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OCTOBER 2013

FOCUS ON RICEAN SGS CORPORATE NEWSLETTER FOR AGRICULTURAL SERVICES

MANAGE THE RISKS TO RICE IN TRANSPORTATIONInternational trade in rice keeps growing. This makes for good business opportunities. However, shipping this hygroscopic product around the globe in ships and containers increases the risk of caking, mould and rot as a direct result of condensation occurring during transit.

In its raw state rice is hygroscopic – it has a natural moisture content but at the same time the potential to absorb, retain or release water from the atmosphere. This risk is increased when rice is transported in ships and/or containers as they can be impacted by atmospheric and environmental conditions and cause any water vapour to condensate. Moisture damage is the source of a significant number of cargo damage claims.

VENTILATION ON BOARD

Dry cargo vessels are fitted with natural and/or mechanical ventilation systems but in practice, controlling temperatures, and thereby condensation is challenging. Air and water temperatures vary across latitudes. As a vessel and its cargo travel from one climate to another something as simple as a cold hull ploughing through warm waters is enough to trigger condensation.

CAUSES

Condensation occurs as a result of temperature differences between a

cargo, its container surfaces and/or the air around it. A warm cargo in a cold container/ship’s hold will warm the air that surrounds it causing condensation on cold steel surfaces, which then turns into droplets and falls onto the rice (known as ship sweat). The rice then absorbs this moisture damaging it beyond use. Similarly, a cold cargo and hold subjected to warming from external air and sea temperatures condensation (known as cargo sweat) may form as dew on exposed surfaces, including the cargo, causing damage.

CARGO PROTECTION

Carriers can take steps to minimise the risk of condensation and subsequent moisture damage claims. As previously mentioned dry cargo vessels are fitted with natural and/or mechanical ventilation systems.

Preventing, or at the very least reducing, contact between the rice and hold steelwork is the most effective method of protection. It significantly reduces the risk of contact with condensation. The risk of condensation can be exacerbated

by the proximity of a container/hold to warm surfaces, such as engine room bulkheads or other latent heat sources.

The most common solution for rice cargoes is the use of desiccants (hygroscopic substances) and/or moisture barrier paper to avoid problems associated with condensation.

MONITORING

Carriers should maintain accurate ventilation records which detail measurements taken in the hold of dewpoints, temperatures and weather events, all of which can impact cargo quality. These records will also record actions taken by the carrier to mitigate the risk of condensation occurring.

Dear Customer,

Global rice production is expected to reach new records in 2013-14, exceeding 497 million tons for the first time and traded volumes of approximately 38 million tons. However, the dynamics of the market are constantly changing, creating both opportunities and challenges for exporters and importers alike. China is set to become the world’s largest importing destination (once a major rice exporter), whilst Thailand’s domestic support scheme has resulted in lower exports in recent years.

Through our comprehensive and dedicated international network, SGS is able to mitigate our client’s risks throughout the agricultural supply chain, all over the world. Our professional and well trained staff are able to provide Inspection, Testing, Fumigation and Collateral Management services, tailoring specific packages and services to meet all our client’s needs.

SGS delegates will be delighted to discuss the many ways we can help you at the 5th annual TRT, World Rice Conference in Hong Kong, 19-21 November.

GRANT BEDFORDVice President - South East Asia Pacific

This newsletter provides you with all the SGS contact points to meet your requirements. We look forward to working with you in the future.

FOCUS ON RICE P. 1OCTOBER 2013

THAILAND SGS Thailand’s agricultural services are internationally recognised for their high level of expertise and independence. Our network gives our customers access to global resources in addition to local knowledge. Clear, precise real-time and graphical updates are supplied with professional advice to support your business. The diversity of our services, combined with traditional inspection, allows us to deliver services of the highest integrity.

SERVICE EXCELLENCE

We provide prompt and cost-efficient solutions to complex trade-related requirements. These solutions draw on state-of-the-art information resources, laboratory facilities and support systems, together with a wealth of commercial experience. We aim to meet client expectations through the consistent delivery of service excellence to Thailand’s business community.

