gateway - x-mas magazine
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AMAZING HOTELS | X-MAS GIFTS | FIFA BRAZIL | DESTINATIONS IN THE SPOTLIGHT
http://bit.ly/GatewayX-Mas
DOWNLOAD4 FREE
FIFA World Cup IN BRAZIL
SPORTS FEVER
Agent PromoSPECIAL RATES
South AfricaHOLIDAY DESTINATION
GATEWAY TEAM
Meet our teamsGATEWAY
PLAY & WINChampagne
Read more on page 7
X-masmagazineDECEMBER 2013
EditorialAt the end of yet another year, we would like to take a moment to thank
you for your trust and loyalty.
Over this past year, our colleagues have been in touch with you many times
by e-mail, phone and chat to assist you. You have probably wondered who
the person you were communicating with was and what he or she looked
like. Therefore, it seems like a good idea to introduce our team to you in
this digital magazine.
This X-MAS magazine also provides you with interesting product
information: read all about South Africa and Hong Kong as holiday
destinations or be inspired by a selection of amazing hotels around the
world. You can also discover everything you need to know about hotels
in Brazil for the upcoming World Cup.
Finally, and as a token of our appreciation for the enjoyable collaboration,
check out the agent-only promotion rates and win a bottle of champagne!
Follow
us
From everyone at Gateway, we
wish you happy holidays with your
family and friends, a healthy and
joyful 2014, and lots of success in
your personal and professional
endeavours!
www.gateway.bewww.gateway.be
Andries OprelSales & Marketing Director
Gateway on SOCIAL MEDIAFACEBOOK: www.facebook.com/GatewayTravelSolutions
YOUTUBE: www.youtube.com/user/gateway2travel
LINKED-IN: www.linkedin.com/company/996222
page 3
DECEMBER 2013
PAGE 3
2 Editorial4 – 7 Meet our Service Desk Teams7 Contest: Win a bottle of champagne!8 – 9 Destination in the Spotlight: South Africa10 – 11 Book hotels for the FIFA World Cup12 Exclusive Agent Promo
13 – 15 Meet our Sales & Marketing Teams14 – 15 Our X-mas Gift Suggestions16 – 17 Discover these Amazing Hotels18 Meet our Payments & Invoicing Team19 Artist profile: Tim Smeulders20 – 21 Destination in the Spotlight: Hong Kong
What’s inside!
http://bit.ly/GatewayX-Mas
DOWNLOAD4 FREE
Head Office
Gateway Service Desk - Head Office
The mission of our Gateway Service Desk is to take care of any issues that you might experience with your hotel
bookings. Whether you need help with modifying or cancelling a booking, or have questions regarding the
functionality of your Gateway 2 Travel, you can contact us 7 days a week by phone, by e-mail and by Live Chat.
Our Service Desk agents are happy to make the work of a travel agent as comfortable as possible!
Nadine Schneider Service Desk Agent
Katelijne Claeys Service Desk Agent
Colette Vorselaars
Service Desk Manager
Angela Garcia Feijoo
Service Desk Supervisor
MON - FRI 09:00 – 18:00 CET (support in English, Dutch, French & German)
SAT - SUN 08:00 – 15:00 CET (support in English)
+32 (0) 11 45 82 71 @ servicedesk@gateway.be
Opening hours - Head Office
www.gateway.be
Merry
X-mas
Jurgen Pellaers Service Desk Agent
Lieve Vanharen Service Desk Agent
Sarah Dubois Service Desk Agent
Life is not worth living
Unless it is “simply exceptional”
It is our expertise to provide
simply exceptional products and
simply exceptional services;
To make certain that your life
is essentially as it should be
DECEMBER 2013
© Fons Geerinckx 2013
PAGE 5
Merry
X-mas
Cartoon
Thai
land
Gateway Service Desk - Thailand
MON - FRI 09:00 – 19:00 ICT (support in Thai & English)
SAT 10:00 – 21:00 ICT (support in Thai & English)
SUN 12:00 – 21:00 ICT (support in Thai & English)
+66 (0) 2 632 0098
@ servicedesk@gatewayasia.co.th
Opening hours - Thailand
Cholnaritz Baibong
(Toto) Service Desk Supervisor
My MottoYou never lose; everything you gain is your benefit.
