foundation for digital business @ hpe discover 2016
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Session ID: TB10878 Speaker: Detlev Sandel
UNLIMITED
by Capgemini
HPE Discover, London, Detlev Sandel
November 29th, 2016
Foundation for
Digital Business
Today you will learn how to
This session is about
achieving more
with less
Overcome one of the main inhibitors to digital
transformation in existing system landscapes
Boost the performance of the landscape out-of-the-box
Improve data quality to an unprecedented level of
accuracy and detail
Shorten time-to-market by at least 30%
Lower cost of development and operations by at least
25% at the same time
Achieve all this with one simple measure
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UNLIMITED by Capgemini – Foundation for Digital Business
We cannot solve a
problem with the same
kind of thinking we used
when we created it.
Albert Einstein, 1879 - 1955
Before we start let‘s (re-)calibrate our minds for the session
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Digital Business is a huge opportunity for all companies:
Innovative technologies enable new business models
Cloud
Big Data
Artificial intelligence,
Machine learning
Internet of Things IoT
Mobile devices
Digital
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Business
Industry 4.0
Individualization
Products to Services
Data-driven Processes
Digital Business
Models
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When we in IT think about “solving business problems”, we commonly
follow one standard approach
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We add more applications
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Need to do Big Data?
No worries, there are plenty of solutions
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Big Data Landscape 2016
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Interested in the Internet-of-Things?
Here we go
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Internet of Things Landscape 2016
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None of these tools will solve
the main problem
in transforming into
a digital business
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Can you guess what this is?
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Main challenge: hundreds of data copiesWith every copy, extract or aggregate of data, information gets irretrievably lost!
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UNLIMITED by Capgemini – Foundation for Digital Business
Data quality matters (a lot)
IDC 1)
Organizations with
more than 1.000 employees
have 516 extra copies of data
on average.
Forrester 2)
Poor data quality is the
main issue in improving
customer experience.
Capgemini/MIT 3)
Digital leaders are
26% more profitable, have
9% higher revenue and a
12% higher market valuation.
1) IDC #259143: “Common gaps in data control” (Sept. 2015)
2) Forrester: “Data Quality Solution, Q4 2015” (Dec. 2015)
3) Capgemini Consulting, MIT Sloan: “The digital advantage” (2014)
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UNLIMITED by Capgemini – Foundation for Digital Business
Data copies and, even worse, copies from copies are the main
inhibitor to succeed in digital business, because they are:
(very) expensive
inconsistent
outdated
incorrectimprecise
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Today‘s Client-Server world
Why are we doing so many copies?
Because we follow a 30-year old IT architecture paradigm
Typical characteristics of complex
client-server landscapes
High response times
Long-running batch jobs
Bad data quality
Complex and heterogeneous data
models
High costs for development and
operation
Low flexibility in regard to process
changes
Long feature request lists from
business which cannot be implementedLEGEND
Application Server Reporting Server Database Server Interface/Data Flow
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UNLIMITED by Capgemini – Foundation for Digital Business 17
From now on
we don’t do data copies
any more
UNLIMITED by Capgemini – Foundation for Digital Business
Seven requirements for a central data
management platform
Our approach: Consolidation of data management on one central
platform and shutdown of dedicated reporting systems
1. Redundant-free data storage
2. Low response times independent from
use case/application
3. Transactions & Analytics in one single
database
4. Structured & unstructured data in one
single database
5. Ready for mission-critical usage
6. Capacity for future data growth
7. Protection of investments into existing
applications
X
Target picture: All transactional systems work on the same data management platform
No more dedicated reporting system
Limited number of data copies for HA and DR
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X
UNLIMITED by Capgemini – Foundation for Digital Business
To answer this question Capgemini did extended research on available data management solutions
illustrative
Requirement Solution A Solution B Solution X
1. No Redundancy
2. Low Response Times
3. OLTP + OLAP
4. Structured + Unstructured n.a
5. Mission-critical ready
6. Capacity
7. Protection of InvestmentsOnly with
same Vendor
The one-billion dollar question: is there a technology existing which
meets all of the seven requirements?
