"framing feelix" - myob's ux framework

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Senior UX Consultant, HeathWallace!@matchboxmedia

Senior UX Designer, MYOB!@gerrycircus

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Design Researcher!@pprgiant @kurisu

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Getting Started

Evaluating Progress

Adopted & Accepted

Resourcing pressures “Reactionary” design Trade-offs, compromises

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“We’re trying to encourage people to think beyond the old product,

but the effort is big; there’s risks.” (UI architect)

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"“New things get a lot more

input from UX.” "(Senior developer)"

"“We make the smaller decisions

around the balance between UX and dev.”

(Business analyst)

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Which way should I do it? "

WHY??

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A collection of examples and

interactions across desktop, web & mobile products

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What it is How it looks WHY it works Status & history

Where do you draw the line?

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Which way should I do it? "

WHY??

Not for comments!"

Stuff gets out of date "

Other forums are better suited

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Team collaboration UX advocacy Taking ownership

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Performance Evaluation, Collaboration, Raising Internal Awareness

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• Sent to Designers, Developers, BA’s, Testers, QA’s, PM’s

• Total of 40-50 people

• Goal of survey was to determine engagement, awareness, and usefulness of the current iteration of Feelix for teams at MYOB

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11%

18%

38%

33%Responsive UI KitApproved Patterns3rd Party ContentSuggest a New Pattern

What type of content would help you do your job better?

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Product Manager July 2014

“Just not enough in there right now. If Feelix had some tangible content in there it would have given us clearer focus and

direction on the UI.”

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Reactionary

Products have already been built "

Lots of work to unify. Would require a total redesign

Visionary

New products = blank canvas "

Very rare but gives us an awesome opportunity to control things

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• Bootstrap 3 & Angular UI

• Placing emphasis on Conversation & Collaboration between teams

• Bi-weekly UX Show & Tell sessions between “Visionary” and “Reactionary” teams

Best 3-things we’ve done

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“Consistency can only be achieved with everyone’s involvement towards a common goal.”!Jon Hicks

• Taking time to understand what BAs, QAs & Devs need from UX

• Helping them understand the benefits of UX

• Creating a regular time for them to suggest things

Lunch Time Sessions

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The Future for Feelix at MYOB

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• Embedded in everything we do

• Go Public. Raising awareness to our 3rd party developer community to maintain consistency between their applications & ours

• Become recognised as the go to place for Accounting workflow conventions

The Future for Feelix

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1. Spend time understanding requirements; don’t get into content creation too early

2. Facilitate content custodianship; socialise, and get buy-in

3. Re-evaluate based on engagement and usefulness!

4. Primary focus more on UI-Kit, and Approved Business Patterns

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It’s not that hard!!"

Keep it simple“You can’t steer a parked car.”!Sean McCabe

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Get started today

Senior UX Consultant, HeathWallace @matchboxmedia

Senior UX Designer, MYOB @gerrycircus

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