My Xmas wish to youWishing that all your expectations
for 2014 will be exceeded.
Waraluck Jeamwong
(Joy)Service Desk Agent
My Motto Positive Thinking + Positive Action = Positive Results.
My Xmas wish to youWishing you have a year blessed with joy, luck, love & abundance.
Sorakrit Rojanavichai (Max)Service Desk Agent
My MottoLife is about an exquisite journey where you can tailor its way.
Samorn Ruamwong (Sammy)Service Desk Agent
My MottoDon’t give up, and then you will see how good you are.
www.gateway.be
MON - FRI 09:00 – 18:00 HKT (support in Chinese & English)
SAT 09:00 – 21:00 HKT (support in English)
SUN 13:00 – 21:00 HKT (support in English)
+852 (0) 2524 3012
@ servicedesk@gatewayasia.com.hk
Opening hours - Hong Kong
Gateway Service Desk - Hong Kong
Hong Kong
DECEMBER 2013
Bella HungService Desk
Agent
My Xmas wish to youMay peace, love and prosperity
follow you always.
Yuen TangService Desk
Agent
My Xmas wish to youMay the joy of Christmas be with you
throughout the new year!
Search the reindeer & Win
Somewhere in this Christmas Magazine, we’ve hidden this image of a reindeer.
Did you find it? Send an e-mail to sales@gateway.be with the page number and the exact location
of the image. Don’t forget to add your name and agency. We will select 5 random
winners who will receive a bottle of champagne!
From 15-12-2013 until 15-01-2014
WANTED!
PAGE 7
Champagne
South Africa
Destination in the Spotlight
The diversity of South Africa as a holiday destination is enormous: you can encounter the Big Five in the
beautiful wild parks, relax on the white sandy beaches during your Christmas holiday, visit the many
interesting cities, and enjoy your lunch on a wine estate, to name only a few of the many options.
If you are looking for a hotel in South Africa for your customer,
Gateway 2 Travel offers you the largest selection.
Don’t miss these highlights
Kruger National Park: meet the Big Five (elephant, lion, buffalo, rhino & leopard)
Cape Town: great view on the Table Mountain & cultural sites in the Mother Town
Garden Route: astonishing landscape of ancient forests, rivers, lakes, dunes, and beaches
Hermanus: whale spotting between June and November
Cape Winelands: discover the South African Pinotage and many other wines
Durban: the sunshine city for shopping, surfing, fun & sun
Upcoming events
Christmas markets in Pretoria, Malmesbury, Parkview, and Stellenbosch
Wine festivals in Stellenbosch, Helderberg, and Wellington
Marathons in The Bluff, Pretoria, Durban, and Port Elizabeth
Carnival in Umhlanga, Wynberg, and Green Point
Our offer: +1.000 hotels
Spotligh
t
SOUTH AFRICA
www.gateway.be
Harbour HouseHermanus
****4
Rivierbos Guest HouseStellenbosch
***3
BalmoralDurban
****4
KelwayPort Elizabeth
****4
Tip: Important LocationsClick on the ‘Important Locations’ filter to find hotels close to an
airport, city area, city centre, park, trade centre, etc.
Our offer: +1.000 hotels
Radisson Blu WaterfrontCape Town
*****5
Protea Hotel SandtonJohannesburg
****4
Our selection of top-ranked hotels in South Africa
DECEMBER 2013
PAGE 9
Book hotels for the FIFA World Cup in BrazilIn June 2014, the FIFA World Cup will kick off in Brazil. Soccer fans from around the world
will fly in to support their favourite soccer team.
