formation ei aiesec vietnam
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8/8/2019 Formation EI AIESEC Vietnam
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Plan
What is EI?
Everything you want to know about EI
How to calculate your EQ? Why are emotions important
Emotional hijacking
Practice !
How can I learn more about myself and improve? Ok« but what should I remember from all this bunch of
information«?
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Three Domaines of Competence :
Everything you want to know about EI
IQ Technical
EI
8-9% 8-9%
>80%
What % do you
think each skill
impacts your
leadership?
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Everything you want to know about EI
Self-Awareness Self-Regulation
Social Awareness
(Empathy)
Social Skill
(Building Relationships& Influence)
EI Motivation
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Self -Awarness
Having a realistic assessment of yourself ± Strengths, Weaknesses and
tendencies
Understanding your moods, emotions, and drive
Having self-confidence and self-esteem
Having a sense of humor and not taking yourself too seriously
By tuning into your emotions you can attain valuable information on your
responses to stressful situation
Recognize the importance of emotions, even in technical fields
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Self -Regulation
Handling your emotions in ways to assist you, not obstruct you
Handling distress well
Thinking before you act
Being open and flexible to change
Demonstrating consistency and good judgment
Learn to reframe ³stressful´ situations into ³challenging´ situations
Be aware ± And learn to manage ± your emotional triggers
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Social Awarness
Sensing what others are feeling, seeing, and needing
Reading the dynamics of social situations
Taking an active interest in the concerns of others ± Establishing rapport
Treating people according to their emotional reactions
Reading the dynamics of social situations
Express empathy, which in turn creates empathy in others
Realize that emotions impact productivity and results
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Social Skills
Listening careful and sending well-tuned, clear, convincing messages
Building trusting relationships ± Influencing the team using a wide variety of
persuasive tactics; Bringing about change
Taking charge; Inspiring with a compelling vision and initiating new ideas
Coaching, counseling, and developing others capabilities
Deescalating conflict, and bargaining tactfully for mutual outcomes
Build consensus and support for your teams goals
Motivate yourself and others to achieve these goals
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Motivation
People with a high degree of emotional intelligence are usually motivated.
They're willing to defer immediate results for long-term success.
They're highly productive
They love challenge
They are very effective in whatever they do.
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EI is not a number
EI is much less fixed than IQ
EI can develop over time (maturity)
Training, coaching and feedback can improve EI
But some websites allow you to calculate your EQ (Emotional
Quotient)
http://www.queendom.com/tests/access_page/index.htm?idRegTest
=1121
How to calculate your EQ?
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I stay relaxed and composedunder pressure.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I can identify negative feelingswithout becoming distressed.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I stay focused (not lost inunimportant details) in getting a job
done.
1: strongly disagree
2: disagree
3: neither agree nor disagree
4: agree
5: strongly agree
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I freely admit to making mistakes.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I am sensitive to other people's
emotions and moods.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I can receive feedback or criticism
without becoming defensive.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I calm myself quickly when I get
angry or upset.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I communicate my needs and
feelings honestly.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I can pull myself together quickly
after a setback.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I am aware of how my behavior
impacts others.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I pay attention & listen without
jumping to conclusions.
1: strongly disagree 2: disagree
3: neither agree nor disagree
4: agree 5: strongly agree
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I take regular time out to reflect onmy core purpose and vision for how I
want to live my life.
1: strongly disagree
2: disagree
3: neither agree nor disagree
4: agree
5: strongly agree
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I have more respect for my manager
when he/she admits a mistake.
1: strongly disagree
2: disagree
3: neither agree nor disagree
4: agree
5: strongly agree
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I feel more trust toward my manager
when he/she admits a mistake.
1: strongly disagree
2: disagree
3: neither agree nor disagree
4: agree
5: strongly agree
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I am more open to admitting amistake myself when my manager is
open about their mistakes or errors.
1: strongly disagree
2: disagree
3: neither agree nor disagree
4: agree
5: strongly agree
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One of the most damaging things amanager can do is not admit to
making a mistake.
