foundations of organizational behaviour

Professor Vidhya Srinivas

ManagementOrganize IndividualsGroupsOrganizationBehaviour

Is the study and application of knowledge about how people – as individuals and groups act within the organizations. Levels in the organization▪ Individuals▪ Interpersonal – dyad▪ Small Groups▪ Intergroup▪ Whole System

DescribeUnderstandPredictControl

People Individuals Groups

Structure Jobs Relationships

Technology Machinery System

Environment Government Competition Societal pressures

The Nature of the People Individual Differences Perception A Whole Person Motivated Behaviour Desire for Involvement Value of the Person

The Nature of OrganizatonsSocial SystemsMutual InterestEthics

Do Organizations make Individuals or Individuals Make Organizations???

Founder of Infosys Middle class family of 8 children He was the fifth child Siddalghatta in Karnataka School Topper and cleared IIT entrance

but could not study because of high fees

So studied from a local engineering college in Maysore as a top ranking graduate in electrical engineering

Availed a scholarship to study M-tech from IIT Kanpur

Ist Job at IIM as chief systems programmer

His Paris StintHis Pune StintHis Bangalore StintBirth of Infosys

Personal Factors: Age, Sex, Education, Abilities (IQ), Marital Status, Dependents, Creativity, EQ

Psychological: Personality, Perceptions, Attitudes, Values and Learning

Environmental: Economic, Social norms and cultural values, Ethics and Social Responsibility, Political

Organizational Systems and resources: physical facilities, Organization structure and design, Leadership, Reward System, Work related Behaviour

Impact of age: performance, turnover, absenteeism, productivity and satisfaction

Impact of gender/sex: leadership, analytical, problem solving ability, turnover, absenteeism

Education: generalist vs specialist Abilities: deals with IQ based on number

reasoning, verbal comprehension, perceptual speed, inductive reasoning, deductive reasoning, spatial visualization, memory

Physical abilities: Strength factors: dynamic, trunk, static,

explosive Flexibility factors: extent, dynamic Other factors: body coordination, balance,

stamina Marital Status: absenteeism, turnover,

satisfaction Creativity: background experience,

personal traits, cognitive abilities Emotions: anger, joy, love, fear, hatred,

sadness, surprise. They are universal

Moods and Impact on performanceEmotional Intelligence:

Emotional attainment or self awareness and people skills

Emotional management Using emotions Self-Motivation

Economic factors: employment opportunities, wages, economic cycles, technological change

Cultural factors: ethics, achievement need, effect and reward

Ethics and social responsibility: satyam vs TATA

Political: political ideology viz a viz organizations ideology

Facilities Organization structure and design Leadership Reward system Work related behaviour

Joining the organization Remaining with the organization Maintaining work attendance Performing required task Exhibiting organizational citizenship

Form 5 teams of 5 students each. Each team shall select one job out of the given five below make a list of duties and responsibilities of each together with the physical and mental exertions involved. Take 15 mins to complete this . Make a batch wise presentation to the class. Summarize the exercise

GROUP 1 GROUP 2 GROUP 3 GROUP4 GROUP5

CEO SELECTOR PRODUCER DIRECTOR PRESIDENT

MARKETING HEAD

COACH DIRECTOR PROFESSOR PRIMEMINISTER

PRODECTION HEAD

CAPTAIN MUSICAN LECTURER C.MINISTER

HR HEAD STAR BATSMAN

SREEN PLAY ADMINISTRATION

MLA

FINANCE HEAD

STAR BOWLER

ACTORS STUDENTS SARPANCH