OUR SERVICES

• Supervision of packing and weighing.

• Supervision loading.

• Pre-Sampling.

• Tally and sealing.

• Container cleanliness checking.

• Draft survey.

• Physical analysis.

• Laboratory test.

• Fumigation.

SGS Thailand was established in 1951. From these pioneer days it has grown into a large, diverse and integrated group. In recent years we have become a leading provider of certification in quality and environmental management systems, social accountability, hygiene and food safety.

THAILAND TEAM Lalita Khunrenpukdee Documentation Officer Lalita.Khunrenpukdee@sgs.com

Nattapon Boonprachuay Coordinator Nattapon.Boonprachuay@sgs.com

Niramon Lamyai Documentation officer Niramon.Lamyai@sgs.com

Parichart Anchaliphong Section Head Parichart.Anchaliphong@sgs.com

Piyarat Jaisa-ard Assistant Department Manager Piyarat.Jaisa-ard@sgs.com

Santi Boonsiro Grain Department Manager and

Technician

Santi.Boonsiro@sgs.com

Suwit Somsri Assistant Department Manager Suwit.Somsri@sgs.com

Thunyapat Kaewpradit Coordinator and Quality

Assistant

Thunyapat.Kaewpradit@sgs.com

FOCUS ON RICE P. 2OCTOBER 2013

VIETNAM SGS has been providing services in Vietnam since 1989 and in September 1997 we became the first international, independent inspection, testing and certification company to be granted a 100% Foreign Owned Company License.

SGS Vietnam has supplied rice inspection services from the beginning. We now have eight offices and laboratories across the country and invest heavily in both training our people and in providing the most modern equipment for our laboratories. Many of our inspectors have more than 10 years experience in the field

As well as serving domestic markets, SGS helps Vietnam export to many markets including Southeast Asia, Africa, South America, the Middle East, the USA and Europe.

To protect commodities in storage and transit, we also provide fumigation services. Using the best quality and most appropriate fumigants, our team can apply exact dosages to ensure the best results, protect the cargo and ensure consumer health. We are one of Vietnam’s main suppliers of fumigation services for rice exports.

In addition to our existing services, we have started pest control services earlier this year.

For more details of our rice inspection, fumigation and pest control services, contact our local team:

VIETNAM TEAM Bui Hong Minh Agri Sales Manager Minh.Bui@sgs.com

Bui Phan Truong Trong Nhan Section Manager (Other Agri. Products) Nhan.Bui@sgs.com

Nguyen Hanh Thong Operation Manager Thongh.Nguyen@sgs.com

Ngo Nguyen Binh Vuong Agriculture Lab Supervisor Vuong.Ngo@sgs.com

Nguyen Ngoc Si Agriculture Supervisor Si.Nguyen@sgs.com

Nguyen Phan Thi Thao Linh Agriculture Lab. Technician Hue.Nguyen@sgs.com

Nguyen Tan Thoi Agriculture Manager Thoi.Nguyen@sgs.com

Nguyen Thi Kim Uyen Agri Lab. Senior Technician Uyen.Nguyenkim@sgs.com

Nguyen Thi Minh Hue CMA Operational/ Agri Administrator Hue.Nguyen@sgs.com

Nguyen Trung Tuyen Marine Supervisor/ CMA Operational Tuyen.Nguyen@sgs.com

Thai Van Minh Fumigation Section Manager Minh.Thai@sgs.com

Tran Thi Phi Oanh Section Manager (Rice/Cotton/Veg.Oil) Oanh.Tran@sgs.com

Vu Van Anh Agriculture Administrator Anh.Vu@sgs.com

FOCUS ON RICE P. 3OCTOBER 2013

PAKISTAN In Pakistan‘s agrarian economy rice plays many roles. It is the second staple food, delivers more than 2 million tones to our national food requirements and contributes to the country‘s foreign exchange earnings. Agricultural services in Pakistan are supported by SGS’ state of the art ISO 17025 accredited agriculture and food testing laboratory.