1: strongly disagree
2: disagree
3: neither agree nor disagree
4: agree
5: strongly agree
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Scoring
Take your score
Divide by 80
Score is out of 100
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Why are emotions important?
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Why are emotions important?
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Why are emotions important?
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Emotional hijacking
The Law of Hardwiring
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Emotional hijacking
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Emotional hijacking
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Emotional hijacking
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Emotional hijacking
Everything that causes us to feel threatened«
Trigger of the Amygdala
Whether that threat is real or not!
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Emotional hijacking
Strategy - SOSS
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Emotional hijacking
Strategy - SOSS
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Practice !
You are in your weekly team meeting and
BlueMan is continually dictating the
conversation ± He believes he knows the
best direction for the whole team. Many of
the team members have good ideas but
they cannot voice their ideas because the
meeting is being dominated. Which
leadership competency is he lacking?
Social AwarenessSocial Awareness
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Practice !
Part of being in a team is about having fun!
How come every time BlueMan leads our
team on projects there is no time for fun??
All we do is work on what he tells us to!
We have never had a team retreat, we
never go out for dinner, we never have
parties. Just work« Which leadership
competency is he lacking?
Social SkillsSocial Skills
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Practice !
BlueMan is a member of your team, he
seems to be perpetually quiet. Everyone
knows he has good ideas, but every time
he mentions a new idea he immediately
rebukes it saying it¶s no good.
Furthermore, every time there is a mistake
made he immediately blames himself.
Which leadership competency is helacking?
Self AwarenessSelf Awareness
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Practice !
BlueMan has recently taken a position in
the recruitment OC. He is the Director of
Promotion. The OCP recently asked him
to make 500 posters, and 2000 flyers.
Unfortunately BlueMan doesn¶t understand
branding, nor does he know how to use
Adobe. Which leadership competency is
he lacking?
Technical SkillsTechnical Skills
(but it¶s not his fault)(but it¶s not his fault)
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Practice !
We just finished our Global Village,
BlueMan was our OCP. We have heard
some feedback from his team that he often
had ³issues´ during meetings. For
example, if someone were to offer a
suggestion counter to his ideas an
argument would ensue. Which leadership
competency is he lacking?
Self RegulationSelf Regulation
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Johari Windows
HowHow cancan II learnlearn more aboutmore about myself myself??
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Johari Windows
Arena: Information which you and your peers are
aware of
Façade: Information which you are aware of, but
your peers are not
Blind Spot: Information which you are unaware of,but your peers are familiar with
Unknown: Information which neither yourself nor
your peers are aware
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Johari Windows
What¶s the Point??What¶s the Point??
To increase your ³Arena´ andTo increase your ³Arena´ and
decrease your ³Façade´ Blinddecrease your ³Façade´ Blind
Spot´ and your ³Unknown´Spot´ and your ³Unknown´
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Johari Windows
Get to Know your peers on a personal level
Ask for feedback, and sincerely want it
Offer feedback, in a constructive manner
Have a 360 degree communication
Have a retreat!!
How does it work?How does it work?
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What Lessons ShouldWhat Lessons Should
BlueManBlueMan (all of us) learn??(all of us) learn??
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Observe how you react to people
be more open and accepting of their perspectives and needs
Look at your work environment
Humility
Do a self-evaluation
Weaknesses? Do you accept them?
Examine how you react to stressful situations
Stay calm
Take responsibility for your actions
Apologize directly, be honest
Examine how your actions will affect others ± before you
take those actions
Feelings? Experience the same? Can you help?
How toHow to improveimprove mymy EmotionalEmotional Intelligence?Intelligence?
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Further Resources
Myaiesec.net wiki on Emotional Intelligence
Wikipedia/Google
Daniel GolemanEmotional Intelligence Appraisal TM
http://www.mindtools.com/pages/article/newL
DR_67.htm
http://www.mindtools.com
http://www.queendom.com/tests/access_page
/index.htm?idRegTest=1121
http://www.ledicodumarketing.fr/definitions/fen
etre-de-johari-de-luft-ingham.html
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