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Generating value and sustainablesavings through SAP CentralProcess Scheduling by Redwood
SAP AG 2007, SAP Central Process Scheduling
What is SAP Central Process Scheduling (SAP CPS)?
Is a solution that centrally manages and orchestrates the underlyingprocesses that need to take place across multiple applications andorganizations in order to complete a business process
Process automation bridges the IT infrastructure and the business userenvironment
Process automation ensures delivery of reliable services to businessusers and customers
Is a real-time, event-driven workload automation solution
Provides seamless integration with SAP and non-SAP applications
Provides seamless integration with the native SAP management tools
SAP Solution ManagerSAP NetWeaver
SAP CPS:
SAP AG 2007, SAP Central Process Scheduling
SAP CPS Addresses Key Business Drivers
Globalization & Growth
Centralize & consolidateComprehensive processand content monitoringProductivity improvement
Ensure Compliance
Central point of IT controlImprove customer servicePart of SAP E/SOAstrategy
Increase Profitability
Reduce operational costRisk mitigationSpeed up financial closureprocesses
SAP AG 2007, SAP Central Process Scheduling
SAP CPS improves Operational Excellence
Improve Strategy and Compliance
Optimize IT Operations and Reduce Cost
Automate and Streamline ProcessesCentralize IT processes throughout the enterpriseSynchronize IT processes with business needs
Provide scalable & flexible IT services to the enterpriseFocus staff on value-added activities instead of day-to-day IToperations
Core component of SAP NetWeaver and in line with the SAP Enterprise SOAstrategyAuditing & Compliance support
$£ ¥€
SAP AG 2007, SAP Central Process Scheduling
How SAP CPS supports your business
Improve Strategy& Compliance
Optimize &Reduce Cost$£ ¥€
Automate andStreamline Processes
Event-driven VisibilityCentral Point of Control
Dynamic processexecution
Contextual ProcessMonitoring vs. Job
MonitoringSingle view of all
processes
Risk MitigationResourceBalancing
Efficiency Gains
Centralized IT ProcessManagement
Reduce manualinteractions
Regulatory ComplianceSAP NetWeaver Component Part of E/SOA Strategy
Adds asynchronouscapabilities to services
Core component of theSAP NetWeaver platform
Support for auditability& SAP GRC solutions
Balance IT processesacross available resources
SAP AG 2007, SAP Central Process Scheduling
SAP Central Process Scheduling Market Position
… of SAP as well as non-SAP applications
SAP CPS is the leading application for automation…
3200+ customer installations
20,000+ Process Server installations
Across all industries
Manages processes across all applications…
…across all versions…
…and all platforms
SAP AG 2007, SAP Central Process Scheduling
Why is SAP CPS different?
SAP CPS is an SAP product
Validated, shipped and supported by SAP
Core component of the SAP NetWeaver platform
Native integration with SAP environmentNot BAPI based
Strategic role in SAP Application developments
Aligns IT Processes to business needs
Pre-requisite forSAP Closing CockpitSAP Industry SolutionsSAP Solution ManagerSAP and non-SAP application integration
8SAP AG 2007, SAP Central Process Scheduling
Tangible Benefits of SAP Central Process Scheduling*
Tangible Benefits Benefits Range
Business GainsReduced Lost Sales 1% - 3%
Productivity / Efficiency GainsImproved Customer Service Efficiency
Reduced Time to Financial Close
Reduced Manpower Required for Managing Workload
Reduced Workload Definition and Deployment Time
40% - 60%
40% - 70%
60% - 80%
15% - 20%
General GainsReduced Hardware Upgrade Costs
Reduced Elapsed Time for Business Processing
Reduced Number of defined SAP Business ProcessTasks
25% - 33%
75% - 90%
40% - 90%
* Based on customer experience
9SAP AG 2007, SAP Central Process Scheduling
Some SAP CPS References
10SAP AG 2007, SAP Central Process Scheduling
Customer Success Story: NVIDIA
SUMMARY OF DEALPositioned SAP CPS over 2 meetings without a demoRedwood Account Executive and Solution Engineer met with the customer to give a productoverview and conduct a site survey, drilling into pain points and positioning solutioncapabilitiesAdding SAP CPS produced an uptick of $400K to list price—deal closed for over $2M
WHY NVIDIA CHOSE SAP CENTRAL PROCESS SCHEDULINGReal-time event scheduling capabilityAlerts of job failure, stalled jobs allowing more efficient job managementAdvanced load balancing capabilitySAP Partnership
EXPECTED CUSTOMER VALUEIncreased confidence in ability to proactively manage process schedulingAbility to extend existing hardware landscape
BUSINESS CHALLENGELack of confidence in current systems’ ability to efficiently schedule and manage ITprocesses
ORGANIZATION SIZE & INDUSTRY INFORMATIONHi-Tech-Semi-conductor$2.4 B in Revenue
NVIDIA, a $2.4B semi-conductor company,makes high-definition 2-D and 3-D graphicsprocessors for gamingand industrial-designapplications. Thecompany also makescomplementary graphicsdriver software, as wellas graphics chipsets --clusters of componentswith integrated graphicsfunctions that aid theoperation of PCmicroprocessors.