Across the country, rice is grown under diverse climatic and edaphic conditions. Basmati rice predominates in the traditional rice tract of Punjab. In Sawat, in high altitude mountain valleys, japonica rice is grown, while in south KPK, Sindh and Baluchistan, long grain heat tolerant tropical rice (coarse rice) is grown.

SGS Pakistan provides weighing, sampling, analysis, loading supervision, tally, fumigation and pest control services, as well as evaluation/assessment of weight and quality for many thousands of tons of rice.

INSPECTION SERVICES SAMPLING

Sampling in accordance with contractual methods or international standards, i.e. Gafta, ISO, etc..

ANALYSIS/TESTING FOR QUALITY

According to internationally recognised standards and methods: physical analysis, chemical analysis, heavy metals, pesticide residues, microbiological and mycotoxins.

QUANTITY & WEIGHT CHECKS

Random quantity and weight checks, tally of bags during container stuffing, tare weight.

PACKING & LABELLING VERIFICATION

Assessment of packages to meet labelling, packing and marking requirements, as well as to minimise the risk of rejection at destination.

SALES / OPERATIONS TEAMM. Ali Jaferi Executive Officer Ali.Jaferi@sgs.com

Faisal Nisar Deputy Manager Faisal.Nisar@sgs.com

Huma Jamal Executive Officer (Back Office) Huma.Jamal@sgs.com

Imran Ayub Sr. Executive Officer(Fumigation) Fumigation.Khi@sgs.com

Kanza Najeeb Executive Officer Agrisales.Khi@sgs.com

Mazhar Iqbal Shaikh Director Operations Mazhar.Iqbalshaikh@sgs.com

Nadeem Umrani Sr. Executive Officer Agrifield.Pk@sgs.com

Dr. Naushad Zafar Technical Manager Naushad.Zafar@sgs.com

Syed Rahat Hussain Assistant Executive Officer Agrisales.Khi@sgs.com

Uroosa Fawad Executive Officer Agriops.Khi@sgs.com

Wajiha Ali Executive Officer Agrisales.Khi@sgs.com

Zeeshan Zafar Executive Officer Agrisales.Khi@sgs.com

Zubair Shah Executive Officer Agriops.Khi@sgs.com

CONTROL OF LOADING OPERATIONS

Visual inspection of container cargo spaces and vessel holds to check that they are free from odour, foreign matter, previous cargo residues and/or pest infestation, and are fit to load the intended cargo. Round the clock attendance at ports and warehouses.

FUMIGATION AND PEST MANAGEMENT

Fumigation and pest management services reduce the risk of infestation and help to protect the commodity from damage.

If there a cargo has unwanted guests, such as weevils, beetles or other pests, or their larvae, SGS will take care of it.

FOCUS ON RICE P. 4OCTOBER 2013

LABORATORY TEAMAgha Jafar Grain Analyst

Ghufran Saeed Sr. Executive Officer

Fariha Yousufi Food Technologist

Hakim Tariq Grains Analyst

Hassan Kaleem Microbiologist

Khawar Askari Chemical Analyst

Maryam Khalid Food Technologist

Mazahir Shah Sr. Grain Analyst

Nudrat Amir Deputy Manager

Saba Naz Data Analyst

IN WAREHOUSE CARGO FUMIGATION

Cargo fumigation in the warehouse is usually completed beneath tarpaulin covers, or by sealing the entire warehouse, to avoid leakage of fumigant. The area surrounding the lot is also sprayed with World Health Organisation (WHO) approved pesticides for optimum results.

IN CONTAINER CARGO FUMIGATION

Container loading is the most common export method. Exported goods, which are packed into shipping containers, are fumigated, and the containers are then allowed to be dispatched. Subsequently, a fumigation certificate is issued for the treated contents and the container. Treatments vary depending on the destination of the cargo; the relevant fumigation standards are applied.

IN SHIP HOLD CARGO FUMIGATION

Pest infestation is common in cargo onboard vessels and ships. It is essential to take charge of the situation and eliminate pests. In the case of bulk cargo in vessel holds, fumigation is conducted by placing perforated PVC pipes, through manholes and the hold-top.