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UNLIMITED by Capgemini – Foundation for Digital Business
At least one gets very close: SAP HANA®
Requirement Solution A Solution B Solution X
1. No Redundancy
2. Low Response Times
3. OLTP + OLAP
4. Structured + Unstructured n.a
5. Mission-critical ready
6. Capacity
7. Protection of InvestmentsOnly with
same Vendor
Important to know:
HANA works with non-SAP systems as well
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Real-life case study:
After sales
transformation at
large car manufacturer
UNLIMITED by Capgemini – Foundation for Digital Business
How many IT systems does it take to repair cars?
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UNLIMITED by Capgemini – Foundation for Digital Business
Answer: 22
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Repair24
UNLIMITED by Capgemini – Foundation for Digital Business
With up to 80.000 transactions per day „Repair24“ is one of the most
critical systems in after sales and causes some headaches
Business IT
Cu
rren
t
ch
allen
ges
New
req
uir
em
en
ts
Unplanned extended stays at service stations
Very limited reporting
features (short history, on ad-
hoc reporting, low granularity)
Multiple parallel systems for
end-users
System availability does not
match SLAs
Performance requirements restrain
processable data volume
Data provisioning over batch
interfaces not reliable
Complex and expensive system landscape
Reporting on at least one year of
repair history in real-time
Detection of hacking attemptsof car control units in real-time
Shorter repair times in service
stations
Individual services for
customers in the service stations
Improvement of data quality (concurrency and level of detail)
Cope with data growth resulting from the infotainment
systems in the cars
Shorter release cycles
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Pilot
“Repair24-
on HANA”
UNLIMITED by Capgemini – Foundation for Digital Business
Most important results from project “Repair24-on-HANA”C
usto
mer
pri
ori
ties
Parallelism300 parallel inquiries at high performance –
more possible
Data volume14x more “hot data” at minimal response times
(400ms) – more possible
Data footprint 70% less space for same amount of data
Protection of
investments
Application continues to run on HANA with only
minimal adaptations
Out-of-the-boxAll of this is possible out-of-the-box with no effort
for optimization or tuning
Sidecar
approach
Operate HANA as “sidecar” to production and leverage
benefits without influencing productive systems
Customer: “Now we can do more with less - less technology, less complexity, less effort, less budget”
New options
1. Reduction of interfaces/
massive simplification
2. Real-time reporting, new
functionality out-of-the-box
with less (!) technology
3. Cost savings
4. Higher availability/reliability
of processes
5. Offer new services
to customers
6. …
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UNLIMITED by Capgemini – Foundation for Digital Business
Vision: Using SAP HANA as central data pool leads to many
business benefits at significantly lower costs
BusinessBenefits
IT-/Process-
Costs
Information in real-time, better support
No replication of data between systems
High availability of processes
Higher service quality
Reduction of maintenance durations
Higher customer satisfaction and -retention
New, innovative offerings possible
Less soft- and hardware
No efforts for data handling
Lower cost of operations
No maintenance of interfaces between
systems
Lower cost of development
Synergies with SAP systems
Real-timeafter sales platform
Consistent & accurate information in real-time
Out-of-the-box with no extra effort
Transactions & analytics in one database
Proven technology
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UNLIMITED by
Capgemini
Market-leading offering
for digital transformation
UNLIMITED by Capgemini – Foundation for Digital Business 28
The good news_
There is a
non-disruptive transition path
UNLIMITED by Capgemini – Foundation for Digital Business
UNLIMITED offers an end-to-end implementation out of one hand
delivered by three strong partners – on premise and in cloud
Services Software Hardware
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UNLIMITED by Capgemini – Foundation for Digital Business
Transition in two iterative steps with immediate benefits and
without interruption of productionUNLIMITED
powered by HANA
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Step 1
Single application on HANA
UNLIMITED by Capgemini – Foundation for Digital Business
Transition in two iterative steps with immediate benefits and
without interruption of production
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UNLIMITED
powered by HANA
Optimized data model
Step 2Step 1
for application 2…n
Single application on HANA
UNLIMITED by Capgemini – Foundation for Digital Business
Result
Transition in two iterative steps with immediate benefits and
without interruption of production
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Step 2Step 1
for application 2…n
UNLIMITED
powered by HANA
Digital Enterprise Platform
Single application on HANA Optimized data model
UNLIMITED by Capgemini – Foundation for Digital Business
Getting started: UNLIMITED pilot for one productive system
Low invest, minimal effort, quick results
Our standardized approach helps minimizing risks and maximizing customer benefits
1. Run benchmark test on
productive application
2. Import data into HANA
3. Run performance test on HANA
4. Generate report
Customera) Data export
b) SQL trace from production
c) (HANA server
on premise - opt.)