Our suppliers have added hotel accommodations for the Brazilian host cities, so you can book
hotels for these destinations in your Gateway 2 Travel.
To make it easier for the travel agent to locate the stadiums,
we have added the category “FIFA World Cup” in our
“Important Locations” filter.
The stadiums are indicated with a blue football on the map.
STADIUMS BRAZIL
“Important Locations” filter
FIFA World Cup
www.gateway.be
Our hotel selection for Brazil:We offer a variety of 2 to 5 stars hotels in the 12 host cities. Have a look at this selection:
Rio de JaneiroPestana Rio Atlantica
*****5
Sao PauloPanamby Guarulhos
****4
Porto AlegreEmbaixador Hotel
****4
NatalMarsol Beach Resort
****4
Belo HorizonteBrasil Palace
**2
SalvadorBahia do Sol
***3
Special W
K-deals!
DECEMBER 2013
PAGE 11
www.gateway.be
Hotel Promotions - Agents Only
Gateway offers you a special agent rate for the following hotels. Since these
offers are only valid for travel agents, not end-consumers, these can’t be
booked in Gateway 2 Travel.
If interested, send your personal details
and your travel dates to
sales@gateway.be.
The Three Corners Hotel BristolBudapest, Hungary
****4
Booking before 31 Jan. 2014
Check-in between 2 Jan. and 28 Feb. 2014
Single room with Breakfast: 32 EUR /night
Double room with Breakfast: 39 EUR /night 39 EUR
Springfield @ Sea Resort & SpaHua Hin, Thailand
****4
Booking before 31 Jan. 2014
Check-in between 2 Jan. and 31 March 2014
Single/Double room with Breakfast: 82 EUR /night
(Free upgrade to Springfield Pool Room)82 EUR
Amari Orchid PattayaPattaya, Thailand
****4
Booking before 31 Jan. 2014
Check-in between 2 Jan. and 31 March 2014
Single/Double room with Breakfast: 112 EUR /night
(Free upgrade to Deluxe Ocean View) 112 EUR
Special agent rate
Gateway Sales & MarketingOur different Sales teams are at your service for any
commercial questions you might have.
When you wish to have a demo session for your team or
for a new colleague, or you have questions regarding
certain features of the Gateway 2 Travel hotel engine,
don’t hesitate to ask them for an appointment.
They will give you tips & tricks to increase your revenues
and to make your hotel bookings easier & faster.
International
Nathalie Vanderstappen International
Sales Executive
My Motto We will cross the bridge when we get there.
My Xmas wish to you May your love be large and your bills small in
the year to come.@
sale
s@ga
tew
ay.b
e
Giles Gryseels International
Sales Executive
My MottoIf you are going through hell, keep going.
(Winston Churchill)
Belgium
Dirk De Kempeneer Sales
Executive
My MottoLife is so short, so do what makes you happy!
@sa
les.
be@
gate
way
.be
Tom Dieltiëns Account
Executive
My MottoI’d rather regret the things I’ve done than the
things that I haven’t.
Best WishesFrom our Sales
PAGE 13
DECEMBER 2013
www.gateway.be
South Africa
Rob van Kesteren Sales
Manager
My MottoSuccess will not come to those who sit and wait.
How I spend my perfect weekend In the morning road biking along the beautiful
Atlantic coast or mountain biking through the Cape
wine lands. In the afternoon a family braai (BBQ) or
enjoying the beach.
@sa
les@
gate
way
sout
hafr
ica.
co.z
a
Marketing
Bart VanmaeleMarketing
Manager
My MottoBe yourself, no matter what they say.
(Sting)
“M” is for My PassionsMarketing is only one of my passions.
They also include Music, Multimedia & Many More. @ba
rtv@
gate
way
.be
Gateway Sales & Marketing
X-mas Gadgets - Our suggestions for X-mas gifts
Samsung Galaxy Gear V7000
Call, text & take pictureseven when your
Samsung Galaxy is in
your pocket.
The Gear keeps you
updated at all time!