TESTING SERVICE

SGS Pakistan offers highly sophisticated testing services for rice exporters to help them remain competitive in export markets. The newly developed analyses include:

PESTICIDE RESIDUE ANALYSIS

MRL (maximum residue limits) are set by regulatory authorities for pesticides and define acceptable levels. We conduct pesticide residue analysis in accordance with AOAC methods, to ensure consumer safety.

MYCOTOXINS

Liquid chromatography is used to identify and quantify the presence of toxins.

GENETICALLY MODIFIED ORGANISM (GMO) TESTING

GMOs are regulated and monitored by many countries. Our laboratory uses real time PCR to detect genetic modification.

BASMATI RICE AUTHENTICATION THROUGH DNA ANALYSIS

Basmati rice authentication conducted using DNA analysis offers scalable throughput and rapid results. The tape station estimates the level of non-basmati rice in a batch by producing different sized microsatellite PCR products.

GERMINATION TESTING

Germination testing is conducted in accordance with industry standards, the Association of Official Seed Analysts (AOSA) and the International Seed Testing Association (ISTA).

VISUAL ANALYSIS OF RICE FOR IDENTIFICATION

SGS Pakistan also provides services such as supervision loading, sampling, container cleanliness checking and fumigation for rice.

FOCUS ON RICE P. 5OCTOBER 2013

INDIASGS India offers a vast spectrum of testing services, inspection and certification services. With more than six decades of expertise and a presence across the country, we have a reputation for delivering quality services with pinpoint accuracy.

In a dynamic market, at SGS India, we protect the interests of our customers by ensuring the quality of cargo by:

• Visual inspection.

• Sampling and testing.

• Quantity and weight determination.

• Packaging and label verification.

• Transport cleanliness.

• Loading supervision.

• Transport sealing.

• Real time reporting and cargo monitoring.

We keep track of client cargoes at every point of the supply chain including at:

• Production & processing plant.

• Warehouse.

• Container stuffing.

• Truck/rail/vessel/ship hold loading and discharge points.

Our inspection procedure for all rice products includes:

• Random samples drawn as per GAFTA from cargoes for lab testing.

• The weight of selected bags, loaded trucks or stuffed containers is checked to determine quantity.

• Packing and labels are verified as per contract requirement.

• Prior to loading, the transport is checked for cleanliness.

• Traceability is maintained by sealing of stacks, samples and transport for future identification.

• Operational control from loading to discharge point.

• Real time reporting and cargo monitoring.

Our network of facilities delivers testing capabilities including: Manual sorting for physical analysis: Each grain of a representative sample is manually segregated on the basis of following physical characteristics:

• Grade - contrasting varieties, admixture, broken, length, breadth, LB ratio, immature, thickness, milling yield, abnormal, elongation, foreign matter, paddy etc.

• Colour - chalky damaged, discoloured, green, yellow, red, amber, black, ungelatinised, spotted/stained, orange, black specks, milling degree, etc.

• DNA test: This technology is used for determination of the following Basmati varieties:

• Indian - Basmati 217, Basmati 370, Basmati 386, Haryana Basmati (HKR 228/IET 10367), Punjab Basmati, Pusa Basmati (IET 10364), Ranbir Basmati (IET 11348), Dehradun (Type-3), Taraori (Karnal Local, HBC-19), Kasturi (IET 8580), Mahi Suganda, Pusa 1121.

• Pakistani - Basmati 370, Basmati 385, Basmati 198, Super Basmati, Kernel.

GMO test: Determines the genetic modification status of rice.

Pesticide Residue: SGS Multilab, India offers testing of rice for pesticide residues (510 compounds). The list targets EU requirements as well as FSSAI and Codex requirements for Rice.

Other tests: Mycotoxins, whiteness degree by Kett Meter, heavy metals, nutritional value, fats, cholesterol, dietary fibre, sodium, calcium, zinc, iron, phosphorous, sugars, amino acid profile.