ProcedureInput Customer gets
Capgemini
This is all we need from customersPotential report
Technical feasibility statement
Performance results
Compatibility analysis
Potential estimation
Basic knowledge transfer
Recommendations for further
investigation
Reusable HANA In-memory database
Plus4-8 weeks
Capgeminia) HANA test licenses
b) Test application
c) HANA-Server in
secure data center
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UNLIMITED
powered by HANA
Key
take-aways1. Shift paradigm to “Data-centric computing”:
centralize data, decentralize logic
2. Consolidate and harmonize legacy
applications
3. Move existing applications to central data
pool step-by-step
4. Challenge every new solution that will
implement more data copies
5. The result will be real-time information in an
unmatched level of accuracy and detail with
much less resources and complexity
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UNLIMITED by Capgemini – Foundation for Digital Business
For more information
http://hana.sap.com
SAPinsider publication
Landing page UNLIMITEDhttp://www.de.capgemini.com/customer-experience-management/realtime-applications
(currently only available in German)
HANA central landing page
Blog on different in-memory implementations
Prof. Plattner’s online course
UNLIMITED video on YouTube
In-memory data management: watch at least introductory session (45 minutes)
SAP HANA, Oracle 12c in-memory, IBM DB2 BLU – a comparison
(with comments from Prof. Plattner)
Capture the Unlimited Potential of SAP HANA in Non-SAP Environments
Unlock the true potential of custom applications
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Please give me your feedback
–Use the mobile app to complete a session survey 1. Access “My schedule”
2. Click on the session detail page
3. Scroll down to “Feedback”
– If the session is not on your schedule, just find it via the app’s “Session Schedule” menu, click on this session, and scroll down to “Feedback”
– If you don’t have it, download the event app today. Go to your phone’s app store and search for “"HPE Discover 2016”
–To access the session survey online, go to the Agenda Builder in the event session catalog and click on your session
Thank you for providing your feedback, which helps us enhance content for future events.
Session ID: TB10878 Speaker: Detlev Sandel
UNLIMITED by Capgemini – Foundation for Digital Business
Thank you for your attention
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Think big !
UNLIMITED by Capgemini – Foundation for Digital Business
Contact information
Detlev SandelInnovation Management
Digital Services
Berliner Strasse 76
63065 Offenbach (Germany)
Phone: +49 69 9515-1067
Mobile: +49 151 4025-1237
E-Mail: detlev.sandel@capgemini.com
https://www.capgemini.com/experts/sap-innovations/detlev-sandel
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The information contained in this presentation is proprietary. Copyright © 2016 Capgemini and Sogeti. All rights reserved. Rightshore® is a trademark belonging to Capgemini.
www.capgemini.com
About Capgemini
With more than 180,000 people in over 40 countries, Capgemini
is a global leader in consulting, technology and outsourcing
services. The Group reported 2015 global revenues of EUR 11.9
billion. Together with its clients, Capgemini creates and delivers
business, technology and digital solutions that fit their needs,
enabling them to achieve innovation and competitiveness. A deeply
multicultural organization, Capgemini has developed its own way
of working, the Collaborative Business ExperienceTM, and draws
on Rightshore®, its worldwide delivery model.
Sogeti is a leading provider of technology and software testing, specializing in
Application, Infrastructure and Engineering Services. Sogeti offers cutting-edge
solutions around Testing, Business Intelligence & Analytics, Mobile, Cloud and
Cyber Security. Sogeti brings together more than 20,000 professionals in 15
countries and has a strong local presence in over 100 locations in Europe, USA
and India. Sogeti is a wholly-owned subsidiary of Cap Gemini S.A., listed on the
Paris Stock Exchange.
www.sogeti.com
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