11SAP AG 2007, SAP Central Process Scheduling
Success Stories in your Industry: Manufacturing
Coca-Cola HBCProblem: Limited scalability
Disparate operations over wide geographyLack of systems control
Solution: Centralized Process ManagementCentralized management & IT Process synchronizationIT Resource optimizationReduced number of defined SAP processes by 40% (300 to 180)
Augusta Westland HelicoptersProblem: Delayed Reporting
Financial reporting delays
3 day month end processing
Solution: IT Process OptimizationFinancial month-end reports available within 1 day instead of 3 days
Early access to key performance indicators enabling quick management decision making
EpsonProblem: Administrative overheads and time constraints
Limited processing window availability
Staff involved in excessive manual process management
Solution: Optimization and automation of processesImproved ROI from investment in SAP
10 working days of admin time saved per quarter
Event driven scheduling reduces requirement by 42% (14 to 8 hours)
12SAP AG 2007, SAP Central Process Scheduling
Success Stories in your Industry: Public Sector and Retail
KadasterProblem: Service level compliance
Meeting increased service availability targetPoor centralized control
Solution: Centralized Process AutomationImproved ability to meet service level demandsReduced manual intervention and improved productivityDeferred expenditure on new hardware by optimizing existing resources
LVRProblem: Process integration across multiple platforms
Support for complex cross system dependencies
Integrating SAP tasks with operating system jobs
Solution: Centralized Process AutomationIntercept of end user submitted SAP jobs to improve resource utilization
Centralized control of SAP and non-SAP tasks
Reduced manual overhead saving 1 to 2 hours administrative time daily
French ConnectionProblem: Inefficient manual processing
Expensive night shift manually checking incoming files
Unpredictable completion and replenishment issues
Solution: Automated Central ProcessingMoved to unattended overnight operation removing need for 2 contract staff
Improved detection and notification of exceptions
Enabled investment in improved help desk and user support facilities
13SAP AG 2007, SAP Central Process Scheduling
Success Stories in your Industry: Manufacturing and Telcos
SiemensProblem: Limited scalability
Complex SAP and non-SAP dependenciesHigh volume process throughput
Solution: Centralized Process AutomationCentralized management of dependencies between SAP and non-SAP workloadImproved end user service deliveryReduction of half of one FTE in managing workload
T-MobileProblem: Time driven scheduling
Security issues associated with manual scheduling
Inefficient and restrictive time based schedules
Solution: Centralized Process Automation and IntegrationImproved efficiency and increased resource utilization
Event driven scheduling controlling tens of thousands of jobs daily
No revenue lost through lack of information required for billing
14SAP AG 2007, SAP Central Process Scheduling
Success Stories in your Industry: Technology
Freudenberg ITProblem: Managing high volume of SAP processes
Management of critical processing from almost 100 SAP systemsExcessive elapsed time for processing update jobs
Solution: Centralized Process AutomationCentralized management of complex and high volume critical workloadImproved availability and quality of management informationReduced time to run sales update workload by 83% (36 to 6 hours)
ActebisProblem: Error control and customer order delivery management
Inability to re-run failed processes from point of failure impacting order processing
Manual administration of large numbers of background tasks
Solution: Optimized management of SAP workloadAutomation of all SAP background processing
Improved ability to ensure ‘next day’ delivery
Improved return on hardware investment
Reduced number of defined SAP processes by 98% (46,000 to 570)
15SAP AG 2007, SAP Central Process Scheduling
Success Stories in your Industry: Pharma and Petro-Chem
Basell PolyolefinsProblem: Inefficient static, time-driven scheduling
Prevented effective use of resourcesLack of integration across SAP application environments
Solution: Event-driven Process AutomationFaster, more efficient and flexible processingImproved productivityIncreased return on investment and reduced cost of ownership
Roche DiagnosticsProblem: Management of workload across multiple SAP systems
Lack of SAP integration from existing solution
No SAP BW, iDoc or mass activity monitoring and no control of user submitted jobs
Solution: Centralized SAP Process AutomationImproved access to business information
Better forecasting, error handling and service level delivery
Reduced administrative overhead
SAP AG 2007, SAP Central Process Scheduling
Summary
SAP CPS is a mature solution with manyglobal references
SAP CPS delivers tangible benefits
Why SAP Central Process Scheduling has the Best Approach:
SAP CPS addresses Key Business Drivers
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