Monopod
“Selfie”is the new word of
2013.
Buy a monopod for
all those friends who
love posting selfies
on Facebook.
Hong Kong
Carrie Lo Sales
Manager
My MottoOnly if you try, you can taste your fruitful life. @
sale
s@ga
tew
ayas
ia.c
om.h
k
Margaret Chang Sales
Manager
My MottoThe only true wisdom is in knowing you know nothing.
Thailand
Rachapa Narkphong (Cherry) Senior Sales
Executive
My MottoFirst say to yourself what you would be,
and then do what you have to do.
@sa
les@
gate
way
asia
.co.
th
Saranphat Watthana- chalermchai (Ying) Sales
Executive
My MottoGo for Gold, go for Goal.
DECEMBER 2013
PAGE 15
Philips Energy Light
Avoid winterblueswith the EnergyLight.
Use it 15 minutes
a day to become
less tired and more
energetic.
iPad Mini
iPad Minieasily fits in your
hand.
The 7,9inch Retina-
display is as crisp as
a HD-tv. Comes with
5MP camera and
double microphone.
Amazing Hotels in the WorldAmong the 150,000 accommodations offered in Gateway 2 Travel, many
hotels are treasures that exceed the expectations of travellers. Whether
they excel in their design and architecture, or in their splendid service,
they each deserve to be high on your wish list.
For this Christmas magazine,
we’ve made a small selection of
special hotels for you.
www.gateway.be
Adaaran Prestige Vadoo Male, MaledivesYour hotel room can’t get any more exotic
than sitting on top of the crystal blue water
near a coral island in the Indian Ocean.
Swim between the tropical fish while scuba
diving or watch them pass underneath your
glass-bottomed bathroom. Each villa has a
Jacuzzi, a plunge pool and a 24-hour butler
service.
*****5EXOTIC
LUXURY
Silken Puerta AmericaMadrid, SpainThis eclectic design hotel invites visitors
to dream. 19 of the best architecture and
design studios were brought together,
including a winner of the Nobel Prize
for Architecture. Each floor proposes
a different room concept, playing with
different materials, colours and shapes to
create spaces that bring together the best
of design and architecture.
*****5
FUTURISTIC
Anantara Golden TriangleChiang Rai, ThailandOverlooking the hills of Myanmar and Laos,
this luxury resort gives you the possibility
to explore the jungle on the back of an
elephant.
Options at the all-inclusive Ananatara vary
from jungle trekkings to spa treatments,
from Thai cooking classes to yoga sessions.
*****5JUNGLE
LUXURY
Tip: find these hotels easilyTo easily find these hotels, fill in a part of the hotel name in the ‘Text Search’ filter in the Result screen,
or select hotels with a certain number of stars in the ‘Ratings’ filter.
DECEMBER 2013
PAGE 17
Hotel GeneralPrague, Czech Republic
*****5 With its 20 uniquely designed rooms,
Hotel General ranks high among the small
Boutique hotels in Europe. The rooms are
decorated with elements from the world
military history.
Ideally located between the Vltava River and
the Andel business district, it caters to both
tourists and businesspeople.
SMALL
BOUTIQUE
JW Marriott MarquisDubai, UAE
*****5Many mistake the famous Burj Al Arab for
the tallest hotel in the world, but it’s in fact
beaten by the JW Marriott Marquis, also in
Dubai.
The 355m high twin-tower skyscraper
features 1,608 hotel rooms, 14 food &
beverage outlets, rooftop bars, a business
centre, conference halls, retail outlets, and
a 3,700m² spa & health club.
TALLEST
HOTEL
YotelNew York City, USA
***3 Experience the best of Manhattan at an
affordable price. Yotel hired the best aircraft
cabin designers and mixed it with a touch of
Japanese influence to build small, smartly
designed hotel rooms.
Not just the rooms are minimalistic: there’s
no reception, you check into your cabin
automatically through the yobot.
