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Moderated by Daniel Eliot, Director

Small Business ProgramsNational Cyber Security Alliance

Rosario Mendez, AttorneyDivision of Consumer and Business Education

Federal Trade Commission

www.staysafeonline.org

Use #CyberAware in all your tweets! Like us on Facebook (/StaySafeOnline) to view live segments with experts each week and follow us on Twitter (@StaySafeOnline) for the latest news, resources and more

Register yourself and/or your organization as a Champion to take action in support of NCSAM. It’s easy and FREE to sign up at https://staysafeonline.org/ncsam

Join our weekly Twitter discussion each Thursday in October at 3 p.m. EDT/Noon PDT.

Goal of 5-Step Approach Is Resilience

Know the threats and Identify and

Protect your assets

Know what recoverylooks like and prepare

Detect problems and respond quickly

and appropriately

Thanks to ourNational Sponsors

Rosario Mendez, AttorneyDivision of Consumer and Business Education

SCAMS AND YOUR SMALL BUSINESS By: Rosario MéndezFederal Trade Commission

WHAT WE’LL COVER

Scammers’ tacticsCommon scams that target small businessHow to protect your business

SCAMMERS’ TACTICS

PRETEND TO BE SOMEONE YOU TRUST

CREATE A SENSE OF URGENCY AND USE INTIMIDATION AND FEAR

OR YOU’LL BE SORRY!

SCAMMERS ASK YOU TO PAY BY GIFT CARD OF WIRE TRANSFERS

Impossible to track Clear sign of a scam

COMMON SCAMS TARGETING SMALL BUSINESS

OFFICE SUPPLIES SCAM

Scammers send supplies, like cleaning supplies or light bulbs hoping someone will pay it without checking that no one in your business ordered the products.

GOVERNMENT AGENCY IMPOSTER SCAM

Scammers impersonate government agents, threatening to suspend business licenses, impose fines, or even take legal action if you don’t pay taxes or renew government licenses, or registrations.

BUSINESS COACHING SCAMS

• Guaranteed success

• Big profit, short time

• Secret strategies

• Up-front fees

UTILITY COMPANY IMPOSTER SCAMS

• Pretend to call from gas, electric or water company

• Your service will be interrupted unless you pay now

• Ask for wire transfer, gift card, reloadable card

DIRECTORY LISTING SCAMS

Free listing or renewal

Publication you may know like the Yellow Pages

Asks you to confirm your contact information and later uses those details to pressure you into paying an invoice

CYBER SCAMS

Tech Support Scams

Ransomware

Phishing

HOW CAN YOU PROTECT YOUR SMALL BUSINESS

Talk to your employees

Share information

Order FTC’s Scams and

Your Small Business

at FTC.gov/Bulkorder

VERIFY INVOICES AND PAYMENTS Check invoices

Don’t pay unless you know the bill is for items ordered and received

Put procedures in place for approving invoices and make sure everyone knows about them

Pay attention to how you're asked to pay

BE TECH - SAVVY

Caller ID, email addresses and websites can be spoofed

Stop and think before you click

Review online safety during National Cybersecurity Awareness Month

Business.FTC.gov/Blog

Rosario Méndezrmendez@ftc.gov

Moderated by Daniel Eliot, Director

Small Business ProgramsNational Cyber Security Alliance

Rosario Mendez, AttorneyDivision of Consumer and Business Education

Federal Trade Commission

SCAMS and SMALL BUSINESS—In the News

https://apps.irs.gov/app/eos/

Have You Frozen Your Credit?

• EquifaxEquifax.com/personal/credit-report-services800-685-1111

• ExperianExperian.com/help888-EXPERIAN (888-397-3742)

• TransunionTransUnion.com/credit-help888-909-8872

Access it here: https://staysafeonline.org/resource/cybersecurity-awareness-toolkit/

staysafeonline.org/ncsam/ncsaawards

Webinar SeriesSecond Tuesdays

2:00 p.m. EDT

To Register: www.staysafeonline.org

Up-Coming Webinar Topics:• October 18 “New FTC SMB Resources”• November 6 “Cybersecurity Insurance”

National Cyber Security Alliancewww.staysafeonline.org/cybersecure-business

Signature Sponsor

Trend Microwww.trendmicro.com

Contributing Sponsor

MediaPROhttps://www.mediapro.com/SMB

Federal Trade Commissionwww.FTC.gov/smallbusiness

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