group behaviour ppt
Post on 11-Jan-2017
1.263 Views
Preview:
TRANSCRIPT
1
GROUP BEHAVIOUR
Presented by….Lokesh IrabattiRoll No. – G17
Div - A
MAEER's MIT College Of Management, Pune
MAEER's MIT College Of Management, Pune
2
WHAT IS GROUP?
• Two or more individuals• Interacting and interdependent• Who has come together to achieve organizational
goals
MAEER's MIT College Of Management, Pune
3
CLASSIFICATION
group
Formal group Informal group
MAEER's MIT College Of Management, Pune
4
GROUP
Formal group• Defined by organisation structure
• Designated with work assignments.
MAEER's MIT College Of Management, Pune
5
GROUP
Formal group
Command group
Task group
MAEER's MIT College Of Management, Pune
6
FORMAL GROUP
Command group• Relatively permanent• Functional reporting relationship such as having
both a group manager and those who report to the manager.
• Included in organization chart.• Ex: A manager and his or her immediate
subordinate.
MAEER's MIT College Of Management, Pune
7
FORMAL GROUP
Task group• Relatively temporary• Created to do a specific task• Ex: Search committee for a new school
superintendent, Task force on new product quality
MAEER's MIT College Of Management, Pune
8
INFORMAL GROUP
• Created by mutual alliances• Not formally structured • Not organizationally determined• Appear in response to the need for social
contact
MAEER's MIT College Of Management, Pune
9
GROUPS
Informal group
Interest groupFriendship
group
MAEER's MIT College Of Management, Pune
10
INFORMAL GROUP
Interest group• Those working together to attain a specific
objective with which each is concerned• Relatively temporary• Organised around a common activity or interest of
its members
MAEER's MIT College Of Management, Pune
11
INFORMAL GROUP
Friendship group• Those brought together because they share one or
more common characteristics• Relatively permanent• Draws benefits from social relations among its
members
MAEER's MIT College Of Management, Pune
12
The Five-Stage Model
1 •Forming:•Uncertainty about purpose, structure, and leadership
2 •Storming:•Intragroup conflict as members resist constraints
3 •Norming:•Group is cohesive with strong group identity
4 •Performing:•Group fully functional and working toward goals
5 •Adjourning:•For temporary groups: breaking up
MAEER's MIT College Of Management, Pune
13
Stages of group development
MAEER's MIT College Of Management, Pune
14
GROUP PROPERTIES
• It shapes the behaviour of members in a work group
• Predict individual behaviour within the group
• Predict performance of the group
MAEER's MIT College Of Management, Pune
15
GROUP PROPERTIES
• Roles• Norms• Status• Size• Cohesiveness
MAEER's MIT College Of Management, Pune
16
ROLES
A set of expected behaviour patterns attributed to someone occupying a given position in a social unit.
• We are required to play a number of diverse roles
• Different group impose different role requirements on individuals
MAEER's MIT College Of Management, Pune
17
ROLES
Role identity• Certain attitudes and behaviours consistent with a
role.• Have the ability to shift roles as per the need of the
situation.
MAEER's MIT College Of Management, Pune
18
ROLES
Role Perception• An individual’s view of how he or she is supposed to
act in a given situation. Roles Expectation• How others believe a person should act in a given
situation. Role conflict• A situation in which an individual is confronted by
divergent role expectations.
MAEER's MIT College Of Management, Pune
19
NORMS
Acceptable standards of behaviour within a group that are shared by the group’s member.
Classes of Norms:• Performance norms• Appearance norms• Social arrangement norms• Allocation of resources
norms
• Powerful means of influencing behavior
• Performance Norms
MAEER's MIT College Of Management, Pune
20
STATUS
• A socially defined position or rank given to groups or group members by others.
What determines status?• Status derived from one of three sources: 1.The power a person wields over others2.A person’s ability to contribute to group’s goals3.Individual’s personal characteristics
MAEER's MIT College Of Management, Pune
21
SIZE
• Does the size of a group affect the group’s overall behaviour?
Answer is : Yes.
Smaller groups are faster at completing task.
Large groups are good for gaining diverse input and problem solving
Other conclusions:• Odd number groups do better than even.• Groups of 7 or 9 perform better overall than
larger or smaller groups.
MAEER's MIT College Of Management, Pune
22
COHESIVENESS • Degree to which group members are
attracted to each other and are motivated to stay in the group.
Increasing group cohesiveness:1. Make the group smaller.2. Encourage agreement with group goals.3. Increase time members spend together.4. Increase group status and admission
difficultly.5. Stimulate competition with other
groups.6. Give rewards to the group, not
individuals.7. Physically isolate the group.
MAEER's MIT College Of Management, Pune
23
RELATIONSHIP BETWEEN GROUP COHESIVENESS, PERFORMANCE NORMS,
AND PRODUCTIVITY
MAEER's MIT College Of Management, Pune
24
GROUP DECISION MAKING (GROUPS VERSUS THE INDIVIDUAL)
Strengths– More complete
information– Increased diversity
of views– Higher quality of
decisions (more accuracy)
– Increased acceptance of solutions
Weaknesses– More time
consuming (slower)– Increased pressure
to conform– Domination by one
or a few members– Ambiguous
responsibility
MAEER's MIT College Of Management, Pune
25
Group Decision-Making Techniques
Interacting Groups
• Typical groups, in which the members interact with each other face-to-face.
Brainstorming
• An idea-generation process that specifically encourages any and all alternatives, while with holding any criticism of those alternatives.
MAEER's MIT College Of Management, Pune
26
Group Decision-Making Techniques
The process:• The group leader states the problem clearly.• Members then “free-wheel” as many alternatives
as they can in a given length of time.• No criticism is allowed, and all the alternatives are
recorded for later discussion and analysis.• One idea stimulates others, and group members
are encouraged to “think the unusual.”
MAEER's MIT College Of Management, Pune
27
GROUP DECISION-MAKING TECHNIQUES Nominal Group Technique
• A group decision-making method in which individual members meet face-to-face to pool their judgments in a systematic but independent fashion.
• It permits the group to meet formally but does not restrict independent thinking, as does the interacting group
MAEER's MIT College Of Management, Pune
28
GROUP DECISION-MAKING TECHNIQUES
Electronic Meeting• A meeting in which members interact on computers,
allowing for anonymity of comments and aggregation of votes
• The major advantages of electronic meetings are anonymity, honesty, and speed.
• Essentials of Organizational Behavior, 10/e• Stephen P. Robbins & Timothy A. Judge
MAEER's MIT College Of Management, Pune
29
Thank you
top related