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General Management

Articulates into the National Certificate: Management, SAQA ID: 59201Learning Programme ID 60269NQF Level 5: 54 Credits

This Executive Development course is a programme of choice for JSE listed companies and SME’s to develop the skills of senior managers and those working towards a National Certificate in Generic Management (Level 5) and will enable learners to:

• Delegateandmakedecisions• Applyself-knowledgeandemotionalintelligence• Manageandresolveconflictatwork• Managechange,wellnessandtheteamBymeansof:• Ensuringlegalandcompliancerequirementsaremetwhile combattingcorruption• Developingorganisationalwellness• Managingchange• Managingconflict• Developingemotionalintelligenceformanagement• Enhancingcommunicationprocessesandnegotiationskills• Measuringandmonitoringteamperformanceandeffectiveness• Applyingdecisionmakingskillswithyourteam• Enhancingthedevelopmentofteamsandteammembers

Duration Consists of a three day facilitated training course followed by workplace assignments to ensure learners are able to apply the skills and knowledge they have acquired practically, as well as a one day learner support and portfolio building workshop.

RecognitionofPriorLearningisconsideredasacomponentofthislearningprogramme.

MANAGE PEOPLE, MANAGE THE FUTURE

For more information, or to find out about the IPD training schedule, please visit www.peopledev.co.za, call us on (011) 315 2913 or e-mail trainingenquiries@peopledev.co.za.

Unit Standards

114212 Explain the impact of organisational wellness on a business environment Level 4: 3 Credits and indicate a strategy for a business unit 252024 Evaluate current practices against best practice Level 5: 4 Credits 252039 Develop a plan to combat corruption Level 5: 5 Credits 114226 Interpret and manage conflicts in the workplace Level 5: 8 Credits252031 Apply the principles and concepts of emotional intelligence to the Level 5: 4 Credits management of self and others 117853 Conduct negotiations to deal with conflict situations Level 5: 8 Credits 252034 Monitor team members and measure effectiveness of performance Level 5: 8 Credits 264408 Manage and improve communication processes in a function Level 6: 3 Credits 15224 Empower team members through recognising strengths, encouraging Level 5: 4 Credits participation in decision making and delegating tasks 15214 Recognise areas in need of change make recommendations and implement Level 5: 3 Credits change in the team, department or division 15219 Develop and implement a strategy and action plans for a team, department Level 5: 4 Credits or division

Below is an illustration outlining the General Management programme structure. :

Contact Days: 3 + 1 = 4 Facilitation Language: English

Hours Per Day 8 Duration: 4 months

National Certificate: General Management

Planning Phase Delivery Phase Evaluation Phase

Terms ofParticipation

Agreed to

SelectionEnrolment

Learning Contract

Learner Guidance & Support

IntegratedAssessment

Moderation

Certification

Three-dayTrainingCourse

GeneralManagement

Learner SupportWorkshop

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