Fumigation & pest control: SGS’ fumigation services prevent the spread of pests and minimise the risk of damage to your goods.

GURGAON TEAM Abhay Hardikar Dy Director -Agricultural Services Abhay_Hardikar@sgs.com

Bhuvanesh K Tiwary Fumigation North India Incharge Pmd_Gur@sgs.com

Chandna Walia Back Office Executive Chandna_Walia@sgs.com

Dhiraj Rawat Basmati Analyst North India Dhiraj_Rawat@sgs.com

Garima Loona Back Office Assisstant Garima_Loona@sgs.com

Hardit Singh Operation Incharge North India Hardit.Singh@sgs.com

Jb Tyagi Back Office Executive Jb_Tyagi@sgs.com

Ramakrishnan Ramaswamy Location Incharge North India Ramaswamy_Ramakrishnan@

sgs.com

Ravi Thakur Business Development Manager Ravi_Thakur@sgs.com

Sandeep Singhal Fumigation Operator

Sudhir Kumar Director - Agricultural Services Sudhir_Kumar@sgs.com

FOCUS ON RICE P. 6OCTOBER 2013

HYDERABAD TEAMAvadootha Ganesh Sr. Executive Seedlab.Hyderabad@sgs.com

B. Srinivas Reddy Executive Srinivas.Reddy@sgs.com

Ch. Venugopal Inspector Seedlab.Hyderabad@sgs.com

Darapureddy Sirisha Office Executive Seedlab.Hyderabad@sgs.com

DeepakKansal Assistant Manager Deepak.Kansal@sgs.com

J Diwakarmohanbabu Inspector J.Diwakarmohanbabu@sgs.com

Lakshminarayana Lavu Chemist Seedlab.Hyderabad@sgs.com

Ravindra Shukla Executive Ravindra.Shukla@sgs.com

Dr. Sanjeev Raikar Lab Manager Sanjeev.Raikar@sgs.com

Santosh Kadam Regional Branch Manager Santosh.Kadam@sgs.com

Sowjanya Metta Chemist Seedlab.Hyderabad@sgs.com

Vasant MohanManager- Agriculture

ServicesVasant.Mohan@sgs.com

INDORE TEAM Alok Dubey Executive Alok.Dubey@sgs.com

Ajay Ukande Executive Ajay.Ukande@sgs.com

Amruta Pathak Chemist

Anil Pandey Sr. Inspector Anil.Pandey@sgs.com

Dasharath Raghuwanshi Sr. Executive

Jagdish Bairagi Sr. Executive Jagdish.Bairagi@sgs.com

Mukesh Dubey Op. Executive Agri1.Indore@sgs.com

Rajesh Chanpura Assistant Manager Rajesh.Chanpura@sgs.com

Renu Goyal Chemist

Sunita Patidar Chemist

Vinay Joshi Manager Vinay.Joshi@sgs.com

KOLKATA TEAM Bijoy Mukherjee Executive

Manash Ranjan Dasgupta Sr. Inspector & Field

co-ordination

Manash.Dasgupta@sgs.com

P. Balan Executive

Sankhamay Banerjee Asst. Manger Sankhamay.Banerjee@sgs.com

Sanjib Kumar Ghosh Executive

Subajit Kar Executive

Tanmoy Bhowmick Executive

GANDHIDHAM – RICE / GRAINS TEAMMr. Bhupendra Sodha Commercial Executive Bhupendra.Sodha@sgs.com

Mr. Dinkar Deo Manager Agriculture Services Dinkar.Deo@sgs.com

Mr. Hitesh Gor Laboratory In-charge Hitesh.Gor@sgs.com

Mr. Somarajan Assary Executive

Mr. Surendra Kale Chemist / QAC Surendra.Kale@sgs.com

Mr. Tarun Sevak Inspector

FOCUS ON RICE P. 7OCTOBER 2013

MYANMAR SGS Myanmar Ltd was established in 1948 to deliver rice and timber inspection services. Today, we have expanded from inspecting rice and timber to all agriculture products, soil testing and laboratory services for trade related commodities.

