©future systems consulting, inc. 2012 richard bents, ph.d. partner, future systems consulting, inc....

©Future Systems Consulting, Inc. 2012

Richard Bents, Ph.D.Partner, Future Systems Consulting, Inc.

Kelly Rietow, MBA, PHRPrincipal, Roo Solutions

Management to Leadership in a

Global Economy

We are Global Successful global leaders build partnerships/collaborations Global leaders lead through paradox Global leadership spans hierarchy and continents; strategies have to meet the complexity of the landscape Global leaders must be curious about other cultures and enjoy the challenges of communicating in a fast-paced global business environment

Session Goals

To engage the participants in exploring global leadership To understand the global leadership often requires distance learning To review options for global leadership development in an

international context To demonstrate an international global leadership development model

Learning Objectives

To distinguish between global management and globalleadership

To learn when to manage and when to lead To understand the complexities of global partnerships

and collaborations To appreciate leading through paradox

Presentation Outline Introductions Define Global Leadership Differentiate Management and Leadership

Management InternationallyLeadership Internationally

Leading through Paradox

Name the ParadoxAsk Provocative Questions

Learning Global Leadership2 Foundations for Success3 Assumptions held by Global Leaders4 Critical Skills to be Practiced5 Basic Characteristics

Reviewing a Global Leadership Development Model

ShareOn Corporate Leader ResourcesShareOn CommunityForward to the Roots (Journal of Social Business, Vol. 1. No 2, July 2011)

Managers Leaders

Take care of where you are

Are concerned with finding the facts Create policies See and hear what is going on Find answers and solutions Look for similarities between current and previous problems Think that a successful solution to a management problem can be used again

Take you to a new place Deal with uncertainty Establish principles Hear when there is no sound and seewhen there is no light Formulate the questions and identify the problems Look for differences Wonder whether a problem in a new environment might require a different solution

Management Competencies

Ability to Delegate

Analytical Thinking

Conflict Management

Customer Orientation Decision Making Managing Execution Organizational Thinking Stress Resistance Understanding Financial Data

Leadership Potentials

Ability to Motivate Others

Building Trust

Communication

Developing Others

Initiating Change

Openness

Strategic Thinking

Value-congruence

Visioning

Transition Skills

Drive and Initiative

Self Understanding

Team Building

Work Life Balance

SELF REPORT360 FEEDBACK

The Foundation for Success

1. Lead through the paradoxes of the world

2. Ask provocative questions that stimulate thinking about the paradox

3 Assumptions held by Global Leaders

4 Critical Skills to be practiced

5 Basic Characteristics

We live in an expanding universeEverything is relationalSharing is necessary for a sustainable world

TrustingSharingCollaboratingCreating Synergies

Global ‘systems’ thinkingAppreciation of diversityTechnological savvyA willingness to partnerAn openness to sharing leadership responsibilities

Summary

Are you a Global Leader?

Or, are you a Global Manager?

Or, are you Both?

Is there a paradox here?

Global Leader Defined

A Global Leader is someone who can move from country to country, culture to culture, organization to organization, group to group with grace, dexterity, and effectiveness…

…by fully validating the ‘other’ in honoring and respecting differences and integrating those differences into their own behavior.

“Not A Chance”

Non-verbal Communication

…by fully validating the ‘other’ in honoring and respecting differences and integrating those differences into their own behavior.

Are You A Global Leader?

Outline

The Key Strategy for Success as a Global Leader

2 Foundations for Success

The Foundation of Success

1. Lead through the paradoxes of the world

2. Ask provocative questions that stimulate thinking about the paradox

Problem

Paradox

Centralization vs. Decentralization

Centralization and Decentralization

Problem

Paradox

Problem

Paradox

QuestionHow can we be consistent and fair, while still ensuring our policies are relevant and useful at each location?

Problem

Paradox

Question

NYC vs. Nürnberg

NYC and Nürnberg

Problem

Paradox

Question

NYC vs. Nürnberg

NYC and Nürnberg

“How do we create a win for everyone?”

Provocative Questions

Stimulate your thinking

Move you to action

Will the results of my behavior meet my needs over time?

Move you to action

Will the results of my behavior meet my needs over time?

Move you to action

“How many heartfuls of sorrow shall balance a bushel of wheat?”- W.E.B. DuBois

I-Culture We-Culture

Paradox and

We live in an abundant expanding universe

Assumption 1

General Mills – Oat Hulls = Profit

Cost and Profit

General Mills – Oat Hulls = Profit

Cost and Profit

Alcoa – Water Use = Changing Direction

Old and New

Coca-Cola and World Wildlife Fund = Partnership

Us and Them

Coca-Cola and World Wildlife Fund = Partnership

Us and Them

Sweden’s Green Zone = Transformation

Independence and Interdependence

The universe is relational – everything is connected to everything else

Assumption 2

Trusting

A perspective, a mental image

Critical Skill

Sharing

A Process

Critical Skill

Collaborating

A Process

Critical Skill

Creating Synergies

The Result

Critical Skill

Sharing is necessary to create a sustainable world

Assumption 3

We live in an expanding universe

The universe is relational

Sharing is necessary to create a sustainable world

Corollary Assumptions

•Recognizing, understanding, and appreciating differences are essential

•Creating understanding between people of different backgrounds is a celebration of diversity

•Multi-cultural companies and organizations provide unique opportunities to create deeper levels of understanding among people and cultures

•People are diverse, cultures are diverse, and organizations are diverse

Five (5) Basic Characteristics

1. Global ‘systems’ thinking

2. Appreciation of diversity

3. Technological savvy

4. A willingness to partner

5. An openness to sharing leadership responsibilities

Summary

3 Assumptions held by Global LeadersWe live in an expanding universe

Summary

3 Assumptions held by Global LeadersWe live in an expanding universeEverything is relational

Summary

3 Assumptions held by Global LeadersWe live in an expanding universeEverything is relationalSharing is necessary for a sustainable world

Summary

3 Assumptions held by Global Leaders 4

Trusting

Summary

TrustingSharing

Summary

3 Assumptions held by Global Leaders 4

TrustingSharingCollaborating

Summary

Global ‘systems’ thinkingAppreciation of diversityTechnological savvyA willingness to partnerAn openness to sharing leadership responsibilities

Summary

Are You A Global Leader?

1. Do you lead through the paradoxes of the world?

2. Do you ask provocative questions that stimulate thinking?

3. Do you look for common human elements?

Summary

Contact us www.GoShareOn.com

Kelly Rietow, MBA, PHRroosolutions@comcast.net 763.228.8496

Richard Bents, Ph.D.Rbents@futuresystemsconsult.com651.224.8525

©future systems consulting, inc. 2012 richard bents, ph.d. partner, future systems consulting, inc....

global management

future systems consulting

synergies global systems

global economy

global manager

effectiveness global

landscape global leaders

paradox slide

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