Impact onTeam?
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Make It Personal
What is your family role?
How does it show up duringyour team meetings?
What is a positive?What is a challenge?
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Do Your OWN Work
Team Members attend Alanon (orstart their own meeting)
Be respectful in how you talk
about alcohol and partying infront of clients Look at your own alcohol and
other drug use Get counseling if your own issues
are often being triggered Deal with YOUR trauma
31Copyright 2011, Dan Griffin, Griffin RecoveryEnterprises
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Cross TrainingDoes not require money
Learning from one another
Respecting each others expertise
Adjusting personal perspectives andprejudices
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Make it PersonalName your top 5 skills/areas
of expertise
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