MYANMAR TEAM Aung Kyaw Htoo Business Manager Aung-Kyaw.Htoo@sgs.com

Khin Maung Aye Chief Supervisor

Min Thein Operation Manager Min.Thein@sgs.com

Nu Nu Yi Admin Manager Nu.Nuyi@sgs.com

Thin Thin Maw Manager (Laboratory) Thinthin.Maw@sgs.com

Tin Me Me Hlaing Supervisor (Back Office) Tinmeme.Hlaing@sgs.com

Tun Tun Operation Manager Htun.Htun@sgs.com

Ye Thura Agronomist Ye.Thura@sgs.com

Zaw Zaw Aung Assistant Manager (Fumigation) Zaw.Zawaung@sgs.com

Myanmar’s economy is still predominantly agrarian and rice remains a high proportion of the agricultural commodities inspected by SGS.

Rice is a staple food in Myanmar and one of its main export goods. Annually, between 1 and 1.5 million tonnes of rice is been exported from Myanmar to international markets. The rice

market is broad and Myanmar produces many types and varieties of rice from several states and divisions. Meeting contractual specifications for specific varieties is a key issue for the country’s rice producers, especially when the rice is destined for international markets. To ensure contractual compliance and avoid

any issues, SGS Myanmar Ltd provides a range of services:

• Quality & quantity inspection.

• Cargo preparation at supplier’s warehouse.

• Fumigation services - either in storage facilities, or in transit.

• Hatch cleanness inspection.

PHILIPPINESRice has always been the main staple food for Filipinos. In fact, although the country already produces its own rice, the Philippines is also considered one of the world’s largest importers of it.

SGS offers inspection of the quality and quantity of rice imports. Known for valuing quality and integrity highly, our agricultural laboratory employs experienced and highly qualified registered chemists and chemical engineers to ensure the quality of your agricultural produce. To date, SGS Philippines Inc. is still the choice of many rice importers in ensuring the value of their purchase from abroad.

The services we offer for rice are:

Quantity Inspection:

• Loading and unloading supervision.

• Volumetric survey.

• Pesticide residue analyses.

• GMO.

FUMIGATION

At SGS Philippines, we help you to mitigate risk, and deliver true value to your customers with extensive fumigation services. We offer you our credibility, expertise and the wide network of services around the world.

• Warehouse inspection.

• Draft survey.

• Check weighing and tallying.

• Sampling.

Quality Inspection:

• Moisture.

• Visual examination and classification.

• Microbiological analyses.

• Heavy metals analyses.

FOCUS ON RICE P. 8OCTOBER 2013

SENEGAL Rice is one of the main consumer goods in Senegal. In addition to domestic production of some 400,000 metric tons of rice in paddy fields in the Senegal River valley, the country imports a further 1.2 million tons each year.

Established in 1987, SGS in Senegal operates range of rice services for traders, rice importers and stevedoring companies. From our network of offices in Nouakchott in Mauritania, Banjul in Gambia, Bissau in Guinea-Bissau, we deliver services including:

• Discharging supervision.

• Sampling.

• Weighing and tally.

• Draft survey.

• Assessment of stock by volume survey.

• Fumigation of warehouse and container.

In addition, we provide collateral management services for local and international banks, as well as traders.

SENEGAL TEAMAbdoul Boubou SY Supervisor / Topographer Abdoul.Sy@sgs.com

Demba Niang Supervisor Demba.Niang@sgs.com

Ibrahima Faye Manager Ibrahima.Faye@sgs.com

Idrissa Diome Supervisor / Draft Survey Idrissa.Diome@sgs.com

Kéba Badji Back Office Keba.Badji@sgs.com

Lamine Cissé Bissau Branch Lamine.Cisse@sgs.com

Libasse Diallo Fumigation Supervisor Libasse.Diallo@sgs.com

Mame Saloum Diop Mauritania Branch Saloum.Diop@sgs.com

Mohamed El Moctar Ndiaye Supervisor Moctar.Ndiaye@sgs.com

Mor Guèye Gambia Branch Mor.Gueye@sgs.com

Agriculture and Consumer Goods Business Development

Pierre Thiare Manager Pierre.Thiare@sgs.com

P. 11N° X • XXXXXXXX 2008 P. 9N° 2 • OCTOBER 2013

NIGERIAAmong the top 20 rice producers Nigeria is also one of the largest net importers.