CONCEPT
DESIGN
Gateway Payments & InvoicingGateway is your single point of payment. Our Payments & Invoicing Team takes
care of all the payments to the hotel vendors, so you don’t have to worry about this.
Contact us if you have any questions regarding your invoices or credit notes.
MON - FRI 09:00 – 17:00 CET +32 (0) 11 45 82 82 @ payments@gateway.be
Opening hours - Payments & Invoicing
Johan Strauven Finance Director
Even my spare time is
dedicated to finance: I’m
the Treasurer of our local
Harmony, where I also
play the clarinet.
Ahlam Hajbat Finance Department
I like to experiment in the
kitchen. My kids love it,
and so do my colleagues!
Kathleen Jans Finance Department
Don’t let others define
you, you are what you feel.
I’m almost 40 and I feel
alive & kicking!
Kelly Breesch Finance Department
I love running & cycling.
So far I ran 3 marathons:
the body achieves what
the mind believes! On my
wish list: NYC Marathon
& 2 Oceans Marathon.
Kim Dielkens Finance Department
Enjoy the little things in
life. Like a walk with my
dog, nothing relaxes me
more.
Philippe Degryse Finance Department
I always take life with a
grain of salt, plus a slice
of lemon and a shot of
tequila
Best Wishesfor the new year
Payments & Invoicing
www.gateway.be
Tim Smeulders - Test Engineer
The eye for detail and perfection
he needs to have in his job, he
also reflects in his works of art by
creating realistic looking portraits
out of clay.
These portraits only consist out of the most
important part of the head, namely the
face, the eyes, the mouth. Only the face is
constructed.
This specific element approaches the
classical busts in a new way.
The “masks” display, not only realism
and recognition, but also expression and
emotion.
Did you know...
... that Tim, one of our Test Engineers, is also a great sculpting artist?
In his spare time, he creates realistic looking portraits out of clay.
Check out some of his work at: www.timsmeulders.be
DECEMBER 2013
http://bit.ly/GatewayX-Mas
DOWNLOAD4 FREE
PAGE 19
Hong Kong
Destination in the Spotlight
Hong Kong remains a popular holiday destination. Whether your customer wishes to visit the temples
and cultural heritage sites, hike a beautiful mountain trail or go shopping in the city, Hong Kong offers
something for everyone.
If you are looking for a hotel in Hong Kong for your customer, Gateway 2 Travel offers you the largest selection.
Upcoming events
Dec. 2013: Winterfest
Jan. 2014: Chinese New Year
March 2014: Flower Show
June 2014: Dragon Boat Carnival
Sept. 2014: Mid-Autumn Festival
Don’t miss these highlights
Wong Tai Sin Temple: where Taoism, Buddhism and Confucianism meet
Tsim Sha Tsui Promenade: the Clock Tower, the Avenue of Stars, Victoria Harbour
The Peak: spectacular skyscrapers and cityscapes
Ladies Market and Temple Street Night Market
For the kids: Ocean Park and Disneyland
Our offer: +900 hotels
Spotligh
t
HONG KONG
www.gateway.be
Regal KowloonHong Kong
****4
PandaHong Kong
****4
Our offer: +900 hotels
Our selection of top-ranked hotels in Hong Kong
Harbour Plaza MetropolisHong Kong
****4
B P InternationalHong Kong
***3
The LanghamHong Kong
*****5
Marco PoloHong Kong
*****5
DECEMBER 2013
PAGE 21
http://bit.ly/GatewayX-Mas
DOWNLOAD4 FREE
Greetings from all over the world
ZaligKerstfeest!
Joyeux
Noël!
Geseënde Kersfees
en ‘n voorspoedige
Nuwejaar
FroheWeihnachten!
Gateway wishes you
happy holidays and a
wonderful 2014.
Wishing you...
聖誕快樂
สุขสันต์วันคริสต์ม
าส
Buon Natale e
felice anno nuovo
Feliz Navidad y feliz año nuevo
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