SGS Nigeria provides discharge supervision services, which comprise of tallying and general supervision of vessels/containers. We tally the movement in and out of rice and into CMA warehouse operations.

NIGERIA TEAMAdeyinka Adebayo Senior Operations Supervisor Adeyinka.Adebayo@sgs.com

Azuma Okore Field Inspector

Daniyan Lanre Field Inspector

Jonas Okafor Operations Supervisor Jonas.Okafor@sgs.com

Maryam Usman Agri Lab Analyst Maryam.Usman@sgs.com

Mojisola Amodu Computer Operator Mojisola.Amodu@sgs.com

Richard Obasi Assistant Operations Manager Richard.Obasi@sgs.com

Solomon Aduak Supervisor

IVORY COAST SGS Ivory Coast has been delivering rice discharge surveys since 1992 when the first marine service started up in the country.

Working out of Abidjan and San Pedro we deliver rice discharge surveys to traders, marine insurance companies, stevedores, ship owners and local rice importers.

Since 1992 we have developed and extended our services to include the following:

• Cargo fumigation.

• Attendance for hatch cover opening IVORY COAST TEAMBernadin Assoi CMA Operation Bernadin.Assoi@sgs.com

Bilkair Mamadou Ould Fumigation Manager Bilkair.Mamadou.Ould@sgs.com

Capt Calix Assi Agri Manager Calix.Assi@sgs.com

Cyrille Tano Branch Office Manager Cyrille.Tano@sgs.com

Kadio Jean Claude Operation Supervisor

Mathias Douayere Fumigation Supervisor Mathias.Douayere@sgs.com

Melanie M‘Bra Back Office

Raphael Adagra Back Office Manager Raphael.Adagra@sgs.com

Capt Toure CMA Operation Manager Toure.Alassina@sgs.com

on arrival and complete a statement on the cargo condition.

• Thorough quality and quantity tally at discharge.

• Assessment of cargo damage extent and liability in the port.

• Conduct cargo damage survey to determine circumstances, cause, origin, extent and liability.

• Deliver a report on our findings and out turn, on daily basis.

• Issue survey reports.

SGS Ivory Coast is also providing Collateral Management Services for its clients.

In addition, we also offer stock monitoring agreement (SMA) services. We tally receipt of, and movement in and out of the warehouse. Plus, we take samples if requested and forward them

to our affiliate laboratory for testing in line with the parameters requested by our client.

FOCUS ON RICE

P. 12N° X • XXXXXXXX 2008XXX P. 10N° 2 • OCTOBER 2013

OUR GLOBAL TEAM IS ALSO HERE TO SUPPORT YOU:

OLIVIER COPPEY Executive Vice President

PAUL HARRISON Vice President Global Sales and Customer CarePaul.Harrison@sgs.com

JOHNY BOERJAN Vice President Technical GovernanceJohny.Boerjan@sgs.com

ENRIQUE CALDERON Customer Care Manager Enrique.Calderon@sgs.com

MARIA CARDONA Grain Coordinator Maria.Cardona@sgs.com

AXEL HARMSENInternational Sales Manager Axel.Harmsen@sgs.com

DOUNIA AMAMOUSoft and Food CoordinatorDounia.Amamou@sgs.com

PATRIZIA WEBER Guarantee Services Administrative Manager Patrizia.Weber@sgs.com

GENNADIY SHULGA Vice President Global Business Development Gennadiy.Shulga@sgs.com

DIDIER COLLET International Sales ManagerDidier.Collet@sgs.com

FREDERICO STEWARTGuarantee Services CoordinatorFrederico.Stewart@sgs.com

BRUNO WIDMERBusiness Development Manager

Bruno.Widmer@sgs.com

FOCUS ON RICE

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